Drajvmotors
548 reviews
August 23, 2024
A great car dealership.
The client has been developing the service for the better for several years.
There is also a convenient location for waiting for your car: coffee, magazines, TV and a place for children - there are always pencils and coloring books. This is important if we are talking about Nissan, which in fact is more about family cars. The cars themselves are in good shape, you can easily take a test drive if there is no queue for the model you did not sign up for. This is always a plus, but it is not allowed everywhere) There was an unpleasant case of a car, but I contacted myself and helped solve the problem promptly, for which I am also not a little grateful!
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2
September 24, 2024
I would like to express my deep gratitude to Drive Motors and its team, especially my manager Andrey Ya., for purchasing a new car. If not for the well-coordinated work of the team, the purchase might not have taken place.
Andrey took into account absolutely all my wishes (I call it - to fully feel the client), always provided assistance and gave answers to my questions (of which there were quite a few), both on organizational issues and on the technical part of the car (in this part you can contact now if something is unclear). If I say that I was satisfied, then I'm lying, because I was very, very satisfied!!! The whole deal went well and I received my car even earlier than it was stated in the contract.
In general, if you have thoughts about buying a new car, come by - the guys will help you solve everything in the best way! And yet, seeing a car in a picture is one thing, but seeing it live, being able to look /sit inside, feel the dimensions is quite another.
I'll add it. I got acquainted with the company's service and its attitude to the client 5 years ago, when I needed to find out the PIN code from the radio on my Nissan Beetle. The hour that I was in the center was enough to understand that this was our first, but definitely not the last meeting... and that's what happened)…
P.s. well, finally, the center especially understands the importance and reverence of the moment when the car is issued, so they will help to keep this moment in memory and capture it in a photo from the right angle.
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February 2
On 29.01, I called the car dealership for the first time, contacted the manager Artyom, who answered all questions about the car, promptly prepared the documents and on 31.01 my new Nissan was ready for delivery. Immediately upon entering the showroom, there is a feeling that there is life here, a lot of customers and enough staff who are clearly engaged in their business. Despite the fact that I arrived earlier than the scheduled time, Artyom immediately started processing the documents, during which time he had the opportunity to drink delicious coffee in the waiting area and insure the car. I received the car at the specified time. Artyom answered all my questions about managing the various functions of the car in detail. It was unexpected and pleasant to hear the manager's call the next day asking about his impression of the car. I have never seen such a level of customer orientation in our country. Thanks more to Artyom and the car dealership management for the opportunity to make a pleasant purchase and good luck in business.
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September 6, 2024
I came several times to inspect used cars, I was satisfied with the service: comfort indoors (from the toilet to free coffee), a convenient and safe area, if necessary, you can immediately see the car on the lift, staff with a good level of communication, friendly and responsive, on-site car options will be offered (new and used), credit programs, etc. - well done!
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April 13, 2024
The official dealer of Nissan cars.
A great selection of new as well as used Nissan cars
Specialists as a selection!
Both externally and in terms of professionalism.
Also, what is important!There is a small cafe on the 2nd floor where you can relax at a table, drink wonderful freshly ground coffee!
And it's great not only to have a snack, but also to have a full lunch, and the menu is updated daily, everything is fresh, the management pays great attention to the quality of cooked products!!!!
I speak from the first mouth!
I work there as a barista sometimes!)
I eat lunch myself, so that I don't wear "booties"!
Everything is fresh and delicious!
Come on!
We will be glad to welcome new guests!
Yours sincerely, Anna!)
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4
November 27, 2024
Good service, everything is pretty clear, the work is done efficiently. No complaints. The staff is helpful and polite. They always ask for feedback.
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September 7, 2024
We express our appreciation and gratitude for the help in purchasing a car to the most wonderful sales manager - Yaroslav! Thank you for your high degree of professionalism, the ability to conduct a dialogue and find an approach to each client, tact, literacy!
And I would like to note that the whole team is a friendly team, whose work is clearly organized and focused on results!
