E-group
144 reviews
January 9
I was repairing my phone (Xiaomi Redmi Note 11 Lite, in case it's important), I needed to change the battery, very nice and friendly staff. Due to the fact that the phone is needed almost all the time and it was not possible to replace it with something, for faster repairs they offered to order the part first (which they promised to bring to the point in 1-2 days and brought it the next day), after that they contacted me so that I could approach them and they would give me 20-30 minutes They'll do everything. I really liked the offer, the price was adequate, I agreed and did not regret it! Everything was perfectly done, no complaints! Many thanks to the guys and, in particular, to Bogdan for the wonderful work!
P.S. I accidentally spilled water on the laptop (quite a bit, but through the keyboard). Gaming laptop (Asus TUF Gaming). I immediately soaked all the water, turned the laptop over, put a towel on, took off the back cover, soaked everything inside, called the guys, explained the situation, and told them to disconnect the battery from the mat. The fees were explained exactly how to do this, and I quickly took them to my nearest point in Green. I ran literally ± an hour before closing, they said that he would get to the master only tomorrow, they calmed him down, explained everything, hired him, said that after 15-16 you can call to ask what and how. At about 3:30 p.m., I called, told them what and how, the consequences of all the damage were repaired (several tracks on the board were damaged) and the master asked to pay attention to the hinges of the lid attachment (which was not related to the main problem at all, but it was noticed and explained in detail, for which many thanks!). We were guided by the price and timing of the repair, everything was completed on time, the price was indicated unchanged upon receipt of the device. Everything is clear, it works great, thanks a lot to the staff! Especially Pavel, Bogdan and his replacement (unfortunately, I didn't remember the name).
I would also like to emphasize that absolutely all the employees with whom I was in contact in one way or another were very friendly and polite))
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2
October 17, 2024
I liked the attentive and polite communication! We quickly found a problem with the laptop. We have proposed several solutions. We communicated very politely.A convenient location, unlike those who offer home visits. Fast, easy and simple!
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1
1
October 6, 2024
I liked the attentive and polite communication! We quickly found a problem with the laptop. We have proposed several solutions.
A convenient location, unlike those who offer home visits.
Fast, easy and simple!
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1
February 26
Act G17627.
On September 18, 24, I gave Huawei p20 to replace the screen (Prytytsky 156).
I picked it up on September 19th. He was tied up with elastic bands, they told him not to take them off for a day.
I paid 215p for repairs.
On the trail. the day came to paste the film. At the same time, I asked the employee why the Home button on the right side bulges a little and it is inconvenient to swipe it from right to left, the angle has become sharp and cuts my finger a little. The employee replied that this was my button, it hadn't been changed and it was hard to get it right. OK, we put the film on and went home.
On September 22, 2024, lights from two sides began to appear on the screen from time to time. Not often, in general, it did not interfere with the work, because after a minute they disappeared on their own. I brought the phone to the employee and showed him these lights. The employee said that he would find out from his colleagues what the problem might be and contact me.
On the trail. the day brought the phone with lights again and showed it to another employee (Nikita's manager) - he said that it was a MARRIAGE and the screen needed to be changed. He said I'd get a call.
On September 24, 2024, I received an SMS stating that I have a scheduled visit to the service center. I put my phone in there, I thought they would change the defective screen. But the employee said that another text message was supposed to come or they would call me. OK, I went home.
By the end of November, the Home button came off, and I taped it shut. I've been like this for a week, freaked out and went to buy a new phone.
The New Year holidays have passed, I went on vacation.
By the middle of February, I remembered that I had an old phone in which I needed to change the screen and solve something with the button.
NO ONE HAS CONTACTED ME FOR ALMOST 4 MONTHS!
I called the service center myself. They told me to bring a replacement screen. A day later, I come to pick up my phone and see that the screen is the same, the film is the same, and even the same tape is glued to the Home button. OK, I tell the employee that nothing has been changed. He said he would contact me.
I probably called the head office (I took the phone number in the header of the site). He told me about the situation, offered to refund the money or change my screen. They said they'd figure it out.
On the same day, the manager called back from Prytytsky and told him to come for the phone. He explained to me that THE SCREEN HAD NOT BEEN CHANGED BECAUSE IT WAS WORKING PROPERLY. OK, it's strange that 4 months ago it was a marriage, but now it's supposedly fixed. He also said that the button had been fixed.
