Servis Maksim
84 reviews
July 7
In the morning (about 7.30) on 5.07 I left an order for 18.15 to the dispatcher, at 18.05 I was contacted by an answering machine with the answer that no car had been found so far, taking into account that the order was placed through the dispatcher in advance, because there were train tickets on hand
, thanks to your service I almost missed the train! I had to get there by passing transport!
Set up the work of dispatchers, or work only through the application!
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3
April 18
Maxim called a taxi today. And after the trip, I want to warn the residents of Gomel against traveling with a driver of state number 55 83 KI-3. An aggressive, unbalanced boor. He immediately began to yell and demand to get out of the car because they did not come to a convenient exit for him. He yelled and insulted me throughout the trip. And as it turns out, he is completely disoriented in the city. I drove in circles around the specified address for 15 minutes. To avoid loss of health, immediately call another driver. It is unknown what can be expected from this. And it will also bring you there.
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2
January 14
14.01.2024 in the morning I ordered a car. The waiting time was 7 minutes. 1 minute before arrival, I started to descend from the 2nd floor. When I came out of the entrance, I received a message that the driver was waiting, but after looking around, I realized that he was not there. I started to wait, because in this taxi service, drivers often put a wait before they arrive. After 3 minutes of waiting, I decided to contact the driver by calling back. By the way, I received it, but they just kept silent on the other end of the line, and then they hung up. After that, the order was immediately canceled by the driver, allegedly because of the long wait for me. I had to use the services of another taxi, as I was late for work. I wrote a complaint to support - I didn't get a response, but I got a call from the driver, who called from his personal phone and was rude to me, trying to arrange some kind of showdown. I wrote about it in support, they say, on what basis is my number transferred to drivers at all? There was no response, but I was kicked out of the system and it did not work to log in again from my number, as well as to call the operator - I was simply blacklisted. It's just a disgusting taxi. I will not stop at this complaint and will appeal to higher authorities, since this is already a matter of principle.
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4
June 27
Today I ordered a taxi in advance for my mother, who took time off from work from Uritsky to the city. At the appointed time, they canceled the order themselves and subsequently allegedly searched for a car every 10 minutes. As a result, there are other services that have been used. Taxi maxim service is at ZERO!!! It's better not to get involved!!!
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2
April 12
A terrible taxi. I called the car to deliver the doors, they clarified that it was a cargo one. They said to wait 10 minutes. After even 20 minutes, no one called back and said that there was no car. They typed it themselves. They answered:wait 7 minutes. After another 20 minutes, they called back themselves. They replied that they would wait 17 minutes. Cancelled the order. All personal affairs were disrupted, people waited an hour in the end
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2
September 24, 2023
The disgusting work of the maxim taxi service. They can only be trusted with trips around the backyards, not important movements. I ordered a taxi the day before for the morning of the next day. Namely, 06.20. The order was accepted and the cost of the trip was determined at 18.30. In the morning, 30 minutes before the appointed time, the driver calls and offers to increase the cost to 22 rubles. Motivating this by the fact that he has a long way to go and no one will go to him anyway. And this is 12 km from Gomel. I regarded such actions as blackmail. I tried to order again through the app. The same thing happened again. Although they reported that the driver was in place. If people don't want to work and earn money, why give them this opportunity? She drove her own car. If it was possible not to put a star at all, it would be right.
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7
September 10, 2023
Irresponsible taxi work. I ordered a taxi for the day, discussed all the points with the operator. As a result, the taxi did not arrive, at the appointed time it was not a taxi that arrived, but an sms that the order was canceled by the driver. As a result, I almost missed the train and then the plane. And the stress of the situation itself , walking around with small children and suitcases , not knowing how to get to the train station . Yandex taxi helped out. Entering my situation , even bogazh helped the driver to deliver . Thanks to him, we were on the train 5 minutes before departure. I do not recommend using a maxim taxi. There are more reliable and branch taxis.
I also left a complaint for the administration. I expect a response in the prescribed 15 days!
