Kit
93 reviews
March 14
We used the services of the companies twice, first we transported tires for the car from Novosibirsk to Almaty - everything was great and they arrived quickly. But from Almaty to Novosibirsk, 3 cars were detained at customs and there was already a 1-month delay in cargo delivery.
Update: I wrote as they asked in the comments on the mail, and still no response, no greetings.. I'm changing the grade from 2 to 1.
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March 12
Terrible attitude and incompetence
The first time I placed an order for the delivery of CCTV cameras from Almaty to Moscow, they were picked up and delivered without problems (0118399712). This is the end of the one-time good delivery promotion.
I applied again in March (0118555539) - I was sent to ***:
1. They did not respond for a long time
2. Then they said: give me the receipts and invoices for things, otherwise we won't be lucky, but I don't have them (although the law clearly states for FL that it is necessary to provide "if available")
3. They tried to impose a cargo crate
In the end, I gave up on it and issued it through the SDEC. Yes, it's more expensive. But no questions and minimal paperwork. Everyone knows the rules and regulations: arrived, picked up, delivered.
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November 14, 2024
One plus is that it is relatively cheap, and so to deliver at least a small parcel, even the 4th wheel, it will take you at least 40 minutes, at least!
Well, the integrity is apparently being tested for survivability, the box completely wrapped in several layers of tape arrived torn as a result! It's like you have to hate your job to do it like that!
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1
1
June 1, 2024
We liked everything very much. Everything
is professional. The girls are friendly. We made the delivery quickly. Special thanks for working on Saturdays. And the prices are the most attractive.
We got only good impressions.
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1
November 26, 2024
A great team! Responsive!.
They will always help and hold you.
The management is good-natured and Responsive!
!
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1
September 18, 2024
A railing crate was made from a 25 mm board without permission, and delivery from Tomsk to Almaty turned out to be twice as expensive as the initial amount. There was no notification that the parcel had arrived, I tracked it myself when it would arrive. The package took 14 days.
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2
March 10
A good company for the transportation of goods inexpensively and responsibly, one disadvantage is that movers without robes are a little confused by this fact!
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October 24, 2024
A wonderful company - timing, quality, service - everything is super
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November 19, 2024
Thank you for picking up the phone, at least every other time, logistics is cheap, so you have to endure the incompetence of the staff
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April 8, 2024
As always, full game with delivery in the city. Already on the third parcel, the robot calls and informs that the cargo has arrived. He asks if delivery is needed, I say yes and... Two dash four days later, real people call me and ask me to pick up the order on my own. I drive across the city, pick it up, and they tell me "paid storage, pay extra." In general, I am in complete shock!!!
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1
May 23, 2024
I don't see any disadvantages yet) Girls are gold, delivery is no problem..fast, inexpensive..It would also be better to expand the geography, and in general it will be super
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April 21, 2024
Broken spare parts, they take money for non-existent services, they paid for the crate-they received a broken product without it. The TC staff said that the goods arrived without a crate. They made up a claim for the TC, sent it, but did not even receive an answer as to why the crate was missing. What else can I say,
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2
1
June 9, 2024
Well, this company is as always in its repertoire.
But I am satisfied with the price ratio and ...
I cannot say that I am ready to recommend ..
BUT I will not dissuade either
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1
March 8, 2023
I have been using this transport system for five years. I often move and bring with me (a PC) assembled with all the peripherals. I sent it both in Russia and abroad (several times), often the deadlines do not correspond to what the track number shows, but it also happens that the cargo arrives earlier, in this regard, the balance is maintained. The exact amount of the shipment is always known in advance and does not change along the way. I am pleased with the large selection of packaging for any purpose, but in Kazakhstan it is almost impossible to achieve normal communication and ask to pick up the cargo from the address, I always bring it myself. Despite all this, I give credit for the safety and integrity of things. Dishes, a monitor, a video card, glass shelves from the cabinet – everything always came intact and untouched, despite the fact that things are checked and printed at the border. I definitely recommend it
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December 12, 2023
I have been working with this company for more than one year. But this year, I don't know what the reason is, but the service has become terrible. then the documents will be forgotten, then the driver wants to deliver after 18-00, although the working day is before 18-00. And the worst thing is, even from Director Yuri, you will never hear words of apology, only excuses that they are all people. The question is, are we, the customers, not people???
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1
May 21, 2024
Of the estimated 7 days, the cargo arrived on the 13th day. The price is excellent, the cargo is intact. The location is convenient. The staff is helpful. I recommend.
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1
August 30, 2024
We answered all the questions. There is a lot of information on the walls. Purely friendly
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September 21, 2024
Not a reliable company, you can't count on deadlines, they constantly fail
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December 21, 2023
It's a kind of institution. More than once, the entire cargo has not been delivered without losses. Then one or two boxes will be lost from the cargo and then they look for months))) it is always true that they find it, but what is the point of getting a cargo that should reach in 10 days after 1.5 months.
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December 26, 2023
It is very convenient to use the services of this transport company, the prices are normal, the service is good
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June 16, 2023
Cool TC. Yes, there are moments with delay and other cargo, but this is rare. Considering that goods travel through land transport, and at the borders the most**
The office is well-equipped, the staff are polite and competent!
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1
February 18, 2023
I ordered it twice with palletizing the cargo, they took the money - they did not provide the service. The goods arrive in Tula scattered all over the truck. The first time I thought okay, it doesn't happen to anyone, maybe they forgot. But the second time, it is beyond any doubt done specifically to launder some money. As a result, the product is broken, broken in places. "Compensation? No, you haven't heard."