I came to get my phone and saw that I was also on the Home button. He asked if the button had been repaired. The answer was yes. Ok.
I came home, and in the evening the button came off again.
On the trail. The day brought the phone to seal the button.
They taped the button and asked me for 45p. and said that there would be a 6-month guarantee that it would not come off. I didn't get my bearings at the moment. But now I have a logical question.:
WHY WASN'T THERE A 6-MONTH WARRANTY THAT THE BUTTON WOULDN'T COME OFF AFTER REPLACING THE SCREEN? The button is inside, you have interacted with it! After your repair, she began to cut her finger on the right side and did not stand straight!
Today I managed to see the lights on the screen again, I attach the photo to the review.
To be honest, I let go of the situation. I have no plans to interact with the service center anymore. Otherwise, I went there as if to work.
What we have in the end:
1) Minus 215r. for replacing the screen.
2) Minus 45p. for gluing the button.
What I got:
1) Conditionally defective screen. Why is it conditional? Because the lights don't always appear and disappear quickly. Therefore, it can be used.
2) A button that is unpleasant to use, because it began to cut my finger on the right (Of course, I have no evidence that the button did not bother me in any way before the repair, but there were no problems with it at all before the repair).
But, there is an option not to use it at all, and I will choose it)))
I was partly to blame for the situation, I should have left my phone to replace the screen right away, rather than waiting 4 months for them to contact me. According to the situation with the button, it was necessary not to give 45p, but it is logical to ask why the warranty did not apply to it.
Before that, a couple of years ago, I interacted with the same service center - everything was OK. I don't even know if you have an old phone, it might be cheaper to throw it away)))
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February 27
On 02/20/2025, I repaired my laptop due to the lack of an image on the screen , but at the same time the laptop turned on, the cooler made noise and the caps lock button flashed frequently and continuously.
I handed it over to the point at 65 Pobediteley shopping center "Castle". I was received by a polite and well-mannered employee, to whom I gave a promo code with a 10% discount (in case of refusal, diagnostics without a discount should have cost 80 rubles) - there were no questions.
1.5 days later, the manager called me and informed me that the computer's graphics editor had failed due to improper operation. I asked what exactly was the cause of the misuse? The employee explained that the computer had already been disassembled earlier and there was a gasket instead of thermal paste, to which I replied that the computer had never been unwound since the purchase (it was bought new in the store) and I asked if the master had repaired my computer , to which the employee replied affirmatively , yes, yours... and he announced the repair cost of 500 rubles.
After that, I refused to repair (it is clear for what reasons - distrust) and asked to announce the amount of diagnostics, the employee announced 80 rubles, but I explained that a promo code with a 10% discount was used at the time of delivery, to which the employee replied that the full cost was 85 rubles, and with a discount of 80 rubles.(another distrust, the employee's math is bad)
The next day, I picked up the computer at the above address and asked for the price, they told me 80p , I explained about the 10% discount and they told me that the total cost would be 70p (it is unclear how the price was formed)
Based on the above, I can assume that the employees of this company do not work for quality, but for profit at any cost!
I do not recommend it!
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October 26, 2024
I drowned the phone a little, and I needed cleaning while the situation was such that the camera was just sweating. I chose repairs by rating, since I have no experience of improvements, and I was not mistaken. We did everything perfectly, although the situation turned out to be more complicated, we thought a little, we approached the moments that I was worried about the quality of the repair professionally and explained everything clearly. That is, everything was done as I represent a good service. I definitely recommend it
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1
December 17, 2024
We handed over a whole gaming laptop the other day to fix two keys. They replaced two keys, but the laptop was returned with a chipped side. They also took 100 rubles for repairs. He obviously fell down somewhere. If I had taken the laptop, I wouldn't have left it all just like that. I would have demanded more money from them for damage to property. And the husband took the laptop and signed the acceptance certificate. There's nothing you can do now. They may repair well, but they treat things terribly. The conclusion is that we will not turn to them anymore.
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March 9
I addressed the problem of a broken mobile phone screen. We accepted the order very politely and carefully. Everything was done quickly and efficiently on the same day. I will recommend this company. Thank you so much!
