Hotel Freedom
123 reviews
August 26, 2023
Excellent hotel, courteous staff. Delicious breakfasts, a warm pool. The prices are humane. I recommend.
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July 17, 2021
A cool private hotel! Everything is close in Pitsunda, but this hotel is in a strategically advantageous location from everywhere. The store is a minute, the market is 5 minutes, the beach is 15 minutes away through the relict pine forest! Oxygen dizziness!
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3
1
October 14, 2023
Great hotel, I really liked everything! Cleaning every day, delicious breakfasts, great pool
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October 11, 2021
The hotel is wonderful!
Rooms are cleaned every day, linen and towels are changed every 3 days. There is air conditioning, TV, kettle, refrigerator, hair dryer. We had a room with a beautiful view of the mountains. The hotel also has a hot water pool. It is disinfected every day. There is also a sauna, but unfortunately it did not work. The staff is friendly.
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5
3
December 23, 2021
We had a rest in October from October 6 to October 15, the weather gave us a lift, we managed to swim in the sea, and the hotel had a heated pool, What a pleasure it is when you can go to sleep and swim in the morning! Thanks to the owner of this mini-hotel for a wonderful stay!Everything is great: the location, the hotel itself, and the rooms, everything is in the center: there is a place to walk and at the same time all the shops are nearby, and a cafe and a dining room. But still there is one disadvantage: they could put at least one microwave oven for the whole hotel somewhere in the corridor, sometimes before going to bed or in the morning to warm up something, but everything is fine!
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5
September 5, 2022
One of the best hotels in Pitsunda. Heated swimming pool, sauna, clean rooms. There are breakfasts to choose from, everything is delicious, but the portions are small in my opinion. There is a market nearby.
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3
July 24, 2022
A great place to relax, always clean, there is a swimming pool, great rooms, helpful staff, near a grocery store and a market, prices are affordable!
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November 6, 2021
Great hotel. We were together with my wife in the summer. Everything you need is available - shower, air conditioning. On the third floor there is a small swimming pool, for those who do not want to go to the sea. Heated swimming pool.
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3
October 24, 2021
We had to live in room 13, like a suite!Disgusting staff!!!There is a lot of negativity from this "hotel".I will write a lot and for a long time, I will just attach photos.Dirt, mess, unsanitary conditions, rude cleaner and impudent receptionist.They are terribly rude.'Thank you' and 'please' are not familiar to them!And I think they hate children in general.We tried to call an ambulance, so they also thought whether to let us or not!Get out of there!!!There is fungus, dirt in the room, window sills are never wiped, the Jacuzzi tub was not washed when we turned it on, hair and debris floated out of the holes!!!!photo from room 13, the shower and toilet are terribly dirty.The floors are just being scrubbed with a mop, the floor is wet, the dirt, as it was sticky, remained in its place.there is no way to sign the photo, I hope you will figure it out (Unfortunately, there is no way to upload all the photos((
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13
2
September 25, 2022
We rested at the Freedom Hotel in September 2022. The linen was snow-white, changed every three days, the garbage was cleaned every day. The sauna and pool are wonderful. About breakfast, let's just say that there is no dispute about tastes. The place is just wonderful, the center, everything is within walking distance. I took off the star because the bed was too soft and the stools were at table level, it was very uncomfortable...
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May 8, 2023
We had a rest from April 28 to May 2. Everything is fine! It's just a pity that breakfast is not being prepared yet.
And I would like a microwave oven on the floor just in case! And so - everything is fine! Purity is 10!!!! The location is good!!!!
Pool -10!!! Service-10!!!
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1
December 19, 2023
A nice clean hotel! A reasonable price tag! There is a nice pool 🤟🏼
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3
June 16, 2021
We had a rest in June 2021, we liked everything, the location and the nearest infrastructure are excellent. A magnificent swimming pool with hot water, breakfast in a cafe, room cleaning. I advise everyone!
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4
August 23, 2023
A wonderful hotel for a family stay, courteous staff, delicious breakfasts.
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2
June 19, 2022
I got room 7 on the 1st floor.
There was a smell of sledge from the toilet for 2 days.
The rooms are cleaned with a rag.
They forgot to give me a toilet bowl.
Regarding breakfast.
