MTBank
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Awtavakzal
550 m
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15 reviews
June 21
I came to the bank once in order to find out how it is most profitable to pay for orders in European online stores. Considering that I have a PayOk card in rubles. I was told that to pay in European stores, you need to get a currency card, otherwise there is no way. But the problem is that with a dollar card, when paying in Euros, there is a double conversion. And you lose 2.5% of the amount only on conversion. I called support repeatedly to find out this issue. And no one has ever told me that I can safely pay for orders in European stores using a ruble card and that it is much more profitable. Therefore, I believe that the employees of this bank and this branch give customers false information and mislead. They hide information from the client for the benefit of the bank.
See original · Русский
April 11
I was very upset by the qualifications of a bank employee, in particular, I'm talking about a specialist who serves people at the cash desks. I paid the lease. I needed to transfer the amount from RUB to BYN at the exchange rate of the national bank. Having named the amount in RUB, I heard indignation from a specialist in my address, how much it would be in BYN. I asked to transfer and name the final amount with a commission in BYN. As a result, the specialist was unable to transfer the amount from RUB to BYN. She made a mistake in the transfer 100 times, not 10 or 20, but 100!!!
And if I hadn't paid attention, I would have paid and left.
Where does the huge question arise, how can specialists working with money and customer service make such mistakes and prove that he is right?
See original · Русский
August 12
Excellent service, polite and competent staff. Thanks for the work, friends
See original · Русский
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