A great hotel to stay in. A clean beach, a large territory, water slides, cozy rooms and a varied menu for every taste. Good location, 20 minutes to Alanya. by bus. Market on Wednesdays in Konakli 5 min. the ride. Not an intrusive animation. Free Wi-Fi
I'm currently in a hotel, and I can't rate it at 5* - it's 3+, no more. Now, most likely, I will spoil the overall rating, but I will describe everything as it is.
All antiviral measures are not followed, even those promised by the hotel itself:
1. The check-in of the hotel should be 50%, apparently it is 80-95%
2. The recommended number of visitors on the beach is no more than 60 people, but there are more of them and their number is not monitored.
3. The staff wears masks, but half of them have their noses open.
4. Only 40% of the staff are wearing gloves. Although the food in the restaurant is served behind a glass screen, not everyone does it with gloves. Dishes, disposable tubes, salads - everything is touched with hands without gloves. It's good that they don't lick it.
5. The sun beds by the pool and at sea are not spaced with a distance of 1.5 meters.
6. There are constant queues in restaurants, without observing the distance. There are a lot of people.
7. After each visitor in the restaurant, the table is not treated with an antiseptic solution. They just sweep away the crumbs and turn the tablecloth over. The table is treated with some kind of liquid for the next meal (between breakfast and lunch or between lunch and dinner)
8. Towels for the beach and pool are given out every day "like fresh", in fact they just fold yesterday's ones again. They smell and have drink stains on them.
9. None of the vacationers wear masks, do not keep their distance, a crowd enters the elevator, and not 2 people each, as it is written.
10. I don't know if they sample water in pools and food in restaurants. I've never seen it.
Among the disadvantages of the hotel:
1. The territory is not well maintained. There is an empty field on the territory, left for the construction of something, but left empty. Spoils the overall picture.
2. There are scuffed and worn places on the walls in the corridors and hall, but not a lot. The carpet is dirty - although it is light, it is difficult for it to remain unpainted with a large number of people.
3. Swimming pool in the immediate vicinity of the communal restaurant. Some eat, others bathe. Small children climb into the pool with food.
4. The beach - firstly, the tunnel to the beach is dark and damp. The lights are on, but not all of them. It is not pleasant to walk along it. Secondly, there is sand with large stones on the beach, there are a lot of stones, a strip of sea-washed stones near the shore - it is unpleasant to walk without shoes. There are a lot of big stones in the water, sharp, you can hurt yourself. But if you go through all these obstacles, then there is also a zone in the water with fine sand - that's where everyone hangs out.
5. The kitchen is also 3-4 points. Yes, there are many, yes it is diverse, but it is impossible to eat some. They give fish and poultry, and beef, side dishes, pastries, tortillas, a lot of sweets. The fish is most often either bony or not tasty cooked. Crayfish were served, but it is impossible to eat them - it feels like they were soaked together with tablecloths in washing powder.
6. Queues for food, bars.
Now about the advantages (they also exist):
1. The hotel is not located directly in the desert, there are several small local shops nearby. If you walk a couple of kilometers towards Alanya, there is already a more populated area, with shops, cafes and even a restaurant
2. The rooms are pleasant, spacious, clean and bright. In general, they are fresh, there are no complaints. We have an improved standard for 4 rooms with 1 double bed, 1 single bed and 1 folding chair. A large cheap cabin with doors and good plumbing.
3. The room is cleaned every day: towels are changed, the floor is washed, plumbing is cleaned, garbage and dishes are brought - this is every day. The maid in the mask.
4. Beautiful hall and main staircase.
5. Not annoying staff.
6. The reception is always ready to answer questions and help. We did not check in for a long time, although we arrived before the check-in hour.
7. There are antiseptics everywhere on the floors, near the restaurant and the elevator. Masks are provided free of charge at the reception if requested.
8. In the evening, animation on the street: live Music and performances. There is even a separate mini disco for children.
