Kapitalbank
252 reviews
December 1, 2023
The best bank to work with foreign transfers. Just a paradise for currency transactions for legal entities
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March 10
It looks like a small exchange office, but inside there is a huge hall with staff,
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December 17, 2023
They opened a bank card. The contract was not given, the conditions were not explained. All questions to the manager. The manager promised to sort it out. None of the
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1
February 23, 2023
They work quickly, have an excellent attitude to the client, work for the benefit of clients and provide excellent advice. I recommend this bank. Well done that you are
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March 27, 2023
The bank is well organized. The staff speaks both Russian and English. The customer service department is the best. But the remote customer service department is not very efficient, it is not possible to get through
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May 19
Very polite staff. They will explain and help you.
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September 10
The staff is cool, the queue is wild
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1
June 22, 2022
A normal bank, 99.9% of the larger operators and managers are adequate. I got there when there were frantic queues and in general everything is normal, there is an electronic queue, there is a manager who solves problems if they arise. It was disappointing that the cashier operator can say "I have lunch" when lunch is at the second operator, the queue is huge, and managers say that operators work without lunch.
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3
November 11, 2022
I came to this Kapitalbank branch at 16:33, everyone plows decently, the branch also works until 17:00, I think well, if he gives me a coupon to receive a card, then I'll try to wait - he gives me a coupon, 4 people are in front of me. In the end, I did everything, the registration was completed at 17:10, there is a need to pay at the checkout, there are no visitors around, the cleaner is washing the floors in the hall, pallets with cash around, I think what is happening in general - now they will definitely kick me out, I go to the checkout - everything is rustling there too - they count the money. I say you can pay with a card - only cash says because the cash register closes at 17:00 and everything is already cashless - go take it off at an ATM, and he's on the street, I think I'll go out and they won't let me in, well, I'll try. In general, I took it off, I fly in, I pay. Then I go to the head of the department with the papers, he is on the phone, the girl next to him - apparently his deputy calls and says - give me the receipts. She confirmed everything, says Visa will be ready tomorrow afternoon, and Humo and Uzcard on Monday afternoon. It was released at 17:15.
I also liked everything about the application process, the employee filled out the data, printed out the statements, I just had to check the data and sign. I filled out only one sheet of the questionnaire, in which all my data, I think, is attached in case of an error.
I want to thank everyone for their work to the last client! Thank you, you are super! I wish you loyal customers and a big bonus!
❤️❤️❤️❤️❤️
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4
October 21, 2022
The burden on employees due to recent events is enormous. They cope quickly, clearly, without delay. Thank you so much for your prompt response.
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May 8, 2023
As soon as the Humo card was issued, it turned out that it would not be possible to put money on it through an ATM, the system failed. But this is not because of the bank, but because of the system itself. We stood in line at the checkout for more than 40 minutes, although everything was very fast for the operators.
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May 26
I did not expect, I thought I would stand in line for about 2 hours and in 15 minutes I reached the operator…
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September 12, 2022
The people - hell! Was. With the bank's decision to issue cards to Russians only after 15 days of stay in the territory, the branch became more comfortable. The compartment itself is cramped, for some reason they regularly turn off the large column air conditioner and it gets stuffy. There is usually chaos and crowding at the checkout line - why not line up with ribbons so that they don't crowd is unclear. There are no complaints about the staff, they work diligently and politely with anyone, even scandalous customers.
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December 24, 2023
great service!
Except for the guy at table 12, who throws the documents on the table when returning them.
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May 13
The course was good. I exchanged US dollars for soums. It works around the clock.
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June 30
Convenient location, good service.
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March 17
We promptly exchanged rubles for soums. I waited only 10 minutes after receiving the ticket
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2
September 12, 2023
Quickly, neatly and politely. The only problem with parking is.
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2
February 6, 2023
I thank the staff of Nuridin and Behzod for quickly solving the problem. In general, there is a good atmosphere and service in the bank.
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3
July 20, 2022
Overall, a good bank. But there is something to work on:
The queue is huge, many simple things and applications could be done online and without queues. The queues at the bank are wild, the air conditioner when I was there did not cope at all. They also violated the queue and at the same time the operator accepted them.