It is necessary to order in advance from evening to morning.
American: 2 sausages, salad, more toast and butter. Tea or coffee to choose from.
The salad will not be brought, the toasts will be forgotten...in short, the lottery.
By the time they bring one to the other, everything will cool down.
Yes... Time doesn't matter here at all.
The bass is on the 2nd floor.
In short, the place is interesting.
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7
February 24, 2022
Unfortunately, we were unable to fly to Abkhazia due to the cancellation of all flights from 02/24/2022 to 03/02/2022 due to a special operation in Ukraine. The airline refunded the money today. But the owners of the hotel refused to refund the prepayment. Although the feedback is excellent, the hotel does not inspire confidence. We were asked to send a confirmation of our reservation, we sent a confirmation with prices, Unfortunately, we could not fly to Abkhazia due to the cancellation of all flights from 02/24/2022 to 03/02/2022 due to a special operation in Ukraine. The airline refunded the money today. But the owners of the hotel refused to refund the prepayment. Although the feedback is excellent, the hotel does not inspire confidence. We were asked to send a confirmation of our reservation, we sent a confirmation with higher prices. We were told: "Don't pay attention, your price will be lower." A strange business organization. They answered my messages in a day or two, I already wrote to both phones, and still had to wait for answers for days. She also wrote in advance if they could help with the transfer, asked to find out the cost of an excursion to Lake Ritsa from their hotel. They still haven't answered me about the price. I was looking for a transfer and booked excursions from other people. A strange attitude towards customers. We are not interested in going to them next time. Complete indifference. Yes, and this time we somehow worried about this reservation until the last, and, apparently, not in vain. It's good that I booked another hotel for the summer nearby, where the attitude towards customers is completely different!
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10
5
March 27, 2024
A great hotel, with a swimming pool inside and delicious breakfasts
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March 28, 2023
Good evening, administrator Milada, sent an SMS to the phone, pay the advance. I wrote to her that you have a free reservation on the website. And she said you're misleading the client. She responded by booking at another hotel. Dear head of this hotel, there is such a feeling of bitterness and sediment in the soul, one thing is placed, another is required. It is not typical for an administrator to write in such a tone. Post other information for customers so that there are no such conflicts and if you are interested in the profit of the hotel, then the administrator should be fired (or she should work with objects, not with people.
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20
2
September 8, 2023
After booking, they ask you to transfer the prepayment to a third party, issue an official invoice upon request, and cancel the reservation. If not ***, then the attitude towards the guests is terrible.
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2
1
June 22, 2021
Booked for booking 3 weeks before arrival. We made an advance payment for the 1st day, as requested. Everything was confirmed. We called 3 days before arrival-everything is fine, we are waiting. In the morning on the day of arrival, we wrote what time we would be. Answer: we are waiting well.
We are standing at customs, a message arrives in the booking office that there are no places. Drop the details and we will refund the advance payment. They didn't answer the phone, they didn't call themselves. Stupidly unsubscribed. The advance was returned, but that's not how normal people do business. It's just a game.
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17
1
November 6, 2021
a good hotel, by the standards of Pitsunda!!It's a 15-minute walk to the sea, but the pool is warm all year round!View from the window of the executive three-bed room!Look for their number via Instagram, so it turns out much cheaper
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3
1
October 18, 2021
Good location, the center. The hotel is new.
I didn't like the quality of the cleaning in the room and the very "liquid" furniture.
In general, I recommend it
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4
July 7, 2023
A cool hotel, delicious breakfasts, a coffee shop nearby. Rooms are cleaned.
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3
May 21, 2023
We read the reviews and lit up. There is a reservation on the website without prepayment. We booked it in advance. 2 months before arrival, they write to WhatsApp, asking for an advance payment. They wrote that they were ready to pay two weeks before arrival, which they received - cancellation of the reservation. Write immediately - the reservation is prepaid. But then there will be much fewer people willing to book, hence this hotel policy...
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4
2
October 12, 2023
Cool hotel! There is a swimming pool, breakfast, convenient location.
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2
July 23, 2022
Good location, close to cafes, bus stops, shops, market. Great warm pool, delicious breakfasts
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3
September 5, 2021
A new hotel! The pool is on the 2nd floor, a beautiful view from the balcony, it is impossible not to drink tea there in the morning! The reception helps, there is a shop nearby, restiki and the sea are close. I am satisfied!
