Three stars are certainly understated. The 4* hotel is worthy. Clean, friendly receptionists, good cleaning, excellent location. We will definitely come back
A regular guest of the hotel. In any country of the world, Ibis is a fast service that solves any of your questions, no matter how absurd they may sound. Excellent sound insulation
A very cool hotel chain around the world. In this hotel, everything is super. The location is in the very center. Very tasty breakfasts. Friendly staff
This is the third time in Yerevan and every time I stay in Ibis. Excellent price/quality ratio. High-quality breakfasts, daily cleaning, pleasant loyalty program
Very low-budget, but Spartan conditions - there is traditionally no closet, the hair dryer screams more than it dries. The location is top - 1 min from the main pedestrian street of Yerevan, there are a lot of establishments around (therefore they did not take breakfast).
I really liked this hotel!
It's really cool!
Great breakfasts!
Cool rooms!
Comfortable beds, there is a TV, in the bathroom there is a shower cabin, replaceable towels, shower gel, for hands, there is a refrigerator.
And the hall is just a fairy tale!
You can relax and work!
The staff is all right, I'll say it briefly)))
I advise you!)))
The advantage is only in the location . We took a regular room, no slippers, no toothbrushes, no shampoos. For such a price, the room was ruined, and the service was so-so. We returned to the Europa hotel, even if there are old rooms, but all of the following are there, and it is also located in the center (but not on northern avenue) of Xiu, excellent service staff.
Excellent location, all nearby attractions are within walking distance.
The staff is polite, fast, without complaints.
The rooms are clean, comfortable, and have everything you need. Quiet, the sound insulation is excellent.
The breakfasts are excellent, I especially liked scramble (exactly the way it should be, not over-dried), sausages for breakfast are also excellent, not "paper"
The location is good, the service is so-so 2 out of 5, the rooms, depending on what to compare, pull 3 stars at most, the food is normal, cleanliness is also normal, we arrived from the Airport to them at 6 a.m. we needed a room for a day, the situation was as follows: we were there for the 2nd time the first impression was better about this institution, so so at the reception we were told since they count check-in from 9 to 12 the next day, early check-in is + 50% of the cost of the daily price and plus a deposit per day is just a mockery, that is, to spend the night you need to pay $ 300)) we wished them good luck and left 20 meters away, an order of magnitude better Hotel without a deposit with a swimming pool, a gym and views 100 times steeper and 2 times cheaper
I really liked the room itself, everything is beautiful and clean, the room was also cleaned without problems. However, you can't go down to another floor except your own, and sometimes I had to cross paths with friends to convey something. Also, when leaving the hotel, all the administrators disappeared somewhere and until he personally went and called one of them, they did not come. I am pleased with the location of the buffet restaurant on the second floor, but I was not there because it was a little expensive. In general: I liked the hotel, most likely I will come again)
Excellent modern cozy hotel in the city center. Friendly girls at the reception. I didn't take breakfast, cocktails and coffee are fine. I recommend. The perfect price/quality ratio!
A very nice hotel in the very center of Yerevan, courteous staff,excellent breakfast buffet, clean linen. Among the disadvantages are the quality of room cleaning and the cost. The room costs 7.5 thousand rubles plus breakfast 1.3 rubles.
Nice hotel. The location is super, in the very center, 20 meters from a pedestrian street with shops, boutiques and cafes. Friendly staff, ready to help with any questions. Lounge area with cafe, restaurant on the 3rd floor, buffet in the morning. There are a lot of cafes for every taste near the hotel.
The rooms at the hotel are standard, everything you need is there.
Nice hotel in the heart of the city. The level of service is higher than the star rating of the hotel. Cleaning every day. Clean, the staff is responsive. One of the disadvantages is the monotony of breakfast dishes.
We are staying at this hotel not for the first time, very convenient location, beautiful well-groomed rooms. I put three stars because of the deterioration in the provision of services by the hotel, as well as because of the unprofessional behavior of the employee of Son, I'm not even shy to say boorish behavior, then I will describe the whole story.
On October 05, I issued the service "Meeting a guest at the airport", I was assured that they would "ironically" meet the guest (my mother), even in case of a delay in arrival due to the fault of the airline, the driver tracks the flight and knows when to arrive, he will be on the spot at the right time with a sign. Day x comes, I woke up in the morning and saw an audio message from my mom that she didn't see anyone with a sign, asked around the airport staff, who reported that they didn't see anyone with a sign, and the next message 10 minutes later that she took a taxi and was going to the hotel because she didn't find anyone. Then I called the reception and quarreled about the fact that no one met the guest, to which they replied that the driver was somewhere there, let's call him, but I notified him that it was too late. As a result of the conversation, I asked if this service was considered rendered, to which I was answered no, and we agreed that the money would be refunded. After a while, I went down to the reception and decided to clarify the status of my problem in person, I was assured that the money would be refunded, but with a small reservation: "After checking out of the hotel." I didn't pay much attention to this and went about my business. Now to the final story, because of which I was at a loss about the "mess" and "rudeness" on the part of the employee of Son. In the evening, I went to the recess and heard from an employee of Siranush (thank her very much for her patience and professionalism) that it turns out the money will not be refunded, allegedly the driver came, so we don't know anything, for all my words, that we could call her on WhatsApp instead of mobile, if let's say it was not available (although as a result, they could not show me that the driver really called). We argued for a long time, another employee of Son entered the case, who for some reason felt it necessary to say that these were their friends, they would not lie, and then showed a photo with a sign with the guest's full name, but for some reason without the driver himself with the time 08:20, they say, look, we are not lying, but to me my mom wrote at 08:10 that there was no one, I voiced it to Sonya, but I heard some kind of unreasonable answer. We argued for a long time, for some reason Sona pointedly brought a security guard to the reception, then she answered boorishly and asked us to be quiet when other guests came, in the end she answered my affirmative answers "Yes, yes, of course, you're right, yeah." For all the time of my communication with Siranush, she tried to "get into" the conversation, which only distracted both us and her. If this review is read by the administration or a senior manager, we kindly ask you to take measures and hold a conversation with Sonya, perhaps you need advanced training courses in communicating with clients. Thank you.
