Eftalia Aqua Resort Hotel
148 reviews
August 26
The hotel itself is good. High-quality delicious food. Lots of meat, vegetables, fruits, sweets. There are a lot of water slides. The beach is large, there are always free sunbeds. The sea is rocky, and with boulders, but you can find a place to hide. Places by the pool should be occupied early in the morning, at 7 o'clock. There is a lot of everything for an additional fee: ice cream, cocktails, all kinds of entertainment on the island, everything is paid. And the biggest disadvantage is vacationers. It feels like the whole of European Tagil comes here with their children. Everyone is yelling, smoking, spitting, drinking. English well-fed children stole an inflatable circle from us. All the entertainment is sharpened by the Europeans. A show with half-naked dancing and vulgar jokes, karaoke. Russian Russians were the only ones who were Germans. You can go once, but you don't want to go there anymore.
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1
November 17
In terms of nutrition, I found something to eat, a lot of everything, but tasteless, no luck with the cook. My daughter only ate pasta and nuggets, she didn't like meat.
The towels were old, gray, and came across with holes. Apparently they wash the bath towels along with the foot towels, they do not de-disinfect.
There was a bunch of maids in front of our room, yelling and smoking with the door open from 7 a.m., interfering with sleep.
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2
June 13
Hello Turkey! I haven't been here for five years. Nothing much has changed, everything is calm and good. The staff is very friendly, the food is excellent. Strong drinks in the duty.....I personally took it, and the local beer on the beach is very relevant. The main thing is the sea! The hotel is good. Our bank cards are not working.
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3
February 19
Good afternoon, everyone. I had a family vacation at the hotel, we really liked it. We got from the airport to the hotel in about two hours on a convenient transfer – we didn't even notice the trip time while we were looking out the window at the beauty of Turkey. We were at the hotel in the evening, so at the reception they took our passports and sent us to dinner. And we checked into the room already full and satisfied after dinner. The room was so beautiful with a gorgeous view of the sea and the mountains on different sides. The room service was top notch, everything was cleaned regularly, bed linen, towels, etc. The
food is above all praise! A diverse number of dishes for every taste, a lot of seafood and fish of different types. There are also many different fruits, drinks and alcohol of different types (although we do not consume this, but the hotel has it). There was also a diet table.
The hotel has water parks and pools - both on site and overlooking the sea. The animation was both adult and children's. The guys from adult animation always offered different games and entertainment to all vacationers, no matter how hot it was, they always worked. The beach was clean and spacious. Although there were a lot of people, there were no problems with the sun beds. The sea was clean and warm, always calm for the whole time of rest – a pleasure.
As for excursions, of course the hotel guides offered them to us, but we knew that they were expensive. For excursions, we contacted the Tours agency from Alik - you can book online from them, and make payment on the spot. We took jeep safari, diving and rafting tours. Everything was great and the prices are very affordable, they are available in all networks. By the way, we also took a transfer to the airport from Alik.
We really enjoyed our vacation! We are thinking of coming back here again. Many thanks to Eftalia Aqua and Alik for such a wonderful vacation and for pleasant memories.
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6
1
October 23
The staff is rude, they ask for 50 euros right at the entrance to change the room.Bartenders do not serve properly, and if you ask for a double dose, then they say you can't boss swears, alcohol is just fuuu, I'm sure that the Bartenders dilute it and overdo it for their own purposes.
As for the menu, there is definitely not enough choice for 5 stars, there are only apples, pears and grapes from the fruits, the waiters do not clean the tables, the tables are just dirty like the plates, in short, just a spoiled vacation is definitely not 5 stars, one continuous disappointment
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1
1
January 14, 2023
We had a rest in May 2022, I really liked it. Clean, very tasty food, clean beach, despite some algae. The animation is lame, but we were a group of young people, it didn't stop us. A good disco on the beach every evening, local alcohol is also good, cocktails are paid - it's not worth it.
They give you free ice cream. Very friendly staff, we even made friends with some of them! There is an indoor market nearby, very cool, there is a place to walk and walk. The territory is huge, the water park is good and large.
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3
1
July 25
Vacationing 2021 found friends
We will eat again at 24 on September 2 to 9
Everything is convenient!
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3
1
May 5, 2023
This is a great hotel, many advantages, excellent staff, a variety of delicious food and drinks, pleasant rooms, access to the beach is super, the water park is on the level, and much more.
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4
2
September 29, 2023
A wonderful hotel for families with children. Wonderful cuisine. Clean rooms and grounds. A large water park in the hotel and on the beach. Wi-Fi is everywhere, even on the beach.
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4
1
November 21, 2023
A good hotel, aimed at Europe, without knowledge of English or Turkish, it's hard, the staff practically do not know Russian. Five stars does not pull, solid 4.
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4
1
October 10, 2021
There are no complaints about the hotel. Smiling staff, very tasty, varied food, timely room cleaning, aqua aerobics, animator for children, contests for adults, a wonderful water park, swimming pool. Price-quality ratio in favor of consumers😊
No... Umbrellas are sold on the beach, which should be free, they occupy good places by the sea, which are also sold.
