Mak.by

Rating 4.3
1200 ratings
Rate this place

402 reviews

Л
Level 4 Local Expert
August 29, 2024
an excellent institution, they do everything quickly and tasty, good price, a diverse selection of food and drinks, you can sit down to eat inside, you can take it to take away. the only thing that is not like in all macs is that there are no electronic cash registers for self-ordering, but this is generally not a problem
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1
И
Level 2 Local Expert
November 9, 2024
With the arrival of Victory Restaurants, the quality of service has dropped to almost zero. The only thing left is the courtesy of the staff, but here's the attentiveness... In absolutely all Macs, both ordinary employees and so-called "administrators" work on the dump. Here you will not be easily deformed by the order (it is difficult to go through the list and collect it), here they will quietly forget about your order (it is difficult for the "ADMINISTRATOR" to make sure that all orders are collected gradually). The food here is also of the lowest quality. It is enough to remove the bun of your burger from above and see one stale and therefore terribly salty cucumber and a strip of ketchup, and they don't even put onions anymore, the potatoes are sluggish without leaving the cash register, as they say. In general, the lower quality of employees is faced with the lower quality of the purchased ingredients multiplied by the greed of Victoria restaurants and it turns out such a PITALOVO as mac buy. They have a business with a margin of 200-500% for various positions. It's better to go to Burger King, because at least the taste of the burger remains there, and not the meat buns like in mac bye. P.S. You can not crucify in the answer that customers and their opinions are supposedly important to you. We all know that only profit is important to your parent company, and customers are just intermediaries who bring it in. If customers were important, there would be a different quality in accordance with the price, or at least adequate prices for pitalovo. If clients were important, they would select administrators normally, and not Petka has been working for 5 years, let's make him an administrator. Well, the feedback would be normal, and not typical unsubscriptions "oh, write us an email, we'll figure it out (we'll put your appeal on the back burner and write a typical response "work has been done to eliminate the causes", and in the reviews people will think that we don't give a damn).
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1
Level 9 Local Expert
January 5
After the update, it became even better, more comfortable and convenient. There are still disadvantages: 1. I want French fries to be served hot and asked about ice at Coca-Cola. 2. Recently, French fries - half a serving is small, and Cola is gas-free, diluted with water (ice)
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Ю
Level 3 Local Expert
December 13, 2024
Yesterday 12.12 we visited the institution. Ordered via Mac Drive. There was an order by coupons and a couple of items separately. 2 times I had to approach the girl in the window to return the money because all the positions that were on coupons were punched as separate positions and of course the amount came out 10 rubles more expensive. Moreover, we have clarified several times that we have a coupon, here you keep your mobile. After two approaches, the mood is not very good, okay, we are all human. We're going home. The kids are asking for a cheeseburger. Look in the bag, but there are none there. Neither one nor the other. We make a circle, come back. Naturally, the potatoes are already cold, and the burgers are too. We parked the car and went to a fast food cafe, because there was no desire to deal with the McDrive operator. The receptionist replaced the entire order, was polite, and apologized. There are no problems here, but the mood was already spoiled after 3 times, so they left a complaint. At most 6 tables were occupied in the cafe. There were only 2 orders on the scoreboard, there was not a single minion from the delivery. The workers walked on the light. Are you relaxed? By the way, while we were standing, 2 people have already filed a complaint about their order. We were given a new one, we are about to leave and another girl comes up with a check. There's something wrong with the order again. The staff had a retrograde mercury yesterday, or it turned out to be such a shift, I don't know... You have to deal with it now. The time was about 21.00. I wanted to put one star, but only for the administrator and his politeness and courtesy added one more.
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Level 17 Local Expert
November 27, 2024
We tried Belarusian McDonald's. It's delicious when you want to eat. Compared with burgers of the Russian Federation, there is a difference, but it is also delicious with its own nuances. We liked it and ate enough.
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Level 18 Local Expert
January 9
Very nice place, clean, bright, cozy, polite staff!!!! We came to Minsk from Moscow!!!! Thank you Minsk, for the hospitality!!!!
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A
Level 6 Local Expert
September 10, 2024
Unfortunately, McDonalds standards have also been lost with the loss of the franchise. Only a couple of guests of the institution observe chaos in the checkout area, chaos in the kitchen. The standard order from the breakfast menu is going to take a very long time, employees explain this with a large volume of delivery orders, cashiers intercept ready meals from each other, periodic questions from the kitchen: "ah... Do you still need to cook?”. As a result, I didn't wait for my order, I didn't want to let the staff take my time anymore.