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6
April 16, 2023
Good morning...I would like to thank Maxim company for the service provided...And also to mention a taxi driver named Lena with the state number 66-17 of the Audi car. A week ago, I ordered a taxi to get from 51 microns. to the train station..the taxi arrived on time even a little earlier..Lena, the driver, helped us place our large luggage in the car, and upon arrival at the train station, she helped us unload...She entertained us with pleasant conversation all the way...In general, only positive emotions remained..I wish there were more such drivers...
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3
February 7, 2023
I often order, If for medium and long distances, it is cheaper than competitors. I often went to the cottage and back - 35 km. I ordered for a certain time and arrived on time. It is especially convenient to leave the country.
If you need it urgently, then the wait is still a little longer than that of Yandex.taxi. sometimes you have to wait 15 minutes or more during rush hour
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3
2
April 10, 2023
I've always used this taxi and never had any problems, until last night. Yesterday I was driving home from the city with a friend, before the end of the trip we counted the money, gave it to the driver, getting out of the car the driver started yelling that we had not paid him, we checked our pockets and said that we had given the full amount, where almost half of the payment had gone, we do not know. The driver started yelling at us and behaving aggressively, I was afraid that he might start spreading his hands, we gave him the missing amount. I wrote in support and nothing, they apologized and that's it, but what do I get from these apologies, no one will return the money to me and he was not punished in any way. Disgusting and inappropriate behavior on the part of the driver ruined the whole evening. And yes, if I didn't need to put a star for the review, I wouldn't put anything at all.
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4
August 20, 2023
I ordered a car 4 hours before the trip. Ten minutes before the scheduled time, the robot reported that the car had not been found. I had to urgently use another service. The dispatcher could not find my order, although the robot reported every five minutes that the car was being searched. If you want to get to where you planned to go, use another taxi, but not MAXIM.
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6
November 21
Brighter than
Walk.. It's good for your health...
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1
August 24
I ordered it in advance for a day, the driver is pleasant, polite, talkative. I arrived on time, thank you. But why is the price of the order and the real one different, at least a little! I didn't find out, I was in a hurry!
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1
December 11
A fast taxi, drivers are not always adequate, I do not use
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November 29
Terrible service!
If you want to be late for work, Task Maxim is for you!!!
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1
July 27
They've been looking for a car for a very, very, very, very long time!!!
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3
May 16
There were 8 trips in a week, everything is fine, compared to a year earlier, they arrive 7-8 minutes after ordering
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1
September 23, 2023
It is a pity that there is no lower mark. I felt the charms of this service for myself. Do they stop far from the client, do not overdo it, ...... should we run to the car with our bags? I never left (It's terrible, that's all.
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3
December 25, 2022
If I didn't have to put a star in order to leave a review, I wouldn't have put one. I ordered a taxi 2 hours in advance, as a result, 10 minutes before the appointed time, my answering machine calls and says that the car has not left yet. I decided to call again to talk to the dispatcher, but the answering machine answered me and said that they were looking for a car. To contact the dispatcher, I had to call from another phone. I asked for the number of the management, but they refused me, they said that I could tell them everything, although everything had been said clearly and clearly before, and they would give it to the management themselves. I understand that they do not want to go because of the price, as the price increases in the evening (when ordering 6 rubles, at the time of the trip, which never took place, 8 rubles), but YOU NEED TO HAVE RESPECT FOR CUSTOMERS AND PROFESSIONAL ETHICS.
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5
2
August 7, 2023
It's terrible, I ordered a taxi in two hours, said I was going to the train station! 10 minutes before the scheduled time, a call is made and the robot says that the driver has not yet been assigned.. And so on for 40 minutes.. I do not recommend this company to anyone! Shame on you!
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4
August 10, 2023
Terrible service! I made an order in a few hours to take the dog to the veterinary clinic! They never found a car for me to transport an animal! I had to contact other carriers who helped!
