Invitro
49 reviews
July 17, 2024
I don't like to write negative reviews, but I just wanted to:
I came to take tests (I was worried about some health problems and before coming to the doctor I had to get basic tests)
Not only is the reception shared and there are people next to it who listen to what you came here for (and I came not just to check, but with a problem) and what bothers you, so I I sat in the queue for 50 minutes (there were 5 people in front of me) to hear that without a doctor's appointment, they do not know what I can take, that the tests are prescribed by the doctor (and for a minute, make an appointment with the doctor, get a referral, take tests, Wait for the result, and then get a repeat appointment, i.e. treatment will be only in a week)
With my question, it was necessary to take a general urine culture, but I was told that it would take a week
Well, it's like this, I came here only because it's close to home, but I'm disappointed
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December 26, 2024
Dear administration, I have already written an appeal to you, not because I am a grandmother who has nothing to do, but if there is an opportunity to leave feedback, pay attention to them, Everything is fine at Yesenin 36, all employees except one person who takes a blood test, but this is a nightmare, I tolerate it well painful procedures, I can tolerate as an adult, I even went to Yesenin 58.
And in another woman, the second employee who takes the blood test got caught.which I was very happy about,but today on December 26, I was unlucky again, next time I will first ask who will take a blood test,check which of the employees is working today on 12/26/2024
Well, as much as possible, it is strictly contraindicated for this person to take a blood test from a person, I will not even ask what kind of education she has.the pain is such that I even jumped, I have five children and it's still necessary to try to make such an action to come back from the pain.We kindly ask you to check the employee who takes a blood test on 12/26/2024 at Yesenin , 36 Minsk
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March 13, 2024
I really like the center for its cleanliness, location, a lot of space, there is a corner for children. And, most importantly, a polite responsible attitude, responsiveness, accuracy of honey.staff and feedback. Thanks! Prosperity to you!
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March 11, 2024
My favorite laboratory, we always take tests here with the whole family, the kids are not afraid, they take blood very well, polite staff, the results are ready quickly!they will always consult if something is not clear, I recommend this laboratory to everyone!
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February 8, 2024
I would like to express my gratitude for the patient and attentive attitude of the staff. I use Invitro services regularly and undergo examinations. Pleasant staff, convenient location. Everything is very neat and pleasant.
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September 26, 2024
the girls at the reception are very pleasant, but the impression was spoiled after passing the tests, to be more precise, a nurse named "Sarakach" from the word does not know how to perform her profession
at all, as if everyone owed her
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February 20, 2024
I have contacted this laboratory more than once and all the time there are some problems.
Appeal to the management!
Train your "employees" to work with clients and make payments!!! My son passed a biochemical analysis this morning. Not only did he stand in line for 40 minutes, but he was not paid by Halva installment card!!! Twice! He warned that he was paying for Halva, but the girl said that the card was blocked. It's good that he had other cards and paid with other means, but it was necessary to pay for Halva! I contacted the bank and was told "The payment failed because the terminal was incorrectly configured: to pay with a debit card, not an installment card."
Blood was also taken from a vein in an ugly, painful way! I ask you to organize the normal work of the laboratory! Train your employees to make payments using installment cards! And organize the reception of visitors so as not to create such queues. You can also stand in line at the clinic, for free. And the blood will be taken carefully, painlessly.
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1
February 19, 2024
A very good laboratory. Friendly, polite and patient staff. Good specialists. During the preparation of the tests , very quickly . Comfortable and cozy.
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December 11, 2023
I prefer to contact the Invitro laboratory if necessary. The service is at a high level. A nice bonus is coffee/cocoa 😍
When I took the PCR test, the specialist noticed that I had visual problems and advised me to definitely go to a good doctor. Thanks to her, I really had a problem that required serious intervention and treatment. They looked at it in the clinic, they didn't really treat it... 😞
So, special thanks to the caring specialist ❤
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March 11, 2024
03/11/2024 I was in this laboratory with a child, they gave blood for analysis.
I have been a client of various private laboratories, but this is the first time I have encountered such an attitude: a laboratory assistant does not know how to communicate politely with a client at all. I had a feeling that I was in a state polyclinic, and not in a private laboratory, where the courtesy of the staff should be one of the main principles of work. I would like to note that the client does not expect the staff to babble, politeness is primarily about respect.
Also, when checking in at the reception, I asked if the discount promo code was valid. The receptionist said that she was acting, and calculated how much the discount was. However, at home I noticed that the cost had not been changed, and the payment was made in full without taking into account the discount, which also left an unpleasant aftertaste.
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November 26, 2023
My favorite laboratory, we always take tests here. Convenient, fast and polite staff. There is no need to sit in line, the child has time to do before school and plus that you can come on the weekend. Balloons and coffee are a separate joy😀
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October 31, 2022
I would like to express my gratitude for the patient and attentive attitude of the staff. I use Invitro services regularly and undergo examinations. Pleasant staff, convenient location. Everything is very neat and pleasant. The administrator Alla is a very pleasant woman, she will always explain everything, help fill out the documents, tell you all the necessary information.
And in general, the girls are all wonderful at the reception, so much patience and understanding. Thank you for your hard work.
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July 20, 2023
I really like the laboratory at Yesenin 36. The staff is polite and correct. I would especially like to mention Anna Berestova. When I see that she will take blood, I am calm))) It's fast and it doesn't hurt at all. The administrators are great too. Today, 07/20/23, when I came to take the tests, Elena Pavlovich was making out. A very pleasant, patient, calm girl. It's good when there is no nervousness and rudeness. Thanks!!!
