There are a lot of people. The apartment was given the 16th number of the queue. Then it happened that after 15 they switched to 17. Strangely it is not clear.
An ordinary branch of Kapitalbank, nothing unusual, but this is the head office, because there are always a lot of people, on weekdays it's better to come early, if you come at 3-4 o'clock, you may not be in time before closing.
A great bank! The staff is polite! But parking is a problem. There are a lot of people and a lot of cars too. Why are there a lot of people because the bank is good! Recommend.
I changed the currency from rubles to soums. Quickly..., but the course is naturally less than the official one. Wherever you park your car, parking attendants appear who require from 5,000 to 10,000 soums((
There is no service, they present themselves as a digital bank, but in fact queues, you can't withdraw currency from ATMs, you need to stand in queues for hours to buy. You will order a card from them, you will wait a month and they will bring you something else. A worthwhile leader is needed in this bank.
The best option in Tashkent, a non-resident can open an account with a passport, a room (I have an Uzbek Beeline ball) and registration, it is done at the hotel. PINFL is not needed. And other banks require it.
The branch is as bad as the central office. Employees work very slowly. The queues are not just gigantic, but ultra-gigantic.
The administration does not take any measures to eliminate queues.
There are a lot of people. But everything is fast. Internet banking is excellent!!!
For a non-resident, the time for processing invoices and cards took 3 days! Transfers between accounts and international are instant!
We came to issue cards from another country. It's not bad enough, but there are a lot of cars in front of the bank, you can't leave. There are queues at the bank. We got the result, but not without worries.
Quickly, efficiently! All employees speak Russian! I recommend it!
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Мухаммаджон Пулатбеков
Level 14 Local Expert
January 30, 2022
The main problem is long queues, once I stood in the exchanger for two hours.
If you have a visa card from kapitalbank, then you can go out of turn to the second window in the exchanger.
The second option is to download the Kapitalbank application (not to be confused with Orange), there is an electronic queue booking functionality. Choose the operation you need, choose a convenient time for you and come - within the selected time you will be called by the first available operator
People don't care, the banking is buggy. They try, yes. But the banking is buggy. Remote phone support only. The number is Uzbek! Their application is buggy.
Terribly long queues, operators do not give accurate information, as a result, I had to go to the bank several times and all because the employees do their job carelessly
There used to be a good, even the best bank, but now there are a lot of people, a queue from morning to afternoon, phone tubes are thrown, money is credited to plastic the next day
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Sergey Domaratskiy
Level 14 Local Expert
June 28, 2023
A normal bank, everything is on the case. The queues are not long, the service is polite, everything is solved.
The only ones who work with the World map. And everything is more European. They are not rude or rude. The rest are just terrible what's going on. He is outraged about the case, you have one word for two.
The staff is cocky, they consider themselves to be themselves..... Kind, helpful and those who want to help you are difficult to find, well, they are. Parking is a very big problem