9. There are slides and a children's club with children's swings (although they are skewed and it is not very convenient to ride)
10. The refrigerator is replenished with drinking water in the room.
11. You can take a portion sealed ayran in the restaurant.
12. Cutlery is given to everyone in separate paper disposable bags, along with a bag of salt and a wet cloth, but I saw them put there without gloves.
13. There is also a bar on the beach, with drinks, fast food.
14. One hour a day they give free ice cream, factory-made, in a package: a straw or a popsicle.
15. The sea is very warm at the end of August - I don't want to go out
16. Wi-Fi is free throughout the hotel, even in some rooms it catches. On the 2nd floor, in any case, the norms. But in the evenings, the lobby and restaurant begin to hang from the workload.
Conclusion: I would not recommend going to this particular hotel. If you need a sea with a good approach, look for something else to relax.
We had a family vacation. The hotel is large, beautiful, cozy rooms. The food, the restaurant, the service in them is excellent. The chefs have a lot of respect. Everything is ruined by the maintenance staff. If the salary is paid by a greedy owner a little, then life is like this in Turkey. Immediately, what I didn't like at the reception was $ 30 and give me the best room, the servants also give me everything. There are a lot of entertainment facilities for children on site, but all the money. (all inclusive).
An average hotel, not bad, but nothing special either.
We liked the large clean modern rooms with good bathrooms, we had two air conditioners in the Family Room, a balcony was provided, and with it a clothes dryer. The food is good, varied, the choice of drinks is not so great, but it will do, the beer is delicious and fresh.
The sea is dirty, the beach is cramped and ugly.
The pools are not heated, although there are quite a lot of them, there are water slides, not bad, but there is a cold pool below, So in October, or rather in the second half, there is nothing to do there, it is cold.
The territory of the hotel is not bad, well-groomed, but there is not much to do there, just to eat and drink, in October at the end, the animation was only one day for adults, it seemed to be open for children, but it was boring that the child did not go there.
Generally contradictory impressions. Something is good, something is not so good. But I wouldn't go a second time.
Pros: Huge territory, cozy, beautiful rooms, there are 2 swimming pools on the territory: 1 large, 1 medium. Steep slides (mini water park), there is even an artificially created lazy river (an interesting solution, cool entertainment for children and adults). Friendly, unobtrusive staff, entrance to the sea is gradual).
The only drawback: the power supply is more for a stretched 4K (even closer to 3k). They give the same thing every day. There seems to be a lot of everything, but from the same products. But in general, you will not stay hungry.
Great hotel.
Very good food, large territory, 6 slides, lazy river, helpful staff... We were a big company with young children in May 2019. I recommend it))
Special greetings to the two brothers photographers)) There are wonderful photos left for memory.
The hamamists left an unpleasant impression, we did not go to the procedure...
A very good hotel for families with children (animation, food, entertainment, slides), varied and delicious cuisine (beef, turkey, chicken, lots of sweets). I didn't really like the beach, it was dirty and uncomfortable. There is nowhere to go for territories.
We had a rest with the children, everything was fine, but the Internet is always flying out, which requests a passport. As a result, we learned all the passports by heart. The staff is good, it takes 3 minutes to walk to the sea at a child's pace.
a great hotel for a family holiday. We flew with children (3 years and 1 year old) in May.For an additional fee, we were offered an improved room (6000 rubles), a room with a view of the pool and the sea.We liked the food, of course, not Russian porridge and the children there are not pp food, but there is a lot of delicious food and there is for every taste.There are problems with alcohol, as everywhere else, but this is for an amateur, we did not need it.There is a gym.There is a photo booth on the ground floor...who cheat...at first they say it's cheap and then we'll come to an agreement, but then our agreement didn't take place, they're still those bugs...and we left without photos.Of course, they have their local sauna and those who have not tried it, be sure to go, although everything goes very quickly, but this is the flavor of the country.The room is very clean, towels were changed as they got dirty, but we had children and the cleaners changed us often, although we did not leave money.
