They promised to make the front door in a month. As a result, the door was brought in 2 months later.the installers lifted the door and it turned out that the door came with the wrong opening!! There is clearly no control at the company! We thought that they would contact us and solve this problem or tell us what's next.But no one has called in a week (no one needs it).I got through to the boss, who said that I needed to make an application...Well, I did it.They promised to do it quickly again in a month...and again 2.5 months of waiting!!!as a result, we waited 4.5 months! So Peter, the measurer, also made incorrect measurements of the door reception. The only thing that saved it was the installers.But this is not the merit of the company.I've never met a worse company. Avoid this office and do not repeat other people's mistakes!

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Мария Мария

Level 2 Local Expert

Horror, if you order doors, it's clearly not in a Door Discounter, it all started with a measurement, we had a complete design project on our hands, as such, the measurement was 2 minutes. - That it's standard to measure everything here. - Let's conclude a contract and make a payment. - I have to go to the next measurement, there is no time. As a result, even the handles in the door were not selected, but the contract was already signed, I had to go back to the store to select the handles, because no one said that the measurer immediately takes payment and enters into a contract not at the point of the store. No one said that the payment was being made to the measurer, the measurer took me to the exchange office in his car, the contract was signed on the hood of the car, as a result, the doors were made in 20 calendar days instead of the estimated 35 working days, there was no time to make any adjustments. Although the specialist on the measurement saw that only plastering works were being carried out, and it was possible to somehow agree on the timing, as a result, one door was incorrectly opened, after the approval of the replacement, a new application for replacement was written, the manufacturer simply ignores calls, it is unrealistic to get through, call tomorrow, the day after tomorrow as a result, no information, wait, prepayment is made, there is no feedback, as a result, we got through, expect approximately the end of November, how can you work like this without giving feedback, without specifying specific deadlines? After waiting, we asked to provide at least 2 doors that were ready, to which the answer is, no, you can't wait for the whole order, the entire repair is frozen, the doors are flush-mounted, I assume that our doors have left for another client, they do not give another appearance, which means it is impossible to deliver doors that have reported that they are ready?

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Николай Дектерёв

Level 5 Local Expert

The first and most important thing is to avoid this place. 1. Cheap doors, as stated in the advertisement, are actually not so cheap, because the price is indicated only on the canvas. On fittings, fittings, etc., these doors become quite standard. Only service and quality remain from the discount. 2. I waited for my 4 doors for 4 months, the last month I called every week and every week they told me that the car was already loaded and was already leaving almost from the manufacturer's warehouse to them. 3. 2 days before delivery, I called, arranged for the installation, which was supposed to be in 2 weeks, a couple of days before the installation, I dialed to clarify whether everything was in force, it turned out that it was not. The installation was postponed for a week as a result. 4. The doors were delivered, but the goods "lie at the bottom of the car that arrived at the warehouse, we have not reached them yet and have not unloaded." As a result, the remains were brought (almost brought) in 4 days. 5. The only adequate person in all this mess is the installer, he did everything well, there are no questions for him. Because of this, it seems that he does not work in this office. But I didn't ask. 6. The doors are "discount" in terms of quality. One dobora with a chip and then just sealed with white putty, of course, such a repair against the background of the dobora, which is kind of painted - normally so noticeable. 3 doors out of 4 are painted together with garbage, you can remove it, but then you need to repaint the doors. 7. On the second day of installation, it turned out that they forgot to bring 3 goodies, the fact that they are in their warehouse did not bother anyone there at all. As a result, the installer himself had to go for them 8. Of course, they will tell you that the doors are painted with super-enamel and you can put them in the bathroom, but they will forget to say that the platbands are pasted with some paper. I won't say here, maybe it's super-strong, time will tell, but it's not painting. 9. Call the Customer service department? Good luck! Once in 10 attempts it turned out, it seems. 10. Everything is beautiful in the comments on Instagram, but you understand that they ban there for reviews)

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Котел Бел

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7 reviews