The laboratory is at the highest level. The receptionists are very pleasant and polite, and the nurse knows her job for sure.👍🏼
Everything is fast and high-quality, now I will definitely visit only them. Thank you very much!
I always remain satisfied when I come to them for tests) He is greeted by a polite reception, and waiting for his turn is quite fast. When I donated blood for different indicators, everything went instantly and painlessly!) I would also like to note the attitude towards me during the fence, because seeing how worried I was, they calmed me down and arranged a comfortable atmosphere)
Fast service, polite attitude to visitors and a painless procedure - now I come to take tests only here. Competent specialists quickly cope with their work, which reduces the time spent here and saves time
After visiting this center on the ave. The winners in Lebyazhye left an unpleasant aftertaste. They refused to serve. It was necessary to urgently take tests for a 10-year-old child. It was on a Saturday. I didn't take my passport. Firstly, I did not think that he was needed, since the child had already passed tests here earlier. And in such an "advanced" center, the data of people who have already visited it earlier should be preserved. I showed a photo of my passport details. I always have my passport details in my phone. The girl replied to me that there was no photo of the child's registration page. And maybe I came with someone else's child.🙄 This girl did not even bother to check on the computer whether the child was already in their center or not. And if everything is so perfect in this center, and such vigilant workers that they do not accept registration without a stamp in the passport (apparently, the girls at the reception of the center can scan the seal with their sharp eyes and correlate it with the child's face and understand if I brought someone else's child or my own), then the parent's data should be entered into the contract. So my (mom's) data should have been there too. I repeat: the girl did not even try to find the child in the database of early registered visitors. As a result: the tests were not passed, the mood was spoiled, I had to wait Mon. to take the tests in another place. That's how we passed the tests for a fee. ,,Thanks to invitro for the service and,,polite" staff. Customer registration specialists are not able to communicate politely with customers, solve issues that can be solved in a couple of minutes. They don't even try to think how to help the client.
I only come to this department of invitro, because Lyudmila Basalai works here! I recommend it to everyone, I'm always terribly afraid of this procedure. But Lyudmila has such a light hand! Thank you so much for this attitude, your positive attitude and kindness.
Unfortunately, I was completely disappointed with my visit to the laboratory at Pobediteley 127. The procedure (cytology) was performed by doctor Chumareva, who did not even say hello or say goodbye. She didn't mention the shoe covers. During the collection of the biomaterial, it was very painful, there was blood (although before that I took this test and everything was comfortable and painless). After taking the biomaterial, I had to remind the doctor about checking the labeling. Unfortunately, this attitude towards the client spoiled the whole impression of this branch
I handed over the TANK, they told me everything in detail. Very well, the hand is rewound after delivery, after that there are no traces of blood collection and you do not need to bend the arm. They presented a coupon for coffee / hot chocolate in the same place in the machine, which lifted the mood, which was very bad. Thanks!
I really like the laboratory. Everything is very fast, clear, and polite. After donating blood, they give free coffee, which is very pleasing, because he comes to toshchak. A courteous organization.
Today (02/26/2024) at 11 a.m. I was tested, blood was taken from a vein. I received the results by e-mail at 16:30.
Many thanks to Lyudmila (I didn't remember her last name, unfortunately) for her professionalism! It really felt like I was bitten by a mosquito, I didn't feel any pain. The procedure itself took at most a minute or two. I was worried that it would be unpleasant, but it was in vain.
Also, many thanks to the girls from the call center who explained how to prepare for the tests.
At the reception, she politely and competently suggested to me what and how best to do, very nice girls work.
Now, if you need to take tests, the whole family will turn only to you, and I will advise friends.
Thanks again so much for your hard work! And for a hot drink on a coupon, a trifle, but it's nice))
I love the Invitro laboratory for its speed, for a wide range of analyses, for the fact that you can easily get to the laboratory. Quickly, easily, pleasantly, administrators always help, tell about complexes, always warn about readiness.
I would like to express my gratitude to the staff of the Invitro Laboratory, 127 Pobediteley Ave., namely Azarko Julia, Dashuk Valeria for their speed and politeness,
Lyudmila Lifanova, a professional who, even with his eyes closed, draws blood from veins (even poorly visible ones)! 🌺🔥🔥🔥
After donating blood and a smear on the flora, only unforgettable positive emotions remained.
The specialists know exactly what they are doing. As they say, not in the eyebrow, but in the eye!
That's how they took blood from my vein on 07/22/2024. For the first time I encounter such unprofessionalism of a laboratory assistant, in the morning there is a queue, one "specialist" works. 127 winners (
27.12.2023
The time is ~ 12:30.
I ask the owner of this franchise to pay attention to the work of the person who takes the blood test. Politeness and respect for the client are practically absent, such words as "please sit down", "goodbye / have a nice day" she deftly replaces with "close the door behind you!" (in a rude form). After blood collection, there are excessively strong pain sensations, as well as after the procedure, an uncomfortable bandage is used when bending the elbow.