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Т
Level 9 Local Expert
July 28, 2024
A fast food restaurant where you can have a snack. The restaurant is located in the city center with a drive. There is a patio where you can eat outside. The restaurant is not big, but there is enough space. There is a children's lunch with a toy for kids. There are desserts, soft drinks. There are a lot of people during rush hours, the service is fast.
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Е
Level 5 Local Expert
December 19, 2024
After McDonald's became a mac.I stopped attending it on a regular basis due to a severe drop in quality and a drop in organizational skills. I only went to the new items. After yesterday's visit, there is more in the mac.Don't move a foot. I ordered a New Year's complex. The nuggets are barely warm, there were a few ordinary fries in the cold village of some kind, the burger is crookedly molded. As usual, there is no one at the checkout and you are waiting for the weather by the sea. They have almost sunk to the bottom.
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А
Level 2 Local Expert
January 1
1.01.25 were you at this institution We bought their seasonal sea buckthorn drink, tasted it, it tasted like dish detergent, it was impossible to drink. They approached the employee, asked her to change it with a surcharge to another drink or do something with it, to which the employee replied that this was his normal taste and they would not change anything. Terrible service
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Level 14 Local Expert
October 6, 2024
The most exciting and cozy poppy in the whole city! The most favorite place to choke on burgers with potatoes. I've been coming here since I was a kid.
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Level 6 Local Expert
September 22, 2024
Mac is mac, everything is standard here, at the proper level. The place is neat, clean, the service is good, and the food is the same as in all establishments of this type.
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2
Level 22 Local Expert
September 29, 2024
In this institution, as in any other, there is a real pandemonium of visitors, which creates certain difficulties, as if at a busy intersection during rush hour. The menu, as elsewhere, is striking in its diversity, like an artist's palette filled with bright colors.
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М
Level 8 Local Expert
November 17, 2024
The food is delicious and fast, as for the pleasant service, sometimes they forget to put sugar, ice, a stick or a straw, but when they apply, they immediately give out what is missing, and apologize. The only thing is that periodically when you come in the morning you can see people without a place of residence, this is the only minus in this institution
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Д
Level 13 Local Expert
September 4, 2024
It's all good. Almost nothing has changed. The service is fast. The staff is polite and courteous. I'm happy with everything.
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Level 9 Local Expert
September 21, 2024
It's just hell There is no terminal, there are 2-3 people in the kitchen during rush hour. I am sure that the question is not for the staff, but for the "1550 + bonus"!!! Managers are just standing around and not working. I will add about the order: Potatoes are worse than in the KFS, buns for buns have probably been lying in the air for a day. The worst point. 21.09.2024, ~23:00
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Level 6 Local Expert
November 17, 2024
It's nice to see Mac transformed like this. Polite staff, a toilet by code is a great idea, just like in Europe.
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1
Level 7 Local Expert
November 11, 2024
We visited after the opening, there were not many visitors, we received the order quickly, there is a lot of space and seating inside, four terminals for ordering.
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Level 2 Local Expert
December 15, 2024
On 12/14/2024, I managed to stop by and place an order at Mac drive, we stood for 40 minutes, the cars in the back couldn't stand it anymore and drove around. Not only did we spend a lot of time, but we also received the order cold. I understand everything, there are different situations, but at least we would have warned you about possible delays at the order stage.
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V
Level 8 Local Expert
December 2, 2024
The reconstruction has definitely benefited the restaurant. Now this place fully meets the expectations of a visitor vacationing in the center of our capital. Keep it up Мак.by
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Д
Level 3 Local Expert
January 4
I visited for the first time after the renovation, I never thought that everything could change dramatically for the worse. An order for three people was placed on a tray, potatoes were scattered all over the tray, burgers and promotional socks were placed on top). It looked terrible, the tables were not cleaned. I won't come back.
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Level 9 Local Expert
November 8, 2024
I've been going to the mac at this address since childhood, and on November 7, for the first time, I just went to the mac after all the name changes. I don't remember how it was before, but yesterday we were very well fed, thank you very much))☺️💛
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1
В
Level 22 Local Expert
January 11
Good Mac. It looks nice after reconstruction . It's great that he's working pretty late.