It was my birthday while I was on vacation. I didn't claim anything. Our guide Ramiz immediately said that there would be a gift from the hotel. Then every day, when he saw me, he made a smiling face, asked what my number was, said that a gift would be delivered today. Alas, we flew away, I never saw the gift.
This Ramiz also encouraged us to visit the park, where we could watch a dolphin performance, dive with a mask, and we were supposed to be fed. Tickets cost more than 4,000 per person, Ramiz said that there is 1 km to walk from the hotel, we can choose the time when to visit this place. I had to walk 2, 5 km. in the heat. Our tickets were not handed over, we dealt with this situation for a long time, the performance has already passed, they feed only until 15.00., in general, a complete mess.
We also have a sick child. We were told to contact Ramiz with any questions. But, it was night, he said he didn't know anything, please contact the reception. There, they didn't want to understand anything in Russian. Keep this in mind, so that you are understood, you have to pay😄
You should not go to the proposed shopping either. They are specially taken to the most expensive shops, they record from which hotel they bought for how much, the guide has a percentage of your purchases. Look for stores with normal prices yourself.
I write in such detail so that such unpleasant moments do not leave other vacationers with a sediment, so that they do not repeat our mistakes.
The overall impression of the hotel is cool👍
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11
May 28, 2023
A good hotel for your money. The staff is just wonderful, they do everything for vacationers. The only disadvantage is the elevator in the second building, long-thinking, not Loni))
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5
November 8, 2023
Three stars maximum. The rooms are cleaned worse than ever. Shampoo stocks are not replenished in the bar every day. Cocktails are paid, although ultra all inclusive is stated. There are no claims to the sea.
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4
2
October 24, 2022
2 adults and 2 children arrived. There are no places in the hotel, we were taken to the next one, about two km away. It was possible to use both territories and restaurants, but running back and forth with children is not a good prospect. We went for a ride to the water park once. Almost all foreigners, about 4,000 people, terribly noisy, there is a hum, in a word, an anthill, probably we were even lucky that it happened!))
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5
3
August 11, 2021
We are resting today for the last day. I liked everything very much, a lot of pools for different ages, a large aqua park, not far from the sea, the food is delicious and varied. For a family holiday, that's the thing. Great SPA. The only thing that upset me was that everyone was congratulated on their birthday, who had it in these numbers, but they did not congratulate me, although it was stated in the ticket.
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4
3
August 8, 2022
The hotel is great.the food is super. the territory is large, there are many slides and pools.but he is not Russian-speaking, there were no Russians.No one is talking.mostly English.animation is only in English without translation.Our son has not been able to find Russian friends.He was bored.We were in July 2022
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4
1
October 13, 2021
I put two stars only for the territory itself! It is really big and beautiful, there are many water parks and pools.Well, for children's discos, 15 minutes in the evenings, the child liked it.That's probably the end of all the good things in this hotel! I have always considered myself not a fussy vacationer, but I have not seen such service, saving food and lack of dishes yet!!!! We went into the dining room and immediately got in line from the threshold because there were not enough forks, then you get in line for food, there are not enough plates...we stand waiting for them to wash it...there are a lot of people and they definitely can't cope with so many. On the grill, you have to stand in a queue of 30 people to grab a piece of meat, and they try to put as little as possible in your plate, with a spoon🤣I have not seen such greed in any hotel yet!!! The food is absolutely not tasty! Out of 6 full days, 4 were given grilled fish))) it's very boring in variety) if you take beef stewed or boiled, then it's all with veins. Desserts were swept away instantly and after an hour the shelves with desserts were empty and they had nothing to complement them with))) Drinks....it's hard to call them that, and therefore there is a paid menu everywhere) it's impossible to drink their drinks) disgusting and cheap. Room cleaning is the same. Despite the fact that we tipped her every day, she cleaned poorly and also deprived us of towels. Apparently, she thought that the child did not need it))) Oooh and the beach! The sunbeds were occupied by their employee in the morning and for money he freed them))) This is of course a complete out! I have not seen this yet))) In general, they are trying to make money on everything! Very intrusive and! Starting from the first minutes when another number was imposed on us and ending with the last when they did not want to give a deposit for the second key card. They only have her on bail! In general, I will not go there myself in my life and I do not advise anyone!
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11
5
September 28, 2021
We had a rest in the period from 20.09 to 27.09.2021.
We chose the tour very quickly. We stayed at this hotel. What can I say. This is not the first time we have been to Turkey, we used to go only to Belek and Kemer at 5 *, as we wanted to swim in the sea, we went to Alanya to this hotel.
The food is excellent, varied, who writes that there is no fish, you just had to go to lunch, there were plenty of fish there.
Breakfast according to the standard: eggs, pancakes, coffee, juices, cheeses, sausages.
Dinner is also like everywhere else: pasta, potatoes, meat, salads, it is simply impossible to stay hungry.
