On the plus side, the chicken is fresh and hot, the potatoes are salted well but sometimes over-salted, the burgers are juicy and fresh, the staff is friendly. Of the cons, depending on the time of the order, the chicken is sometimes too dry and the strips are the size of nuggets. The cleanliness leaves much to be desired and the garbage cans seem to be unbearable for a couple of days, everything falls out of them, a long wait for orders, but this is due to a large influx of queues
After quite a benevolent attitude towards this network, the family went to have lunch on the weekend. I do not know, it is like this everywhere, but it is impossible to eat it: potatoes, chicken are so salty that they can be eaten only without ceasing to drink cola. When I was there, the cooked burgers turned out to be almost cold and tasteless. After that, I didn't set foot in the KFS. I can't imagine how you can control the quality and operation of the franchise in this way.
And so, a month later, I had to wait for an order for almost half an hour in the neighboring 5th element and went, escaping from the heat, to this ill-fated KFS only for ice cream and a drink. And everywhere the competitors prepare it in a couple of minutes, but here I waited 10-15 minutes, and I was given an order before the customers who ordered more extensive orders (again, this is fast food, does one girl work?), but without ice cream spoons and the required number of tubes. And the final impression - I asked for a coke with ice, attention - they poured almost half a glass of ice, I practically did not feel the drink.
This is another point in the area where the smell of chlorine is confidently felt, i.e. water directly from the tap. It feels great.
Food is like everywhere else in the KFS.
But I strongly advise you to come here with your rag in order to wipe the table /chair. Apparently, it is sooo difficult for the staff to walk around the tables with a rag.
I'm not talking about gender at all. I advise you not to look down. On the other hand, (perhaps) there is simply not enough of this staff. The sauce was not reported. Instead of "in the hall" they gave a package "to take away" (because there is a mountain of trays in the trash hall). Well, I ordered a regular pita bread (twister-something), but they gave me a spicy one.
We came here simply because my wife wanted to have a quick snack.
I didn't like it.
We have been ordering this KFS for 6 times already and each time it is not without mistakes by the employees of this KFS. Then they will not put the tubes, then they will put cucumbers when they wrote without cucumbers and much more. But today, the staff has moved to a new level. In the order and in the receipt, 2 packs of nuggets of 9 pieces were indicated, well, as everyone already understood, there was no 1 pack. They put only one pack. They only noticed it at home. And there were such hopes for this CFS.
Disgusting service. The staff is slow, they do everything slowly, on Sunday, I sold 20 minutes, although my order was the only one. Personnel without personal protective equipment (gloves) at the issuance and formation of the order. The only plus, they offered a package to bring home the order.
It is not tasty, they give orders for a very long time, planners do not know how to work, teach them how to work, meat is always not fresh, there is a lot of breading
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Оксана Ковалева
Level 4 Local Expert
September 21, 2024
09/21/2024 I went to KFC the place is good everything is cleaned the staff is good asked what the burger is spicy from and told everything the staff knows what they are selling the waiting time is from 2 to 4 minutes the potatoes are hot the burger is also delicious
I don't understand people who say that they forgot to put the sauce and immediately put 1 star on it, it's hard to come up and say that they forgot the sauce so that they would give you
But if they say they won't give it, that's another matter.
A good place for everyone I recommend chicken fillet crispy and delicious I recommend Fillet Burger Combo M
A good KFC, though it all depends on the internal order. The chicken is always great. But, however, there were a couple of unpleasant moments a couple of times. A couple of wings in the total portion were spoiled and smelly.. And the second time, the frying oil was bitter.. But everything is immediately solved on the spot by replacement and without problems
Burgers are always served cold, cola diluted with water as much as possible, without ice. It was ordered through a coupon, 0.3 cola, and served in a 0.25 milkshake cup, the chicken seemed to be cooked at different times, some juicy and tasty, and some as dry as possible, the buns of the burgers are also strange and as if they have been overdue for a long time, the tomatoes are also not fresh, the labels of the burgers themselves are mixed up(ordered spicy and original), packed in two spicy, probably one of the worst KFS restaurants.
How the coffee went bad in fast food. Did they really start buying bad grain with the departure of famous brands? My coffee at home has become three times tastier.
There are no questions about the quality of the food, but the wait for the order is 20 minutes (1 piece spicy burger) in the absence of a queue. 20 minutes is too much for fast food. There are enough workers to work quickly, but they are more interested in talking to each other than cooking a burger.
The tables are not cleaned, if you want to sit at the table, clean everything yourself. The tables and chairs are greasy. It was the first time they brought a child and it was very unpleasant.
The sauces weren't put in last time.
Now they didn't put down the Coke and just left the counter.
2 Cokes are missing from the order.
This is the most terrible point.
They need a new manager.
People there take from the fact that they go to the heater every day.
Just get people to double-check the order!!!!!!!!!!!!!!!!!!!!!!
Fine the manager to get the job done.
I'm tired of paying for employee negligence.
