Earlier, I wrote for the ruined vacation, tour number 399553, 3 tourists rested, from 10 .05. 2025, to 16. 05. 2025, at the Albatros Luxury Suites 5* Sharm El Sheikh hotel
The best and most reliable tour company! Always good prices, excellent service, polite managers! I especially want to mention Assel, thank you for your quality work, you always find great tours! Recommend 👌
I take it back!!!!"We use an excellent travel agency, I recommend it’
Instead of sending the insurance, I had to call all day, it turned out that our manager went on vacation, which you will ask, but it didn't end there when we arrived at the airport, we were told that our departure was not at 2:00, but at 6:00 the manager answered the call and said that no one was to blame and she just She apologizes, and we have to sit for 7 hours on our vacation waiting for our flight, since you can't see if she received a message, and of course no one is to blame for this. The vacation has not started, but it seems that you already understand our mood.instead of spending this time at the airport, we were refused compensation upon arrival, when we were on vacation, they promised compensation, since the same airline delayed the flight, and the airline company provided only 0.5 water for 11 hours of delay.
I flew with Goutur to Istanbul in autumn.
Thanks to Asel's manager❤
Everything was quickly picked up, we were in touch all the time.
I recommend it, 10/10
Good day to all! My husband and I are happy with Valeria's work, she is very friendly, attentive, accompanied us from Almaty and was in touch 24/7, always promptly helped and responded to the appeal, my family is very happy with the trip, thanks to Valeria.
The downside is that very early check-out from the hotel, very rude airport staff from the Egyptian side, is unpleasant. Egypt must remember that the country's only income is tourists. The travel agency needs to find a way out, or let them stipulate on another level the attitude towards departing tourists, really, you feel somehow offended, you feel aggression and ill-will.
Have a nice day and wonderful trips to all. Our family are experienced travelers. We choose Turkey because of the small children. Thank you very much to the company that this year's trip to Turkey was comfortable and left many pleasant memories. The manager picked up a tour to the Alva donna hotel 👍 we fell in love with this hotel
We chose the UAE. We have long dreamed of visiting there. We did it all right! Despite the heat, the rest was a success. Thank you for a well-organized vacation!)