It's not worth the money! The food is the same! It was the same on the beach for all 14 days! Queues are everywhere, because the hotels are huge, and places where you can take waffles, pizza and chicken ala KFS one at a time, in line in the sun with children, you can stand for an hour! There are few Russians, the hotel is designed for foreigners, everything is paid, even cocktails made from alcohol, which is free, in short, TIN, I do not advise! We (5 people) also caught the enterovirus, it was so bad that it could not be transmitted, poor children! I've been to a lot of places, but I haven't had such a vacation yet! ☹️
Terrible attitude towards tourists, they do not settle in immediately, we were offered a room in another hotel and Thank God the hotel is much better - Xoria (upon arrival, I looked at the reviews and the cost it is much higher, although there is no water park like in Aqua, but otherwise!!! Cleanliness, Food, Cocktails of any kind, Linen, Fruits, sweets for every taste, Towels, Excellent Cleaning, SPA- for a fee, hammam, sauna, gym, water slides, not many people, there are no queues even for ice cream, the beach is clean, access to the sea is the same as in Aqua). The next day, we demanded bracelets from the guide and to the Aqua Park, since we bought a tour because of the water park and we were also given bracelets that you can use to visit the island of Ephtalia, along with slides and meals, it is 20 minutes from Xoria along the seashore or there is a bus directly from the hotel (however, you can only get to 18.00, then you yourself, we were lucky, we agreed on animation and we were also taken to Aqua after 18.00). I advise you to believe the reviews about Eftalia Aqua and, if possible, not to buy a tour, but if you did, then be prepared for hostility and the loss of one day to check in. We really liked the rest, as we like to move a lot and we really liked the walk by the sea, but if you are not a fan of walking far, it's better to get settled in the Aqua or other Eftalia hotels for an additional fee! Also, the location of these hotels is such that there is nowhere to walk, there is nothing nearby, you can only go by bus or walk to the city in 30-35 minutes on foot. Koraltravel and Sanmar guides are terrible, excursions are not very good either, but there is something to see, only mandatory visits to their wine, souvenir, leather, fur shops interfere, a waste of time, since everything in them is much more expensive than in ordinary shopping centers!!!
I fell in love with these hotels, there were already two AQUA AND OCEAN. The OCEAN is more modern, built recently, I read reviews that the hotel is dirty and cockroaches, it seems that this is the machinations of competitors, cleanliness everywhere, amazing cuisine, and excellent service with children there is very comfortable, only in the bath complex the owner is very intrusive!!! But in general, I will be back there again!!! A gorgeous water park!!!
We had a vacation in July with our family. I must say right away that this is not an all-inclusive ultra!!! The slides are good, the rooms are gorgeous. The rest ........ The dining room is huge, there is a lot of food and there is nothing to eat (((((( There is no fish, no meat, and if they decided to give it somewhere, then the queue is huge. The territory is huge, there are a lot of people, the beach is terrible!!!!!!! Stones, I was afraid to go into the sea because the wave carries you over these stones!!!! That's why everyone hangs out in the pools, take up sun beds at 7 a.m. On the territory of the hotel, they pour alcohol to the sea, cross the road to the sea (this is also their reritria) everything! Only beer!!! And I want to say that imported alcohol is only for money!!!! Everywhere!!! Animation is like that! The rooms are cleaned well. In general, we will not go there anymore!!!!
The hotel is good in its price category. The rooms are spacious. Round-the-clock food and lobby. A separate entertainment island for the entire chain of hotels (5 it seems). There are a lot of people, but everyone has enough
We had a rest with the whole family this summer, the hotel is really five stars, bars, restaurants, a water park, a beach from sandy to pebble, everything you need for a beach holiday
The beach itself is bad, pebbles and shallow.
The hotel itself and the surrounding area are excellent.
The food is like everywhere else.
Gym for three.
The rooms are at least family-sized and modern, super decorated.
There is no animation, or almost none.
The water slides are super.
We booked a hotel in March for a trip in October. Upon arrival at the hotel, we were informed that there were no places, but for $ 100 we would be moved to another hotel. As a result, 7 families left for another hotel after paying extortionists. We left for Xoria for three days without paying, and then we were returned to Eftalia Aqua. There is no ultra all inclusive in this hotel, cocktails are paid everywhere. I do not recommend this hotel, if you really want to, then choose the Ocean nearby.
