They cook delicious and quite quickly. Polite, friendly staff. However, evaluating a kitchen is always subjective. Someone is delighted, but personally I have always been very calm and even indifferent to KFC.
Disgusting! It's a pity you can't set 0. Once again, they stepped on the same rake, hoping that the restaurant in the Stolitsa shopping center had improved. But they weren't even going to fix it.
Ekaterina, the cashier, serves customers terribly, snaps and proves that two adults cannot remember their own order, writing it off not to THEIR inattention, but to people who double-checked the receipt.
Fried legs with feathers go perfectly with crunchy, tasteless potatoes. The food is absolutely not edible.
We left a complaint, they did not return the money to us and did not even apologize, blaming all the blame on the management.
Due to the fact that there are not many staff during rush hours, very long service, and the best places are occupied by people with laptops, it tastes fine, it is very convenient that right at the public transport stop
I don't know who cooks here or what, but on June 11, after having lunch at this kfc, my wife and I got indigestion. We took French fries, a boxing master and sharp wings. The boxing master was disgusting. Over-salted potatoes. It's the first time I feel so bad after fast food.
cashiers make mistakes in orders. they give out cold twisters that are not even twisted so that it is convenient to eat. I ordered a small French fries for 4.20rubles, they punched me a rustic potato that costs 4.40 rubles and did not return 20 kopecks. these pennies are nonsense, it is unpleasant that the cashiers do not know how to work. the tables are all dirty and covered in crumbs. I came here and was very disappointed. I do not recommend this institution. if it were possible, I would put 0 stars.
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Хумоюн
Level 4 Local Expert
September 25, 2023
If you don't know wet wipes here for free, then some cashiers sell you in cash.
(that is, we did not know it was also free here as in Tashkent). When I didn't come in for the second time today ~ I asked for a wet napkin and gave the money, the cashier says why? It's free. I'm in a bit of a stupor.
This month, the three of us were together with friends at this restaurant. It was evening time. We (Uzbekistan) have had many times in the KFS, but they never sold a "free wet wipe". And here they sold us 1 ruble for one piece!
After eating, I went to the cash register and
- please give me 3 wet wipes
~ she's talking. for a fee, a ruble per piece
~ I. OK, I'll pay with the card
~ she is. It won't work with a card, only cash
~ me. I gave him 3 rubles and bought it.
I don't mind 3 rubles, it's some kind of penny for me. I'm sorry that she knows we're foreigners and "yeah, they don't know anyway." That was ugly!
Since there are always a lot of people here due to the location, there is very little pleasure in being there.The jostling going on there is annoying....
Although the staff copes with maintaining cleanliness there perfectly.For their efforts, you can put 4)
The quality of the food leaves much to be desired.I ordered a combo with a cheeseburger - half-rotten potatoes and a cold cheeseburger, only the cola was great. This is probably one of the worst KFC's I've been to. Well, one more thing - a man was sleeping at the table (in my opinion, in a drunken state), whom the staff did not pay attention to. It is better to go to McDonald's or Burger King, which are located nearby, there were no problems with service.
Of course, KFC is good, but it is very, very expensive not for people coming from the periphery, for example, it is not cheap to eat there and you don't really eat much
2 stars only for cola. I ordered a twister, it turned out to be cold, and the meat was wildly salty, and the cashier also offered to put cheese and bacon. Half asleep, I did not look at the screen with my order, after which I saw in the receipt that everything was punched twice, and also pickles, which I did not ask for (but this is my inattention, so the more important problem is the food in this institution)
The potatoes are more or less tasty, but there are problems with the rest that are clearly not being fixed (there are other reviews about cold orders)
One of the worst KFC's I've ever been to.There are no complaints about the quality of service and staff.But the quality of the food and the bathroom did not leave the most pleasant impressions.The burgers are dry and cold, as if they were cooked not just now, but yesterday or the day before yesterday.The toilet is dirty and shabby.
Everything is as usual in any KFC, but for me it's a very cramped arrangement of tables, one toilet and waiting in a cramped corridor. The staff are like cute zombies) If the goal is to have a clean snack, then you don't pay attention to everything else. Close to the train station.