Freshly squeezed juices are charged $ 1 or € 1, a very normal cost.
Tables are not being served and food is being served by employees because of the pandemic. There are queues, but we just asked to put on 4 people and put everything on.
During the day, we ate ice cream, waffles, chicken, potatoes, bergers, doners all for free in any quantity, drinks are also free. Of the drinks cola, sprite, fanta, beer, wine, gin, it's all free too.
About the room: we were traveling with two families, they paid extra when we checked in and we were settled in a two-room room, each family was given a double room. Everything in the room is there, air conditioning, mini bar, cleaning every day.
Water park: there is both on the beach and on the territory of the hotel, those who go with the kids, I recommend it, they will be delighted
Staff: they didn't notice any rudeness, everyone was doing their job
Sunbeds and the beach: access to the beach through an underground passage (who is confused by this, you had to carefully look at the photo before booking a hotel). In fact, you won't even notice it. We never occupied the sun beds in advance, we just came after the fact and always found places.
Territory: a lot of pools and greenery.
Animation: yes, compared to where we were before, animation was not surprising, there is a mini disco.
The overall impressions of the hotel were positive, we would have returned again - the answer is yes.
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4
1
October 25, 2021
Good afternoon! I want to leave my feedback about the rest. We had a rest with our daughter from October 16 to October 26, 2021.
I'll start with the arrival. The ticket was bought at Eftalia marin. We arrived at 5 a.m., accommodation from 14.00, there are no places. We had enough patience until 11:00, after which we were ready to pay extra to be settled. We were offered to change marin to Aqua, we agreed, paid an additional $ 50 for a quick check-in and with a sea view. I liked the room. We cleaned up every day. Replenished daily: pepsi, fanta, water, tea, coffee. Shampoo, cotton swabs, cotton pads, o/r caps every other day. (no toothbrush, toothpaste, shower gel, o/r machine, slippers
About the hotel. Quite a large area. With a swimming pool and an aquapark, plus a water park on the beach. A wonderful vacation for active children and their parents. The beach near Aqua is sandy, there are no stones. Entertainment programs every day.
About nutrition. There is a lot of food, but it is not tasty for us.
But plus they didn't overeat. We watched with our daughter over human greed. People behaved as if they hadn't eaten for a week. They grabbed food and asked for more and more and more. In previous reviews, they wrote that they threw food on plates, yes it was, but I think that people who behave like pigs deserve it. Not only are they fed for a day, they put them in pockets, bags and just drag them to the rooms with full hands, they say we paid. The wine is really not tasty. There were 3 types of ice cream.
Next to the hotel there is a park with attractions, $ 2 the cost of 1 attraction. There is a small bazaar about a kilometer away. If you want to shop, you can drive to Kanakla and a little further to Alanya.
The hotel staff is friendly, they responded to any request immediately. We recommend the hotel.
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6
July 4, 2021
The best hotel for children in Turkey! There's just a whole city of entertainment, slides, lots of pools and restaurants, and even a chic nightclub, all on the same hotel grounds. Also, for convenience, we took a two-storey villa with a private pool instead of a room and there was simply no limit to our delight
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3
3
July 2, 2021
We stayed at this hotel in the fall of 2019. We bought it through a tour operator, for two people in 10 days about 80 thousand rubles. Delicious food, a separate coffee bar with desserts. Alcohol is not very good, but they make various interesting cocktails with dyes and syrups.
Different types of ice cream (not the usual strawberry / chocolate / vanilla, but for example tiramisu, double chocolate, etc.)
Pleasant visits to the sea, a lot of individual pantones (more than 5 pcs). There is also an excellent access to the sea from the beach. The territory is small, there is not much to go anywhere, there is little greenery.
Excellent invited animation!
Good spa complex.
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5
September 7, 2021
They were in August 2021. Two weeks.
We arrived at about 3 a.m. We were immediately settled, but for an additional fee of $ 100.
Disadvantages:
- food and drinks do not match 5 stars;
- there is no children's animation (there is a kids club, but only on the beach, they don't speak Russian);
- adult animation is very weak;
- room cleaning is poor (even with tips);
- only after 3 days it was possible to knock out the missing set of towels;
- disposable gels and soap have never been replenished in 2 weeks.
Dignities:
+ there are many slides both on the territory of the hotel and on the beach;
+ sandy beach;
+ relatively calm sea, which is probably due to the shape of the breakwaters;
+ the relatively large territory of the hotel, the beach.
We were satisfied with the rest. Shall we come back here again or not? I don't know.
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7
1
September 21, 2020
I chose a hotel with a tour operator. I flew with children: 3 years old and 17 years old. The main thing was the slides, the location not far from the sea, the sandy beach, the territory and the ultra all inclusive.