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Level 12 Local Expert
August 22, 2024
Potatoes are just poison. It's dirty, the toilet is terrible, everything is broken. There is a combination lock in the toilet and there is a special toilet attendant who enters the code. Maybe the law was repealed that you can go to the toilet in any place except the bank, pharmacy and something else?
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И
Level 5 Local Expert
June 1, 2024
Ordered 2 menus The order was accepted at 7.04 We waited for 30 minutes At the same time, the guys from the kitchen were giggling The girl at the checkout asks how long the order is in The guy from the kitchen answers her hahahahah 50 minutes (he was just joking ) There are 5 people in the kitchen One walks around doesn't know what to do He moves the trash back and forth for the entire 30 minutes of waiting Others neigh like horses A couple of guests And orders are given half an hour I understand there may be different freelance situations But at least you'll give me a warning. They say guys will have to wait And then for breakfast at McDonald's 30 minutes is that much, as a result, the fresh roll stank of vinegar I thought it seemed But no, my friend confirmed it. Terrible food Terrible service Questions (answered 2 times ) How long to wait The response was 2-3 minutes As a result, the girl from the cash register went to the kitchen And everyone arranged a consultation on how to give these unfortunate 2 mac menus And lo and behold 30 minutes of waiting The coffee and potatoes are cold And we got our fresh roll
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4
1
Level 16 Local Expert
June 18, 2024
An ordinary Belarusian McDuck. I bought a vanilla milkshake, I wanted a large glass, but in Belarus there is no such capacity, the maximum glass size is 400ml (average). You can pay with the mir card, I have Tinkoff, I tried to pay with the mir Ozone bank card, but it does not work in this country. Also, you will not be able to use free Wi-Fi if you have a Russian telecom operator.
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1
Level 2 Local Expert
January 1
It was very tasty, and in all the makbaev restaurants in Minsk, as a tourist from Latvia, I was very surprised. In Europe, Poppies suck in comparison.
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Ю
Level 5 Local Expert
December 28, 2024
I only go to this mac because of the man who works in the gym (usually in a white shirt, an adult). He's the only reason I want to come back. The food is ordinary
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М
Level 5 Local Expert
January 3
Bring back the old McDonald's! The food didn't taste good. Prices have become so high that a cherry pie costs 3.60.French fries have become dry and not tasty.
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U
Level 8 Local Expert
August 31, 2024
Delicious food, fast service, kind and polite staff, I love mac.Buy
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Level 15 Local Expert
June 2, 2024
It's a good place, it's a pity, there is no terminal for ordering not at the checkout, but the guys quickly accept and collect orders, the city center, it's convenient to go in for a snack, meet and even wait out the rain
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1
Level 6 Local Expert
September 11, 2023
Pleasant, very polite staff, the same delicious food (cherry pie and milkshake are in my heart forever). The service is unexpectedly fast. But it's crowded, yes. Although this is not surprising, based on the location.
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1
Level 10 Local Expert
January 4, 2024
I go with my family to this poppy every New year (on the 2nd-3rd) when we go from the Christmas tree, because it's not my neighborhood. This year I decided that I would not come here anymore. The fact that there are no self-ordering panels is fine, even 20 years ago I did not complain about it here), I consider it for lamp and authentic service). I decided to wash my hands - so the homeless man decided to arrange a washroom in the toilet... I laid out the coins, it's worth not going in my underpants (after me, 2 more wanted to go in, but also changed their minds). The doors to the tube are open, the code from the receipt is not needed. The heat is not very big these days in the evening, but the cashiers are messing up. Both last times, half of the order is given away, the second is asked to wait. Someone has already eaten everything in 10-15 minutes, and you are still being fried. This is for a fast food restaurant... Adults were served coffee and juice, and the New Year's coke was forgotten for the child, although the cashier clarified the size of the cola, they had to strain the queue and pay for the cola separately. The cashier forgot to put a straw for the juice - another trip to the checkout... In general, I don't want to come here anymore until the modernization is carried out.