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6
June 30
If you don't want to raise your nerves, don't order this taxi(
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2
August 17, 2022
My daughter ordered a taxi in the evening for 4 a.m.
the order was confirmed, the driver was found, it was necessary to go to the station by train at 4:43,the road from Kostyukovka to the station takes min.20, at 4 a.m. the answering machine called and canceled the order
, I want to ask who is so smart opened such a service for people not to provide it, where is the logic?, since no one is responsible for this responsibility, I suggest that all Gomel call a taxi Maxim and cancel the order when it arrives!And there are a lot of such cases.Close it already in the end and that's it!!!!If you plan to go anywhere but Maxim, I do not recommend it!!!!My daughter missed the train and lost money for the ticket thanks to such promises from taxi Maxim!!!After that, even one star is a pity👎👎👎👎👎👎
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7
August 12, 2022
Good day to all. Maxim ordered a taxi the night before, it was necessary to go to the railway station early the next morning. The order was accepted. In the morning, at the appointed time, they went out to the entrance with the child and suitcases. And it began.... The car hasn't left your address yet.... Press 1.3..... I'm panicking!!! The train won't be waiting, I'm late! As a result, the taxi never arrived! With tears in my eyes, I begged my neighbor to take us to the train. The question is, why take orders if you don't fulfill them later? There are different situations, I would miss the train thanks to such a service!!! Conclusion - MAXIM TAXI IS THE WORST TAXI IN GOMEL!!! I do not recommend it to anyone! God forbid anyone should find themselves in such a situation, it was just TERRIBLE!
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5
October 21, 2022
A taxi was called by the time of 14.15. The dispatcher said that the taxi would arrive by that time. As a result, the taxi arrived 15 minutes earlier, did not wait and left.
The second case was when a taxi was called on September 1 to take the child to school on the line (the school is 13 km from home). We went outside, waited, and then the answering machine called and said that the car was not found, if you do not want to wait, then cancel the order. As a result, we were late for school, although we left half an hour earlier. The child was upset and nervous. They called a taxi from another service. I do not recommend it.
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4
1
August 10, 2023
I ordered a taxi an hour before departure. 5 minutes before the required departure, I called back, and they tell me that the taxi was not found, I was going to the railway station. Imagine my condition. Is it possible to work like this?
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4
July 28, 2023
We called a taxi in advance for seven in the morning. The taxi did not arrive at all. I ordered the second case at 13.30. the answering machine called in 15 minutes and said that the order had been canceled. Horror. I do not recommend it.
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4
1
May 6, 2022
Maxim's car ordering service, customer service in the field of driver service is excellent! Pleasant trips, comfortable cars! The staff in the office is sociable and polite.
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7
August 25, 2023
We were waiting for a taxi. They called all the time and said that they would arrive in 7-10 minutes. We were late everywhere we could go. So we waited for about 30 minutes. As a result, we are. They didn't wait.
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3
July 13, 2022
I ordered a taxi at 8 a.m. in the evening to be on time. The order was accepted and confirmed. At 8 a.m. I call, the answering machine informs me that the search for the driver is still underway... A little later, having failed to find the driver, the order was canceled by himself. What the hell is this? If you accept the order, then ensure its fulfillment! Drivers decide for themselves whether to go or not... There is no certainty about this taxi. It is not possible to call a car during rush hours. Low prices? And what's the point if the drivers don't go for that price!
I DO NOT RECOMMEND IT! THE TAXI IS NOT RELIABLE.
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6
September 9, 2022
People!
Don't waste time, money and nerves!
An elderly man ordered a taxi several hours in advance to take the train to the station. They did not arrive at the appointed time , they called back and said the order was canceled . Well, there is a Yandex taxi - we helped out. Otherwise , it would be late for the train . As a result, a lot of wasted nerves. Normal people in such a situation would have offered a solution to the issue , but these simply "merged" 👎🏿
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5
1
December 12, 2021
Yesterday, at about 6 p.m., we went for a walk. Approaching the pedestrian crossing, we looked around: there was no one on the right, a car was driving on the left, far enough away at first glance. The pedestrian area is perfectly lit, equipped with sleepers on both sides. We were almost in the middle of the pedestrian, when a car flew into the sleeping car at high speed, without braking at all. I jumped up so that this new car has all the suspension taps. This body probably noticed us at the very last second, because it jerked the steering wheel to the left, almost flew off the road, somehow taxied us and flew on. The brand is kind of like Skoda. The state signs are either 6653ki-3 or 6353.
