Official dealer Geely
89 reviews
October 9, 2024
Many thanks to sales manager Anton Rozmyslo for his help in choosing a car. The car (x50) in the right configuration and color was delivered on time agreed in advance. Polite, correct communication. I hope that the service department will not disappoint in the future :) Thanks to the whole team of Alfort LLC from Grodno for their work.
I also want to express my gratitude to Igor, the bodywork manager. Unfortunately, I don't know the last name. Very quickly, clearly, without delay, I issued a car for the repair of the x50 car (08.10.2024). Polite, correct attitude towards the client. It's nice to see such an attitude. And they also called a taxi at the expense of the organization so that I could get to work). A trifle, but a pleasant one. Thanks for the service. 5 stars are deserved.
See original · Русский
November 8, 2024
I went to ask about Gili E8, two girls at the reception didn't even understand what it was about)) It was necessary to say the train and then it became clearer. They sent me to a specialist who was talking on the phone. Apparently they didn't like that I sat down and had to interrupt the conversation. The conversation went like this: Hello, silence in response, can I find out about e8, is there a loan for it like for other brands? No. Is it available? No. And when will it be delivered? I don't know. Here's the leasing department. Go to them. Of course, I didn't need to go to them)) See you later! And in response, silence. Of course, it was nice to talk, it turned out to be very fruitful and productive. It is not a pleasant car salon, I have not encountered this in more than one in Grodno.
See original · Русский
1
February 4
We bought a car in GILI 3 months ago. We came for the first one today - everything went great, we didn't have to wait long. It is very nice that customers have the opportunity to take a taxi on business, at the expense of the car dealership, as well as enjoy coffee))
As for the car itself, my husband and I are very pleased that we chose this car dealership. During the three months of operation, there were no problems, if there were any questions, our manager always got in touch and answered everything. I highly recommend JILI!)))))
See original · Русский
1
December 26, 2024
I came to get advice on buying Gili's car, the atmosphere in the cabin is really festive. The work of Alexander's manager is at the highest level.He explained everything gracefully and clearly, straight from A to Z, and also made coffee with himself. I'm already planning my next visit to Alexander, but I won't take a taxi home, but a brand-new E8. Alexander, thank you from the bottom of my heart
See original · Русский
1
December 13, 2024
It was very strange that emgrand came to see the car and asked the manager to show what colors could be, he said that they did not have colors just in words, that is, there were no colors, I asked maybe what kind of magazine with colors he said no..and this is the official center ..well, okay, I asked to show in the average configuration of the photo salon how it differs from the maximum, he said that there is no photo, I say maybe where to look on the site, he said no, I asked how the maximum differs from the average, he said a couple of buttons..Yes, this is the salon ..he could have stood up and shown the car to tell something, but no, he just sits and needs to get everything out of him, there is no interest in just getting a salary
See original · Русский
1
December 16, 2024
I bought the Belgee X50 in April 2024. The additional service was the anti-corrosion treatment of the body. When replacing the wheels with winter ones, it was found that the rear wheel fender was installed incorrectly, the mounting nuts were not tightened. There was not a small gap, about 1 cm (already fixed to the maximum in the photo), which is now clogged with sand. You can't put the fender exactly, you need to tear it off with a frozen anticorrosion. Question: How is the pre-sale preparation done??? Why can't our "specialists" finish the work properly???
See original · Русский
1
October 15, 2024
As for warranty repairs, it's all a long time in time. And it's unclear why the recording is then??? But that's not even anything. But as for body repair, it's TERRIBLE! We contacted you in June during that, they said: "Yes, the swelling of the LCP, they will contact you within 2 months." In August, we typed it ourselves, it turns out there is nothing on our car. There was just a question about the brake discs, let's go again, they said that there was a warranty case for the LCP and that they would contact us in 2 weeks. Silence again, a month later they dialed themselves, said that our application dated August 12 was there, why they said they would contact us in 2 weeks, they do not know, but they will clarify everything and call back. Naturally, no one called back. And on September 30, they called and said to bring the car on October 7 or 8. We gave the car away on October 7, with the reservation that we have the edge of the door and near the handle pasted, and then pasting is MANDATORY! On October 11, we received a call, we can either come to pick up this day before 18.00 or on Saturday also before 18.00. When asked about the pasting, they said that they had not pasted it. They offered to pick it up and then come to paste it over, since they only have a master for pasting on Monday and Tuesday. Or during THAT (and it was only in June!).And I have only 150 km in one direction!
