EvroService
Closed until 10:00
Serves locations in
Contacts
+375 44 512-53-73
Show phone
Business hours
Tuesday
11 reviews
November 30, 2023
There is even a lot of one star for this service center ( hereinafter referred to as the sc ).
On Wednesday, the 22nd, the phone went out of order and did not turn on , on the same day the husband took the phone to the SC for diagnosis and repair , if necessary , under warranty .
On the 23rd at 6.59 am, the phone was already online in my personal social networks. instagram networks , on the 24th of the day in tik tok at 5.52, telegram was also visited. I want to draw your attention to the fact that they work from 10.00, then why is the phone online at such an earlier morning ? Was the phone really in the SC at that time?
They explain this by the fact that the phone has connected to your FI, so the status of social network activity has been updated, but we all know that social network activity.networks will not be updated if you do not log in to them yourself.
On the 25th, they called us and said that the phone could be picked up, my husband went and left it as a result, because they packed the case. As a result, they agreed to replace the lid as it is their joint . As a result, the lid arrived at the SC on Tuesday, the 28th at 4 p.m., according to the administrator, they said to come and pick it up on Wednesday, 29. My husband went after work, called the sc half way to clarify if everything was ready, as a result, he was informed that they were not working and closed, no one even bothered to inform about the closure although his arrival had been agreed upon the day before.
They told me to come on Thursday 30 , I went , but the phone was not ready , no one did anything , the card was not changed . My husband insisted on replacing it right now, after 15 minutes of waiting, the lid was finally replaced. They did not want to give a book of complaints and suggestions , referring to the fact that there is no higher management (it is not required , a book of complaints and suggestions should be provided on demand), then for some reason they began to ask to show a passport in order to write a comment in the book and generally told to come another day and write a complaint .
The service is disgusting, the attitude towards customers is worse than ever. Think a hundred times before giving your equipment here , I do not recommend using the word at all . God forbid you bring your phone here again .
You cannot approach the customer 's corner , it is located behind the counter , which blocks the opportunity to approach it .
See original · Русский
4
May 25, 2023
He's sitting alone on the phone and talking beautifully, he doesn't really know what's wrong with your phone, but in his opinion everything is being tested and repaired there. I asked the master to talk, so the master said that it was not a warranty case. It turns out that my phone was lying there for a month and was waiting for my call, although the administrator said that he would call me as soon as he knew what was wrong with the phone. There is still a moment with the battery, it's a long story to tell. Uncle Peter from the basement will serve you better than they will.
The poorhouse! I would put such businessmen away for a year for praphylaxis!
See original · Русский
1
May 20, 2023
I do not recommend it. The director and the administrator are the same person. He does not know his professional duties. Not competent with clients. I could not give a clear answer to specific questions about repairing the phone under warranty. Bad job. Never go there. They handed over the phone under warranty, without specifically understanding and without listening, they made a verdict in their favor that the repair was not under warranty. Having specified what reasons for the repair under warranty, he did not name them. The administrator/Director's name is Edgar. NEVER CONTACT US HERE!
See original · Русский
5