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1
April 13, 2024
A good branch! Friendly staff, everything is at the highest and professional level. I am very pleased!!!
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1
January 25, 2024
A wonderful office, always polite staff, always help, explain everything, the staff who takes the tests is always neat, polite, attentive
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January 13, 2024
It was necessary to take tests, which were prescribed by a gastroenterologist, promptly serviced. Excellent center near the house.
I also additionally took vitamin D.
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November 10, 2023
In the summer it was necessary to take a special blood test, I turned here. Everything was done very quickly and efficiently. Top-level service :)
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March 23, 2024
Excellent laboratory near the house, always pleasant service and results on time
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May 11, 2024
Very prompt professional work. The immunogram was done in 2 days instead of 5. Thank you very much
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October 24, 2022
I often use the services of this medical center, I want to express my gratitude to the administrator Alla. Always very attentive service, detailed answers to all my questions. Quick registration even when there is a large queue. I also like that they tell me about useful promotions and additional tests, which I was not even warned about at the clinic. In general, I will continue to visit in the future.
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January 26, 2024
Today I donated blood from a vein, the nurse is just God, I did not have time to turn my head away as she made a puncture and took blood, I did not feel anything, from the word at all.
Thank you very much for the staff.
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October 21, 2022
There is an elderly receptionist with glasses on her head, who makes out incredibly slowly!! And it's not the first time she hears what you say to her, she has to yell at the whole queue, which she collects even when there are few customers. No matter what time you come, even 3 people - an hour service. For some reason, blood is taken faster than it registers, it gets confused in the tests. We ask the management to at least create an electronic queue, because the room is not adapted to a large queue clearly, and even in a private laboratory to ask who is the last.
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1
January 3, 2024
Although I am afraid to donate blood until I lose consciousness, but in invitro the staff always does their job with trepidation. Thank you for your awe
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January 30, 2024
We only go to this laboratory, the staff is always polite. I recommend it to everyone
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October 24, 2022
Excellent service! I brought the child to take tests, they were very attentive! Many thanks to the administrator, her name is Alla, and the nurse for their high-quality and conscientious attitude to their work. Now to take tests - only here!
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November 28, 2023
A very good laboratory, the approach pleases, the main thing is the most delicious coffee)))
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1
June 16, 2024
The paperwork takes three times longer than the actual analysis. Nevertheless, the staff is correct, everything is very good. It's good that they don't take money for shoe covers.
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July 26, 2024
It takes a very long time, only 1 window works on a weekday, half an hour in line only for registration, many leave due to waiting
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May 18, 2022
No privacy, - the whole queue listens to all your data, why ask all this out loud if they have all the data? In addition, they are very slow to register. A lot of unnecessary words, a lot of fuss. We have gathered a huge queue. A feeling of incompetence, insecurity. Customers' time is not appreciated. The procedure itself is fast. I was also unpleasantly surprised that the price on the site is inconclusive. Is the cost of consumables unknown in advance? Does it become known only by the time the check is issued? Why is it impossible to specify the final price on the site, a person counts on one amount, but in the end it is completely different.
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5
April 11, 2024
Fast service, very polite staff
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October 21, 2023
A good place to take tests, everything is at the highest level, from staff to test tubes
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September 12, 2024
Thank you for being there!
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December 26, 2023
I always take tests here. Fast, clear and not painful. No complaints.
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November 1, 2022
Very good work organization. Everything is clear, fast, and high-quality. Thank you for your work!
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2
April 27, 2024
There are rare types of tests that are not available in the city
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December 14, 2023
We were all alone on Sunday, which we are very happy about!
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October 5, 2020
I would like to express my gratitude to the medical center as a whole for the attentive attitude to patients and, especially, to thank doctor Karpuk: an excellent specialist who clearly and in detail answers all questions))) thank you very much!!!
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1
February 12, 2023
I liked everything. I just waited in line for a long time (I think this is due to the fact that I came at 8 a.m.)
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1
February 8, 2024
Everything is fine, at home.
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1
November 5, 2022
We performed the work promptly, quickly and efficiently
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3
June 2, 2021
It's a great place to get tested. Quickly. It doesn't hurt. Comfortable. Pleasant medical staff, water, coffee, shoe covers.
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2
January 22, 2021
At the INVITRO laboratory on Sergei Yesenin Street for the first and last time, it is not surprising that it is in this department in Minsk that the lowest mark is. There can be no question of confidentiality, at the reception the girl asks me several times very loudly what I need, she also seems not to know what services the laboratory provides, it got to the point that I showed her twice what I need from their website. In the gynecological office, there is a very dirty floor, on which you need to stand with bare feet to walk from the couch to the chair, the doctor did not offer any additional shoe covers and personal hygiene products. Everything was done very roughly, and when I reported that it hurt, I received a monosyllabic response "so what? be patient," after which discomfort and pain in the lower abdomen were felt all day.
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April 9, 2024
Everything is fine.
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1
November 21, 2021
Everything is at the highest level. Fast and results day to day.
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May 10, 2021
They were accepted ahead of time.
The girls at the reception are just great
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6
July 26, 2019
Polite and qualified staff. You can quickly resolve your issues.
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October 26, 2021
Like
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November 24, 2018
Polite staff. I do the tests quickly. And accurate.
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December 20, 2018
It's terrible, it hurts a lot
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