We had a rest from September 20-29 in this wonderful hotel. We liked everything about it. The service is excellent, the food is delicious, everything is clean. Of course, there were dissatisfied people in the hotel, for example, that the carpets in the corridor were stained or food was "lying on the floor" in the restaurant, so I want to say that this is the piggishness of the tourists themselves. There are a lot of people, the waiters just physically do not have time to clean up. So if you want to relax comfortably, go to this hotel and don't worry about anything. The hotel is great!!!
It's good for children because there are a lot of pools, there are slides and a river pool. The rooms are modern. The territory is not cleaned, the trees are not trimmed, there are few sun loungers, there is not enough space for everyone in the restaurant, you have to have a full plate and wait for people to eat and make room. It doesn't exactly pull at 5*!!! Beach towels are given out 1 time a day until 11 a.m., if she is wet, they will not change it for you... And many more joints)
We had a wonderful vacation with the whole family, excellent service, excellent delicious cuisine, polite staff. Very funny and active animators, a wonderful entertainment program. Fun for both adults and children.
A good hotel for families with children, friendly staff, varied meals, a large conservatory every evening, a children's disco and performances for the whole family. The hotel is not new, there are power outages and an elevator
Great hotel. Check-in on time, daily room cleaning, friendly staff, delicious cuisine, daily animation, cool slides and a clean beach. My husband and I really liked the hotel. The only thing is the meager seafood.
I just came back from vacation. I was vacationing at this hotel. Super vacation!!! Our whole company really liked it, and there were 13 of us. Good-natured and helpful staff. Delicious and plentiful food. The warm and gentle sea! One word is super!!! I advise everyone to relax in this hotel!!!
The best place to relax with children. We just got back from there. Everything has been thought out to the smallest detail. Great entrance to the beach, good food and plenty of it. The rooms are cleaned daily. Alanya and Cleopatra beach are nearby. Recommend...
A wonderful hotel for a family holiday. The rooms are comfortable, the territory is large, the food is good. The beach is a pebble beach, there are large boulders in the sea. But in general, everything is fine.
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Anonymous review
May 31, 2019
We were in early May 2019. All standard rooms overlook the mosque, we thought it would be worse, but no, the chanting did not interfere. All family rooms overlook the opposite side, the pools. The rooms in the family rooms are in a train, one after the other. It's in an old building. There are suites in the new building. The rooms are clean, cleaned well, snow-white sheets and towels, the beds are comfortable. The furniture is old. We liked the food, a lot of meat, turkey, chicken in different variations, my favorite spicy sprat, different pizzas, donuts, cakes, pies, watermelons, apples, oranges, grapefruit, ushmula, like the fruit was called and many others. My grandson is 7 years old, he did not like noodles, not salty, juice from vending machines, diluted, soup, not like at home. The territory is large, but not green. The sea is not for swimming, it just heaps up a bunch of rocks in waves. The animation is great, they try. When we were there, there was still cold water both in the sea and in the pools, it's bad that there is not at least one heated pool. There is nothing near the hotel, there is nowhere to go, only a few small shops. You can go once, but no more. Oh, I forgot, the Internet is great, it catches even in the rooms and on the territory. There is a very harmful Russian woman at the reception, but this is my opinion. A very beautiful lobby in the new building. The hotel is not worth the money we paid. If you need the sea, then it's definitely not here.
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Alexandr O
Level 7 Local Expert
May 29, 2019
Positive: 1. the room is clean and the cleaning is timely
2. Animators are working. There's some kind of movement going on everywhere. But it's probably different from year to year.
3. The restaurant is large, there is enough space for everyone.
4. The sea is transparent. This is for those who have never been anywhere but black before. It's like me.
5. Slides.
6. A pool in the form of a river with a current. Only the pump works 2 times for 2 hours. As well as the slides, however.
Minuses:
1. The beach is stone. There is no sand. Only on the volleyball court and slightly between the sun beds. The sea is immediately deep. The children are not very happy. The rocks are like reefs in the sea. Standing water on them is knee-deep or waist-deep.