The point is.
The speed limit is broken, 100%. Not to notice two adults on a lighted crosswalk... And don't even try to slow down in front of the sleepers... Do you employ visually impaired people? If yes, then it is not legal, if not, then there is at least one in your team. And as for the attitude towards cars) they won't even work out their cost if they're so fucked up. We were lucky that we did not run forward from this underdog, stopped and took a step back, of course we were very scared...
If in our place children who are shorter, smaller in size, and in case of danger run forward from it, by inertia, it would be a tragedy.
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3
October 31, 2023
The order was taken in the evening, the taxi did not arrive at the appointed time, I had to order Yandex, 40 minutes late. Why take an order?
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4
May 26, 2021
I have been using this taxi option in Gomel relatively recently - only a couple of months. I would like to note right away that I always managed to leave and it turned out pretty quickly, to my satisfaction.
I usually call a taxi in the morning when I have to get to work. They arrive within 7 minutes maximum. However, my address is such that not a single driver has arrived correctly yet, but they are literally wrong with one turn, that is, I personally do not resent it - I already know about it and find the car quickly. Drivers usually apologize and clarify how they were supposed to drive up to my house - I explain, but I'm not outraged - they're also people and may not know something.
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5
October 2, 2022
It is impossible to order. Neither by phone, nor by the app. I ordered it 4 times on different days. I waited 20 minutes each time and none of the drivers accepted the order. They accepted it once and canceled it themselves. I raised the cost to be accepted - to no avail. It was very close to the center. Why such a service is not clear. I do not recommend it. A waste of time and nerves.
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4
1
May 21, 2022
I called a taxi at 7.52. I went out with my daughter at 8.05, there is no taxi. They call and say that the taxi has not left yet. Then they call and say that a taxi is coming. We are waiting further. It's already 8.15. They call again and say that the taxi has not left. As a result, I canceled the order and called another company. I am very dissatisfied with such service. And this is not the first time I will not call you anymore.
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6
July 1, 2022
Many thanks to the driver Korneenko Alexander, driving is safe, polite, always helps and bring bags and will wait if necessary. I wish there were more such drivers .
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1
January 5, 2022
On January 4, I ordered a taxi at 11.10 am. Within 30 minutes, the taxi did not arrive. I ordered a taxi using the Maxim app. I also tried to call a taxi on another phone. However, the dispatchers told me that a driver was being searched. The taxi arrived only 40 minutes later. I would like the dispatchers and drivers to work much faster. And if it is necessary to wait that long, then immediately inform and inform customers that they will not be able to take a taxi for a long time. So I need to use the taxi service again, so I do not know now what time to call a car in order to arrive at the place of demand at the appointed hour.
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1
July 13, 2022
I have to go to work, I called a taxi IN AN HOUR!
AS a RESULT, the "driver search" has been hanging for 45 minutes!! And this is a feature of Gomel! It's not rush hour!! It's just that no one wants to take an order.
It 's not the first time this has happened !
With taxi Maxim, you are guaranteed to be late for a holiday, train or work!
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1
June 3, 2022
I ordered a taxi in the morning, the driver drove past. He answered my call that he would be right there. In geolocation, the taxi was at a different address, 10 minutes later. The order was canceled by the driver himself automatically) lost time....