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2
October 2
Slow maintenance.
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May 7
Капитал банк кассирларига Рахмат жудаям тез ва сифатли ишлашади )
March 23
Fast service and excellent service
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January 14
Specialists do not work according to the rules, but as they please. The competence of many employees is low.
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April 26
An excellent bank, the Russian ruble is much cheaper than in other banks!
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April 25, 2023
Fine. They work quickly, professionally, consult well, there are no queues.
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1
April 17
Crowds of people — it's easier to go to another branch, but it's better to choose another bank.
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November 3, 2023
Some strange rules for the bank. If the bill is slightly torn, then they take not as $ 100, but as $ 95. Why do we need such a bank?
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1
May 23, 2022
The bank as a whole does not seem to be a bad one, but it only fully obeys the strange infrequent orders of the department, that is, as an order of the department not to conduct Swift transfers of individuals to legal addresses of, say, foreign exchanges, I consider it an open violation of human rights to control an individual's funds is a violation of his property rights an individual who has money in the right to dispose of his funds by at will, anywhere in the world and at any time, infringement of such a right violates the international convention on Human Rights!!!
The fact that the department gives such instructions while controlling the bank's activities, I consider it a disorganization of normal banking activities that undermines the normal economic activity of the population and the authority of our country!!!
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2
April 26, 2023
I'm not adding photos, maybe the visitors who got into the lens will approve, the flow of visitors is huge, but the electronic queue solves this issue, thank you
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2
August 30
Everything is at the highest level
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1
September 10
Xizmat ko'rsatish yahshi
January 25, 2023
The currency exchange office is convenient, it always works, there were no problems using ATMs. Terminals work fast enough without signatures
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3
July 19, 2022
Prompt service, everything is on schedule, very polite attitude to customers, friendly and friendly staff
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3
June 7, 2022
Huge queues, an insane number of people, if you want to be faster, come to the opening. DON'T LISTEN TO ANYONE - You DON'T NEED a local bag to open a bank card. I have a Russian Megaphone, everything has been issued and connected. You just need to ask the operator to get through to the call center and MANUALLY connect the card to your number.
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1
November 26, 2022
Of course there are queues, but everything is perfectly organized!
Polite staff, explains everything correctly.
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November 21
Well done department for legal entities 👍
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July 7, 2022
There are a lot of people, it's a long time to wait, I spent 1.5 hours on 2 simple operations like receiving a transfer and exchanging currency.
I can't say anything about the employees. In general, everything works, but it is not worn out.
But they can be understood. The flow is just endless of people.
The branch has a water cooler with cups and a toilet. There are not very many places to land, but you can crouch somewhere.
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1
April 22
The best bank in Tashkent! Thank you very much!
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2
August 31, 2022
A very good branch, we are always happy to help, the specialists are very competent, the service is fast and does not delay
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1
August 31, 2022
An excellent bank is one of the best banks in Uzbekistan and it is located in the center of Tashkent everything is done quickly all operations are available
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3
May 5, 2023
Two branches of the same bank at a distance of 100 meters from each other. Do you think I made a mistake when visiting? Of course, I was mistaken.
What a stupidity it was to build the 2nd department.
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2
November 26
The service is super
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January 20
The 200 and 500 euro bills are not accepted. And you'll only find out about it at the checkout, after standing in line.
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February 22, 2023
The staff is not very polite both at the counter and in the window of receiving services, otherwise everything is OK. For non-residents, they ask for a passport and registration, they promise to bring the card the next day.
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3
November 14
Excellent staff
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September 8, 2023
Terrible service, it's good that the bank does not position itself as digital, paper bureaucracy at the level of savings banks of the USSR
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August 10, 2022
I always go to this branch of Kapitalbank!Very polite and correct employees.I have never seen clients rude to them, but they do not respond with aggression, but calmly explain and do their job!Well done!Great!
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1
December 15, 2021
The bank itself is good. The staff is very helpful. They behave very professionally. Of the disadvantages, the location of the bank itself can be noted. There is not enough parking space.
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3
1
November 5, 2023
One of the most convenient banks , rating 4 , there is a lot to grow in total
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