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3 reviews
August 30, 2023
I chose the simplest tablet in Mobile Home up to 2000 rubles., I found only Chinese ones in IDK and Go (I would buy them, they don't give me a loan with documents in installments), in High-tech for 2,500 rubles, the World of computers is only 3.500 rubles., so I'll probably buy Lenovo in Tiraet after all, the brand for 1950 rubles.
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August 7, 2020
Get ready. It will be a long time, but with details that will help others.
Starting from handing over and ending with taking the phone from the MobiFix shopping
center, there is a constant feeling that I have been done a huge favor, and at all stages. I handed over the phone to the girl at the counter, she asked what was wrong with it, wrote out a receipt, told me to sign and ... that's actually all.
She assumed the form of "free." And then something went wrong, because I started asking questions before signing the receipt.
The first question:
where are the deadlines for carrying out diagnostic and repair work and why the deadline is not included in the receipt. I heard a standard phrase (it has already been described in the reviews) that it is up to 3 working days, and not entered because this is the look of the receipt, without this item.
The second question:
why then is the minimum repair amount indicated up to 250 rubles? without consulting the client ? You've probably already guessed the answer: because it is.
The third question:
I noticed the absence of scratches on the phone screen, which she indicated in the receipt, as well as scratches and scuffs on the phone as a whole. I heard that - well, she showed me something, attention!!! only after I wiped the screen with a cleaner. I will note that she wiped the screen only after I did not agree with the scratches, how did she see them without clearing the screen while making out a receipt? I tried to see what she pointed out. I couldn't from a distance of 50 cm. If you take a magnifying glass, then yes,
you can see a few pinpoint, less than 1 mm scratches.No matter how much I tried, I could not convince her to write in the receipt that there are no scratches on the glass with a length of more than 1 mm, there are 2 scratches on the screen with a length of up to 1 mm. He warned that if there were real scratches or scuffs, there would be a scandal. Although, as you understand it, it was said in my hearts. Wouldn't prove anything. I had to get her to reissue the receipt.
Feeling already obvious irritation on the part of the receptionist girl and in order not to spoil his karma, he decided to retire. A mistake, I had to pick up the phone and go to another workshop.
The waiting started. On the third working day, I type it myself. During this time, no one called to ask how things were going. The standard answer is: in the works, not done yet, as soon as we let you know. A day later, I dial again, closer to lunch.
The answer of the same girl is the same. I ask how it is, if it takes up to three working days. Answer: what do you want, it was the weekend. I had to remind the basics of arithmetic and prove that with weekends these will already be calendar days, and we are strictly within the framework of agreements and count only workers, of which more than three have already passed. Answer: well, we have a lot of work to do, it hasn't reached your phone yet. And so it just comes out for her to say all sorts of nonsense, that I understand: bah, so I'm just another ear into which they pour what they want. I begin to explain insistently that the agreements must be adhered to, I was given a deadline, I agreed, but I'm not going to wait any longer
than the maximum. I can name the breakdown of my phone myself, even without their diagnosis: either the USB connector or the battery charge controller. I'm leaning more towards the connector, because the controller needs to be filled in, but there was no such thing. But the connector is tired. Work there for 10-15 minutes, with a smoke break. If there was a new connector, I would change it myself. Without experience in 20 minutes, taking your time. Finally, she realized that I also have an understanding of how, what and how much is being repaired. I immediately indicated that you can pick it up by tonight. 30 minutes after
the conversation!!! she dials herself and informs me that the phone is ready, I can
come for it. She announced the amount of 170 rubles.
Arrived. The girl took the receipt, but did not write out the check. For what 170 rubles. and how they counted, I did not specify, I just asked what was changed, the connector said. Its cost is 1 dollar on a market day. The rest is obtained for the work. I wanted to ask a few questions to the master who made the phone, he was not there. Apparently this is also a practice, although it may have coincided. But then why he's hanging around at random during working hours is unclear.
He took the phone without even looking at it. I didn't want to linger for a second in a place where they make an idiot of you. I've already considered it at home. I didn't find any new scratches, it's already good. But the protective film from the phone's camera (I glued it myself) disappeared. Why, and who gave you the right to shoot? You can come up with several versions at once, but I don't even want to think about it.
Have I contacted this service before: Yes, about three years ago due to a similar breakdown on another phone.
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2
July 2, 2018
I bought an LG G6 in this store. I liked that there was not a scratch on the screen. I couldn't find a case or glass for this phone. Half an hour later, I bought an armored case for 170 rubles and a protective glass in another store. And in this form I passed the test at IDC. After 6 days, I took the phone from the test and bought a 3G card from them. The guys saw that the phone is in the case and glass. I had the phone for a week, and I was very happy with the phone. I went with him to the Odessa "Epicenter" and then the phone let me down. First, one stripe appeared on the screen, then the second, then the screen went out. I handed them over under warranty after three working days, they call me and say that the screen is damaged as a result of an impact, and since this mechanical damage is denied warranty, the paid repair is $ 100. The phone was in an armored case all the time and did not fall at all. How can such a service be trusted? stay away from them.
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