I visited Mercy Medical Center for the second time. Friendly staff, both on the phone and in person. I want to tell you about Inna Valeryevna Sopich (obstetrician-gynecologist/mammologist, ultrasound doctor) I have never met such an attentive, professional doctor! From the first visit, I felt that I had come to a doctor who cared about your problem.! (I will note that she delved into it. ) And this is very important for every person! This indicates that the doctor is delving into, trying to figure it out and help accordingly. In general, many thanks to you Inna Valeryevna! God forbid, your sensitivity and professionalism will save a lot of people!
Good specialists.
Reasonable prices.
It's always quick to sign up.
But miracles happen to administrators every time.
The disgusting organization of the process.
My child was examined by an optometrist in the office and at that moment a man was brought in for an examination, while we were not finished yet.
Once we waited in line at the ECG for 40 minutes and only after making a noise, it turned out that they had forgotten about us.
One day we came to the neuropotologist in advance, we showed up at the reception on the 3rd floor, the neuropotologist was free, we were not accepted, and people were very late and came for our time. I had to wait another 20 minutes.
There are some adventures every time.
At the same time, the doctors' consultations themselves are excellent.
We're doing an MRI there. There are no problems with recording. The staff is attentive and good-natured. They stopped giving out a transcript on paper...Unfortunately, not everyone has a printer at hand. I recommend it this way.
I've been there a few times. The staff is polite and professional. If you turn around the building, they have parking there, albeit a small one. The prices are average.
Many thanks to the doctor. Ultrasound to Lashkov Yu.V. !!! A specialist of the highest category!!! We recommend everyone to contact only Yuri Vladimirovich!!! The consultation we received exceeded all our expectations !
I did an MRI scan. Be prepared to be treated like in a regular clinic. At the appointed time, you will be asked to wait, turn away and continue to have conversations. Only after an emotional remark, they will do a favor and begin the reception. Of course, no apologies.
I am shocked by the appointment of an ENT doctor for a child. For acute otitis media, a warm compress is prescribed for the parotid region, and there is no sensible purpose. Only arrogance. I didn't do a compress, but as a result, the child after a day of torment, a perforation of the eardrum and a breakthrough of pus, a long treatment with a bunch of drugs.
The best medical center. There is everything, any equipment, prices are affordable. The staff is polite, but all the time in a hurry, you have to attract attention to be given time.
Qualified doctors and high-quality service, I applied for various reasons, everything went fine. They give a lot of practical advice on lifestyle, in addition to medicines. They helped me improve my health a lot.
Customer-oriented. They will calm you down and dissuade you from treatment if it is not necessary or effective. It's great when doctors "see the money" and at the same time do not wrap you up in expensive processes unnecessarily
I went to the gastroenterologist.
I received adequate advice. An adequate approach by a doctor.
No forced examinations. I absolutely agree with everything that the doctor advised.
But the problem with parking is. As a disabled person with mobility problems, I have nowhere to stay. And this is the second time.
Excellent medical center. High-level discussion. The beautiful building and the interior are the same. The staff is responsive and very qualified. I am very pleased with the choice.
You can come from another city, attend a consultation and have time to take a picture, and get to the consultation again. And that's in one day. A large number of specialists. They work 7 days a week. An option when you can't solve a problem in your city
I'm probably spoiled by Lode, but here's a double impression. It seems that everything inside is furnished with chic, sterile cleanliness, the hand of an expensive designer is visible. At the same time, the girls at the reception are not very well-trained in working with clients, the registration process itself is delayed, they messed up with my card as a result)) In addition, while I was sitting in the hallway, I overheard some employees talking with tired faces about their overwork and money problems. Good luck to the center, but we need to work on the processes, and pay decent money to the doctors.
It is not the first time we have applied to the Mercy clinic, it resembles a polyclinic only for money.
The staff at the reception and in the call center are completely incompetent in all matters. It is better to look for another medical center where every client will be appreciated.
Good honey. The Mercy Center has attentive staff, passed the eye diagnosis well! I came to consult a doctor Antonenko V.V., previously he operated on me to replace the lenses, a professional doctor, the reviews are the best!
A wonderful gastroenterologist Anastasia Viktorovna Tseluyevskaya!) This is not the first time I have applied. It always helps to understand and solve the situation. My big thanks and recommendations.)
The children's department is mixed with an adult. They came for a vaccination, and an adult with signs of SARS is sitting next to them in the next office. Well, not really. The reception is shared, there are a lot of people. There is no changing table. I did not find the mother and child's room on this floor.