A very nice hotel. It is located in the city center. The room is very quiet and very clean. A restaurant with good cuisine, open for a long time. You can always have tea in the evening. The staff is very friendly. there is a luggage room, for early departure, there is a place to leave things. I liked everything very much. Thank you.
I really liked everything, the service, the cleanliness, the food. Thanks a lot
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Anonymous review
November 10, 2022
I liked it, everything is cool, the rooms are clean, there are Russian TV channels, the only thing is that the breakfasts are a little monotonous, but satisfying, the rest is good and excellent. In the morning and in the evening there is no noise from the street, people do not walk around the center at all until 9 a.m., you just relax in silence. The location of the hotel is especially excellent and the service is excellent. Everyone speaks Russian. They are very friendly and very friendly. You can feel the comfort and hospitality from the first minutes of check-in. I recommend this hotel.
Very convenient location, the center of Yerevan, boutique, cultural and public life. Often amazing musicians and singers... comfortably hosts events, especially educational ones ... participated in a very prestigious international medical conference
A good hotel. Park Inn class. The breakfasts are delicious. The rooms are clean. In the very center. There are a lot of restaurants and shops nearby. I recommend it 100%%
The location of the hotel is 100 out of 100!!! You are in the very center of the city, within walking distance of all the top locations, while the hotel is located in an area where you can not hear the hum of cars and crowds of people.
The hotel itself is very cozy and modern.
The hotel staff is friendly and ready to help resolve any issue.
The rooms are compact, nothing superfluous, but overall very comfortable.
I am absolutely satisfied with my choice of hotel, I boldly recommend it.
A stylish, interesting hotel with comfortable rooms.
Not a bad delicious breakfast. It is especially pleasant that there is local jam, including walnuts, figs and cherries.
The only negative is the uncomfortable closet in the room. Open and without shelves. There is a built-in safe inside, which can only be closed with a code, without it the door is not fixed.
Cozy hotel, pleasant staff, delicious cuisine. It is located in the very center of Yerevan, almost the exit from the hotel immediately onto the alley. There are many shops, opera and beautiful places nearby.
A great hotel, despite the 3 stars, daily room cleaning, towels were changed every day, even slippers!!! changed, very clean, decent breakfasts, helpful staff. I recommend. If I am in Yerevan again, I will definitely stay there.
pleasant unobtrusive service, it's a pity that there was no kettle and tea in the room, but it was uncritical, because we left early in the morning and returned in the evening.
the breakfasts are delicious, but monotonous, although you can eat churchkhela endlessly))
A big minus is paying only in cash, for such a large hotel chain it would be possible to introduce card payment. Well, making a deposit. which is not warned BEFORE check-in, but reported upon
The city center, almost all iconic establishments are within walking distance. There is a very large selection at breakfast. The rooms are small, but there is everything you need and enough to spend your business days
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Александр
Level 30 Local Expert
January 9
It's a nice but a little tired hotel. The linen is not changed, the carpet in the room is not clean. So-so breakfasts. But it's inexpensive and right in the very center, which is cool.
A good chain hotel. You know what to expect, whether it's Yerevan, Moscow, Kolanta or Omsk. Clean, quiet and comfortable. A good breakfast. The hotel is located in the very center, within walking distance to all the sights of Yerevan
We always enjoyed staying at this hotel. This time, on 06/11/2024, we wanted to extend our stay, but a rude employee named Zara, with her inappropriate behavior, upset my husband and we moved to another hotel.
Excellent location, wonderful staff, cleanliness, good breakfasts, lots of fruits and nuts. I really liked that the silence in the room is excellent sound insulation, and it is in the very center of the city) thank you
The ibis is the ibis. They keep the stamp. French luxury: the kettle is in the rooms only in the suites. The big plus is that there are always rooms for the campaign. Which is convenient if you know how much you have arrived and are constantly extending it. Other hotels (with kettles, cheaper breakfast and payment by Russian card) are disassembled much faster. I was traveling on business and the location is convenient, everything is nearby.
A very pleasant Hotel!
Cleanliness, convenient location , underground Parking, amazing staff , Russian speakers , daily cleaning!
Price and quality match !!!
I have already stayed several times, only a pleasant impression.
Only the location is normal, the rest suffers a lot. The rooms are small, shabby, there is no iron in the room, the bed and linen are not soft, the shower works intermittently. We won't stop here anymore, it's not worth the money