Lucette
180 reviews
June 27, 2022
Convenient location, close to shops, 3 minutes to the sea. The room is clean, the staff is helpful and polite. The breakfasts are delicious and hearty. Always fresh vegetables, cheese, porridge, jams. I liked it here! If you need a quiet and relaxing holiday, then here you are! I recommend it!! 👍
See original
2
1
September 22, 2024
Cozy, clean, delicious! The conditions are great! The guys at the barbecue are wizards of their craft!
See original · Русский
1
July 27, 2021
It's a good place, we stayed here for 3 days. It should be noted that this is a hotel, not a guest house, there is a reception, the service is at a good level. Breakfasts were included, of medium quality and with a small assortment, but they were still there.
In the evenings, there are barbecues, a la carte, inexpensive and decent enough.
Of the minuses, the rooms are in average condition, not chic, of course. I was disappointed that after the beach, you can only dry things in the room, there is a regular dryer installed, while water drips from wet things, but there is no additional cloth for such inconveniences
See original
3
August 21, 2021
The beautiful building, the hotel is new and clean, the beautiful interior is one plus. The room is also clean, tidy, well furnished, but
low noise insulation.
There is nothing to eat for breakfast except boiled eggs and cottage cheese. The entire hotel has a common split system and it either blows strongly or does not blow at all.
There is no sea view, only a ruined building.
There is a trash can across the street at the exit of the hotel - the smell is very unpleasant.
Parking on the territory of the hotel is very small - there is every chance of being left without a place if you did not take it in advance.
The sea is 5 minutes away, but the beach is semi-wild, there is practically no infrastructure. Friendly and pleasant staff. The price is very high, for this level of hotel.
See original
2
August 30, 2024
Very pleasant attitude, the hotel is clean, the rooms are beautiful. Thank you very much🤍
See original · Русский
September 16, 2023
Great hotel! Let's go back there again. Cleaning every day, everything is clean and tidy, very stylish! 3 minutes to the sea, good breakfast.
See original · Русский
3
1
April 19, 2022
An unexpectedly wonderful hotel. Friendly staff. Once or twice a week, they arrange a barbecue party on the territory of the hotel. They cook deliciously, the products are on the buffet, as if from the village from my grandmother, fresh and delicious. There is no entertainment for children. They're bored there. The sea is nearby. In general, this is a gem in this location!
See original
3
1
August 15, 2023
Not a bad hotel. Nice rooms. Excellent reception staff. Not far from the sea. The hotel has a restaurant and two dining rooms nearby.
Minus: very poor breakfasts. By 9:00 there is practically nothing.
Minus the cleaning in the rooms. Often they didn't even wipe the floor.
See original · Русский
February 8, 2022
Excellent receptionists at the reception, very polite, always prompt and help. Comfortable beds. Excellent maids.
But terrible monotonous breakfasts. In 10 days, I just got tired of eating eggs. Lunch and dinner are also better elsewhere. The cook does not cook tasty, solid mayonnaise in all dishes. Very long service. To eat the soup, you need to wait 40 minutes until it is brought, slightly warm.
See original
2
October 2, 2023
Good service, excellent staff.
Clean and cozy rooms.
Proximity to the beach.
Car parking.
Only positive impressions!
See original · Русский
3
1
November 19, 2021
A wonderful hotel. The staff is very kind and friendly. Very close location to the sea! Khinkali is delicious! Once a week they arrange a barbecue patio on the territory of the hotel!
See original
August 25, 2023
Nice hotel. But there are only 2 types of rooms. Standard and family. The standard is not very large. The food is delicious. You can bring it with you from the shops.
See original · Русский
1
June 30, 2022
A cool hotel, we rested with a child, breakfast is included, a child of 1 year old ate from a common table without problems. For breakfast, cottage cheese, porridge, vegetables. The rooms are clean, there is air conditioning, Parking for cars on site, I liked everything, we will stay in Pitsunda at the same hotel)
See original
1
2
April 26, 2022
Clean area, friendly staff. There is parking for cars. I like the outdoor cafe on site, have a nice time in the evening. There is a tour desk nearby. I recommend.