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November 25, 2024
We considered this car center to exchange our almost new car for another one with mileage. There are no questions about service, communication culture, everything is fine, but an absolutely inadequate trade-in, a car in about new condition was offered for redemption for the lowest bottom of the market, but they could not, or did not even want to show a new car normally, a 3-minute drive through the parking lot and complete disappointment in the end. Moreover, all their cars are at the top of the market. I do not recommend this center for buying used cars.
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1
March 30, 2024
For me, this is the best car dealership in the country. The attitude towards customers is beyond praise. All issues are resolved promptly and clearly, and here you can solve all issues related to the purchase of a car - starting from competent technical advice, a trade-in system, insurance and financial support of the transaction, as practice has shown (personal experience and sincere gratitude to Yaroslav, an employee of the car dealership), the issues that arise when registration of the car with the traffic police. I especially want to mention the test drive and its implementation. None of the dealers I've visited in the last couple of months has done a better test drive than at Drivemotors. Firstly, he was without a record and on the car I was interested in. Secondly, the route allowed us to assess the driving performance of the car on good pavement, on bad roads, and on a dirt road. And what is very important, the client area is well organized. I repeat what I started with, this is the best car dealership for me. I am very satisfied with the purchased car, the quality of work, and the support, and I certainly recommend that if you are thinking about purchasing a new car, its maintenance, contact Drive Motors.
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4
September 30, 2024
I've been out of this service for a year now. I changed the hub bearing for 102 thousand. 40 rubles were charged for diagnostics, which was absolutely not needed, but they refused to do repairs without it, the diagnosis itself knew 200%. After the "diagnosis" in 20 minutes, it is important that I was informed about this… The diagnosis was confirmed. Only now the original spare part has passed 21 thousand. Exactly 1 thousand more than the guarantee. And again the replacement. But definitely not here anymore. And all the masters, like small children, beg for dozens, which is terribly annoying. Therefore, customers are apparently condescending and put them up. Maybe if objective assessments were made, it would be different.
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3
May 22, 2024
Decent and high-quality service, I mean in general. A very well-coordinated team of specialists in one place. Starting from the girls at the reception and ending with the managers - everything is clear and to the point. They called by phone, invited me to come, treated me to coffee, made a high-quality diagnosis, indicated the cost, and offered alternative options.
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January 12
I don't recommend it to anyone!
To get to the point: I arrived in my car with the question of passing it to the new aria.
A certain young man (the manager by his badge) went out of his way to come up with the disadvantages of my car (by the way, according to his statements, this "manager" is very far from the world of cars and found himself with very modest knowledge of cars) in order to offer the lowest possible price for the test.
As a result: I laughed at this self-confident "manager" and left him with your warehouse of used cars with mileage over 150+ thousand km. And he refused to buy a new aria. But, I bought an electric byd.
Wish: if the head is reading this, then you, my dear, have big problems with the car evaluation department, which is indirectly indicated by a huge warehouse of suspended used cars at inflated prices and runs Over 150,000 km. Good luck
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1
January 31
I bought a used car from them the other day, they helped me find an option that fits my criteria, I'm happy with the purchase, the guys are great, everything is fast and efficient.
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July 7, 2024
Pleasant smiling, friendly sellers told us all about the cars and were able to find us a pleasant, convenient loan. The store is clean, we were able to sit in each car and choose our option.
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October 1, 2024
A good selection of cars and courteous staff. They explain all the nuances, but sometimes you have to wait to get a consultation. Overall, a positive impression
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January 9
The products (machines) are good. The service (to pass THAT) is excellent. But organizational issues (both 12 years ago and now, are in the focus of management attention). In particular, there is no clear understanding of the queue of machines for delivery, it is also unclear which of the three jobs only one works and only when specialists appear.
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December 28, 2024
I agree that the car dealership is good, but with its own nuances. During the inspection (Nissan Qashqai), I did not check the availability of a spare wheel, I asked the representative of the car dealership what was what, about the shortcomings, etc. to which the answer was (everything is fine). There is no spare tire on arrival at home. Whether it was there or not is not known. One gets the impression that even an authorized dealer needs to check.
