Kazpost
117 reviews
March 12, 2024
GOPS-61,Raiymbek 383, kazpost, a close-knit team, responsible, kind and knowledgeable postal managers, always friendly,attentive, we ordinary citizens need to always have patience in the sequence of a live queue and properly observe this queue ourselves, because at the checkout the girls work at the computer, with all accounts, from 00:09 to 18:00 and it's not easy, how many of us come during this period of time? A lot, send a parcel, a registered letter or receive a parcel, etc., mental work, eyesight all affect our health, we all need to have patience, and most importantly human respect for each other. Thank you very much for being there.
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1
August 14, 2024
Polite staff , received the parcel with the subject , helped to find it quickly and clearly found everything . Thanks
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1
December 2, 2024
I'll go through my things. There are not many queues either. I like it. The staff is also polite.
"What?" "I'm sorry," he said. The staff is evasive.
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January 30
The prices for sending parcels are very high, and the dispatch center operators are very rude and impolite. But the pick-up point, on the contrary, will always help and prompt
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1
October 26, 2024
I paid 300 tenge for the commission, although I have a check of 1200 tenge written
1000+200
I do not understand why this is so, although everything is connected there. It is simple in one spray...
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1
November 19, 2024
Three cash desks, and there's always a queue.there are 3 people before lunch and after 3. although there are a lot of workers.They're also terribly rude.It's time to replace the whole team.
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1
March 27, 2024
Not ice... comrades, when the queues are over, what are horror movies, I understand that this is not for the team, but still where are the admins why everything is so long and difficult...it is better to make home delivery than to go and spend a lot of time in kazpost
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July 3, 2023
The employee at the counter did not miss it, explaining that there should not be more than three people. But at the same time, five people came after me and no one told them anything. Not only that, they never gave me my parcel because, as they explained, there may be several people with the same number and even the fact that the username and card match does not matter. Also, they did not look at the notification from the application and from Kazpost, they answered all questions and requests to help solve this issue that they did not know and sent it to the call center (the girl helped me with advice in the call center, thanks to her), after I was kicked out saying that they would give the parcel to another person. No one apologized for the lost time and nerves. And most importantly, the money that I paid for this purchase. PLEASE SORT THIS OUT. IT SEEMS THAT THERE IS A BIASED ATTITUDE TOWARDS THE CLIENT IN THIS DEPARTMENT. I have no questions about other departments, this is the only one where I have ENCOUNTERED SUCH an ATTITUDE for the SECOND TIME.
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1
November 21, 2024
Hello, the good girls are very polite.
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1
July 31, 2023
Unfortunately, the work of the entire kazpost is of very poor quality. The staff is not interested in improving the work of the branches. Lunch breaks, queues during rush hours. You need to send a letter to the court via mail and this letter goes within 7 working days and it does not matter that the courthouse is located 300 meters from the Kazpost office.Thanks for showing up, it's become much easier.
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1
July 27, 2024
I come here often ) cashiers work fine, especially Ayazhan).
the queue is certainly large)
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1
May 10, 2024
The usual department, good staff. Well, as in any department, there are pros and cons.
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January 14
I received parcels from AliExpress in the mail. The staff is always polite, fast service, order on the shelves.
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June 13, 2024
Parcels are constantly in the wrong boxes. Which should have a track number. You have to waste a lot of time searching in neighboring boxes.
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2
1
December 28, 2024
Their work is difficult, but they try very hard.
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October 22, 2023
Yes 👍On Rayymbek 383👍👍Kaz mail.. Fast maintenance. Especially the young cashier girl Ayazhan -works well.Respect 💪to young people. 👆,
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1
2
July 15, 2023
A lost place, there is lawlessness and all the service is very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very very slow, like in the cartoon zveropolis, where sloths work
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3
1
November 4, 2023
For some services, operators do not know how to work. They just leave for lunch in front of their noses (you can at least warn them). It's worth working hard on customer orientation.
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3
August 23, 2023
The service is terrible, everything is slow, they talk tactlessly, they always do something with calculations, then the terminal does not work, then they demand cash, they will stand at one computer and discuss something, they did not care about the queue
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3
1
January 1
Pleasant staff, polite
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April 29, 2023
Queues, not the ability to organize working hours. At lunchtime and rush hour, only 1 window is always open for people.
A woman works at the parcel pick-up point, she tries so hard to help and please every customer. Give her an assistant, please!!!
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3
July 21, 2024
Good service. The staff is friendly
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1
April 19, 2024
A good department. You can receive parcels, but you have to wait your turn
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1
December 13, 2023
There used to be a lot of people, but now it's free, accessible, fast
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December 9, 2023
It is wonderful to visit this post office with great pleasure
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1
3
February 4
No parking is bad
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March 24, 2024
So-so mail is rude and when you say hello, he says something under his breath
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2
January 28
The staff is rude!
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December 16, 2024
I got everything quickly, the staff was polite.
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December 8, 2022
Very slowly, there is always a large crowd of people. Not all cash desks are working, then the program is hanging, then you need to take an urgent break, today I sat in line for two hours to send a letter.
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3
January 7, 2023
Dermo's service is like aunts at the bazaar. I wanted to send the parcel to another city. It all went through one place. Don't set foot there anymore. It is better to send it through another TC.
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4
1
June 25, 2023
Clearly, all parcels are in place and on time. Four stars because sometimes it's a queue.
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3
1
April 28, 2022
I know that this department has a lot of bad reviews. I've read them and I quite believe people. There was even a witness to some moments. But I was lucky specifically, how many times I didn't go, except for one thing, everything was fine. And quickly, and without swearing.
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3
3
April 3, 2024
They work very slowly.
Poor organization of work.
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1
March 6, 2023
It would be great if there were more packages. One is gone, it's over, then the other. Aren't there good post offices that are closing?!
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3
1
July 9, 2022
The staff is good, everyone works fast. Queues are true, sometimes as everywhere. Sometimes there are a lot of people, then very few. If you're lucky.
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2
5
January 7, 2024
It feels like this is the busiest branch in the city.
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4
June 13, 2023
There are eternal queues, the operators do not know anything, they send everyone to the main office, Although they can solve these issues themselves.
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1
December 14, 2022
Excellent service the parcel department works perfectly.I don 't know about the rest, I haven 't come across it !
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2
3
November 27, 2024
Everything is super
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December 23, 2021
The best mail is 61ot. I often receive parcels from AliExpress. Kind and polite employees. The service is excellent.
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3
4
September 6, 2022
The building is very old, there is no repair inside, the guard took the ID card as a deposit, in return he gave a magnetic card to go to the personnel department
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3
2
January 6, 2023
The most terrible branch of Kazpost in the whole city. This is the place where you will come to pick up the parcel and stay there for at least 2 hours, while you will be insulted, bullied and sent by old ladies who have to stay at home for a long time
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4
1
April 30, 2023
The queue is waiting and they eat for 2 hours or are busy with some other things
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3
3
March 10, 2024
Our favorite mail
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1
October 23, 2023
Mostly there are long queues at the end of the month.
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1
May 8, 2024
It's a complete mess, there's only one cash register. A huge queue.
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1
February 17, 2023
An indistinguishable separation from other similar ones in the city
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3
2
August 21, 2024
Great mail
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April 10, 2023
The specialists and the queue are working a little slowly
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3
1