See original
3
October 15, 2021
Not a bad hotel. It's close to the sea. Cows are walking nearby, respectively, and the smell. The prices on the hotel menu are almost like those in Moscow. One of the advantages is the polite staff, relatively fresh renovation. Of the minuses - rotavirus, spoiled vacation. They don't wash vegetables well or maybe they don't wash them at all. The electricity is turned off at night.
See original
3
July 12, 2021
We are resting here now. Visually, it's a beautiful picture. Clear. That's a plus. One of the disadvantages is audibility. The breakfasts are always the same. I won't be able to see them in 2 weeks. The staff is zero. You ask anything, they don't know anything. They look at you like a sheep at a new gate. They can't tell you about transport or any other issues. It's like they're tourists here.
Be ready to wash with your hands. It is impossible to do laundry at the hotel, we have not found a laundry nearby. They asked- no one knows (!) It pisses me off.
Check the composition of the dishes in the hotel restaurant. Just for example: they turn out to have sour cream in their Caesar salad (I have an intolerance, so they also pissed me off).
The complaint book is purely nominal. No one from the authorities looks at it and does not give any answers.
I'm not going to this hotel anymore.
See original
6
10
August 26, 2021
It looks like a nice hotel. A family room of two rooms, which is convenient. But it seems that they are doing us a favor by accepting. Upon check-in, we waited in the lobby for almost an hour until our room was cleaned, although we arrived exactly at the hour of check-in. They didn't even apologize to us for such a delay, as is the order of things. The bathroom was in a disgusting state, not only were the shower doors and hose broken, it was just dirty. Mold and a terrible soap coating on everything. They promised to remove my claim, but they left it that way. Taking a shower was just unpleasant. Breakfasts are included, which is also convenient, but their scarcity and monotony on the third day made my cheekbones ache. Once a week, instead of boiled eggs, an omelet appeared, which ended after 20 minutes, although breakfast lasts 1.5 hours. When asked to take out another omelet, they spread their hands. Although immediately after the end of the breakfast time, the omelet appeared again, i.e. for a fee. An air conditioner without a remote control, shared in two rooms, if one is comfortable, then the second is hot, if you make it cool in the second room, then the first turned out to be a refrigerator. I give three stars only for the lavender on the territory and for the idea of having a barbecue in nature.
See original
2
1
August 28, 2022
We were the first in Abkhazia. The hotel is decent! The food is delicious, the rooms are clean and cleaned often, towels are changed, the staff is friendly. Near the sea. There were 14 days. Next year, if we go to Abkhazia, then only to this hotel
See original
3
1
January 12, 2022
Great hotel! Inside there is a beautiful hall with a transparent roof, a comfortable temperature is maintained! Buffet breakfast, everything is fresh, natural.
The purest sea is nearby!
See original
2
1
January 20, 2022
A very cozy and good-quality hotel, with a convenient location to the sea-a little to the side
Breakfasts are normal, but you can add a little variety. There is not enough fruit, although it is a southern country..
See original
2
June 22, 2021
June 2021. The impression is very good - pleasant atmosphere, friendly staff, the beach is nearby (even if it is pebbly or sandy). There are also shops, canteens, cafes nearby.
but. We had a corner room on the 2nd floor. And you could forget about Wi-Fi beyond the hall. It was possible to surf the Internet only in the immediate vicinity of the stairs. Well, the breakfast was not particularly spoiled by variety.
See original
5
2
January 8, 2022
Everything is great. Starting from the reception, the cleanliness is perfect in the rooms, excellent breakfast, barbecue in the evenings, lunch can also be ordered.
Attentive staff, trying to solve all the issues. I'll come here again
See original
4
October 16, 2021
A pleasant guest, but there is a novelty, breakfasts for an amateur, there is no variety, porridge, sausages, sausage, tea, coffee, bread, boiled eggs (not always) there are no fruits. The staff is very polite and friendly. I advise you in general
See original
3
1
July 21, 2024
Beautiful sea! The best! And the best hotel!