While we do not see this in your competitors.
Do not lose customers who bring you money because of low-quality, uneducated customer-oriented staff.
Sincerely yours, ❤
I would like to express my gratitude to paramedic Lyudmila Lifanovna! The first time they took tests, so I didn't feel the injection at all.
See original · Русский
Show business's response
А
Анна Кулеш
Level 3 Local Expert
September 13
I DO NOT RECOMMEND IT!!!!
After visiting this center on the ave. The winners in Lebyazhye left an unpleasant aftertaste. It was necessary to urgently take tests for a 13-year-old child.
They refused to serve, explaining their refusal by the fact that the purchase of medical services is a transaction. According to paragraph 1 of Article 27 of the Civil Code of the Republic of Belarus, for minors under the age of 14 (minors), transactions, with the exception of those specified in paragraph 2 of Article 27 of the Civil Code of the Republic of Belarus, can be made on their behalf only by their legal representatives – parents, adoptive parents or guardians.
Unfortunately, the child does not have a mother – she died, the father was abroad at that time, I am an aunt, to my question how can we get tested – I was told I needed a power of attorney, to the question what? in what form? there must be a power of attorney – they don't know themselves.
Although according to the current legislation, a power of attorney can only be for traveling abroad (notarized)! And when visiting hospitals, etc. you can work with your grandmother and grandfather, and aunt and uncle for up to 6 months, a power of attorney is not required. Well, okay, it wasn't even that that confused me! And the fact that a month ago in July they passed exactly the same tests at the same center, and NO ONE SAID ANYTHING or ASKED FOR ANY DOCUMENT! Although, as they themselves claim, this law has been in force since May 2024!!! The question arises - a month ago the law did not work for them???
By the way, we were regular customers of this center with the whole family and I, in turn, had previously recommended that all my friends take tests at this center!
By the way, I wrote them a complaint, the answer came to my address, but with a completely different last name – they didn't even bother to find out the LAST NAME!!!
At the moment, I advise everyone to take tests at any other client-oriented center, especially since we do it for our money!!!
I would like to thank Invitro for its professionalism and high-quality results. I have repeatedly applied here, this is the only laboratory where blood is taken absolutely painlessly.
Лаборатория как и везде. Быстро, понятно, качественно.
Но врач, которая берет анализы и консультирует (Жгировсвая Елена Николаевна) ... Это ПРОСТО ШЕДЕВР!
Человечная, искренняя, внимательная! Вникает в проблему так, как будто это ее собственная!
Руководству - берегите ее!
Удобная лаборатория по месту расположения. рядом большая парковка. Грамотный персонал.Большой спектр предлагаемых анализов. Остался полностью доволен, после посещения. Спасибо! Рекомендую!!!!!
Второй раз была в Invitro и второй раз пишу отзыв ❤️ СПАСИБО БОЛЬШОЕ ❤️ за безупречный сервис, скорость и профессионализм медсестёр.
Когда я узнала, что мне нужно заплатить за анализы около 200BYN, я думала, что мне послышалась. Но дважды я была поражена сервисом и ни на йоту не жалею о потраченных деньгах! (Особенно, сравнив это накануне с гос. Поликлиникой, где я простояла в очереди 124 минуты, поругалась с «бабками», потратила все утро на анализы, т,к. по прописке меня отправили в 2(!) лаборатории абсолютно в разных концах города.
Я дважды сдавала анализа на Победитедей в Инвитро. Каждый раз не было очередей ВООБЩЕ, весь персонал был с головы до ног в защитной одежде, на входе предлагали кофе, в процедурной предложили лечь, если кружится голова. Анализы были готовы в тот же день. Хотя направлений на анализы у меня было более 10.
Ещё раз СПАСИБО, Инвитро, что вы есть!
2
Show business's response
Наталия Бор
Level 6 Local Expert
June 25, 2022
Если хотите потратить лишнее время и у вас лишние деньги ,вам Сюда!!!
Чтобы не ехать в пустую предварительно позвонила , узнать точно ли делают анализы , по телефону уверили,что делают . Приехала (я живу не в Городе ,а далеко от адреса лабораторий) и мне сообщают ,что такие анализы не делаю.
Цены на другие анализы в разы ВЫШЕ ,чем в других лабораториях!!!
Отвратительно !!!
Девченки, которые работали 12 августа 2021 вы супер, очень милые и доброжельательные, руководство, не ругать их))) в целом все понравилось. Данное отделение инвитро просто супер
Персонал отзывчивый. Одноко в очереди пришлось просидеть час! На вопрос: всегда у вас такая большая очередь? Ответили: да, к сожалению только один лаборант по забору анализов. Тогда почему не предпринимаются меры по изменению типичной ситуации?