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3
July 9, 2021
Great hotel! The room is spacious, has everything you need, cleaning every day! The pool is super! Thanks to the staff
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3
April 18, 2023
The room is clean, the linen and towels are snow-white, the pool has warm water, the child was happy. Everything is fine!!!
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3
August 14, 2020
It was very cozy, but after quarantine, not everything worked and there was a little mess, spiders in the corners, the TV was not set up, weak ventilation in the bathroom.
But I still give 5 stars, very friendly staff, reasonable prices
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4
July 30, 2023
It looks like a very beautiful hotel. We lived next door. I could hear people swimming in the pool on the second floor. We really missed him. Maybe we'll try to check into this hotel next time.
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August 23, 2024
The rooms are small and damp for quite an overprice
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2
November 13, 2021
We had a vacation in September with our family.The room is good, but then the surprises started!At first, my expensive ring disappeared after cleaning, I thought I would find it, but it's useless!Lights and hot water are constantly turned off!!!!When asked to warm baby food, they said there is no microwave!!!!In general, we are not happy with this hotel!!!
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4
3
December 1, 2022
A wonderful hotel. Good location, clean, cozy, friendly staff
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May 7, 2022
The administration is very humane. I booked a room, but I couldn't go. According to the rules, they should have taken a fine for cancellation, but they went to a meeting and did not take a fine - well done, I am sure that such hosts and the hotel are in perfect order. When it's possible to go, I'll go with him.
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5
May 29, 2022
We lived for 2 weeks, got a complete delight from everything. By all accounts, a great place. Please choose other places to stay, leave this place to us!
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5
August 9, 2022
We lived nearby, we often heard happy screams from the 2nd floor, where there is a swimming pool. We want to visit next year, the place is good.
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3
May 5, 2023
It was not possible to go to Abkhazia, to the Freedom hotel, friends dissuaded, but made an advance payment.On the same day, in the evening, the reservation was canceled, we wrote to them that we would not be able to come, they promised us that the money would be transferred quickly.As a result, they dragged it out until the last day and then returned it after calls and correspondence in Whatsapp.But I had to listen to a lot of insults from the administrator.It seems to me that she doesn't care at all about the reputation of the hotel, boorish and habalka.She needs to trade at the bazaar, not work as an administrator.It's good that it happened, we'll never go there.
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4
1
May 4, 2022
The service is satisfactory, there is a swimming pool and sauna on the second floor. Overall a good place, and most importantly clean.
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1
August 8, 2022
Everything is convenient. The location is great! The pool is on the 2nd floor. The breakfasts are decent. Clear.
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3
September 24, 2020
Pleasant environment. This is where the advantages end - the prices are probably the most expensive in Pitsunda: a glass of compote 80 rubles + 10% service = 88 rubles, Karl!
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4
1
January 22, 2022
There is a problem with the sewerage in the showers. Every other time the toilet works, you have to fix it yourself. There is a complete lack of ventilation because of this, the rooms are stuffy and damp, and you can live normally like this.
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3
July 1, 2021
Who knows, But I liked it. The floors are lapped every day. The pool is cool. The staff is friendly and welcoming
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4
October 22, 2022
The nicest hotel in Abkhazia and the sea is clean!
The rest was wonderful.
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November 12, 2021
Och is an average hotel, a hot pool (yachuy said a sauna), the center of Pitsunda. I definitely wouldn't have gone a second time
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3
2
June 24, 2021
Nice hotel, in the center. A gorgeous pool on the second floor. Snow-white underwear.
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2
July 25, 2021
There are COCKROACHES in the room. Mosquitoes also fly out of the bathtub all the time. Cleaning is minimal. During the week of stay, bed linen and towels were not changed once.
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7
1
July 12, 2021
The room is cozy, the staff responds quickly to requests. There is a supermarket and cafes nearby
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1
December 16, 2023
Ltd. It's a beautiful place. And the pool and the sauna are something incredible;!!
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1
November 15, 2021
We were in the midst of a lockdown, everything was closed, but the impression of the hotel is very good, we did not get out of the pool
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3