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March 20
I gave the iPhone 14 pro for repair, an error over the network. As a result, the craftsmen disassembled the phone, saw that the board had been repaired before them (I bought a used phone, it worked for me for a year), set the repair price at 1200 (they refused culturally)). Well, whether to take on repairs or not is their business, 50 rubles for assembly and disassembly, OK, but assembly with glue is certainly an interesting approach). It was repaired in another workshop for 70 rubles.
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July 30, 2024
I was repairing my phone. In general, everything is fine. Of the minuses, I want to note that each time they called excessive deadlines for work, i.e. the receptionist says in 1-2 days we will diagnose and call to coordinate the repair - in fact, they called on the 4th day. They agreed on a repair, they said they would do it literally in 1-2 days - after the notification came only on the 4th day. Of course, it is not critical, but somehow it is not very pleasant, it would be better to name the real terms. And another disadvantage is that there is no terminal for card payments. Nowadays, being located in a huge shopping center is somehow not very convenient.
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2
October 21, 2024
The repair was quick, but it took a very long time to wait for the details. At first they confused the cover with the pro version, but reacted quickly. They said they would order a new one, so they also made a discount. The repair was better reliable, minus they just accepted only in cash
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November 10, 2024
I had my phone repaired. Everything was done quickly. Polite staff will tell you everything and prompt you. I'm happy with everything. I recommend.
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December 17, 2024
I liked it, I handed over my laptop for repair. She asked me to do it quickly. Everything was done quickly, clearly and perfectly.
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August 11, 2024
Many thanks to the guys for saving my "drowned man"! The masters are polite and experts in their field. Convenient working hours and the location of the workshop. 👍
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March 25
Thank you. Good service. The quality of repairs is top-notch, everything is fast and without overcharging. Recommend
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February 12
The display on the tablet was re-glued. It was done quickly, but...it was a nuance::))) to glue without a guarantee of 60 rubles, to glue with a guarantee of 120 rubles!!! So think, what would you choose?::)))
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September 28, 2024
Professionally and adequately, with the offer of different options for the repair budget. Customer orientation!
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1
July 3, 2024
Be prepared that at the place of actual repair of your laptop, it will be searched up and down. Exactly the next day after the surrender, hacking attempts began on all possible fronts. Emails, personal accounts, an attempt to hack apple id, Twitter, and even spotify. For several days, a very persistent person or people from this repair center did not let up and, sparing no effort and time for sleep, broke into wherever possible and still got into the spotify account. I recommend installing two-factor authentication everywhere, and even better, to give the equipment to a completely different place for repair.
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December 12, 2023
There is parking both on the street and indoor, which is very convenient. There are many different shops, a grocery green, there are entertainment for children, services. In my opinion, it would not be bad to organize a wardrobe, in winter it is very important.
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October 27, 2024
I turned to the Xiaomi MI 6X smartphone for flashing. The work was done efficiently and at an acceptable cost. Thanks!
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July 5, 2024
I gave my mom's phone to this service, which for some reason just stopped turning on. It only took a couple of hours for the master to call me and tell me that I could pick up the phone. It was incredibly nice that they explained what happened to him at all, because this was the first time we had encountered such a thing. The prices, by the way, are also very affordable (in the service near the store itself, I was told 100p more and the repair time is longer!). Once again, many thanks to the masters Nikita and Bogdan!
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March 7, 2024
Good afternoon, I am very pleased with the service of this repair, the staff is very friendly, professional, it is not the first time I repair their phones, everything is at the highest level. This time, I have a display and a battery on my grandmother's phone, on my iPhone, and there are no complaints left. I wish you only success, promotion, grateful customers and financial well-being❤️well done guys💪🏼I will definitely contact you again, and only to them😉
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November 5, 2024
Legion 7 - repair of hinges. Completed on time, everything looks OK. They gave a 6-month warranty for the work performed. Let's see during operation
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February 25
We cleaned the phone from moisture and dust. We did everything in 1 day. I brought it at 11.30 on Sunday, and it was ready at 10.00 on Monday. Excellent service.
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January 29
High-quality, fast,
polite and friendly
attitude.
Thank you very much!
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February 8
Great, the phone was fixed, even though I had already said goodbye to it. Understanding, competent craftsmen, normal deadlines, not very high prices.
