A good store with pleasant service, a good consultation, very helpful with the choice of options, a bouquet of peonies and roses came out very beautiful and neat. I hope the flowers will please the recipient, and thank you to the store for the opportunity to give a person your favorite flowers out of season)
I ordered Christmas trees for the new year. I am very pleased with the work with this flower shop. There is such aesthetics and comfort inside, the work is done with a soul...It's beautiful, just like in the picture I ordered from. I also liked the aesthetic packaging and sparklers..such a stylish and sweet compliment.
I strongly recommend not buying flowers here if you don't want to embarrass yourself. I ordered a bouquet of 11 peonies for 453 BYN for a friend's birthday. The bouquet looked very beautiful on the first day, but literally lasted 4 days, on the 5th day the peonies began to wither and smell rotten. Moreover, they did not even open, not a single flower. On the 6th day, the bouquet could already be thrown away, all the peonies withered and bowed their heads. All care recommendations were followed (they changed the water every day, washed the vase, trimmed the stems). I wrote to the telegram of the store where I ordered the bouquet at 12:30 p.m. on the 6th day after buying the bouquet. My message was viewed and not even answered. When I came to the store in the evening, the sales girl brazenly lied that there was a heavy load. Although, when I arrived, she was chatting with a friend. The conversation took place in the style of "and what you want is as it should be, peonies cost 3-5 days, there may have been incorrect care." No compensation was offered (a discount on the next order is simply an unacceptable option in this situation).
I then read reviews about this store, and found the same situation with peonies as mine, that is, the store knows that their peonies cost a couple of days, but they will convince the client that "he is a fool himself", just not to compensate for their mistakes in any way. And what a striking change - when I bought an expensive bouquet, they were very friendly, polite, smiling with me, and when I came to the store with claims about the quality of the goods sold, the saleswoman had already taken a completely different position and talked down to me and royally. The service is not only about selling, but also about the ability to work out mistakes, resolve negative situations.
A young man has been buying bouquets from you for six months now and everything is always incredibly beautiful and stylish! Thank you so much for such beauty.
I was presented with a bouquet from this store. 2 branches of bush roses crumbled in the morning (and less than a day had passed), 2 more branches a day later. The carnations wilted on the 4th day. I threw out the eucalyptus right away. It's a sad sight.
I've been ordering at this salon for the first time, and this time I ordered a wreath, the florist took into account all the wishes and got a miracle! Thanks
My husband gave me peonies worth 600 rubles from this salon. On the first day they opened, everything is OK, but on the second day a strong wilting and drying of the petals began. On the third day, the bouquet looks like this (1 photo). Everything would be fine, but I suggest comparing the bouquet in the second photo, which was given to me on the same day. One water, the same care (I cut it daily), but for some reason these expensive flowers from kvetku died on the third day! It's just terrible!
thanks a lot to the store for the bouquet of gladioli, I ordered flowers several times in different places, and 80% of them ended up half-dead, there was even one time that a beautiful bouquet was delivered, but when the package was opened, there was mold inside. Everything turned out well in this store and I was not ashamed in front of my parents.
As they say, expectation / reality. They are so cunning, after placing an order and paying, they immediately called the person for whom the bouquet was intended. Only then I was sent a photo of the bouquet, which is not the same as on the site at all. But since the person was already waiting for the bouquet, it would have turned out very ugly that they called, but the promised gift was never brought. To my complaints, they said that pine was not available, so they replaced it with cypress, they say on the website it says that they have the right to change the composition if something is missing. However, nothing is written about the pine in the composition, which seems to be "supposed to be". Question to the store, is this really your composition, or did you steal a photo from someone's website? And the cost of this good is 175 rubles
It's not the first time the guys have helped out!
I ordered a bouquet from another country for my birthday. Promptly, the photo was sent to the messenger, payment is made remotely. I recommend.
The guys always help out . Beautiful flowers, wonderful communication via Telegram (I do not live in Belarus). They help to choose and pick up, everything is clear with delivery, too. Thanks !
I ordered flowers for a special occasion, and the store exceeded my expectations. The flowers were not only beautiful, but also kept fresh for a long time. The service was excellent - the staff was friendly and attentive. I will definitely order flowers here again! Thanks!!!
I wrote the day before that I would like to order a bouquet for delivery, flowers were brought from the warehouse and the recipient received the freshest, very beautiful gladioli. The note was beautifully designed! The order was delivered on time, and a photo of the bouquet was sent before the courier was sent. A great flower salon! It is also important that it was easy to pay from Russia! And no transfers and hemorrhoids are needed. Thank you guys!
It's not the first year I've been ordering flowers from Kvetku and I can always be sure that the flowers will be fresh and the delivery will be timely. Beautiful stylish bouquets and impeccable service.
This is not the first time we order in this store and earlier expectations even exceeded the photo, but this time we were upset: 3 tiny sprigs of roses without packaging.somehow unjustifiably for the price that was on them. It's a pity, because the bouquet was very dear to a person.
I really liked the interior, the quality of the colors, the atmosphere.
The girls are professionals in their field. There are indoor flowers and many beautiful bouquets of dried flowers. I advise you to just come and admire it
Nice staff . There is a specialization in peonies and peony-shaped roses
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Marie
Level 4 Local Expert
November 29, 2022
Today, after receiving flower delivery at 21.00 from a courier, a woman brought a taxi, she apparently did not like that I had to dial several times, although she clearly marked the time, went to the entrance without delay. A woman gets out of the car opens the trunk and shoves it sharply into my hands, it's good that she didn't swear with such an extremely smug face, didn't even raise her eyes at me, didn't say hello, didn't say a word, shoved a bouquet at me sharply, they say, hesitated, such extreme disrespect, closed the trunk and went, no goodbye, NOTHING!!! . Well, what is it? A man from Russia ordered flowers, wanted to please) It's terrible, never more so with this delivery service. That's how it was today! I do not recommend it. It's terrible.... ((
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Алексей
Level 13 Local Expert
March 16, 2024
I agreed on the order in the messenger, paid on the website, promised delivery for the evening. Next, ignore it for two days! Then an apology and a refund… A unique experience, honestly.