Conclusion: the employees of "KIT" in Almaty do NOT work in good faith and spoil the image of the whole company! Think about it, owners. Customers are leaving you.
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4
1
January 7, 2024
One of the best TC!
Logistics is on top!!!
Prices are adequate!!
I use only this shopping mall!!
Merry Christmas to you!
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October 19, 2023
Professional service
Polite staff
Everything was delivered quickly
I recommend it for transportation
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June 13, 2024
We accepted the cargo promptly . ! I hope it will be delivered well. Colletive supper .!
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August 12, 2022
Parcels were sent from Moscow to Almaty twice through them. Everything came in one piece.
There's only one thing I didn't like. Once I checked the status of my order on the website. It was written that he was on his way. A specific day and time when he would arrive in Almaty was also indicated. When this specified day came, I went back to the site and checked the order status. This day was no longer indicated there, but it was written that the expected date of arrival of the cargo was such and such.
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March 12
I received the package quickly and in one piece
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March 11
The entrance is not convenient. TC is normal.
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May 8, 2023
When ordering delivery from them, always count on a delay. It is extremely rare that they are delivered on time. It's very annoying. Specify the correct deadlines right away so as not to spoil people's plans!!!!
No one knows about the work schedule of this beautiful office. Employees decide for themselves that they have a day off, without deeming it necessary to notify the call center.
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November 3, 2022
Great company, I've been working with them for a long time!
In my opinion, one of the few logistics companies that provides adequate prices and real terms for delivery from Russia
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October 30, 2023
In general, a terrible company, sooooooo long the cargo was delivered to the delivery city (instead of the promised 5-7 days, more than a month), and then another part of the cargo could not be found in the warehouse for 3 weeks!
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1
June 21, 2022
Just a good transport company if you need to send cargo from/to Russia and the CIS. Low prices, otherwise everything is very sloppy. A dirty office, a dirty warehouse, a minimum of automation, mechanization is completely absent. They "pull" only at the expense of people. It is clear that the team is friendly, the people are friendly, attentive and hardworking.
The director is either fucked up, or the Russian head office does not allow him to develop the office. Or you could do it like in Amazon...
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August 16, 2022
It's not clear what kind of office it is. There are no contracts, there are no direct phones. If there is still a warehouse in Almaty (again without direct contacts), then in other cities "We will arrive, pick up - we will issue an invoice." Apparently, you also need to pay
the courier right away, I didn't even ask anymore. And it's interesting, then upon receipt, if any questions arise, where to look for your 5 boxes with cargo and that courier. "To Grandpa's village."...And there are no guarantees. I didn't even get in touch, although the price was announced tempting.
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August 13, 2024
A good logistics company. The best in the city
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October 21, 2021
Excellent prices and quality of service! Receiving goods quickly and accurately. The receiving guys will help with the packaging and tell you how best to send the cargo so that it arrives safely. The girls in the office make out very quickly. There is an electronic queue for coupons in the office! In general, everything is on the level, I highly recommend it!!
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January 4, 2024
Great company, everything is on time, available and on time :))
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December 10, 2022
It is profitable to send parcels to Russia, both small and huge. Thanks!
There is a minus, it takes a very long time to accept the goods, then I wait a long time in the office when I fill out everything on the sheet and give the receipt. In general, we need to accelerate)
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November 25, 2022
Good company. They messed up the tariffs a bit and set the price several times higher. It was not possible to solve it through support in the Russian Federation, everything was solved on the spot in Almaty in five minutes. Competent, friendly staff.
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October 10, 2023
The terrible company sent the bag on September 4. Today, on October 8, it is not there, the operators are throwing up their hands. I will file a lawsuit.
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1
October 31, 2022
A good, convenient company for the transportation of small-sized goods, perhaps there is a large size, I do not know. There is a container if you need to transport things, for example, adequate prices.
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November 8, 2022
I can't say anything about the service, but if it is the same as when I first contacted by phone, then it can be considered the worst among all TK, because even from the 15th time I could not get through to the operator to calculate the cost of sending and even hopes that they would call me back, as promised, also evaporated
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December 30, 2023
I sent a parcel to Russia. No questions, no complaints. Everything is great. WELL DONE!
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September 8, 2021
How many times have they already moved?
If you receive the cargo to a legal entity, then this is how it happens:
You run into the territory and pay 200 tenge from the car. But if your voice is set correctly and you know more than 30 swear words, then you don't have to pay.
You make out the receipt at their office, which is at the back of the building. You can only pay for the delivery in cash. Perhaps you can still use a map, this is not accurate. But what is for sure is that translation and QR are not allowed.
Next, go around the entire building again, and submit documents to the storekeeper from the front side. He slowly starts looking for your cargo.
If you know 40 swear words, then he searches quickly. Don't forget about the voice either.
You receive the cargo on a roll. No one will help you put it in the back of your car.
Pallets cannot be taken away.
But if you own 50 swear words and money, then you can.
Don't forget about the voice.
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6
January 4, 2023
Everything was quickly arranged and convenient. I like the whale because of the price-quality ratio
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January 17, 2023
The consultation was good. Everything was explained clearly and competently . Well done
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October 2, 2023
Affordable and reliable, thanks to the guys for their work
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July 1, 2024
Please fix the road at the entrance
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August 24, 2022
Thank you. For the sign on the building indicating the driveways. There is a lack of some kind of slide for lowering boxes to the entrance of passenger cars. Otherwise, dragging up the stairs is very dangerous and not convenient.
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December 12, 2024
Everything is perfect
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November 23, 2024
Everything is OK.
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