I was with my family at this hotel in July 2019. There were no seats on arrival. Everyone was moved to another hotel. The boorish attitude of the staff. We bought a tour in November. They didn't want to move, they didn't even want to talk at the reception. Rasul, the hotel guide, was selling excursions, when I said I didn't need it, he yelled. The food is monotonous. Evening animation is boring. The hotel does not have five stars, only 3.
Everything is on top, both the rooms and the kitchen. WiFi in the room. They are cleaned every day, the mini bar will be replenished every day too. A big plus is the aqua park on site.
We rested in the spring, the sea was cold (April), but we swam!!!! The hotel is more for young people, it is not suitable for the picky, there are a lot of people....... there is a lot of food , but not a restaurant, You can eat food around the clock, burger king, as it were.... It's cool! The rooms are huge.... the staff is friendly, if something is missing in the room, call the reception, in half an hour everything will be there, even in excess....animation well done....
Good afternoon, I do not advise anyone to go to Eftalia aqua. We arrived at the hotel at the reception, they say there are no rooms, offered to pay an additional $ 100 and settle in a neighboring hotel, after refusal and long scandals and altercations, we were taken to another hotel for three days. Traveling back and forth with two children is not a pleasant pleasure. After staying 3 days in another hotel, we were taken back. But they were previously forced to wait an hour and a half in the lobby . The bus arrived small, some of the vacationers were packed. After arriving at Efthalia Aqua, we were checked into a room. When we opened the door with OUR key, it turned out that the room was not cleaned. The predecessors gathered so quickly that they threw away all their belongings. You know, even after cleaning, unpleasant memories remained. After waiting in the hallway for a couple of hours, we checked in. So with all the moves, we lost a lot of nerves for days. So even if it is very cheap, it will not be worn.
It is a very noisy and huge place, although for children it is just what you need. We took a two-storey room with our pool - they are located behind the buildings - it's good there.
The hotel may not be bad, but our family was moved to another hotel, thank God it was no worse! It's still very unpleasant, you spend a lot of time choosing a hotel, you come - and they tell you there are no places and no options!!!
We flew well, but it started at the hotel, there is simply no problem with their places, I do not advise you to fly to this hotel, they are treated like cattle, as some said, a complete divorce and pumping out money, be careful, this hotel would have been reduced by 5 by 4, or even lower long ago
The food is monotonous and not tasty, the rooms are poorly cleaned and when you want, even with tea, the hotel itself is not bad but bad WiFi! There are no excursions less than 50 € and if you are not satisfied with the room, they offer to move to another department for 100-150 €. In general, I'm not thrilled!
See original · Русский
4
Геннадий
Level 9 Local Expert
September 12, 2019
In my opinion, one of the best hotels in Turkey. But the prices are not cheap. Russian russians have been there three times, there are nuances, for example, the staff treats the British, Germans, etc. better, even if the Russians are right in some kind of conflict with foreigners, they will go to a meeting with a non-Russian person, it just freezes them out.
A good hotel, with great infrastructure, good food, a lot of different animations, it happens that the rooms are crowded, they settle in their networks
I would advise the staff to be more polite and attentive to their customers. Properly manage your room stock, so that people who come to you after confirmation by the hotel can safely stay, and not sleep in the lobby or in other hotels!!!
The hotel is good in principle, but the bad thing is that after booking half a year's tours, there were no places in it. And we stayed for 3 days in another hotel, below the level and not their network. On the fourth day, we were transferred back. Entertainment and food in the Eftalia hotel chain are good.
I didn't like that all the attention was paid to Europeans, and even the animation was for them. And the Russians at the hotel were forgotten from the very beginning of not checking into the hotel. Perhaps it is worth closing tourism to Turkey again, and then they will definitely come to their senses!!!!!
There are a lot of bad reviews. But after resting in this hotel, I understand that not everything is so bad. Each place has its pros and cons. Our company was satisfied with everything during the rest period.
I really liked it. We were satisfied. Very attentive, courteous staff. Everything is top notch
See original · Русский
3
1
Е
Екатерина К.
Level 8 Local Expert
November 21, 2019
A disgusting beach, big problems with occupancy, tasteless food, a minimum of free drinks and only in glasses, no slippers and bathrobes, and there may even be a shortage of bedding for all family members....
nice hotel, for 4+. of course, it's time to do the renovation. and extortion at check-in is not at the reception, it's fat -! and the beer is delicious :-)