I would like to express my gratitude to the operators of the Mercy call center Natalia Orlovskaya and Lyudmila Sokolova for their quick and prompt work, for their conscientious attitude, sensitivity and unanimity, contacting by phone.
The administrators quickly selected specialists for the near future in one day. Doctors as a selection. Attentive, knowledgeable. They helped
We worked on Sunday! Thank you, Mercy!)
Excellent clinic. The children's doctors are super. Everything is fast, to the point and real treatment, and do not drink a vitamin complex. But I will not give such an assessment for adults.
Incorrect work of the administrator. My company has sent an insurance guarantee for a free visit to this medical center. The administrator could not reliably answer me why the payment is not being processed. I had to go to the reception for my money. Therefore, 3 stars. The doctor's appointment is 20 minutes. I received the answer to my question and recommendations in the right amount. The impression is spoiled initially. The insurance guarantee was returned only upon a call from my insurance company.
I was at this medical center for the first time. I was undergoing an ultrasound examination. The doctor was attentive, and the staff also behaved professionally. Thank you very much, I am satisfied.
The theater starts with a hanger! That's how the medical center begins with the wardrobe!!! Unparalleled service to every visitor , respectful attitude , as if you've been known for a long time. Doctors are aerobatics by profession!
It's a beautiful picture, but some specialists are like in a state polyclinic. I was doing an X-ray, the receptionist told me to wait when they called. when, after waiting, I looked into the office, since my time was already approaching, the radiologist also scolded me, saying that I was looking for you, and you were walking somewhere. xs, where she was looking for me, but clearly not in the hallway. you expect a different attitude from paid specialists. There are always extremely mixed feelings from visiting this center.
I do not recommend it. The boorish attitude of the staff at the registration of the patient, the girl communicated as if she were owed. The examination was carried out mediocre and superficially, the problem was not established, but drugs were prescribed that should NOT be drunk at all with this problem. Fortunately, the other clinic was attentive.
I cannot disagree with the opinions expressed earlier that, in fact, the clinic is only paid.
There is a good clinic, there are children's doctors, all of whom were treated by qualified doctors and were able to find an approach to a small child, after visiting only good impressions. There is Parking, but as a rule it is always occupied, but there are many places around the clinic where you can park, inside there is a small coffee point where besides coffee you can also have a snack.
My mother had cataract surgery in both eyes at the center. We are very pleased that we got to Antonenko Vitaly Vladimirovich - everything is organized at the highest level, the attitude is very good, the operations were successful, and one eye was with a neglected cataract. Now the vision is good in both eyes. In terms of ophthalmology, I recommend it to everyone. They returned an almost blind man to normal life in the shortest possible time.
We were at a reception at Polovikova Anna Yurievna. The impression was the best!!! Everything is professional, clear, and to the point! An excellent high-class specialist!!! We had questions with the oprators about rescheduling the reception time without consulting us, but she did not remove the star, because the issue was settled.
Thank you very much to the neurosurgeon doctor, Kinsman Anton Viktorovich!
I was at the consultation, I explained everything clearly and clearly in human language! Prescribed treatment! A wonderful doctor! I will definitely advise you.
We were with our daughter at Vishnevskaya A.V., as always clearly, clearly, we received answers and recommendations to all questions! As an anxious mother, I was reassured, which I am very glad about. thanks to the doctor, we will definitely contact you again!
I really liked the children's oculists.
The attitude is excellent, they tell their parents everything in detail. I really liked the reception. We will come again to check the dynamics!
Unfortunately, I cannot leave a favorable review. We took the child to the doctor Ivanuschik V. O. We arrived with our X-ray, ultrasound and tests. Unfortunately, the doctor did not see the dislocation of the hip joint in the picture and responsibly assured that everything was fine with us, it was only necessary to drink Ibuprofen.
He was quickly admitted and recorded for an MRI scan. at the reception desk of the medical registrar, they told and explained everything. there are no queues, there was an appointment almost every other day in other medical clinics, an appointment for a week in front. After the examination, the results were sent to the post office a day later, a response with the result was received
Polite staff. I brought the child for vaccination, the pediatrician took it on time, looked at the child, explained everything, answered questions. The nurse in the treatment room also talked about the vaccine and possible side effects. There is a corner for children to play and draw
Their pricing is very strange. For repeated receptions, they are charged as from a new client. Moreover, the prices are the same, in fact, on the day of admission, prices are raised and put in front of the fact.If it wasn't for a certain doctor, I definitely wouldn't have gone there. I do not recommend it, and ask about the prices by how much they will be raised during the confirmation of the appointment.
I want to write on behalf of my brother. He had a hernia operation. Anton Viktorovich, A Relative, operated. Big bow to him, he is a specialist with a capital letter of his business. The staff is all friendly, treat customers at a high level. I recommend Mercy Clinic to everyone, you will not regret it.