The food is sometimes cold, there are 2 people on shift, it's dirty in the places where the sofas are. The sellers are polite, but in their place I would take 3 people to this point. Otherwise, the poor do not have time
A small hall. There were no seats a couple of times, because there are trains or buses waiting there. The quality of cooking and serving of food - wants the best. But the staff doesn't cook well, it's sad.
The taste of the dishes differs favorably from Moscow. Apparently, the products are local. The tables are not very comfortable.
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Ayrton Senna
Level 6 Local Expert
February 1, 2024
I ordered a takeaway combo.
The potatoes are not fresh, with large black lesions.
2 burgers with weak cooking, i.e. they were not cooked.
The wings are sharp, the breading is a maximum of a third per unit, sometimes sharp, sometimes ordinary.
Well, the oil on which it was cooked did not change clearly for 2 days.
Of the advantages, they put extra sauce.
Very good.We flew to Egypt via Minsk.We stopped for a snack.Everything is fast..Polite staff.The guy at the order reception desk explained everything in detail as there were problems with mathematics about the exchange rate of the Russian and Belarusian rubles.Thank you.
As always, with a girl in front of the minibus, we went to get something for the road. We prepared the order quickly, so + point.
We ordered 2 "5 for 5" promotions.
I did not have time to go to the delivery for the order, as they simply "threw" 2 packages to me and did not even roll them up.
We were very late and instead of picking up and leaving, we were still standing and trying to carefully close the packages. But these are all small things, nuggets were not reported in 1 bag.
Order 506, 18:30-18:35.
Of course, the mood is pretty spoiled.
I came for the first time at night to buy a cheeseburger. We gave away a cold burger (a cold bun and all the ingredients except the cutlet) but!! The cutlet was also cold on one side, and warm on the other side. They explained that the cutlet is hot and the temperature inside will be more than 60 degrees. Yes, it was warm inside, but cold on all sides. Now I will never go because of such an appeal to customers. It would be faster to open a burger King!!!
Everything is super as always. There is only one nuance, they confuse the order and do not report it. The ice cream supports do not work periodically. Sometimes there is no assortment of what happens in the central KFC establishments. But they work quickly on the issuance for cars and there is always a place to sit down to eat inside
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Лилия Калиновская
Level 2 Local Expert
August 16, 2023
The service makes an impression: as if through "I can't" or "I don't want to." ... On the other hand, the quality of service in a sense shows the attitude of the management to their work...
There were few visitors, but they waited for the order for more than 20 minutes. We took the coupon 1775. All the chicken in the order was raw. The bytes turned out to be of different sizes. It's hard to say if there was any meat at all, one breading)))
Excellent location of the restaurant, a normal snack, a great place for chicken lovers, some burgers are questionable in taste, but the main thing is that everyone has their own
I visited this restaurant quite often, but every time something upset me. But today, apparently, was the last straw. In previous trips, I faced such problems as: dirty toilets (I understand that, as it should be according to the standard, it is impossible to wash the bathrooms every 15 minutes, but there was nowhere to even set foot there); incompetence of the staff (for example, I ordered a spicy shefburger, but they brought the original one) and much more. But today I was faced with the most real rudeness, with that from the manager. I ordered "with me", and a tray was brought. I asked the manager if it was my order, she said yes. And attention: after I politely asked her to pack my order with me (as it should have been originally), she silently literally threw the package into my order and left, defiantly showing that "you collect your order." I've never written reviews, but today's case is the final nail in the coffin. By the way, I don't know how I didn't notice (I must have been very taken aback by the rudeness), but when I opened my order at home, I found that the cheeseburger hadn't been reported to me yet. There are no words, only emotions, and mostly negative ones. Terrible restaurant, terrible staff, terrible service. Even one star is too much for this establishment.
Cashiers do not know how to communicate with visitors, they are rude. The answer to the question "Can I change?" was simply "no." I ordered a coke and poured a fanta. Bytes are just crackers... The potatoes are undercooked...