But that's not all, either, then they sent a photo to Viber, and asked me to say (from the PHOTO) that the painting suits me. As it turned out, they didn't get into the color! All these actions take place on the 11th, and the 2-month period expires on the 12th. They said they could extend it for three days, that is, until October 15, but they would call on October 14 and tell when to pick it up. We said again about the OBLIGATION of pasting.
On October 14, they called and said tomorrow at 15.00 the car will be ready, drive up.
It was time "x" 15.00, they said they were still gluing, wait for 30-40 minutes. We waited until 6 p.m. It's not summer time, it's cloudy, it's getting dark. They drove the car, began to inspect it, it was watered with water, and you can see the swelling, which they say is just water. Wiped dry with a cloth and it is clear that not everything is in order! However, they got into the color.
As a result, I went in vain, and this is both working time and fuel, and I just waited 3 hours for nothing, because 18.00, it certainly won't be ready by "15.00." And yes, the 2-month deadline is definitely VIOLATED!
I'm without a car right now, and I really need it! The attitude towards customers is simple.... It would be possible to put 0, after this situation I would appreciate it so much!
See original · Русский
3
February 24
I serviced my Jili under warranty and continue after. I like everything. The prices are reasonable. The quality of service is excellent. The staff is friendly. Recording is no problem.
See original · Русский
1
August 13, 2024
For the first time, I contacted this service center regarding the maintenance of my car. Before that, it was serviced exclusively in Minsk on Oryol Street. I would like to note that I live in Lida. It so happened that as a result of the inattention of the staff of the service with the loud name "Luxury Motors" Minsk, I did not reset the mileage meter until the next one, and I almost missed the next scheduled maintenance. I tried to service the car in Lida, but alas, there is a queue for rare products during the years of the collapse of the USSR, a week +. I didn't get to Minsk on the remaining run anymore. I tried to call the dealer center in Grodno, hoping that maybe at least tomorrow they will find an opportunity for me to fit my car into a busy schedule. Yes, there was such an opportunity, an employee named Ruslan listened to me on the phone and offered to come within a few hours, said they would find time. Special thanks to this specialist! Politely, briefly and clearly! Upon arrival, my car was immediately issued and put to work. I would like to note separately the time of completion of the work. The first TIME of the car on Orlovskaya, according to the record, they spent 6 hours with me, no, not like that, SIX HOURS, KARL!!! The second is a little over four. After I drove a Renault for nine years, also bought at the salon, and the car was serviced for the entire service life, I was surprised, to put it mildly, what is included in the BELJI service hours. But in Grodno, the specialists kept within 3.5 hours with an "unplanned" car. Is it pleasant? That's not the right word! Thanks to the customer service department. I am pleasantly surprised, I still have positive emotions.
I would also like to mention small, but incredibly pleasant buns: free drinks (water, coffee, tea, all sorts of colafantasprites), a play area for children. I have not seen this anywhere yet. I was happy to treat myself to two lattes while waiting. It seems like a small thing, but how pleasantly they stood out from the mass of similar organizations that I managed to visit.
There is a fly in the ointment in my memory, however, I have to mention it in fairness. This spoon is not related to today's visit, but this is the nuance, because of which I personally did not even plan to visit this dealership earlier (that's why I went to Minsk, even though it's further).