After buying the tour, I read the reviews and was upset that they were extorting money, settling in for a long time, they could take me to another hotel. Therefore, I decided to write a detailed review so that tourists would not be afraid to relax here. We arrived at 6:00 a.m., arrived at the hotel around 9 a.m. The reception said that the room was being prepared, they would check in after 14:00, put on bracelets and offered to have breakfast. After breakfast, we changed our clothes (swimsuits and a towel were in our hand luggage) went to the slides and by 12:00 we went back to the reception to ask if the room was ready. The room turned out to be ready, but they still offered another hotel - eftalia ocean, newer, with bigger slides and better rooms, for a fee. We decided to stay at this hotel and at 12:05 we were checked into a nice room. Maybe they didn't contact the mother of two children))) sorry)
The room is great, clean, the furniture is new! The room has: shampoo, soap, cotton buds, cotton pads, shower caps, thread, needle, drinking water in the refrigerator, plus cola, fanta and sprite 2 bottles each, kettle, tea, coffee, sugar. There are no bathrobes, slippers, toothpaste and brushes (well taken with you). I thought 5* meant everything. There is air conditioning, TV, hair dryer.
The hotel has a small children's toilet on the 0 floor, it is very important for us, my daughter often went there, there is a toilet in size and a washbasin.
In restaurants, there are queues for hot and grilled food, but they move quickly. At the entrance, they give devices and a mask to everyone. The food is served by employees, maybe that's why there are queues. Lots of fruits, cakes, salads, cheeses, sausages, etc. Ice cream is distributed to children from 14:00 to 16:00 near the large pool. My children ate too much, they took 3-4 pieces a day.
There are several water parks, there is a large common aqua zone for all Eftalia hotels on the shore, there is on the territory of the hotel. There are enough slides on the territory of the hotel for small children and larger children and adults. There are no queues. But in the general water park you will have to stand on the most popular slides. There is a large children's complex. We rode everywhere. The children are delighted.
There are many pools, and there is one very large swimming pool on site.
The beach on the seashore is not small, there were always enough sun beds, the entrance is sandy. The territory is clean, beautiful, everything is nearby, there is enough entertainment. We really liked it, they didn't even take excursions. There are enough drinks for both children and adults.
The price included a free trip to the store and back to the hotel, the guide tells about it. In general, the guide gives a lot of information at once, offers tours, but here, if desired, we went to a captive massage with my daughter, 3 years old. She liked to sit in the foam on a warm stone.
If you are a fan of the bath, the hammam is not included in the price this year. We did not want to, and the sauna was not one of the points of visit, the children do not really like it.
Includes 2 visits to a la carte restaurants (Grill and italia island), served by waiters. The restaurants are located by the sea, they record day after day, from 9:00 to 10:00 they record for the evening. It's very tasty, you definitely need to go.
Very positive impressions of the holiday. The hotel is ideal for families with children. My children liked everything, they didn't want to get out of any water. Whether it's the sea or the slides or the pool. Mostly families with children are vacationing, and from different countries.
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19
August 28, 2021
We are resting at the moment. The hotel is 5-ka, everything is clean, the room is excellent, although it does not have a sea view. The only maids do not clean well, even though we left tips. They did not complain, but it was not pleasant. Then the towels will just be thrown in the hallway, they haven't cleaned the floor for 5 days, but we waited))) It's just that there were divorces in the middle and that's it. And so the Aqua Park is super. Everything works on time, you need to take a schedule. In addition to the voucher, you must also have money with you. The territory has its own entertainment, mini shops, spas and much more... I would not say that divorce is for money, but money is needed everywhere for extra. Everything is possible in euros here, but it is better to exchange it for lira from a tour operator (at our place), it is much more profitable. Our child had a birthday-as it turned out, only for an additional fee, although we were told that everything was ultra included and congratulations included. Ice cream is free in a package from 14-16, then only for a fee.
The sea is not a bad sea, the sand sets, but then the horror begins... just rocks... you walk, it seems like there are a few stones, and then once and on the floor of the body there is a stone that you stand up 0.5 meters. My husband even injured his leg. For us, the sea turned out to be on the 2nd. In general, there is a lot of entertainment nearby, I want everything! I recommend the hotel on my own, I really like it... Constantly eating. If the main restaurant is not working, then there are a lot of others... there is always a snack and a drink. from the husband to the male- take vodka with you, because it's not alcohol that they give out. From me-I drink wine, I'm fine. Probably for those who drink low alcohol, there are norms. Animation, live music, a disco, both on site and on the beach, and a lot of entertainment... this is just great for relaxation. Basically everything is for children, children are busy-parents are resting. In terms of food, there was little meat, a lot of vegetables, few fruits, sometimes there were just some hard pears. But we didn't stay hungry.
Also, upon arrival, they offer to move to better rooms for an additional fee. But I think this is normal and right, because you never know if you got rich or changed your mind and want to improve. Well, if not, then no. We refused. We have an exit on the road... but it didn't bother us..They also said you can visit their nearest hotels, but it turned out not. But from their hotels there is a common huge coastal recreation area, with aqua parks, food, etc., that everything is already included in the package. But there is also money, you have to understand. A huge area! We calculated that there were 17 pools with the hotel, 5 of them simple, the rest with parking lots. In principle, the territory is huge, there is enough variety!