See original · Русский
1
September 11, 2024
compared to other hotels, there is a very good decent place around
See original · Русский
July 2, 2022
Everything is cool, minus only for the rooster screaming in the morning (the hotel as a whole has nothing to do with it) and audibility (sound insulation) in the hotel. Otherwise, everything is very good, the hotel is of European level, cleanliness and order 👌🏻 Breakfast is good, but it might be worth adding variety to the preparation of eggs. Top staff, customer orientation at the level of 👍🏻
See original
1
August 24, 2021
Everything looks clean and decent, but many people revile rotovirus, they say... They could not pay for their accommodation with a card, they had to go to the center to Sberbank 2 times and stand in a long queue... There is no sea view, the beach is cluttered, there is no service. There is garbage everywhere, garbage dumps, abandoned buildings. There is no sidewalk on Rybnoslobodskaya, there is nowhere to walk, there is also no embankment... Prices are sky-high, and conditions for tourists are not created..
See original
2
1
August 11, 2022
The most beloved hotel, given away by the whole family three times. This year we are going to meet in September. It is always clean, the rooms are cleaned every other day. Breakfast is included in the price. The buffet. The sea is across the road. Pitsunda is a clean sea, clean air, relict pines and a subtropical climate.
See original
2
September 29, 2023
They save on everything, breakfast (included) goes to those who came by 8-00. Drinking water once a day from 13 to 14. There are no coolers from the word at all. And the hotel is a beach hotel. I described in detail at the Booking Office where I made the reservation.
See original · Русский
1
August 31, 2021
Mini Turkey in Abkhazia. The hotel is very nice, clean, beautiful. The girls at the reception are always friendly. Breakfast is included in the accommodation, you will not stay hungry. We really liked it.
See original
3
1
June 29, 2022
Cozy, clean rooms, cozy courtyard, 3-4min slow walk to the sea. Friendly staff. The breakfast is delicious, but monotonous. Of the cons: there are no balconies, things are dried on a dryer in the room. There is not enough kettle in the room.
See original
3
1
September 8, 2021
A gorgeous hotel! we lived there for 10 days. The awesome cafe is located inside this hotel. The rooms are clean, cleaning was done every day, friendly staff. There were no problems with towels.
See original
September 6, 2021
Nice hotel. Great location. The sea is 3 minutes away . Nearby there is a cafe , a dining room , a park with relict trees along the sea . Breakfast at the hotel is so-so.
See original
3
1
September 23, 2022
The photos and reviews give the impression of a good hotel... And I thought so, but I only lived for 2 days and quickly left there.
I faced horrors in this hotel, namely:
1) from 3 a.m. to 11 a.m., a rooster crowed 15 meters from my window, since the hotel is located in the private sector (they are silent about this) and the neighboring plot with a large number of livestock. 2 nights we couldn't sleep ...
2) if you open the window, green buttons come to visit you, meet)
3) the smell of sewage from the air conditioner...
4) there are a lot of stray cats and dogs on the territory of the hotel.
5) the hotel does not solve the problems of the guests, they do not care ...
6) after leaving the hotel, they returned only 50% of the money for the remaining days... This is clearly a violation of the law.
7) there is an abandoned building opposite the hotel, cows are grazing and everything is in their poop
. Draw your own conclusions...
See original
4
3
April 12, 2024
A cozy hotel, snow-white sheets and towels. Breakfasts are monotonous, for which they lower the star.
See original · Русский
3
September 25, 2021
A good hotel, the breakfasts are excellent, but the audibility in the rooms is terrible. I recommend ordering Adjarian khachapuri and homemade white wine)) the sea is clean and warm right across the street. As it is, there is no entertainment.
See original
1
November 2, 2021
Courteous staff, delicious breakfast, room cleaning, very decent, comfortable bed. A standard Turkish hotel. Terrible sound insulation, the view from the window leaves much to be desired…
See original
October 20, 2021
The dining room is located in the middle of the hotel. You should be ready from morning to evening for the smell of food in all rooms and when chairs are moved and talking, the echo throughout the hotel. Forget about sleeping in the morning. There is no place to hang toilet paper in the toilet - you have to store it on the tank and in your hands, and there is not a single shelf and hook for soap accessories in the shower stall. We almost did not understand this hotel, it was expensive for the price, but we did not have enough for small things. The door to the toilet and the room closes with an effort, probably audible to the whole hotel. We had a two-room suite - the attic floor. There is no slit ventilation on the windows. For this price, I do not recommend it
See original
6
July 20, 2022
Delicious breakfasts, the sea is 2 minutes away, the rooms are clean, but there is little audibility in the rooms. I highly recommend not taking excursions from Fiala (it stands at the entrance to the hotel), we bought an excursion that did not match its description
See original
August 5, 2020
The owners are Turkish citizens. It works only during the season. Clear. Friendly staff, who are almost invisible. The second line. The sea is 5 minutes away at a slow pace. Of the cons: the incredible audibility of what is happening in the neighboring rooms.
