There is a big constant problem with paying through a terminal with a touchscreen. He writes off money and crashes with an error, the employees are aware of the problem, but they don't do anything about it. The money is then returned to the card, but it is very unpleasant: to come with a desire to have a snack, but to remain without food and money. The staff is indifferent.
It was usually possible to buy sauces separately. Sanders designed the original one. There were no sauces on the menu. I went to the cashier and as it turned out, sauces can only be bought with some kind of order. That is, in fact, I placed an order through self-service cash registers, and in order to select their new innovation, I had to scroll to the end of the menu where a separate item "sanders with sauce" appeared. It didn't turn out very cool... now it's in dry water without sauce, although I could pay extra as before and buy the sauce separately
Well guys, this is the level, the chicken daddy makes a good chicken. The boxmaster still pleases me, and a bucket of sharp wings makes me think about tomorrow, but you still buy them because it's delicious. You can go to the BK next door for sauces, there are more of them there.
We decided to take a Basket S coupon on Wednesday. The terminal did not work at the checkout, so they immediately sent it to the self-service checkout, therefore no one said the waiting time. We waited about 2 hours for our order. Already in the car on the way home, the smell of burnt oil was felt, but they did not attach much importance to this, but when they tried 1 wing, it was rarely decided to throw out both buckets and not look anymore. 2 hours of time, a burnt chicken and a bad mood, that's what a visit to the KFS on Wednesday after work can lead to. Also, having contacted the KFS on Instagram, they promised to get in touch and get in touch, but a week later it did not give results. A very obscene attitude towards customers.
There is a plus - they cook relatively quickly.
But - instead of a basket, the wind is not sharp and sharp. The sauce may not be paid for. Napkins in a bag are like winning the lottery.
— Your strength and wisdom are in the KFC.
— Do you like KFC?
- yes.
— And which KFC do you prefer?
— Yes, the usual ones. Here you are, in silver. The normal cfc. Patsanskoe, ***. You can hum.
— Praise the KFC again.
- Well, how to praise it, well, cool KFC. Cool kfc. How else can I praise him, damn it? Hehe.
— And a couple more beautiful words?
— incredible kfc.
— Thank you.
— Yes, you're welcome. Here it is, chicken gold!
It took 30 minutes from the moment of the order to the moment of delivery. Has it become normal already?
At another point, when the time exceeded 20 minutes, they gave out a coupon for coffee, but this is nothing
When asked what brand of coffee is offered, the price is terrible, the girl at the checkout replied, apparently having no idea what kind of coffee, not very convincingly came up with on the go that this was the secret of the company. 😁
They were called before the order was ready; there is either no information about the volume of ice cream, or it is located in such a way that it is not visible, so there were unjustified expectations; in short, I will not come here anymore.
We made an order on the Internet, nothing was prepared, money is wasted
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Anonymous review
September 22, 2023
The staff is not responsive, they often confuse or do not report portions and sauces, terminals work poorly, there is almost never any paper for checks or hang up, dirty.
The most terrible KFS restaurant of all in Minsk. Not only are there few ticket offices and everything is very long, but they also cook disgustingly. The legs are always kind of black, they stink, and the strips are generally a separate story. We took a portion of the strips together, it's a pity I didn't look at what they put))) They just made fun of me... It looks like everyone was cut in half. What is this all about, and now this kind of money??? It's just an outrage. I will definitely inform the relevant authorities. This is not the first time. For example, at the train station there are strips of normal size, but here there are some small crackers, one layout. It's high time to check them out
Turtles work, or there is no motivation, or they don't give you a slap on the neck.
There is one cash register, I stopped by for a quick snack. 10 minutes in line to place an order (queue of 4 people, 5th).
The burger is ready for 30 minutes, will you wait? 30 minutes? Seriously? I have never waited so long in any KFC or other fast food restaurants. Left.
I recommend the management to check more often, without any warning.
Once we waited for an order for more than an hour...they forgot to warn when ordering that they did not have any ingredient, they took the money and left hungry and angry.
An incredibly long wait, the system is deceived when the order on the scoreboard is already ready, and when you come up to ask, it turns out that it has not even begun to be prepared. As a result, for one basket, for which I allocated 10 minutes of time to have a snack, it took more than half an hour. Don't set foot here anymore
UPD: Look at this fast food restaurant. The waiting time for the order if you order right now is about an hour
The most terrible place I've seen in the catering.The other day I decided to try burgers, and I was very upset with these products. It doesn't match the picture at all.... Everything is cold, there is no product bookmark in this dish, when I saw the output of the product, I was shocked. Naturally, I returned it all. It's just awful.....
We went there on 8.10.22. Disgusting place. There was a terrible stench in the place. There is food lying under every table, it's all smeared on the floor. The tables are dirty. The girl ignored the request to wipe the table. The service is slow, no one is in a hurry, probably) The food is absolutely cold. The sanitary station is worth visiting this institution! Let's tell you😉
The boxmaster was wrapped in paper due to the lack of packaging, I wonder if the wrapping paper will end up being wrapped in a toilet, for example. Melonite doesn't even have a shade.
This is exactly what the CFS is disappointed about. It is not always tasty, workers work slowly in comparison with others. Today they forgot to put potatoes with them at all, although there were no people as such. As a result, they only noticed at home. The desire to go to establishments is getting less and less.
It's a disgusting place. I visited him at the end of May, cashiers do not give change, thereby violating Article 13.10 of the Criminal Code of the Republic of Belarus "consumer deception", which threatens them with a fine in the form of two basic values) on that day, cashiers did not give change to almost every customer when you start explaining to cashiers that they can change money in the bank or that that it all looks like deception and fraud, because after so many customers who were not given change, they could already have accumulated it, you get an aggressive response. the restaurant is not cleaned, there are leftovers left by customers under almost every table, the food is on the table and apparently does not bother anyone. take action.
A fast food restaurant is one name, wait for an order for 30 minutes, and then discover that something is missing.. Leaves much to be desired , as well as the atmosphere of the institution , it is very dirty everywhere , overflowing trash cans , dirty tables and the floor. The food also wants to leave the best .
Of all the CFS, I don't like it here the most. Whenever I bought something here, it was all cold, once they didn't fill it with Twister sauce. There are too many young people aged 13-15 who just take up seats and do not order anything, they sit for several hours. When the promotion is 5050, a lot of promotional dishes are prepared in advance and they lie for a long time, cool down, etc. I understand that it saves time, but not as much as here. Very slow service. The last two times I just ordered two Twisters and potatoes, after I still had about 5 orders, as a result, my order was given last (and so twice), although according to the idea my orders should have been given first. There were also constantly dirty tables, I had to wipe everything myself with wet wipes. I don't come here anymore, even though I'm close to home.
Long... it's just a long time, the minimum waiting time for an average order is 40-60 minutes, this point does not support the influx of people and there is a clear shortage of staff at the assembly of 1 person, one Karl when there are 50-80 orders