Last year, when I made the decision to purchase a new car and considered one of the options for Gilly Coolray, I called Alfort and signed up for a trial trip. On the appointed day, I took my wife and we went to Grodno. What was my surprise when a man from the sales department, calmly stirring coffee in a cup, rather casually asked about the purpose of our visit, and then gave out the news: I do not know who promised you, and who signed you up. We don't have cars for test trips, and we haven't had them for a long time. So you came from another city? Well done. While my wife and I were standing and absorbing the corporate identity of this organization, after Renault, a rather specific one, of course, he conferred with a colleague sitting next to him and made a solid offer: "Well, a colleague has such a car in personal use. He won't let you drive, but he'll give you a ride back and forth on the way." Hmm, in my opinion, a dubious offer for a person who buys a car for personal use and does not intend to use a personal driver. Having swallowed this moment, they politely refused. Next, I was interested in the question of the queue, at that time there was talk of three months of waiting. We were told: "Yes, it's easy, we'll put it, but leave a thousand or two in the deposit," otherwise people get in line here and there and wherever. Then patience broke down. I left the building, and called the first Minsk salon I came across, clarified the amount of the deposit when queuing, they smiled invisibly at me and replied that everything was free) because the queue is so big that if I refuse to buy, the car will find a new owner in 3 to 5 minutes. After that, I promptly signed up for a test trip there, and after completing it, I immediately ordered a car.
Today, I am planning further visits to this center, and I will boldly recommend it to my friends, even on the purchase of new cars. I am sure that something has changed for the better there.
See original · Русский
October 23, 2024
Only positive emotions from Alfort. We made the car according to the "CASCO " - all within the agreed time frame and with high quality. All damaged parts were replaced with new ones. The service is courteous, there is feedback. Thank you.
See original · Русский
1
June 21, 2024
We applied to the salon to purchase a Belgee X50 car. Vitaly Volchek, the manager, worked with us. I would like to express my great gratitude to this specialist. This man is a master of his craft. Polite, attentive. And on his day off, he solved our problem. This is not the first time I have applied to salons for the purchase of a car, Vitaly has conquered everything here. It feels like she is rooting for every client. I also want to express my gratitude to Armless Artyom Vladimirovich, who, even while on sick leave, helped us purchase a car. Thank you very much!
See original · Русский
1
December 28, 2024
Disgusting attitude of the staff. The consultant was on the phone and did not respond, she could not answer any questions. The bank's consultant communicated through "I don't want to." During the hour spent in the salon, we did not learn anything, we did not receive consultations on any issue. But we are 100 percent determined that we definitely will not buy a Geely car and will not recommend it to others.
See original · Русский
1
December 30, 2024
Excellent choice of cars, very nice car dealership. The repair is fast and high-quality. Thanks for the service!
See original · Русский
1
August 31, 2024
An excellent car dealership, they work competently, they do not offer too much. I asked for advice on the purchase of a car - I received qualified advice. Attention is also drawn to the fact that consultants do not impose their services. You make the decision on each additional service yourself. The time from contacting me to handing me the car is less than a month. Many thanks to the car dealership and the staff. I recommend.
See original · Русский
March 3, 2024
Convenient location.Good service.Everything is cozy and beautiful.Stanislav, the manager, told all the details of the purchase of a new car, while during the visit there was no opinion that they just wanted to "sell" a new car to you.The possibility of a test drive of the car model you are interested in on the day of visiting the car dealership. An adequate response to stupid and inconvenient questions about cars.A bank employee works on site, information on lending is immediately available on site.Good cars.It is not a bad option to consider purchasing a new car at this car dealership.
See original · Русский
1
November 13, 2024
An excellent car dealership, I recommend you to visit, and an experienced sales team will pick up a great car for you. You won't regret it!!!
See original · Русский
March 18
On 03/18/2025, I took Magina after THAT. They scratched my hood. I wrote a statement to the director. The impression is terrible. The workshop where they do the work is not allowed, there are no screens like in Minsk. Now I understand, it would be better to go to Minsk for THAT. I bought the car at Alfort and serviced everything according to the regulations right there.
See original · Русский
March 4
We were in this salon and somehow everyone is busy with something and someone, there is no special attention to people, I would like to be thinking about such a large purchase, so that they would somehow convince you, show you, tell you....
See original · Русский
August 17, 2024
It's horrible. Sales managers do not know their job for more than half, they constantly make some mistakes and forget something and then need to come back. The repair and maintenance time is specially delayed, so that more repair hours would be available to employees. There are no spare parts available, you need to wait from a week to infinity. Many jobs don't know how to do. Well, the main disadvantage is the lack of cars from the word at all... You will be put in a queue and it is not known how long to wait. Or take the white one)))).