See original
3
August 8, 2023
Excellent hotel, clean, beautiful, good breakfasts.Not far from the sea!
See original · Русский
1
November 1, 2021
A wonderful place! Close to the beach, polite and helpful staff! Cleanliness! Wonderful barbecue evenings!!! There is free parking!
See original
1
September 9, 2023
The hotel is of a good level, the girls at the reception, the kitchen are friendly, responsive.
See original · Русский
October 4, 2022
We had a family vacation (we are 3 people) at this hotel, booked for 4 nights. In a quadruple room at the reception, upon arrival, we were charged an additional fee for a child +2000rubles per day (total 8000 rubles).
There is no elevator, you get tired of running to the third floor, you get tired. The breakfast is disgusting, meager and cold.
There is no sound insulation from the word at all.
There are many shortcomings and inconveniences in the room.
But there is abundance in the penalty systems.
Disgusting kebabs and lula.
There is a refrigerator in the room, but you cannot bring food.
A terrible smell from the air conditioner.
There is a private sector around the hotel, and opposite there is a huge abandoned building.
See original
6
2
October 31, 2021
We lived in this hotel for a day in July 2021, came to Pitsunda for 2 days, because we rested elsewhere in Abkhazia, the room was booked a couple of months in advance at the Booking Office. I liked the whole stay. As far as I understand, the hotel is owned by Turkish citizens, so it is very different from the Abkhazian ones. Among the advantages: internal air conditioning in the room, a pretty good room environment, and in the atrium of the hotel and restaurant - generally super, fine linen and a bed, the location is the territory of the Fish Factory beach *Pitsunda, Lidzava village). If you like a quiet, sparsely populated holiday - you are here, in July of this year there were very few people, the sea is always warm and clean here.
Of the minuses, the hotel territory is small, in the evening you can sit and have dinner on the lawn near it, but the view in front of the hotel is depressing, you will not see gloss and comfort on the territory of this beach (this, of course, is not a question for the hotel, but), in the hotel itself there is quite cheap plumbing in the room, as well as - breakfast is included, but the breakfast service is terrible, something was running out all the time, the choice is very small - in fact, from 3 dishes. It is clear that this is not easy for Abkhazia, but the service could have been much better, the staff worked "hard" at breakfast, not to mention observing hygienic standards when in contact with food - without aprons, without gloves, in ordinary street clothes. Overall, the impression remains good, but it does not hurt to improve the service!
See original
August 15, 2022
We will definitely not return to this hotel.
Electricity is regularly turned off, the refrigerator was noisy, so it was impossible to sleep, when asked to replace it, they suggested simply turning it off at night. The breakfasts are monotonous and extremely meager, porridge on water, sausage, bread, tea, coffee, sometimes sausages, at the price of a family room of 9400 per day - just a mockery.
The restaurant at the hotel, if you can call it that, is extremely expensive and not tasty.
Only room cleaning is normal.
See original
September 10, 2023
A very good place to relax, friendly staff, cleanliness, comfort
See original · Русский
3
1
December 30, 2020
The cleanest Hotel in Abkhazia that I have ever visited. If you book in advance, the price is super. The owners are Turks and the service is appropriate (not Abkhazian) I recommend!
See original
3
August 20, 2021
Nice guest house. The price/quality ratio. Friendly staff.
Among the disadvantages: Power outages, monotonous breakfasts, noise insulation
See original
3
July 18, 2022
the hotel is clean, the breakfasts are delicious, but two things spoil the impression:
1) the administrator (curly-haired, with dark hair, young) - always with a dissatisfied face, boorish communication
2) a woman near the hotel who sells a tour, deceiving people. We took excursions where they promised us wine, cheese and meat, but in fact there was a sausage, cold lipton tea and cucumbers with tomatoes 👍
See original
3
2