On the shore, we had fun at the same pool, exercises, contests, fitness, dancing.
Yes, there were cases with us who did not have enough numbers and people were swearing... it is a pity and we are afraid to find ourselves in such conditions(
In general, we are satisfied, and we would come again!
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3
1
September 22, 2021
Good evening ! We have been vacationing at this hotel since 09/16/2021 ... and from the first days we were just horrified ... It seems that you have not been checked for stardom for a long time.
1. Dishes with chips (this is not allowed in any hotel with any number of stars)
2. There are no napkins in dispensaries on any of the tables, you have to look for napkins all over the dining room, I'm not saying that you don't even set tables for dinner … Where are the tablecloths???? And where are the teaspoons ???
3. For the first time we see in hotels that they sell hot corn and cotton candy and this is in a 5* ultra all inclusive hotel.... You don't even make alcoholic cocktails from local spirits, do you feel sorry for syrups???? And don't talk about the concept of the hotel.... Ultra all inclusive 5 * it should all be included - this is the concept for which you are given stars 💫
4. Fruits in the dining room is generally a nightmare ... Turkey is a country where almost all fruits are grown year-round, and you feed us apples, pears, plums and grapes ... Where are strawberries, oranges, bananas, melon ????
5. The range of food in the dining room is generally terrifying, what for breakfast, what for lunch and dinner ... Friends, but this is beyond any bounds ... where is the fish??? You actually have the sea ... in 5 days there were 2 fish for dinner ... it 's a complete nightmare . And the vegetables for the side dish , such a small selection ... and for breakfast , where is the scramble or omelet with different vegetables ??? But with buns, you have 5 marmites …
6. You probably recruited managerial staff from 4* and 3* hotels that closed due to the pandemic. Because they work like this, in 5* hotels they love their guests and talk courteously. And in your hotel , they only swear at comments and wishes .. what kind of service is this …
7. And finally… Instogram was not created for beautiful pictures and deception of guests. But your page is a complete deception... the subscriber asked how it is at the hotel now , what is there and asked me to write , and when I wrote everything that you need now , you decided to block me , it's just funny … You have not corrected your mistakes, and the best thing is that you decided to block my page... supererrrr....
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8
November 28, 2023
The hotel is not bad, but the cups at the beach bar are terrible and the waiters there are even worse.There is no alcohol, only drinking.
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3
3
March 5, 2021
A great hotel, they feed you as much as you eat, near the beach, the room is clean, they clean it every day, at least drink alcohol, there are always juices and water in the room, I had a free safe, the only problem is the TV, you can't connect anything to it, you only watch what they show there, soap shampoo towel were always, in short I liked it.
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7
April 19, 2019
Oh guys! If you're lucky...
the pros first.
The food is not bad and varied.
There are many water slides for children of any age.
Children's clubs.
Pools.
Discos.
Shops.
Across the street there is a separate large beach park with access to the sea.
In general, there is a lot of entertainment.
Now about the cons.
With numbers, if you're lucky. And I don't care what you booked there.
In the season when their hotels (and there are 4 of them and located close to each other) are fully loaded. Anything can happen. They can transfer you to another hotel. They can give you a different room category. You can wait for your room all day. There is no need to wait for an adequate reception. The attitude towards Russians is so-so.
The rooms are new and good. And there are frankly "battered" ones. Here, too, as luck would have it. Swearing and demanding a normal number is useless. They will either give a normal one or not.
In general, I have given you the general picture. And then think for yourself.
By the way, there is almost nothing near the hotels. You have to take a bus to the city.
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13
9
September 6, 2021
Good afternoon. I would like to leave a review about this hotel. The hotel does not pull 5 stars from the word at all. The rooms are cleaned terribly, the trash is changed and the floor is slightly wiped, so that even the stains are visible. During the week of arrival, one of the towels was changed. Neither the sink, nor the toilet, nor the cabin, nor the balcony were washed. The bed has not been changed even once. Drinks are also bad. We were on the "ultra all inclusive" system, and wine, beer and strong alcohol of local production, which is drunk like water, were included. Beautiful cocktails for a fee, and the fee there starts from 6 euros for 1 cocktail! The spa is very expensive. There seems to be a lot of food, but there is nothing to eat, the meat is not tasty, the salads are terrible. Far from the city, taxis are very expensive. In principle, Turkey is not a very budget holiday, as it turned out.
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4
2
March 1, 2019
It was September-October 2018
The territory is large and generally good, the beach is across the street, the beach area, swimming pools, the water park is excellent, many places where children are allowed, you will not be hungry around the clock, I did not like the drunk, there is no concept of lunch box at early departure for an excursion or somewhere else. The rooms are large, the audibility in them is excellent, they clean so-so, towels are changed disgustingly, toiletries are not reported, you go to the reception and then you will see everything in packages and 10 towels, and so that you don't really like it that you get a beach towel once a day, you have to drag it around.