See original · Русский
2
September 15, 2024
Good service is expensive, but high-quality service is guaranteed and THAT.. The rear view mirror was replaced free of charge under warranty, there was a jelly coolray defect. The coffee machine is free and when you give a car to the service, they call a taxi for free - a trifle, but it's nice.
See original · Русский
1
February 25, 2024
A great salon. Initially, during the visit, we were offered a test drive and announced possible options (trade-in, credit, leasing) for buying a car (we bought Gili Atlas Pro). All issues during the purchase process, including additional equipment, were resolved promptly. Anton Rozmyslo accompanied the deal. On Tuesday, we signed a contract (we bought on credit), on Saturday we took the car. The car, ready for delivery, was waiting for us near the salon with a beautiful red bow. It was also nice to receive a compliment from the salon in the form of a bouquet of flowers.
See original · Русский
1
December 4, 2024
I arrived at the time of 16:30 from Lida.
They said 40 minutes and everything will be ready.
As a result, I'm sitting and waiting at 19:30. The reaction of the staff is simply ZERO.
THIS IS THE LAST SERVICE I WILL TURN TO MORE
See original · Русский
1
November 5, 2024
I do not advise contacting the Geely service center! I bought a car in 2019, I always serviced it on time, all receipts and receipts were saved, after the warranty period expired, I turned to a private company and what I heard shocked me ... the brake discs are not changed, but honed, no one has ever changed the oil in the box, even the factory label is in place (who knows, he knows), the filters have not changed…although the filter boxes and all the spare parts were always replaced in the cabin…I do not know where they were taken from ... Now the car began to drive in a completely different way ... when everything really changed
See original · Русский
3
May 9, 2024
4.5 years of service, never failed. Everything is always on time and there are no complaints about the quality. Spare parts are available, the wishes are treated carefully. Thank you for the excellent work and good service.
See original · Русский
3
August 13, 2024
There was a desire to buy Geely, having arrived at this car dealership, the desire disappeared completely.
The first question from the manager:- do you have any money?
I really hope that in this salon, only the car sales department was not taught how to communicate with customers
See original · Русский
3
January 20, 2024
There have been no questions about the quality of the services provided so far. The staff is responsive and attentive to customers. They helped me make the right choice. Special thanks to sales specialist Vitaly Volchek.
See original · Русский
November 8, 2023
A good car dealership, which presents models of Jili and the Korean manufacturer Kia. Competent and professional staff, focused on sales. Convenient operation mode. I recommend you to visit.
See original · Русский
1
1
January 29, 2024
The salon staff are professionals in their field! Documents are processed quickly, they will adjust to the client's work schedule, they will hold a master class if you switched from mechanics to automatic when buying a car; they will also give a bouquet of flowers to each buyer (or only to customers?) a new car.
See original · Русский
November 10, 2024
I decided to become a client and am still their client. You can always solve car issues
See original · Русский
October 30, 2023
I recently changed summer tires for winter tires and was so delighted with your service that I couldn't help but leave a review. Not only is the work done superbly, but the conditions for customers are so humanly pleasant that it makes you smile. I enjoyed not only the service, but also the expectation, which, frankly, really surprised me
See original · Русский
2
1
March 22, 2024
Polite managers. You are given as much time as you need. You need a test drive, 10 minutes for registration and you go evaluating a new car. Tea, coffee and other amenities.
See original · Русский
November 14, 2022
I would like to express my gratitude to Anton Razmyslo for organizing the purchase of a car by Gili Tugella. I have made car purchases in salons more than once before, but this is the first time I have encountered this approach. All the work was done remotely, the first time I visited the salon only to pick up the car, Anton patiently listened to all my wishes and quickly turned them into reality. As a result, I got a wonderful car with all the desired options, almost without delay. Before contacting Alfort, I contacted dealers in Brest and Minsk. In one case, they did not agree on trade, they work with overbooking from the market, in the second, the conditions were a set of mandatory options for a mandatory amount, I thought there was no such thing in Belarus, but alas. I do not tolerate pressure on my choice, so I decided on ordering to Alfort, where there was none of the above from other salons. Additional work was done efficiently and on time. I strongly advise you to contact Alfort for a typewriter, you will not regret it!!!
