The staff is untrained, rude and even stupid, they do not answer calls from the room. The kitchen in the lobby sucks, the desserts are a year old, the staff is not efficient. The rooms are nice, clean, but in need of renovation. There is a problem with parking, there is no distinction between guests and residents. If you reduce the price by 50-60%, then there will be a decent institution according to the service, but for now I do not recommend it!
A nice banquet hall! But the problem is that no matter how much they asked, the air conditioner was not turned on! It was very hot! The rain saved us when we went outside
Ooo, the price does not match the quality.
The lobby is normal, and the rooms are shabby, everything that can be stuck out is half broken.
Breakfast is weak, there is no choice.
The restaurant on the 10th floor is a separate song, the interior is gorgeous, the food is delicious but expensive, and when you look out the window, you see dust and dead flies between the windows.. Well, you have to match everything.
I compare the hotel with Aidan's Shymkent Plaza, but as they say, there are completely different levels, although the room prices were the same, Ishim loses at times.
The room is relatively good Daily cleaning Outlets are very inconveniently located and there are few of them There is a cooler on the floor There is a refrigerator in the room A good breakfast but there are badly crumpled plates Fast Internet Good location Polite staff
Breakfast was declared a buffet, in fact, the same dish was served for 3 days in a row without a choice.There was only 1 room cleaning in 3 days, no one checked for toothpastes and toilet paper (everything was over - and so it will do).The refrigerator in the room does not work, there are no dishes, only 2 glasses, there is a howl from drafts in the room, there is simply no sound insulation in the room, 2 out of 4 lamps do not work.But the girls from the restaurant had a separate blogging-they gave out ice and whiskey glasses without any problems.
But for such a number, 16,500 rubles for three days is somehow a pity
The best hotel in Pavlodar!
The reception helped in whatever way they could, they did not refuse any request.
A wonderful varied breakfast.
Swimming pool. Sauna.
We stayed at this hotel twice on the way there and back.
I recommend it to everyone
Lame service, sluggish staff. Besides, he also deceives his guests. In two days I changed 4 rooms - in one with my wife I was offered to sleep on separate beds, in the second the bathroom was clogged, water poured into the room, in the third there was no water. At the same time, the receptionist - Damir told fairy tales that there is no water in the whole city. Although there was water everywhere.
It's not worth it, the hotel is of course gorgeous, with so-so service (this is the norm in Pavlodar), but the price should be lower only because of the staff, well, or higher if you change the staff
Great room, great location of the hotel. Breakfast is included in the room rate - 6/5. The only drawback was that I had to wait a long time for hot water to heat up in the shower.
Clear. The staff is polite. The food is delicious.
One of the disadvantages is the lack of tea pairs in the rooms. You have to drink tea from glasses under drinks.
The room is not cleaned if you are moving out that day. Even if you have a late check-out.
Also, late check-out can only be done before 18. And you won't be allowed to stay even for half an hour.
It really needs updating. We took a three-room suite, everything is kept on snot: in the bathroom, the hanger collapsed even without our help, nothing was hanging on it. Faucets and shower hoses are flowing, there is no water pressure at all. As a mockery, the bathroom - but there is nothing to dial it with: there is no mixer
We were in November 2022. The whole hotel is being blown in the rooms. The lobby is also all blown out. The staff sometimes does not cope with their duties.
A normal hotel. Excellent breakfasts.
Building B has been repaired, but Building A is already in need of repair. The service
has gotten worse in the last 2 years.
The new building is not bad. The old building is sad. Good breakfasts, clean and quite large rooms. The staff is terrible. They work on the stream. They are constantly trying to cheat for money.