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1
Level 13 Local Expert
November 13, 2023
Poppy on the city rampart, it's a classic of the genre, it's always delicious and pleasant, you wait at the checkout for food and everything is fine)) there are only warm memories about him, only older people will understand that we carried there 10 years ago in bottles with under bonaqua)))
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Level 5 Local Expert
December 6, 2024
The Belarusian poppy is delicious. Qualitative. From rustic potatoes to beef and pork burgers. In Russia, it's all disgusting.
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2
В
Level 14 Local Expert
January 3, 2024
From all the mac bai is the best everything is fresh, everything is delicious, everything is collected and served quickly after the order, in the southwest I stopped there earlier or the cook was bad, but it was not possible to eat there, then the loaf crumbles, then the meat smells, you can walk safely on it.
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1
Level 5 Local Expert
December 19, 2024
It was disgusting at the station, they gave everything cold, asked me to pack it, took 1.20, there was no time to swear, they were late for the train. But giving away cold burgers and fries is easy.....
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1
Level 6 Local Expert
January 25
With full boarding and a large number of guests waiting for free seats, the most important thing for the restaurant manager on shift is to organize a workplace with a laptop by occupying a table with 4 seats)
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Д
Level 2 Local Expert
December 14, 2024
Fast and tasty, I always come here and advise everyone! The new ice cream is just a blast!!!
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1
Level 4 Local Expert
April 27, 2024
I came to mac.by I made an order and stood for 10 minutes waiting for my order (the scoreboard and order numbers in the restaurant were missing). After 10 minutes of waiting, I went to my seat, took off my jacket and went back to the checkout to wait for the order. Another 10 minutes passed, I went to the checkout and asked when my order would be ready, to which they replied that I had already picked it up. The manager came up and started talking rudely to me, saying that I had already taken the order and came to fraudulently pick it up again. She threatened to look at the cameras. As a result, I was given the order, as it came to the complaint book, the manager immediately became kinder, began to apologize and push the blame onto young inexperienced employees, although she accused me of stealing. I was very dissatisfied with the service, and the evening was ruined. Why is it only in your restaurant that the "customer is always wrong"??
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Ю
Level 7 Local Expert
November 22, 2024
An excellent fast food restaurant, in the morning for breakfast on the way to work is a very convenient option. Unexpectedly impressed by the flat, it turned out to be quite pleasant.
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А
Level 4 Local Expert
December 23, 2024
The food is delicious, the prices are expensive, but again, at least it's delicious, there aren't many people, but they usually only gather in the evening after work
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Level 6 Local Expert
June 11, 2024
It's strange somehow, but there weren't many people on Friday at all, I went to order three times, and I didn't have a long wait. It is now comfortable to sit outside with a Poppy, but there are a lot of pigeons ready to get into their mouths. I like to order coffee and a cheeseburger, ice cream sprinkled with chocolate, well, it's not tasty at all. At prices it is not expensive, up to 15 rubles you can eat a hearty meal.
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А
Level 2 Local Expert
January 1
It's just a terrible sea buckthorn drink that tastes like detergent. Ask to exchange for any other drink, except this one, with an additional payment, you were refused
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Level 10 Local Expert
June 2, 2024
They serve for a very long time, employees are fussing, someone is being trained in parallel, while more than 10 people are standing in one cash register. There are no racks for self-ordering, no plates with numbers, no electronic scoreboard with the order number, instead, employees shout at the whole establishment "Who ordered the cheeseburger". The toilet did not open according to the code, the employee conjured over it for several minutes and lo and behold! - I was able to wash my hands.
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Level 10 Local Expert
October 9, 2023
all payment methods work, the menu is updated, cleanly tasty and reliable, as always - I spent a great few hours there for coffee and grandiose plans :)))
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1
Level 5 Local Expert
August 2, 2023
The standard poppy, although as standard, differs from the original name, and from the delicious and the point too. When I tried to find my favorite Royal Deluxe, now Grand de luxe, there, the local employees did not recognize either. I tried to explain what it consists of, they gave me something similar, but still not the same) and everything is standard, as in any other restaurant in the chain.
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2
Level 2 Local Expert
December 20, 2024
The best cappuccino in town!!!Price-quality ratio,fire!!
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1
Level 6 Local Expert
November 30, 2024
After the renovation, there were fewer seats, they saved on furniture (soft sofas? No! Wooden!), hard chairs and so on.
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Level 8 Local Expert
November 17, 2024
Hooray, renovation! Now there is a very pleasant cafe chain in the center! I love mac bye🙌🏼
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