See original
4
May 5, 2023
A winning attitude!!!! They left a deposit in January, no one calls, they found out for themselves!!!people who were fed in March received a car, but we were not offered, now they have raised the rate, planned to buy, but now we do not know what to do, it seems that the manager who gave us the contract works on the principle of who will give how much!!!!people have been waiting for a car since January, there were deliveries, he gave out cars to those who signed the contract later for a month, but people managed to get preferential loans, and we wait 5 months, the rights of the applicant are violated, the prosecutor's office needs to be sent there and let them figure it out. The impression was not good, the manager behaves unprofessionally, lies, and there is no explanation on his part.When asked to call the head of sales, the answer is, he is not in place!!!!Either the head closes his eyes, or does not know about his subordinates, manager Artem litovor!!!
See original · Русский
6
2
August 16, 2023
Anton Razmyslo serves clients very clearly and efficiently. Gili Tugella's car was received. Despite the influx of customers, his service and attitude are at a high level.
See original · Русский
2
1
December 28, 2024
Excellent service, quality of service)
See original · Русский
1
November 27, 2022
The owner of Gili. Warranty. I'm going through routine maintenance there. There were repairs. Everything is under warranty. In principle, everything is fine. The guys are managers who are easy to communicate. Make an appointment for repairs without unnecessary questions and delays. Sometimes there were delays due to waiting for spare parts, but as I understand it, it's not their fault, but the factory's. I'm not in the habit of whining and brawling about it. The prices, by the way, are also quite adequate. I had the opportunity to compare it with offers on the Internet - I couldn't find a better one. In short, it is a normal service for a warranty car. Time will tell how it will be later.
See original
3
November 17, 2023
I came to change the oil in the automatic transmission, they said "we do not serve other brands of cars, only jili", it remains to wish only to develop to serve any brands of cars.
See original · Русский
4
July 2, 2023
They are growing and improving, it is noticeable. But it is also noticeable that the lack of competition is harmful. I bought several cars there and I will return more than once. But once again, the lack of competition relaxes.
See original · Русский
July 15, 2023
The salon is not surprising, there are not enough stars from the sky. New models (okwango and Monjaro) were not delivered. When visiting, I wanted to see and touch new items.
See original · Русский
1
January 14, 2024
A great salon. The team is professionals in their field.. Quickly, clearly, honestly.
See original · Русский
1
1
October 2, 2024
Good salon, pleasant service. The norm
See original · Русский
1
March 22, 2023
The staff is friendly, but broadcasts noodles on their ears (the rear pads are overheated and they peeled off the calipers are normal, but the front ones are not overheated), the quality of work must be monitored (80 gr. loads were hung during tire installation, but they were too lazy to turn the tire).The attitude towards customers is super (taxi is free and fast). The time is within the normal range.
See original · Русский
August 22, 2020
A good center. Everything is modern, beautiful, and of high quality. Thanks to their employees, I became the proud owner of Geely Coolray. In particular, Stanislav is a sincere, professional, qualified employee. And for life, you can talk and on the issues of buying a car, he will tell you and tell you. I am also glad that there is no need to go to banks on lending issues - employees of ASB Belarusbank work on site (Mikhail is a competent employee). In general, if you want a cool car, good service, then you are here.
See original
4
1
August 13, 2024
It is simply impossible to get through. The service department is extinct. The phones are simply dropped and do not call back. I got through to the sales department - they said they couldn't help contacting the service department
See original · Русский
1
April 17, 2024
Great service to Gili!!! A rarity for our city.
See original · Русский
December 29, 2024
Excellent service.
See original · Русский
March 18
Friendly staff, free coffee))) Get the cars here!!!
See original · Русский
February 16, 2024
Excellent service, a team of real professionals.
See original · Русский
December 28, 2024
The long wait lasted 5 hours out of the promised 3 hours. There is not enough TV with movies for nonresidents.
See original · Русский
1
October 11, 2024
Everything is on top!
See original · Русский
1