I want to express my gratitude to Oleg Nikolaevich Bondarev, orthopedic traumatologist. Thank you for your high professionalism, responsiveness, and goodwill. I went to Mercy Clinic for hip replacement. On July 26, 2023, the operation took place at the highest level.
I applied for FGDS diagnosis and colonoscopy to the doctor Leskovskaya S.V. at the Mercy clinic and was delighted.Everything is clear, without delay.There is a diagnosis and there is a treatment, which means there will be a result.Thank you.
A top-level clinic. There are a lot of specialists. All doctors are of the highest category. The most polite staff. I really liked this medical center. We will be serviced only here.
We made an appointment with an otorhinolaryngologist Marina Mikhailovna Maysyuk. She examined the child as carefully as possible, took even more time than was necessary, picked up the right words to establish contact with the child and make the necessary manipulations. I feel a lot of experience and professionalism. She gave clear recommendations. The equipment is the most modern, not all hospitals have it. The approach to treatment was also surprising, it turns out that the ear can not only be washed. She taught me how to do specific exercises. In general, we were very satisfied. The painting on the walls is amazing.
I did an MRI . They work 24 hours . Very fast and convenient . Record day by day . Transcript of the MRI the next day . Prices are lower than where, and discounts at night . I was very satisfied
Gratitude and low bow to Elena Vladimirovna Volkova. A cardiologist, candidate of medical Sciences, a true professional, a specialist of the highest level, besides, cordial, friendly and responsive.
I met Elena Vladimirovna in 2018, having been admitted by ambulance to the cardiology department of the 1st clinic.hospitals.
The doctor, having chosen a competent treatment regimen, put me on my feet, instilled hope and confidence, helped me overcome fear, taught me not to lose my composure, to stop seizures on my own. Life has acquired a different meaning.
There was not a single day that I did not mentally thank Elena Vladimirovna Volkova, a wonderful doctor, a wonderful person.
Thank you so much for your hard work!
Being in Minsk, I decided to try to get rid of the problem that two dental surgeons could not cope with, at my own risk I went to this clinic and signed up with Dr. Vladimir Valeryevich Strakh, and I was not mistaken! An excellent specialist, he did all the manipulations carefully, gave competent recommendations, for which I am grateful to him.
The only small disadvantage is the waiting time:when I came to remove the stitches, I had to wait, because he had a patient with a difficult removal, but it was not critical for me.
As for the clinic itself, it is clean, bright, compact; the staff is polite, tactful.
The traumatologist communicated rudely and conducted a consultation in 7 minutes. The ultrasound was waited under the office for 20 minutes, no one came out and did not warn. We looked in to clarify for ourselves whether it was possible to enter, the answer was simply "no". The traumatologist sent me for an ultrasound to look at the muscle tears. The ultrasound said that this is not visible on the ultrasound).
Doctors simply do not say hello and do not say goodbye.
The problem has not been solved, not a single recommendation has been given. The level of the polyclinic, only in a beautiful building.
We went to another medical center where we redid the ultrasound, which had ruptures. Also, the doctor said before the ultrasound that they would be almost 100 percent likely, and prescribed treatment.
A large modern center, good specialists, modern equipment. But there is one big THING - the reception staff, as if they came from a free clinic. The ball was recorded for LAURA, she came 30 minutes before the reception, of which she spent 20 in a queue of 3 people at the reception. One girl was on the phone, the second was frankly bored, and only the third was making out clients. After the reception, there was already a queue of 10 people to make the payment. People have already become openly indignant. Therefore, I ask the management to pay attention to this problem. I would like the center to be modern in everything, and queues, like at the registry of a free polyclinic, to disappear
I went for a thyroid ultrasound. There are two women in the office, one doing an ultrasound, the other recording the results. The woman drives the device and says: signs of thyroidism. I thought it was me and I say that yes, I have already been diagnosed with it. To which she says to me: I'm happy for you, I'm not telling you this. It turned out that she had already dictated this to the second woman. The doctor's reaction is incomprehensible and extremely unpleasant. I won't come here again.
Attentive staff, pleasant atmosphere, which is rare for medical institutions. Convenient location, parking, pharmacy in the building. A convenient multi-profile medical center!
A very good medical institution with good repair and high-quality service.I would also like to thank the doctor of the endoscopist Prima Galina Genadevna for the great help she gave me.Thank you for your responsiveness and attention to your patients.
A wonderful center. She came to the medical center in a rather serious condition - at that moment it was the last hope to achieve at least some kind of treatment. I visited the neurologist Puchko. Adequate treatment was prescribed (although the day before, I had received neither treatment nor help in my condition at another medical center). There was a doctor's interest in helping, a desire to understand the current health situation. Many thanks to the doctor. Just this way now.