We took an order for a mobile phone for Friday. On Friday, they called that they did not have time to deliver at the agreed time (2 hours interval). We agreed on Saturday. 30 minutes before the end of the agreed time period for delivery, they called again and reported that they were not in time again. An hour and a half after this conversation, it was unclear who called (apparently, the courier), who answered the question "why did you take the order if you understood that you could not fulfill it?" he began to accuse me of this and prove that it was my fault in the current situation, because I had to take into account the New Year period. Not the store that took the order and agreed to deliver it at the agreed time, but the customer. The level of approach to work is a village farm, no higher. The phone was ordered as a gift. Bottom line: the holiday is ruined, there is no gift.

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max c.

Level 3 Local Expert

Convenient!

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