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1
September 6, 2023
In the car with the number 1032 on the morning of 06.09 23, inadequate youngsters were driving, who cut off cars
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3
June 26, 2022
A disgusting taxi. . You make an order and wait for about an hour on a normal day. I made a pre-order 7 hours in advance.No one even took it. A taxi is made in case a person is late due to urgency. That's horrible
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4
1
September 19, 2022
The call center operator did not know how to specify the route, very quickly switched off without saying when the car would be, as a result, I had to order another taxi
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4
1
November 11, 2021
11.11.21 In the city of Gomel, on Nonresident street,8,number 5543KL-3, the driver began to reverse, did not make sure that a cyclist was riding behind, started moving and almost ran over, hooked a crass, stopped, and did not even come up to apologize, how much you can hire and violate traffic rules!!!This company needs to be stripped of its license so that this does not happen again.I have already written a statement to the traffic police, I will write a book of complaints at the office.
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3
1
November 1, 2021
I put up with the service, the prices are still normal, but when the car ordered by the time does not arrive even after ten minutes, are you serious? Moreover, it is unrealistic to simply call another car in a short time. I don't order anymore and I won't recommend it.
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4
March 27, 2023
We called a taxi to the railway station, stood for 25 minutes!!! So no one came!! Disgusting attitude towards the client
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3
July 26, 2022
Two stars for which they arrive in 2 out of 5 calls, in the rest there is simply no response. A terrible operator, how such people can work at all at this time is not clear..
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4
1
March 7, 2021
It's so disgusting that it's a pity to even put one star.
I've been using a taxi for almost 20 years, I've never met anyone like that!
Whether it was a taxi, "Behemoth"! It was possible to be sure that they would be taken away from anywhere and at any time, but how they united with different ones.... EVERYTHING is gone!
I started using taxi services, Maxim." It sucks! Sometimes they won't come and won't even call back, then they promise to arrive in 40 minutes or more, and then they don't even call back and don't come, then they promise to arrive in 10 minutes, and arrive decently later.
But the last time I killed him at all!
I had to go to another city, but I felt bad, I had to call a taxi. I must give it back, I arrived at the promised time, quickly. But! I gave 50 rubles for payment, because it really happened that there were only three bills of 50 rubles and 30 kopecks in my pocket (what is 50 rubles now? One trip to the store is not enough, and according to the law, the seller of goods / services must give change or take measures so that he has change and gives it to the buyer / consumer), and insults and threats poured in instead of surrender! At the same time, my 50 rubles continued to remain with him. And this is despite the fact that I always have a payment amount of 5 rubles. I give a tip of 2 rubles. I had to run around the entire station to change (the other 50 rubles). The same 50 rubles. they stayed with the driver. In principle, I demanded change down to a penny, in response to which the driver continued to yell obscenely and deliberately abruptly opened the door and hit the disabled person present with me.
50 rubles, which I paid with and he had them, and the change from the other 50 rubles, which I eventually paid with, I will keep with his fingerprints.
Talking about the incident with dispatchers is useless. They ordered me to give him all 50 rubles! If the price of the trip is less than 5 rubles!
,,EXCELLENT" SERVICE! THERE'S NOTHING TO SAY!
Before that, I used taxi services twice,"Yandex". There were no problems. And there was a change, and the route was changed if necessary, and they waited while I was running around on business. It was necessary to extend the route, too, without any problems. I even ran out to get my wallet, the driver waited and behaved politely.
And in Maxim, "now I will never order a taxi. I swore off after they didn't come and let me down, but I decided to call today. No way now, for sure! And I advise everyone! Although Yandex advised me that way, and I didn't want to change horses at the ferry. But such horses as Maxim's are definitely unnecessary now!
P.S. To whom it is necessary, I can give the number of the car so that they do not get into it, because there is a soooo inadequate!!! that it is better on foot than with such a one!!!
For the umpteenth time I am convinced that in the morning,"Maxi" is definitely not worth calling! Don't bring it, Lord!
Ugh! Ugh! Ugh!
AND WHY IS THE DRIVER WITHOUT A MASK???!!!?!?
THE country OFFICIALLY HAS A MASK MODE !
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4
September 14, 2022
The cars are all in a deplorable state, if you order through the app, you can't wait for the car. The drivers are usually kind.
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2
June 24, 2022
Horror, I ordered a taxi for an hour to the station, as a result, I was told that it would be in another 15_20 minutes, I was late for the train.do not use this service or very carefully
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