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1
February 16, 2024
Everything is cool. They fix it quickly, intelligently, you can eat, work there while they are repairing. The prices are adequate, flexible with spare parts for selection. I am serviced there myself and I am satisfied. The atmosphere is pleasant, calm, you can be present when repairing a car, they will always wash the car)
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September 5, 2024
Disgusting customer service!
I signed up for a test drive in advance, called back the day before and changed the time - everything is OK. On the appointed day and time, we arrived at the salon for a test drive, it turned out that the manager was at a meeting, asked to wait 20 minutes. 30 minutes passed, a girl came up and said that the meeting would be at least another half hour. When asked why it was impossible to warn the client in advance, only phrases with a smile "Well, the meeting was scheduled in 5 minutes, it's not our fault." No apologies, no offers to smooth things over. No respect for the client and his time.
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February 1
They make a fool of you professionally, one thing is different on the phone in real life. It was necessary to measure the compression (there are gaps in the 2 cylinder), they began to impose computer diagnostics, which had been done 100 times before, and it showed nothing new. They told us to measure the compression for 2-3 hours. As a result, an hour later they called saying we can't unscrew the bolt from the coil of the 2nd cylinder, upon arrival they took us back to the workshop and started showing the coil that they couldn't unscrew and it turns out it's not the 2nd but the 3rd cylinder. Then the manager started saying himself that it was the 3rd cylinder, when asked on the phone why he said that they couldn't unscrew the 2nd cylinder, the answer was that they counted them differently for me and therefore said so, although if they had said that they couldn't unscrew it in the 3rd cylinder, they would have asked only in the 2nd Try it on and that's it, but it's a waste of time.
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January 19, 2024
I am very pleased. Competent specialists. They will tell you everything and advise you how to repair the car on a budget. The only disadvantage is that they do not give the numbers of the original spare parts. The staff is polite and patient (everyone). Everything will be explained and shown in an accessible way, they will suggest the best solution
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3
June 28, 2024
I contacted the salon regarding the purchase of a used car and the transfer of my car to offset. Both deals were implemented efficiently and in the shortest possible time. Special thanks to Anton Grinkevich for his help in purchasing a car, as well as to Artyom Voroshilov for a quick and unbiased assessment of my car. There was a friendly attitude at all stages, they explained all the details of the transactions and answered my questions at any time.
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1
August 10, 2024
We express our gratitude to Roman Tishkevich for his attentiveness, decency and quick work. We trusted and were not disappointed. We wish you more decent customers.
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1
September 25, 2024
I applied to a thrift store (twice) the cars were sold at the speed of sound. Well done, quickly and efficiently. And the service is excellent
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December 28, 2024
In July 2024, Gola bought a Nissan Aria. On the same day (the day of the car purchase), I informed the sales manager via messenger that if the seat belt is unbuckled and there is no passenger in the front seat, a warning signal is triggered that the passenger needs to be fastened. The passenger presence sensor did not work. I applied under warranty. And they haven't been able to fix it for six months now. Either they were waiting for the sensor, or they can't change it anymore. So buy with a substantial overpayment and an alleged guarantee.…
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1
July 15, 2024
Good afternoon. The review is based, in general, recently, on a typical situation. Two years ago, there was a successful experience of buying a car. Therefore, when asked by a colleague, the first thing I recommended was this company. The cost of the selected car turned out to be 20% higher than the maximum in the market, but they decided to go for it, getting rid, as it seemed to us, of hidden pitfalls. Don't trust either the description or the sweet talk of the managers. We trusted, and the next day after buying from an official dealer of the selected brand, we will find out about the presence of an accident in this car, and related to work on the slipway. In addition, the driver's door turned out to be painted. Let me remind you that not a word was said about this when choosing a car, either verbally or in the announcement of the car. Upon an oral complaint, the manager suddenly immediately finds information about the accident and expresses "regret" for not reporting the information before concluding the PREP. At this point, despite requests from our side to resolve the situation, counter steps on the part of the company end: "The accident was easy, all the information was provided to you, even after the purchase."