Well, it's a bit far from civilization, you have to go, although the transport runs normally
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5
May 31, 2021
In principle, the hotel is pretty good. One of the advantages of the water park is both inside the hotel and on the beach. There are a lot of foreigners, there is no variety in food. French fries just didn't fit anymore, apparently they make a lot of them for the British.
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3
1
July 4, 2023
Super hotel, we 've been there twice!!everything is at the highest level.
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3
October 11, 2019
I liked everything (food, drink, rooms, beach, program), everything is super. Water parks!!!!! Just a fire, huge. Disco. Performances of various groups in the amphitheater every day. It's all good.
But one thing!!! Why are they trying to get money at the entrance for allegedly checking into a better room??? I don't understand. They spoil their name.
shortly Who is going to go to this hotel, do not think, go ahead. Just don't get fooled into spending money on check-in - it's all a divorce. Wait until 14:00 and check into the room you bought (they are all beautiful)
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10
5
October 7, 2019
An excellent budget five. The room has everything you need, everything works. The bed linen is changed every day, snow-white. Water, cola, fanta, coffee, tea will be replenished daily. About the food: the food is very good and delicious. There is always turkey, chicken, beef, grilled, fish. There is porridge in the morning, two types of soup. The rest, as everywhere, are French fries, rice, pasta. In the morning, freshly squeezed juice is charged $ 1. During the day, ice cream is free on site from 12 to 16. Delicious waffles are baked on the sea during the day, chicken legs are fried, shawarma is twisted. The location of the hotel is convenient, 1 line to the sea, access to the sea through an underground passage. The sea is gorgeous. The best beach in Aqua, among all the Ephthalia. Sand. The entrance is smooth. There is a bar on the beach, there is everything and food and drinks, everything is free. If you walk a little further, about 5 minutes, there is a water park. There are also children's areas of the water park. The slides are high for every taste. There are also bars and a beach near the water park. The weather is great in September. We were from September 26 to October 5, 2019. Daytime +33, sea +29. There is also a water park on the territory of the hotel itself. There is a sauna and a hammam, they are free, but until 17.00. Do I recommend this hotel? Definitely, yes.
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8
1
September 9, 2021
We have been vacationing since the end of August and the first week of September, I give 5 stars out of 5, but there are nuances that potential guests of this hotel should take into account! Firstly, they were settled only after 14 hours - as it should be according to the charter, but the bald man at the reception obsessively asked to pay $ 120 extra to be settled faster and in a more improved room. We refused, of course it was unpleasant to sit in the hotel lobby after the trip, but we found the strength to change our clothes and went for a walk.leaving things in the luggage room (it is on the same floor as the reception)). First of all, we had lunch, quite tasty and satisfying in the main restaurant of the hotel, then we visited the pool, everything is cool, there are no disadvantages! The disadvantages are only in the service staff at the reception - they are bad and unwilling to explain what's what, they are grateful to the woman who is a great fellow - speaks all languages perfectly, which makes all tourists very happy!
I put the second fat minus on cleaning the rooms - no one changed the bed linen in a week, they clean terribly, the dust is a tangle in the corners of the room, we cleaned ourselves, another unpleasant moment is that they come to clean 1-2 - at the peak of the heat and people are in the rooms, resting. The cleaners don't understand anything in Russian and, frankly, they don't care that you are resting, they need to clean up and that's it.
Thirdly, very high prices for clothes, creams, and all accessories in all retail outlets near the hotel and inside it, everything that is called BAZAAR MEANS EXPENSIVE, we do not recommend visiting them, of course the choice is huge, but the prices are space!
Fourth, there is a very expensive and low-quality service at the SPA at the hotel. definitely not recommended! They charged $ 35 per person, and as a result, two African-American women pretended to give you massages and masks for 2 hours... And then they asked for tips)))
These are all the disadvantages that we noticed.
Well, now about the pleasant thing:
After all, the first coastline and 5 stars at the hotel mean a lot!)))
1) Excellent food in restaurants according to the buffet system - any family member will be enough to eat and drink - both old and young will be satisfied: juices, cola, sprite, freshly squeezed juices for $ 1 for children, beer, red white, pink wine, rum, tequila for adults. From the food - the menu is very diverse, every day fish is always different, meat, I really liked their local pilaf, we took it every day, rice is very tasty, cheeses are a great variety, there is always a lot of fresh fruits to choose from - peaches, plums, grapes, pears were our priority.
2. Excellent restaurant staff - neatly dressed. they are very polite and almost all understand Russian perfectly. In general, the attitude towards the Russian tourist in Turkey is much better than to any other))))
3. The service on the main territory of the hotel and on the island is also at a height, the slides work according to the schedule without failures, our teenage children did not leave the attractions, the slides conquered them))) There are practically no queues, it should be noted that they are very strictly following the order, so getting injured by a child is simply excluded.
