Gippo
894 reviews
November 20, 2024
Long wait for purchase products 😞😞
January 27
Krasivo
June 25, 2023
Good
3
March 4
A visit to the Hippo hypermarket left mixed impressions. On the one hand, the standard set of products, familiar to chain stores, convenient location – all these are certainly advantages. The range is not new, but the necessary minimum can always be found.
However, on the other hand, it was not possible to avoid the typical problems for hypermarkets – queues at the checkout, especially during rush hours, and not always friendly staff. Prices, in my opinion, are somewhat too high compared to competitors, although promotional offers can sometimes be profitable.
One of the pleasant surprises is the presence of an electronic queue in the meat department. This is really convenient and allows you to avoid crowding and disputes over the right to be served first. In general, "Hippo" is a good option for shopping, but without any outstanding features. You can recommend it for a visit, but don't expect anything supernatural.
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February 17
There is a large selection of products, but their placement is not very convenient. That's how I saw Aqualor products in the household chemicals section. You'd never guess to look for her there. It is not always possible to find the right price tag for the product. Fortunately, there is a scanner, but you don't run into it. There are very few cashiers and often not all cashiers are open. During rush hours, queues reach more than 10 people at the checkout. Experts can be rude and unfriendly. This can be seen more often in the information center, the department of tobacco products, and ready-made meat products sold by weight. In the department of ready-made meat products sold by weight, products can be stored outside the refrigerated display case (stored either on it, packaged in food film, with a price tag pasted on, or on its shelf, on a tray). She can lie there for hours and no one cares. The store denies everything, of course. At the same time, at temperatures above 6 degrees, these products become a source of poisoning.
See original · Русский
1
November 6, 2024
A very good shopping center and a hippo grocery store, one disadvantage is that there are long queues and there is not always a price tag. In the morning, all the cells are already closed, although there are 3 people in the store, they are not working properly, and they do not want to fix the problem. I bought headphones for 3 days, although the warranty is 1 year, this question was clarified at the information center that they do not work well, and the staff said it was fine, the result was enough for a couple of days
See original · Русский
December 17, 2024
It is very pleasant that it works around the clock, helps out, because there are no such shops nearby anymore. However, 5 stars only for this, because the employee at the self-service ticket offices at night apparently decided that looking at the customer with pronounced contempt and grimacing is a permissible thing. I understand everything, we are all people, we all get tired, but this is working with people, you can't do that here. Or at least not to the buyer's face)
See original · Русский
1
2
March 26, 2024
Hippo in Momo, located near the Mogilevskaya metro station, is one of the largest shops. The choice is not bad, all categories of goods are represented, there are many ticket offices, but half of them are constantly closed, so there are huge queues at Hippo during rush hours. Self-service cash desks have recently been installed and the problem has become less acute. They can cheat at the ticket offices. I caught cashiers several times that extra goods might appear in the receipt with a large number of goods. Price tags need to be rechecked, as store employees do not remove outdated price tags. There are no costumers in the departments. It can be difficult to find a product, but there is no one to ask. There were cases of rudeness among cashiers, as it turned out, cashiers on a subcontract have the right to be rude with impunity. I wrote complaints to the book twice, both times the answers came without apologies in such a way that we were also to blame. The loyalty card is valid only once a month and only if there are purchases in the previous month. In general, we go to this store very rarely.
See original · Русский
6
2
December 28, 2024
A good assortment of products allows you to choose different products of the same type. For example, marshmallows from different manufacturers.
There are queues, but they are not as long as they could be, thanks to the staff.(There are exceptions, as in all stores in principle).
Close to the metro and other transport stops.
There is also a cool points system that allows you to save money, and sometimes buy goods for pennies.
See original · Русский
February 10
At Hippo in Momo, the quality of the goods, the width of the assortment is high. Cleanliness and atmosphere too.
But!
1 There are new packages at the checkout. They are beautiful and very pleasant. At the same time, they smell terrible. The smell that filled the entire interior of the car and stayed on my hands. It's very strange and unpleasant.
2 It feels like vegetables and fruits have become worse in quality lately. It's better in the stores of the 2 main competitive chains, although it used to be the other way around (to my taste).