There is no parking
There are constant queues, waiting for the doctor, standing at the reception desk... More than in the state clinic!
At the same time, it is one of the most expensive medical centers in Minsk.
The price does not match the quality of the services provided. But there are a lot of purchased reviews
I signed up for an MRI procedure. The examination itself went well, but getting the result by mail is a whole quest. After 4 days and 2 calls, nothing has been resolved yet. If you have time to wait or come in person, then you can do it, the pleasant doctor explained everything, but the impression is spoiled.
Hello! I want to say a huge human thank you to Dr. Benko Alexander Nikolaevich! A doctor from God! Thank you Alexander Nikolaevich very much for your work! Sincerely, Mikhaltsova Olga Alexandrovna! To the entire staff of the Mercy Medical Center for health and all the best! Single-condyle knee replacement 14 02 2024
I highly do not recommend this clinic. The appointment with the neurosurgeon will last exactly 10 minutes, where for about 6 minutes the doctor typed something on the computer. I haven't received any help or recommendations for the problem I've been dealing with. At the end of the appointment, the doctor said that a list of exercises from his course, which must be purchased separately for 150 rubles, should help me.
Excellent medical center. The prices are average in the city, the service is good, but the queues at the reception desk on the 3rd floor are usually large
Of course, the center is cool. A quiet place, not as many people as in Lode. Parking is convenient. The cardiologist and physiotherapist are attentive. But at the reception on the 4th floor, you still need to learn the basic culture of communication
I had a medical examination at this center. Everything is clear, fast and professional. Dmitry Sergeevich Korenevsky, an ultrasound specialist, especially liked it. He is very sensitive and attentive . Thank you, Doctor!🤗
Did not help from the word at all
No matter how everyone there writes that beautiful repairs, etc., what good is it if the doctor hammers a bolt on what you say.
The treatment prescribed for me did not help at all, I spent only my time and money. I can only say thank you to another clinic that turned its attention.
The medical center is good, the prices are reasonable, for those who do not know what prices are relevant, in this medical center the cost of some services exceeds ten times the cost of state services, before contacting them, look at the price list in state organizations
A beautiful, modern medical center. The call center is friendly and polite. I was at an appointment with 2 doctors and was pleasantly delighted with the qualifications, the help and recommendations provided. The level corresponds to the prices. I recommend. The equipment is new and of high quality. Definitely, if necessary, I will contact this center.
It's terrible!The prices don't match the pronunciation of the word at all.I still have a question for the Mercy center, surgeon Pipkin A.M., having operated on me, probably forgot to sew up the seam in 5 cm.!!But you need to remove the stitches on the 14th.The question is, what will be filmed?I look forward to meeting him!
I would like to express MY DEEP GRATITUDE to orthopedic surgeon Oleg Nikolaevich Bondarev for his professionalism. A wonderful man. He listens, tells and explains everything in an accessible way. Sincerely kind attitude. MANY THANKS for the hip replacement surgery performed in July 2023. Having an increased body weight, she had fear. Oleg Nikolaevich is a super surgeon, he took it on and everything went well. Thanks to him, I was able to return to a full life. I advise everyone to go to Oleg Nikolaevich for treatment and surgery, you will not regret it. With gratitude, Svetlana
The MRI appointment was made in a short time, which is what we need. It is convenient that you can call or visit the operator's website.I took the result a couple of days later, I did not receive it by mail (most likely I wrote it illegibly myself)
A beautiful huge medical center, with large elevators. A variety of specialists and directions. The only thing is, there are always some queues at the reception. When the child had a hip X-ray, he was given protection, the nurse and the doctor hid behind a special window, and the mother was left in the room even without a protective cape. I understand that the radiation may not be large, but they do not know how much radiation I have suffered up to this minute, whether there are contraindications. In a state of shock, I didn't even find the words to outrage.
The reception desk is disgusting. During the month of completing the full checkup, I came to the medical center twice and found myself enrolled in the wrong specialists. I had to come back again.
The doctors are good. Thank you for their pleasant and responsible approach!
I really liked this clinic, I did FGDS under anesthesia. Excellent staff, experienced doctors. Everything went well, thanks to the staff, an experienced team of doctors.
I recommend.
The center is new and modern. We visited Alexey Kazimirovich Dekonsky, a cardiology specialist. We know him as a good specialist. That's why we turned to him. A patient with 1st degree of disability, stage 3 oncology, after multiple chemotherapies. The recommendation was to practice physical therapy and swimming when a person has constant tachycardia, after which she cannot move from her place. Thank you for prescribing the drugs, I hope at least this will fix this situation. They were sent for an ECG during the appointment. Very strange, it was provided ("fresh"ECG) of the cancer center. One can ask the question, why?