4. I want to mention the animators separately - I really liked the aqua aerobics and the man. who organizes it every day at 11 a.m., it's just great that there is an opportunity to stretch bones and shake fat under the guidance of an experienced instructor! Many thanks to him from Russian tourists! (I didn't remember the name!!). Russian Russian animators are also cool - they always organize everything vividly, the DJ often includes Russian hits, apparently the joyful exclamations of Russian tourists do not leave him indifferent))) We got to the "guess the song" and the battle among the families - everything is great! Discos at night - fire!!!
Everything about pools, sea, beach - everything is cool. it's great, there are no complaints - there is always alcohol in any quantity, there is plenty of food - I don't want to eat, the kids liked the burgers in the Burger Shop, they often dragged them to the room)))
Thank you Eftalia Aqua for the rest! We will definitely come back again! See you soon!
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4
August 16, 2021
It's a good hotel, but our jackets were stolen, and the staff didn't give a damn about it. They dynamited that they were looking for until the very departure, then one manager would come, then another, then we were looking for our guide for two days, since they all stopped speaking Russian at the same time. The precipitation is very unpleasant, especially since upon arrival in Moscow, it was cold and the children froze over
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2
3
November 10, 2020
Water parks are not working, there is no animation. It's like in a remote village. The food is so-so, definitely not for 5 *, but as in the usual 3 * Walking areas are fenced off for warehouses - they close the season, you see. Sorry, if you are selling 5* vouchers for the entire amount, then provide all the services! We are tourists, vacationers, your guests are still here!! and we come to your hotel every day, paying the full amount. Why are you closing everything in front of us? The drinks in the bars are terrible, both for children and adults. We bought a ticket for 4 from 10/31/20.20 to 11/11/2020 on the eve of departure. It turned out that this hotel has been closed for a long time, like all other hotels in the Eftalia chain. Everyone is accommodated in one Aqua. But it's worse than 2* now, since nothing works at all. We ask why everything was closed, although everything worked for 2 days before our arrival. Answer: covid! In the neighboring hotels, music is playing, and people can hear laughing at the evening shows. There's zero here, nothing. Children have fun feeding local cats and that's it. Adults drink terrible local diluted drinks in the lobby - it's all fun. It's a shame to tears, we paid huge days for an excellent 5* hotel, took out a loan for the trip. It would be a terrible hotel if it weren't for the wonderful people we met
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3
3
December 22, 2019
A great option for families with children. There are more pros than cons, but you need to understand that these are ordinary 5*, not luxury. There are a lot of vacationing foreigners and they are happy, they come to the hotel several times. The beach is across the street, but it's uncritical, the rooms are in good condition. I lowered the score for the restaurant to 4 - the choice of dishes is small, but everything is fresh, there are not enough waiters during lunch, otherwise +++++.
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8
3
June 14, 2023
A very good hotel for families with children
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4
July 14, 2019
Overall, a good hotel. There are many pools, a water park, and the food is good. But when we arrived, for some reason there were no seats. How is it? We bought a place back in March (it's July now and, suddenly, I "unexpectedly" arrived (and not only me)). Everyone was accommodated at other Eftalia hotels (both more expensive and cheaper). The next day we were transferred to the Aqua Park. We did not begin to make a problem out of it - the pools, the sea, the food, the roof over our heads were. And, still, there is a feeling that for them we are a herd of tourists who brought them money and we need to squeeze this money to the maximum. Well, it's not surprising. In short, not a small "family" hotel - everything is on stream.
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5
4
February 4, 2020
Well, the fact that there have always been problems with the settlement of guests here, I think it's no secret anymore 🙄Three is the maximum for this place! And then, only for the beach area. The rooms in the hotel, to put it mildly, do not correspond to the declared stardom. The furniture was shabby, the lamps in the room were with their shades turned down, there were stains on the curtains. There was no disposable set of soap accessories, instead there was a dispenser on the wall (it contains soap, shampoo, and shower gel... it is also possible to use a dishwashing detergent) Sooo many cons! It feels like there is not enough "hostess hand" in the hotel, somehow everything is untidy everywhere, not cozy. I don't even want to write about the kitchen😫 Even in their Italian restaurant they brought us glasses with chips🙄😏 The only thing I liked was the beach area. There are many much better places in Turkey, and sometimes even for less.
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4
1
June 16, 2019
Efthalia is a hotel that you want to return to many, many more times. Cozy rooms, friendly staff, delicious food, clean pool, warm sea, entertainment for 5+, beautiful promenade area, everything is just SUPER!!!! I definitely RECOMMEND IT!!!!
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3
2
September 13, 2019
A huge Hotel with a great beach!
The left bank is good for kids!
Cool leisure on the beach ( ice cream, foam party )
Everyone will find what they like. Both young people and small children!