See original · Русский
February 25
Nice shopping center. Lots of shops and a food court are not bad at all. I am very pleased with the round-the-clock hippo. There are long queues at Hippo during rush hour, but there seem to be enough cash desks to serve customers.
See original · Русский
January 25
A good Hippo chain store.
Asoortment and staff-everything is on top!
I lost a star only because of the behavior of security guards-lack of friendliness and nagging customers is quite common here
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1
November 28, 2024
The advantages are that there is a children's center on top, you can leave the child and go to the Hippo. Really, this Hippo has everything and the prices are lower, but oh! There are always huge queues. Especially at the end of the day and on weekends. Oh, and the meat department by coupons... pisses me off)))) and so everything is fine)
See original · Русский
March 9
I love this shopping center, it has everything you need, the location is more convenient, although there used to be activities for children at the entrance, now it's a rarity, but it's a pity
See original · Русский
October 20, 2024
Horror and darkness. Such impressions remain with me after visiting this store for the last year and a half. The store has eternal queues, slow employees and trolleys with goods around the perimeter of the store.
As always, on Sundays, after hard work in the village, I go there to "quickly" buy something to eat for the evening. However, in reality, "fast" stretches for at least 40 minutes, and all because of the "efficient staff".
Today, buying a salad cost me 30 minutes of useless standing in line while a female staffer tried to serve 4 people in front of me as slowly as possible. During this time, she: almost crushed the sushi, which she almost fell on; dropped a roll of bags on the same sushi, which had previously rolled around the dirty counter collecting all the dirt and germs. She did not take it out, but simply continued to slowly weigh the salads as well.
I can't even guess which way the management is looking, but at this rate you will scare away those remaining customers who are still ready, or for some reason have to endure such an attitude from the store staff. Think about it!
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1
November 22, 2024
Disgusting service. The guards are extremely unfriendly and rude to visitors. During the day, there are huge queues with a small number of working ticket offices. I can't get through to the staff in the evening and I can't wait. The assortment is normal, but there is no desire to visit this store.
I accidentally broke a jar of cucumbers, I had to run around the store in search of staff, and none of them could adequately tell me what to do. I decided to pay and return it to the information center, but a guard came running at the checkout and began to threaten and shout in raised tones, as if I were a malicious violator, although I immediately said that I would pay… The sediment is unpleasant. I wish Hippo to check the nervous system of the staff, and I will continue to choose other stores.
See original · Русский
2
May 6, 2024
A well-designed and spacious shopping center with a 24-hour grocery hypermarket. Good location. A good range of products. There is also entertainment. Probably one of the most convenient underground parking lots.
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March 15
The seller in the pastry shop poked around for half an hour to find the barcode for the pie and packed it in a bag without even asking the buyer. Self-service cash desks have been installed in such a way that it is impossible to miss the trolleys, the sellers at the checkout do not respond to requests for help, or rather they do it very reluctantly. And the most fantastic thing is that the barcode that we have been waiting for for a long time did not pass through the checkout and the seller, instead of helping us, offered to enter it manually on her own. Thank you for the excellent service.
See original · Русский
November 1, 2024
Dear HIPPo administration, does it seem to customers only that not 5 out of 33 cash registers should work in the CNN? It seems to be obvious that if the queue ends at the fruit, then something goes wrong. The location of the store implies a check-in after work, but the negative experience gained from organizing the service makes you make a choice in favor of other shopping establishments. I add: the ice cream has melted while waiting for payment
See original · Русский
January 4
There are constant queues at the ticket offices. There are so many cash registers, and 3-4 of them are working. Never, never will they teach all people to self-service cash registers. Of all the shops in Hippo, self-service cash registers are the most terrible - you feel like you want to steal something from them. These cash registers are constantly being blunted!
See original · Русский
1
January 19
Review of the delivery. Half of the basket is out of stock, which was reported half an hour before the deadline for delivery. They offered to bring the rest, but for a fee, since now the amount before free delivery is not enough. For a fee, without the necessary products, but with a delay. The bonus is the guy from the call center with a list of excuses that he personally is not to blame for anything, it's just that the site is bad and there are a lot of orders...