I came to the restaurant, ordered a coupon of 5050 (2 basket wings of size S).I didn't expect it for long, but not long before that I asked the restaurant employee (Petrovich Daria) about the freshness of the wings, to which she replied that they were cooked 5-7 minutes ago.After taking the order, I noticed that the wings were covered with mold.My appetite disappeared instantly, I went with them to the checkout, asked "WHAT IS IT", to which the employee replied to me - "We will change it now" I did not hear any apologies to myself.Standing near the cash register, I heard a girl come into the kitchen saying about replacing the wing, there was mold on them, to which another employee said that if the guest was indignant, say that it was paint from the cabinet when no furniture in the restaurant was covered with green paint.They gave me the wings, but there was still no appetite.When approaching to find out if any compensation is possible for this incident, the girl replied that the fact that the wings were replaced is compensation, that is, "They did a favor and could not even change?"I am outraged by the negligence of employees towards customers and what products the counter gives out to guests without making any check, at least visually, giving the order!+Once again I am convinced that if you buy something in this restaurant, it is only for delivery, because it is impossible to eat "on the spot".The tables are dirty, sauce can be smeared on the floor, the trash cans are filled, which makes it inconvenient to throw out the garbage.Let's consider this complaint and take action!
According to the calassique of the genre, I was once again left without sauce. Everything was slightly warm only.
But all this is nothing.
I have a big question.
Why do your chefs go to take out the trash in clothes that they then work in the kitchen in?
I didn't like the KFS much, but this is the last straw.
And what kind of problems . You immediately wait for the cashier to come up for 15 minutes, they say that there is a shortage of staff.
Then when you want to pay no change, they say this is my problem, I have to go change. Figure it out.
We haven't been there for a long time and today the "order" shocked me. The tables are dirty, dirt is everywhere (you can see it in the photo). Dust is everywhere: window sills, paintings, under the table, just some kind of horror. The chairs are dirty (in the photo there is a white chair, everything is visible. And so almost everything). We wanted to have a snack on the spot, but the dried-up ketchup on the side of the table is completely dry... finally changed my plans. I would really like everything to be different in the kitchen itself. Keep it clean, please, otherwise it's just awful. ‼️‼️‼️ the moderators do not miss the photos where the dirt is the most. why?
There is no service, network standards are not respected, there is dirt at tables, under tables, near, everywhere in general, the staff does not care about it, orders are constantly confused. I do not advise you to give up the word at all.
Horror, not KFC.
We ordered a Basket L, paid for it, took it away, brought it home, and as a result, instead of 26 wings, there were strips in the basket that no one ordered. Of course, there were wings there too, but there shouldn't have been any strips.
This is the last time I visited this KFC and I'm not going to recommend it to others for sure.
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Наталия Романова
Level 12 Local Expert
September 8, 2024
I ran in to have a quick snack at the quick pit, and as a result, I waited 11 minutes for the order to be issued... although I was alone at the time of the order. I took my legs not sharp - they turned out to be so richly peppered that it was impossible to eat! In general, this is the second time in the KFS, but I don't even want to approach it anymore! Categorically dissatisfied!
If it were possible to put 0, I would.
It's not the first time we come, but there is no one at the checkout ...
The food is without comments, the potatoes are over-dried every time, instead of a spicy burger, they put an ordinary one in the package ...
I don't advise from the word at all.
Terribly dirty garbage everywhere tables and Chairs are stained. We didn't find a clean place. I had to take napkins for food and wipe them so that the child could sit down and we are next to each other. The disgust is complete. Against the background of tolerable fast food. I was not the first to study the reviews. They don't want to restore order there.
Burgers are always cold, they can't even warm up properly.
They are constantly dry, the chicken somehow lay for 2 days and so I decided to cook a burger
There is almost no chicken, the size of a cucumber.
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Анастасия Волобуева
Level 4 Local Expert
December 1, 2024
It's always cold, somehow not fresh. The staff is friendly, clean
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Ди
Level 3 Local Expert
January 12
The chicken is constantly over-salted!!
It's disgusting, it's not possible to eat!!!
It's not the first time we've ordered, and there's always such a problem!
It's terrible!!!
Everything is almost fine, as in most points of this brand. I did not like the dining room - a minimum of comfort, even taking into account the philosophy of fast food chains.
I don't recommend this place to anyone. Because, it turns out, the unfriendly attitude of the staff is called "I treat you in a good way", and when there is no convenient amount for change, it starts in a bad way. I have a question. Since when has it become the norm to dump your problems on customers? Since when has it become the client's responsibility to look for pennies from himself and others? Since when was it even given the right to talk to a client in a bad way? If the owners or managers are reading this review now, please pay attention to an employee with a dark short haircut and acne on her cheeks. There are still questions about food. The meat is over-salted and even dark in places, it has been lying and dried for so long.
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suqa32 suqa
Level 2 Local Expert
April 24, 2024
Long wait, all products are cold. Instead of a non-spicy burger, they put a spicy one. The burgers licked off the weight of the sauce and gave it away without it. If it were fashionable to put a zero, he would be standing here. Terrible service
Well done for coming to this mall. Their chicken always comes in). They served quickly, everything was convenient, regardless of the minimum space for staff and cooking.
Several times they forgot to report something to the order, sometimes semi-warm ingredients, I would like a better attitude towards customers.Here's the story repeated the other day.I took a large basket of potatoes-they didn't report it, I had to go and swear again.Is it really so difficult to put more than 5 grams-it's better not to report 25!It seems that he puts it out of his pocket, regretting: (Disappointment again.
The quality of cooking wings is constantly roulette. Or it depends on the employee, or something else... It's not clear... Once you take it, everything is good, the second time the identical standard ones - in the end it is not possible. There is no such thing as in the mac...
The worst KFC in Minsk. The potatoes are always unsalted, the strips are the smallest. After the nth visit, I realized that I couldn't help but report this in the reviews.
You will be wearing this Hippo on Goretsky, definitely avoid kfc.