The result of our decision to buy a car in DriveMotors is a complete disappointment. Don't get fooled by the ads from every iron
. P.S. The story is not over yet
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5
September 30, 2023
It seems that the service is not bad, and the car will be washed well and a bitter chocolate with nuts, as a present, will be put in the salon, a trifle, but it's nice. True, the coffee is not very tasty! Change it already at last! Our car is a date 56, very specific, not everyone takes it up. Therefore, often there is no choice but to contact you here. And the prices for spare parts are very high, for this I will take off the star, it would be cheaper, maybe they would only go to you!
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2
September 23, 2024
Sales department: you can't get to the test drive, it's scheduled by the hour, although the trip itself takes < 10 minutes., the obsessive question is when are you planning a purchase?
Service: I signed up for a computer diagnosis with subsequent repairs, I arrive- there is no record, but they took it, carried out diagnostics and did not take it for repair, only the next day.
Otherwise, everything is fine!
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July 21, 2024
I am personally familiar with this service. The last story is this: I handed over the car in the warranty color of 3 elements and pasted some of them in film. They did it quickly (in 3 days) - I was glad, BUT: two of the 3 elements were painted with defective work, and in the third they "forgot" to polish the "fog"; the film was glued in the wrong configuration, which was stipulated. I came the next time - they redid it in 5 days, but they killed the alarm keychain and dropped off the battery - they tried to return the car in this condition. I had to communicate with their management - they allocated a replacement car (thanks to Denis, their head). The problem was solved in 4 days. I took the car, but it turned out that the connector of the reversing lights was not connected (the trunk lid was painted indiscriminately) and here is another visit to the finishing work. Draw your own conclusions.
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3
November 19, 2024
They do their work quickly and, most importantly, efficiently. I came to the car reception with my specialist and he liked the quality.
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1
October 23, 2024
If you don't have a car that they currently have on sale, then it's better not to even go
. P.S. I didn't find how to answer the owner, so I'll add here:
"Based on repeated periodic requests over the past 6 years"
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December 1, 2024
A classic dealership that does everything possible to make money on you. This is felt from the first to the last minute of the visit. But we must pay tribute: the management system is at its best, and in general, employees are trying their best.
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September 13, 2024
During the visit, I received answers to all my questions. They gave a lot of recommendations and made an excellent commercial offer. I am satisfied, I will definitely come back and use the services again.
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January 25
Good service, clean, friendly staff, prices are certainly not ice cream, but the trend is nevertheless. Satisfied so far
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October 31, 2024
Tire service lasts almost an hour and a half and as a result they can't even set the recommended pressure. It is very strange and not clear.
I bought a new car here, I contacted them twice for service, this is complete incompetence and lack of clear service and warranty service.
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June 13, 2024
Excellent service, pleasant atmosphere. And special thanks to the employees of the body shop. Here are the best specialists in the selection of paint, repair, and master receptionists...
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February 27, 2024
After buying a car, we have been servicing the family car for the third year. The service is always at 10 points. There is a waiting area where you can always have a cup of coffee. Always friendly specialists. The quality is always without complaints.
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January 11
I bought a car here. I liked everything. The staff is friendly. We did everything professionally.
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December 14, 2024
I express MY DEEP GRATITUDE to Drivemotors and PERSONALLY to Vitaly Burakov for helping me choose, escort for the whole day, and purchase a vehicle!
Vitaly is a professional in his field. Polite and communicative communication. He gave me detailed answers to all my questions. Vitaly told everything in detail, showed it, suggested it. An excellent specialist.
I wish you more good customers and prosperity of your big business!
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1
June 20, 2024
Friendly staff. I considered the car but it didn't work out with the purchase. The manager told about everything about the car and arranged a test drive. I liked everything. The nuances are only for the price, as there are options with better equipment and at a different price. In general, please contact us and they will tell you.
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April 5, 2024
I bought a car here. Excellent service. The quality of work is excellent. Polite and competent staff. The manager came up almost immediately upon entering the salon.They sell not only new, but also supported cars.