We were in Okean -everything is great))))
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3
1
April 27, 2021
Firstly, there are not 5 stars there. This is a hoax. People who have actually been to 5-star hotels will definitely understand right away. From the first day, they tried to get divorced for an additional payment for the room.🤬🤬🤬
They say that this is the only one for you (and they showed some poor numbers), they say your tour operator is to blame and blah, blah, blah. Gypsies in one word. And so it is with everyone. For the sake of interest, I watched on a rickshaw and communicated with other people. This is their scheme. Send the guide right through the forest. Pay double the amount. I assure you. They also piss very well in their ears. Only today and only now we can make it cheaper for you. And in the end +100% from the top. In general, you can still tell a lot. Only I wouldn't give them more than 3 stars.
Yes, the beach is better than the neighborhood. Fewer reefs.
In general, good luck to all and have a good rest. But not there)))
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6
6
October 15, 2019
Hello.We stayed at the hotel from June 14 to June 26, 2019, booked the hotel and tickets in December 2018 for 2 families of 7 people as a family on the recommendation of the operator. The flight and arrival transfer went well.Upon arrival at the hotel, an unpleasant check-in situation began, they immediately begin to impose check-in rooms for an additional fee, explaining that there are no available rooms, while for foreigners from Europe in the same number (4 adults and 3 children)was provided without question.A call to the Corel Travel hotline did not solve anything.Although upon arrival, the meeting said that the company solves all the issues of settlement. Knowing about this in advance and not wanting to spend extra money, we refused (as it turned out, we did not lose), we decided to settle in Senza for 2 days - it is located nearby, the beach is a little far from 500 meters, but there is a shuttle that runs every 30 minutes - there are the main slides the same, the slides are also not much better on the territory, the food is good. I liked the hotel, the room has 2 floors, 4 rooms and 1 shared air conditioning and a TV in each.We were satisfied with the rest. The check-in at the Eftalia Aqua took place 2 days later, as they said.2 rooms, 4 beds and 1 sofa for 7 people.the furniture is worn out, one chair was broken, it was replaced, the batteries in the TV remote control are not working.the rest is a standard clean bed, tea and coffee drinks.The sea is wonderful, calm for the first time in Alanya (perhaps this is the season) and with a gorgeous sandy bottom. Moreover, this is exactly Aqua beach, closer to Ocean it is already worse. For children, slides and pools are magnificent both on the territory and by the sea, there are not many queues, a very beautiful area with a lot of food courts and entertainment. The food for Turkey is normal, a variety of dishes, but queues for meat, around the clock. The alcohol is varied and of good quality. The audibility in the hotel is very strong, it is better to stock up on earplugs.A compliment was made from the hotel in the form of wine and fruit from the operator of a boat trip for 2 families for the inconvenience caused during check-in.I didn't like the cleaning of the rooms and the hotel grounds, so the rating is 4.
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3
November 12, 2023
Just a cannon hotel!
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3
1
September 17, 2021
A cool hotel, I went there for 10 days, there is a sea nearby, there is a water park and a bunch of restaurants and pools,
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4
1
August 11, 2019
Expensive, but cool. We've never taken a hotel across the street, but we took this one because of the slides and decided to get in trouble. Bullshit, comrades, these are two separate worlds and it's not a shame to be both there and there. Hotel: the rooms are spacious. The most significant thing is WiFi everywhere, without dancing with tambourines when connected. Video calls on Whatsapp always took place. Food: everything is decent, tasty and varied. Service: they clean well, they monitor safety, including on the slides (they are watching).
Slides: different for every taste. The coolest (most beautiful) on the shore.
The coast: a separate world, crossed the underpass in the morning and you don't have to come back - bought up, rolled up, got drunk in two senses)))
Cool, I recommend it
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13
3
July 15, 2019
The hotel is basically good. Of the disadvantages, they do not immediately check in, referring to the fact that there are no places and offer another hotel on a lower level. Or to an even higher level, but with an additional fee. Although we had an early booking. But having achieved our goal with tantrums and claims in writing, we were still settled. Guests from abroad wish the best (do not wash, do not have any culture, do not take care of themselves in general ...) even in the pool, you disdain to swim with them and on the slides. All meals are of the same type. There is no variety. In the evenings it is very noisy, like in a bazaar when animation takes place. People are jostling, everyone is wild, I'm talking about foreigners. You can count Russians on your fingers. A landmark for foreigners. As it is written on the website that it is possible to visit other territories of ephtalia - this is not the case. There is no information in the rooms about what and what services can be used on site. Coral travel guides are very arrogant if you don't take a tour ticket from them, then they will yell at you and don't want to give you a voucher. On the plus side, the rooms are well cleaned. Rarely but not always catches wi-fi in the rooms. They always serve food in any bar. But the restaurant has breakfast, lunch and dinner on time. The hotel is accessible safely via an underground passage to the beach. There's all the entertainment that I really liked. There is a place to go for a walk in the evening. The entrance to the sea is sometimes pebbles and sand.
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6
1
August 29, 2019
Great hotel, gorgeous beach, food and water park.
Large boulders were removed from the beach and breakwaters were installed.
A large territory, many places of entertainment for every taste
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3