See original · Русский
1
September 11, 2024
The advantages are that you can buy groceries, the choice is good. Cons, I do not advise you to appear here after 16 ... because there are crazy queues at the ticket offices. Not all cash desks are involved, you have to stand in a huge queue, including at self-service cash desks. I also think this is due to the fact that after work, the entire staff of the wheeled tractor plant comes here for food. The street parking is clogged, most likely by the factory staff, so you won't find a parking place on the street at all, but there is an underground one, 3 hours for free. Therefore, I will keep this point in mind...and everyone who reads this review too
See original · Русский
2
August 14, 2024
The store is really good, but the cash registers for up to five products are simply killed by the presence of a boorish attitude of the staff.
Not only is the age-related staff sitting, who, during the service, not only talks on the phone, but also openly rude.
The older woman, even after I said that I did not have pennies to change, continued to demand them, raising her tone, and after finding the change, without looking at my outstretched hand, aggressively threw the change at me and the loins scattered even on the floor. She did not wait until I collected the change and brazenly, looking at me from under her brows, began punching the goods of the next customer.
See original · Русский
3
November 23, 2024
From the point of view of the organization of production and customer service, it is a complete zero.
It seems that managers save on everything and generally do not understand how to manage the store.
Queues of half an hour even outside rush hour at self-service ticket offices? There is clearly something wrong with the controls...
See original · Русский
November 13, 2024
Good location, large Parking, many ticket offices, self-service, constant discounts
See original · Русский
January 21, 2024
The main store in momo, everything is there, there are often promotions, there is an electronic queue in the meat department, it is worth considering if you need meat, it is better to take a coupon first and spend time in the vegetable store. Excellent bakery, pastry shop, fruit cakes are mandatory, you can cut a piece for any appetite. There are self-service ticket offices.
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1
December 4, 2024
Class. Finally opened, it's very convenient to get there now. We used to go to MOMO.
Thank you 🙏)
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November 2, 2024
I don't know why we added hippo (namely the point on momo) to Yandex delivery
How many times I didn't order, the delay is from 1.5 to 3 hours
It's impossible to get through to them
They are delivered with a delay , so there is also a boorish attitude in the store itself
See original · Русский
1
1
November 23, 2024
There have been huge queues lately. There are few working cash registers. A large shopping center, a lot of visitors. And at the checkout you need to stand for at least 30 minutes… It's a horror , not a store. Today is 11/23/2024. The management writes formal excuses. Nothing has changed . It takes an HOUR to stand at the checkout!!!! Are you serious???
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2
July 9, 2024
In general, everything is normal, the employees are friendly, the assortment is good, but periodically there are raids for those who smoke next to ashtrays on the street. Pay attention, they hung a new forbidding sign at the main entrance, maybe somewhere else... and one permissive in the "backyard". It's a sadness, it's not visible out of habit.
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December 30, 2024
Everything in our Hippo is fine, only the dried bream with caviar is missing, there are no paper filters for Philips coffee makers and Beck's beer. I demand to drive the heads of the relevant sections.
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September 20, 2024
A good store! Now it works around the clock, a large selection of everything! The store itself is big. Yes, there are long queues, but this is normal for such a store!
See original · Русский
1
December 28, 2023
Hippo in Momo shopping center pleases with the breadth of the assortment, always high-quality meat and delicious pastries.
Cons - prices are too high. The service is slow, especially at the ticket offices! We recently stood for 12 minutes, although there were only 3 people. The cashiers are barely moving, the administrators are not in a hurry to the cashiers. It was very frustrating!
See original · Русский
1
September 29, 2024
Where are my sausages?!
Why did I order my sausages at your "STORE", but I did not receive them in the end. As a result: The delivery was supposed to arrive at 19:00-19:30, but for some reason it was only after I called your office at 20:00 that they started collecting the order and it arrived only at 21:00. It was stated in the order: When replacing products, if they are not in stock, you need to contact me. Everyone put a huge amount on this , too ... We were an hour and a half late, and they didn't bring the sausages either (I haven't started talking about cheese yet).
See original · Русский
5
2
August 17, 2024
We liked this hypermarket. I like it when there is a choice of goods from different manufacturers. That's exactly how it is here. You can pay in any way.
See original · Русский
3
March 5, 2024
A huge selection of products that will please the most refined gourmet among the products. In addition, it will be possible to buy clothes and household goods and electronics.