2. There is no ice cream. Only paid. For a buck.
3. The food is monotonous. A lot of things, but somehow the same. Everything is bland. There is no acute one.
4. Music is not always on site. There is no beach at all.
5. Fruits are monotonous: apples, oranges are normal, peaches, apricots are green. There are no strawberries or cherries. Only on the market
In general, of course I liked it. I wouldn't go a second time.
Everything is fine! Catfish hotel, rooms, sea, reception assistance and responsiveness of the staff! I advise you to go, but without small children, because we have problems with this, or stock up on napkins, antibacterial gel and constantly wash your hands and cutlery! Our child left with poisoning:(
Everything is fine, kitchen, sea nearby, water park on site. Of the disadvantages, only the presence of infection in the water, you need to swim very carefully in pools, do not swallow water)
We were at the end of the season, at the end of October. Animation was no longer actively working, but we didn't really need it)) I liked the food (chicken, lamb, beef, fish), delicious soups, desserts... There was no seafood. Of the minuses: not a cozy beach area, entering the sea. Among the advantages : cleaning, food quality, close to Alanya.
A great hotel for a family holiday! Lots of pools, nice rooms, excellent food, very friendly staff. We were in October, the weather, the sea are wonderful, the impressions are the most positive! I didn't want to leave!
The rooms are decent, slightly worn. In the bathrooms, everything is hanging on snot, something is about to come off. They are cleaned poorly and every other time. The staff is lazy. The porters extort tips and don't leave until you give them. The Ala Kart restaurant is complete bullshit. The food is not very good, there is always a queue for popular dishes, the chefs barely itch. The water area is good, several pools, slides. The beach is dirty, they don't clean it. The entry into the sea is bad, there are boulders knee-deep or even waist-deep, it is dangerous to dive. Entertaining zero! Animators seem to be there, but they are practically not visible. This hotel is not worth the money paid.
Nice family hotel. With its pros and cons and. At the height of the season, the tables in the restaurant are problematic. It is necessary to choose the time.
Rooms are poorly cleaned. The food is very spicy. The room cards did not work 2 times. The crib for the child was given a dirty one. They asked to change it, they brought the same dirty one and only a normal one from 3 times. Russian is poorly understood on respeshen, except for Anastasia's girlfriend. The water in the pools is icy.
The hotel does not correspond to a 5star hotel. It only lasts for 3 days at the hotel.
The rooms are clean, but there is no smell of furniture (not pleasant). There is a lot of food, but it is not tasty.It definitely falls short of 5 stars.
A solid four for the hotel! The food does not reach 5 stars, cleanliness in the room and the main pain of the hotel is the cleanliness of the sun beds, they are always dirty, glasses are lying on the beach, dirty trash cans, animation also suffers, for children it is generally dreary-a dusty trampoline, a pool of balls right on the ground-very dirty! My child was not interested(
The hotel is normal, but I forgot a small purse when I left. Upon her return, no one began to talk, they do not answer letters to the post office or phone calls. They also refused to communicate with our travel agent. They healed my purse with my things. Pegasus also refused to help with the return of my purse.
+ Excellent rooms, beautiful hotel, large pools, delicious food
- Not very polite ladies at the reception
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Татьяна М.
Level 6 Local Expert
June 23, 2019
The hotel is good, attentive staff, the food is good, one minus is a bad entrance to the sea, the beach is not always well cleaned
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slaite
Level 8 Local Expert
October 4, 2018
There are a lot of foreigners, so there are no mats and drunks. The slides are super. The sea is not the strongest side of the hotel, it is muddy. In the diet: meat is mainly chicken and turkey. There is mutton, and they say beef))) I haven't seen it yet. The rest is standard as everywhere else.
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Олег -
Level 11 Local Expert
August 3, 2021
The expectation/reality gap. For almost 200k, the hotel is 3'5*. Never again.