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3
July 28, 2024
They gave the car a helmet for body repair. We took a replacement car at this center (it was provided in perfect condition, a new Nissan x-trail). We are completely satisfied with both the repair and the substitution. The service is excellent. Thank you!
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1
July 17, 2024
The reviews are positive, written to order. Many owners in the salon quarrel with the masters. Every time there are some incidents during maintenance. The last time the bumper sticker was damaged, the paintwork of a new car was damaged, after a long conversation they offered to grease it with a brush. The cost of the work was estimated at 600 rubles. They refused to eliminate the defect of their work, at first they lied that it was glue, then they admitted that the paintwork was damaged to plastic. The master refused to fix the defects and call the management, I had to leave a complaint and contact the quality department. Avoid this service. According to the service staff, everything is allowed or is it a technological feature of the repair process
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November 2, 2024
The first impression is excellent, clear, the staff is friendly, let's see how the car is repaired. I'll write later.
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April 29, 2024
Excellent service, excellent customer service, everything is fast, clear, and coordinated. Vitaly worked with us, his endurance and patience can only be envied😉
In general, we liked everything)!
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May 16, 2024
I bought a Renault Sandero of the 2nd generation in a facelift there. Since I inspected the car through an autopilot, which I trusted, I did not check the compliance with the configuration myself. After the purchase, I found that the configuration differs from that stated in the ad - a different engine (82 hp instead of 113) and there is no esp. When they began to discuss this situation with Maxim's manager, he eventually admitted that there were two errors in the description of the configuration, but no apologies followed. Since I've been looking for a car for a month now, I decided not to return it, but to ride what I have. But I will try very hard not to return to this company for any reason in my life. What kind of competence can people have who are not able to fill out the package correctly, and then cornyly apologize? What is the level of customer attitude in such a company? For comparison, the auto pickers apologized and refunded the money for the service at least.
P. S.
I found a prep with the previous owner, concluded a week before my purchase. The price there was 20% lower than the one I bought for (34k vs 41k). Just so that you have no illusions about what the office, employees, etc. are paid for. Due to the fact that you are not buying a car in the market.
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5
March 7, 2024
This is the second time we come here for a new Nissan.
The staff selection is excellent here.
We had 2 managers for 2 purchases - the guys are just on top. Special greetings to Yaroslav - thank you for your promptness and flexibility.
This is the first time I've worked with their trade-in department - they rated the car just super.
Guys keep your mark - you did well.
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1
February 7, 2024
A Nissan car dealership. A large and bright space. Nissan brand cars are presented. Unfortunately, not the entire line of cars is represented, but only a couple of models. The staff is friendly and highly qualified.
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November 27, 2023
This center brought only positive emotions)))
The guys do their job very quickly and correctly!
I especially want to mention and thank the employees Borisyuk Maxim and Drozd Oleg for their speed of work and courtesy!
The guys told everything in detail and left no doubt when choosing a car.
I will recommend you to friends and family😊
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February 18, 2024
In July 23, we purchased a used car in this salon. The advertisement talked about a transparent deal, pre-sale car deal, and the expectation was that at first global investments would not be required. But unfortunately this is not the case. Trusting the seller, they did not hire a person who would inspect the car, they examined it from a distance, drove through, everything seems to be fine. We were given papers with the diagnosis of the car, it was necessary to change the consumables, and also for minor problems. But then it became a little sad...at the service station, when examining the car, it turned out that the car was thoroughly hit. Yes... the cosmetics were done...but where it is not visible externally, no one bothered. As a result, there is an impressive fold under the spare tire, which naturally requires thorough bodywork. And here we are not talking about the fact that the car is a bit and we did not pay attention to it before buying...This is our joint. It's a shame that no one voiced this and received a service at the level of market overbought....a sucker, as they say.
And so in general.... transaction support is on the level, everything is fast and without delay. The car was after washing and dry cleaning.
Therefore, do not expect that you will be told 100% of the history of the car and inspect thoroughly, so that there is no little mermaid left, as in our case.
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