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December 16, 2024
Great guys working , very polite , did everything quickly , I'm very glad
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May 22, 2024
I changed the accumulator and the charging socket. Everything is fine in time, I contacted the service yesterday, I received a ready-made phone today. The prices bite a little, but not too critically, the quality will be checked over time. If you want to quickly and without problems, then contact them)
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November 28, 2023
I have already applied to this service several times - the result is consistently excellent)
There have been delays in terms of a day or two, but the quality of the repair, good price and proximity to the house compensate for this disadvantage with a vengeance.
Well, yes: support at the level - the master explained everything, on demand, you can easily find out the status of work on the device.
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October 24, 2024
The work on replacing the battery and screen in the Samsung A500F was done quickly and efficiently
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July 1, 2024
The phone didn't turn on!
Brought
They said it was a disease of this model!
We need to solder something there.
It was done in 55 minutes!
Everything worked.
I gave 130 rubles!
How expensive it is for me to solder!
I changed the screen to Redmi Note 7 for such a +- amount!
And then 130 for soldering!
But it's cheaper than buying a new phone!
The main thing is that the phone is working.
Thanks to the master!
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December 14, 2024
We changed the screen in the phone. Fast, high-quality, convenient. I recommend
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June 9, 2024
The guys are polite and work quickly, I drowned my phone, it stopped turning on, gave it to them for repair in 30 minutes, I was very satisfied, thank you very much!
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November 11, 2023
The repair was done efficiently, quickly and professionally. Thank you. Previously, I received exhaustive information from the consultant, the ordered part was delivered by the agreed time.
I recommend it!
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April 16, 2024
I liked everything very much, in addition to replacing the display, we bought a few more details for free on our own initiative. We did everything efficiently. They saved my phone. Thank you very much!)
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1
October 16, 2024
The camera stopped working in Samsung, the master replaced it within half an hour. Everything works!
Thanks!
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1
January 12
The battery on the Huawei p30 Lite is swollen. On Saturday, 11.01, at about 15.00, I contacted the master, described the situation. We agreed to bring the battery to the workshop in Green the next day. At 10.30 on 12.01.25, they called back that the battery had been brought. After my visit, everything was done within 25 minutes. Thanks a lot to the guys for their efficiency and quality of work.
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September 20, 2024
We installed Windows. The master is polite, explained everything correctly and did his job perfectly.
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1
July 22, 2024
When accepting the order, they said they would call back during the day, they called back two days later, they could not issue a bank transfer invoice in any way, they answered rudely in Viber, the overall impression of this organization was not the best.
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July 6, 2024
I was repairing an ipad, repairing a crack on the screen. They were repaired several times, as a result, the face id did not work and almost a month of time spent, not counting the money spent. The check was not given. I strongly do not recommend it.
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2
September 28, 2024
It's not the first time I've contacted the guys, I usually did a battery replacement, but this time they changed the back cover on the iPhone 12.
The quality, as always, is on top!
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1
February 8
The repair was carried out quickly, within an hour and a half, and a one-year warranty was provided. I liked.
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September 19, 2024
We did everything very quickly, we saved the phone. Thank you so much. I recommend it!
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March 15, 2024
I changed the display, put the most budget one, yes, it was bad in itself
, but after he once again walked in, I hit him lightly on the lyashka, after which the matrix flew and cracks
appeared, apparently not all the fragments from the previous display were taken out
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March 6, 2024
Many thanks to Nikita, the repairman, he did everything efficiently, quickly, very attentive and tactful in communication!!!
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March 8
It's all good. Thanks guys. Good luck with your work
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October 2, 2024
The phone was repaired quickly and the price is pleasant. Thank you!)
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November 29, 2024
Fast, neat, convenient location.
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September 15, 2023
Excellent service, the phone was repaired clearly, promptly) I recommend it. A point in the Green on the Stone Hill, an excellent consultant. Thank you for your work
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January 17, 2024
I applied for the replacement of the lock button on Xiaomi. The necessary button was not available at the time of the conversation with the service employee. After a few hours, they called me back and said that the button had been brought to the point and I could drive up.
As a result, everything was done in less than 30 minutes. I am satisfied with the result. Everything is cool.
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