She underwent a cosmetology procedure in this clinic, carefully chose a specialist.Dr. Georgy Shibkovsky is a professional in this field, I was very pleased. The clinic itself is located in the city center, right near GUM, a great location.
Now for the cons.The Meet and Great service is completely missing.I made an appointment the day before the appointment, on the very day of the procedure, no one called and did not specify whether I would be there or not. Further, in all the traditions of the USSR, a not very satisfied cleaner meets at the entrance, who immediately points to the shoe covers.For many years of living abroad, I have become accustomed to warm receptions in private clinics and medical centers, where the cleaner greets everyone with a smile on her face and does not let go of the rag, just to make them happy, I hope this will also come to Belarus in 10 years.
Well, the cherry on the cake-due to my body characteristics, I felt unwell after the procedure. The doctor did his best to make me feel better, and when I came to, he brought me to the reception.To my surprise, no one from the clinic called that day or the next to ask about my well-being.
Everything that I have written requires absolutely no investment of funds, superhuman efforts...we are talking about banal attention and care for your client, and this is absolutely normal. This is called Customer Care and it has a very strong psychological effect on people who love the service and are used to it.
A great clinic for the best people. Nice, comfortable, beautiful and very polite staff. The service was performed efficiently. The only thing is difficult to park, and the clinic is very good!
Many thanks to the ultrasound diagnostics doctor Natalia Chernenko. She is very attentive, meticulous (in a good way), she found the problem, although many people had not seen anything before. A real professional!
Well, the clinic itself is pleasant, polite staff. The only thing is that it is better to come not by car, but by metro), because there is nowhere to park the car)