About the attitude of the employee in this center of the ECG cabinet, he wishes the best!
They had an ECG on a first-come, first-served basis, we took it, but when our turn came, the patient (disabled 1st) was pushed aside and someone with a complex, acute case was called. Which we learned about at the reception, but not from the employee in this office, who put the person out the door and led a boorish reception. Will we contact this center again, definitely NOT! This is a big problem for a paid center! I hope the administration will take measures to ensure the normal provision of medical services.
The doctor Martinovich A.N. The problem is that in certain positions the foot is bothered after an old skiing injury. Expectations: careful questioning and examination (what movements / positions are painful), individual recommendations. Reality: a 1-minute appointment for 55 rubles, "examination" - a look from afar, "do you have flat feet", "injury - can you live?", "go for X-rays". This is not the level of a decent medical center.
Excellent clinic. I visited on insurance more than once. The reception is nice and lovely girls, they will tell you everything in detail and repeat it if necessary. The inside is clean, neat. There was an endocrinologist in Podgornaya, the impressions are only positive. She told me everything, explained everything. No unnecessary appointments. I recommend
A wonderful clinic , we went to the doctors several times , there was one problem , but each doctor pushed another doctor of a different specialty, saying he did not want to do anything and did not understand what was the matter . They took a lot of money, I don't understand what the problem is, take it and schedule several examinations at one appointment to understand what's the matter…
They have stripped off the money as needed and are sitting contentedly in their offices , drinking coffee… An appointment with any specialist lasts at least five minutes, they do not listen properly and thus say, but we do not understand what happened to YOU (the patient) ... Terrible staff!!! I do not advise you to go, because THEY will shake the MONEY off YOU properly and they will not give any result!!!
My experience of visiting this clinic left me with an extremely negative impression. The institution itself, at first glance, is quite decent, but the psychotherapist I turned to is just terrible. I was only a few minutes late for the appointment, but she didn't give me a chance to really explain her problems, she started hurriedly asking questions, as if trying to finish the appointment as quickly as possible. After summarizing my situation, she stated that she could not give me a specific diagnosis. But instead of offering alternative solutions, she immediately prescribed me antidepressants, saying that I needed to drink them for six months, and if it didn't help, then I could come back. This attitude just angered me. In fact, I paid 80 rubles to get a prescription for pills, which, perhaps, I did not need at all, since the doctor did not even bother to carry out a full diagnosis and make an accurate diagnosis. I understand that the work of a psychotherapist is difficult and takes time, but such a superficial attitude towards the patient is simply unacceptable. It must be remembered that psychotherapy is not just prescribing medications, but deep work with a person, his emotions and behavior. In this situation, it seems to me that it would be more correct to suggest alternative treatment methods, for example, therapy, or at least conduct a more detailed examination to understand whether I really need antidepressants. As a result, I was left with a feeling of disappointment and dissatisfaction. It seems to me that this situation is not an isolated case, but speaks of systemic problems in the field of psychiatric care. Unfortunately, in our country, an approach is often used when, instead of understanding the causes of the patient's problems, they simply prescribe pills. I think this is wrong, and I hope that the situation will change for the better in the future.
Night MRI. As convenient as possible. The parking lot is empty. There are no queues inside. The room with the MRI is illuminated with cold white light (I do not like warm yellow as in some other places), headphones with a working radio station are on my ears. 6 songs and you're free. Very much so.
On June 10, I made an appointment with a doctor, Marina Mikhailovna Maysyuk. Registration on the website is carried out through a coupon.Bye. After the appointment, a coupon for a paid consultation with a doctor comes with a specified cost of 54.22 rubles. There is no "from" mark. And the specific exact amount. The day before the appointment, I received a call from the call center and was told the amount was 20 rubles higher at once. I told them that the amount was completely different when recording, and I was sent to the registry. After seeing a doctor at the reception, I was again told the price was significantly higher than for a coupon buy. I showed all the screenshots. To which I was told that when writing in small print it says that a doctor with CMN costs 75.95 rubles. What is "KMN" is not indicated there, in fact, as well as the fact that Maysiuk is KMN. That is, a paid medical center offers the patient to understand all medical terms for himself for money, to study the biography of the doctor in order to understand that the final cost of the coupon is not sent by the paid medical center correctly.
I visited Tchaikovsky's oncologist surgeon, a great doctor, with humor and good music.
Polite and friendly staff, the clinic is decorated in bright colors, it's nice to be there.
I visited the traumatologist-orthopedist Martinovich. The visit is given 20 minutes. During this time, the doctor did not even look at all the previous results of the examination.
I do not recommend visiting either the medical center or Martinovich's doctor.