The service is below the baseboard, the cashiers sleep on the move, there is nothing to give change, you have to wait a long time, although the queues are small. But there is a lot of choice, although everything is fine with this. Please take care of the service at the ticket offices!!! The leaders have this request for you. This is a review of Hippo on Rokossovsky. Thanks in advance.
They are changing for the better. The assortment is large. Self-service cash desks have appeared. Prices are not higher than euroopt. The truth during rush hour (Friday evening) there are queues.
I'm writing from my husband's page. I bought two types of minced meat in Hippo, beef with pork and chicken fillet. Minced meat of the store's own production. So, there are a lot of ground bones in the minced meat, and quite large ones come across. Where did such bones come from in a chicken fillet? This is the first time I buy such disgusting minced meat, I don't set foot in Hippo anymore, it's disgusting!
A fabulous store, everyone is so good. It feels like everyone is working in one breath. Thank you very much for that and keep it that way. All the best to you.
There is a large selection of goods, the quality is good, the staff is like everywhere else. It is convenient that there are self-service ticket offices, because there are usually long queues.
I don't come in so often, but for the second time in this store, sellers consider it their duty to comment on the passport photo. In other shops, other facilities and at the border, no one has any questions. Probably because people there know that it is necessary to compare facial features. Specifically, yesterday I went to get an energy drink and decided to use the self-service checkout. The seller came up and looked at the passport, said in a rather unpleasant tone something like "oh, you don't look like yourself at all." What's the point if you confirmed the purchase anyway? Let her then already call someone sighted from the elders and feel awkward herself, and not force me
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z-e
Level 8 Local Expert
July 3, 2023
The store is big, the selection is good, a little strange! the location of the departments, you need to get used to it))) polite staff, there are self-service ticket offices. I visit mostly during the day, so I didn't see huge queues.
The store impresses with a variety of goods and they are mainly local, Belarusian production. The price tags correspond to the laid out product, There is its own cooking with pastries. There are no queues, there are many cashiers and the cashiers work very professionally. Russian retailers have a lot to learn.
A good assortment. A large area. There is its own production, products cooked in tandoor. The price level is slightly higher than in other retail chains, promotions are constantly taking place.
The most boorish behavior of an employee who helps at the self-service checkout. It was serviced several times at the self-service checkout. And all the times the employee was as rude as possible to me, as well as to other clients. Because of such service, I don't want to go into the store
A chain store that has everything. When you enter this mall on Pobediteley Avenue for the first time, immediately ask the security guard or manager where to go.
The opinion about the store was categorically spoiled when it was removed from Yandex.delivery in the rain. And already when the rain stopped. The store gave the opportunity to collect the order for 30 minutes, and at the time of registration and payment, the opportunity disappeared. Disappointed. Disgusting attitude towards customers and their time
On June 18, 2022, at about 23.30 we were in the store and here are the moments that we did not like, and now point by point:
1. The employees in the salads / cooking department either put on an invisibility cloak, or they were not there, which apparently corresponds to reality and did not come after 20 minutes, at this time 6 people just left hungry without trying your culinary delights;
2. Thanks to a woman from the confectionery department, who came up at the request of the senior cashier (hence the question, who distributes duties to whom?!) and weighed me a pancake, which on the label of which was written in black and white "With MUSHROOMS", hence the question: dear Hippo administration, where is the composition of this product? (Like everyone else) not on the label, not on the price tag, not the cashier does not know the composition; then a woman came up again from another department, since the day of the culinary worker came to an end and convinced me that the pancake was without meat; But now a huge claim to you on my part, it turned out that it's with MEAT (I don't eat meat, that's the point) and it's good that I had someone to try and tell me what your unknown pancake is made of, it's a joint and it's very big, then write at least "with chicken and mushrooms", of course, only the name is from mushrooms there too;
3. There is no date and time on the price tags, what and when is packed, from here you can come up with the packing date yourself? Or are you giving free rein to your customers' fantasies?
In general, they are extremely dissatisfied and there is no desire to go to your store.
The administration does not respond to all complaints in any way.
Conclusion: Hippo is really the worst store in Minsk, it has already been checked several times. With this attitude towards customers, you will close soon.
Once you get into any of the hippo stores.in other stores of the chain, you will get the impression that you have already been here. but I wanted a little zest.She 's here.He's underground.
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(^_-)
Level 8 Local Expert
July 8, 2024
An excellent large hypermarket, has everything you need and is open until late, the only one in the area
Not a bad choice, but insanely expensive. Maybe it's okay with other places, but I was in Minsk for a week and I almost sat in this store about the receipt
For a tourist, it's just salvation - they work up to 2 hours. There is a fairly large selection of finished products (salads, cutlets). It was a surprise that alcohol was sold by shops at all hours of operation😁
The price tags are among the highest in Minsk, and the service is at zero. The client is simply not seen here. There are three sellers in the department where tandoor pastries are sold: one knocks out a receipt, two pack the goods. There is only one saleswoman in the huge department, which actually consists of four: sausage, fish, cheese and live fish. As a result, buying something there is almost like completing a quest, running to another store faster. It's useless to find out anything, none of the other employees will help, they will just return to one of several queues. As a result, customers leave without shopping, the store loses money, and everyone is unhappy, but the Hippo hypermarket seems to be satisfied with this situation. In short, I vow to go to this very strange place
Today we bought products for outdoor activities. The pita bread is covered in mold, the sausages for frying are spoiled, the taste is sour, the smell of rotten meat. It is unpleasant that customers are being deceived in this way. I hope for feedback from the organization. There is a receipt and all products.
A good assortment, but I did not like the situation, I asked if it was possible to pay via SamsungPay with a Russian card, they answered yes, I typed a full basket of products and payment did not take place at the checkout, the mood was spoiled
On my first visit, I was upset by the assortment. Almost the same as it was in Euroopt, even the names of the minced meat are the same.
The next time I visited, I was upset by the slow service of the cashiers, standing in line for 30-40 minutes when there were 3 people in front of you, it was a little annoying.
On the third visit, I decided that I would definitely not buy confectionery and fruits here anymore. The fruits are rotten, and the cake, which is a "carrot cake" decorated with physalis, cannot be eaten, it is a piece of something fatty and sweet, not a cake. But the last visit was the last. At home, I found two small red cockroaches in candied mangoes.
I don't understand why to make a delivery without a normally working site: and the search does not work, the address does not enter, the quest with payment