I ordered a minibus by phone, quickly, clearly and to the point, the main thing is to do it in advance, otherwise there will be no seats. I like the feature that drivers call before the trip, as a rule, they call an hour before the trip or in the evening, if the trip is in the morning, so I'm sure there will be a trip, I usually specify the pick-up point to be sure that I correctly named the stop. The driver is polite, laconic, but his job is to drive, not chat with passengers. The minibus smells delicious and clean, I hate it when they allow you to eat something stinky in minibuses, eat at home, you sit there and smell white from the train station. Paying for a minibus in cash immediately, no wonder, it's everywhere in the country, you just need to carry cash for travel. The trip was quick and pleasant, if you think about your trip in advance, then it will be as comfortable as possible.
1. The application is terrible in functionality. So it also cancels the trip itself))
2. The history of calls to the driver - client about order confirmation should be removed long ago. Because you've been waiting for this call all morning and it will definitely ring when I'm going to wake up all the tenants. It's high time to replace it with SMS.
3. How can this be: you can make a reservation in the application, but you can't make a call? They say a reservation is available "from tomorrow."
4. Some kind of nervous drivers. He will say "at 10:10 at the bus stop." And if you call him at 10:15 to clarify where he is, you will immediately listen to a couple of affectionate ones.
5. You cannot pay for the trip with a bank card. How is that?!
That's enough.
When ordering a minibus, the seats in front were indicated. The driver did not warn that all the seats were occupied. The trip was terrible. If I had known there were no seats, I would have ordered another car. I will no longer use the 777 service!