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3
August 4, 2024
In search of certain types of rolls, I called many stores. They were found in this, according to the assurances of the information center, in large quantities. Arriving from the other side of the city, I did not find the necessary rolls. Sellers shrug their hands and could not answer whether they were available at all.
Time is wasted, the holiday is ruined. The information center does not have information about the assortment and availability of its own products.
See original · Русский
December 4, 2023
There is a large selection of products. The cooking is fresh, very tasty)
The queues are long, there are self-service ticket offices. There are cash desks where customers with less than 5 purchases are served, there is a quick queue.
There are many discounts and promotions.
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3
April 9, 2024
A great store with a large assortment. Prices for some products are higher than those of competitors , but this is compensated by promotions that periodically take place on the store's territory
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3
November 28, 2024
A large assortment, a lot of space for free walking, convenient display of goods
See original · Русский
1
1
October 2, 2023
Great store. Good underground parking. Three hours are free, the next hour is 1p. It works around the clock, which is very pleasing. The mall itself has everything you need. A variety of shops, a food court, a children's room.
See original · Русский
September 28, 2023
A good store selling groceries and consumer goods. Fresh fruits and vegetables, a solid baking and confectionery department. A large number of ticket offices. Always polite and impeccable service.
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3
October 1, 2023
An excellent hypermarket with a large selection in all departments.There are good staff behind the counters and at the cash registers (of course, maybe I just haven't met any strange ones yet).
The hypermarket is always clean.I haven't seen much rot in fruits yet...In general, the sanitary component is also decent.
For many, however, a slightly higher price level will be a minus.But I think it's worth overpaying for an adequate hypermarket.
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August 26, 2024
The delivery works abominably, do not contact this store. There is false information on the site, you place an order, pay, and then it turns out that the product is out of stock, three out of five positions. You get a call, they offer to replace the goods, but in fact there is no normal replacement, and when you refuse the order, it turns out that the courier has already taken the goods it is unclear what ( they are not ) to you.And the most original thing is that the money will be returned to you only in a week. I will never contact this store again.
See original · Русский
3
1
September 25, 2024
Check your receipts!
Over the past month, I have told the cashier three times about the price discrepancy, but they don't care, "go to the information center", the difference is returned at the information center, BUT this is not normal! Constantly the prices on the window and at the checkout do not match 👎🏽
And a favorite feature of cashiers with a huge check, they just finish off random goods.
And with all this, no one will say "sorry", they look as if you are to blame !!! 😤
See original · Русский
June 6, 2024
A very decent HIPPO, you can buy fresh pastries, semi-finished products, fruits, and greens.And most importantly, everything is of good quality.
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June 8, 2024
Once, at the checkout, I was punched with ordinary fish fingers at the price of Peruvian hake, after which I turned to the reception desk. We made a refund, but again we punched the product at a different price, and then the circus began:
I went with a store employee to the department where there was a different price on the price tag, she took a picture of this price tag, but refused to punch at this price. I would have given up on it, sometimes they didn't change the price tag, nothing like that. But since I was initially cheated 3 times, I became fundamentally.
At the counter, the employee began to claim that there was no other price tag, but she photographed it in front of me! I reminded her about the photo and she defiantly, showing the screen, deleted the photos. I said that I would go take a picture myself, to which she snatched out her phone and told someone to urgently remove this price tag. When I got to the department, there was no price tag at all.
As a result, he described the whole situation in a book of complaints and suggestions, but later he constantly met this arrogant woman at his workplace.
I like the store itself, it's very cool that they now work around the clock. But because of the staff, I can't put it above 3
See original · Русский
November 17, 2024
To go grocery shopping, you need to spend 3 hours, at least 2.5 of which you are standing in line. The store is very good, but it's not possible to just 😱🤦🏽♀️
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March 4, 2024
an excellent range of products, there are its own products of good quality.Convenient location and a fairly extensive store where everyone will find a product
See original · Русский
3
July 15, 2024
This is the most terrible Hippo of all! Regardless of the day of the week, the queues at the ticket offices were crawling and at the same time half of the ticket offices were not working. On Friday, you can generally spend the night in queues. You need to stand in the meat department for about an hour to take something. Going to this hippo is just a waste of time and nerves. Prices in hippo are the highest compared to similar stores. There are always some errors and cancellations at the ticket offices.
See original · Русский
3