Among the advantages: an excellent institution with good cuisine and pleasant visitors to this institution, even on weekdays there are no empty seats, a good assortment of beer and a good wine list.
Of the cons: sometimes long serving of dishes, forgetfulness of waiters, small parking
We were in the restaurant, nice interior, polite waiters. We tried the Rib Eye steak, it's pretty tasty. The salmon steak was also very tender and delicious. There is enough parking space.
Breakfast was waited for more than an hour. The service is poor. The complex is good, the kitchen is good, the performers are bad. To make an order, they came more than once, no one knows anything. Two people say different requirements. They asked the administrator to call back four times... They didn't wait. They left 600,000. We won't come again.
So, today there was something to say and how to justify the "high score"
1) We ordered croutons for beer... after 5-10 minutes, it turned out that there were none and they offered to order cheese sticks. But there are no croutons (
2) We decided to order a set of kebabs, thank you for immediately warning us that there would be no beef sticks, because there simply is none... but the price will remain the same and we will not replace beef with anything ...
3) We decided to take a set for the full cost of which we are talking about above, 3 liters of beer goes to it as a gift, as a rule it goes to a 3l flask, but they brought us mugs and said that they would bring all 3l in mugs when we ask, but no flasks...
I'll stop here in more detail, there were 2-3 flasks on the letnik where we were sitting, half of the tables were closed in the restaurant due to quarantine... Are you serious??? Don't you have 5 Flasks? (The amount on the table in the restaurant was not counted, but it was not particularly visible)
4) on all menus there is a loud statement
"5% discount when paying in cash"
Well, I think it's not worth keeping the intrigue in this story. When calculating, we were told that quarantine is now and this action is not valid...
Now, not that it's a claim, but a relevant question, like in a beer restaurant where beer is brewed, they tell me that there is no Filtered one because it's not the season and only filtered ones... By the way, there is no dark one either.
The second hotel in the personal rating in Kazakhstan. I especially like the restaurant and PUB, its own brewery and excellent steaks. I fly to Kostanay more often because of her.