I went from Anapa to Donetsk today as a beady sprinter. The driver is a professional-he drove quickly, but without comfort, since the bead was killed by ten years of travel and is not provided at all for long-distance trips.It is a pity that such professionals have to work on obsolete transport (People were stuffed like a herring in a barrel, there is nowhere to put things. The driver has to listen to all the negativity from the passengers. It's time for the owners to upgrade their vehicles a long time ago!!!
I will no longer drive this carrier👎👎👎
A company with very good service. They rebooked our trip to Orel for another day for free. There is a free hotline 8-804 from the Russian Federation, it is convenient to call from a Russian SIM card, especially if there is roaming in another region. The trip was held in complete comfort with all amenities. The bus has air conditioning. The seats are fresh and clean. TV and Wi-fi are included. Thanks for the comfort. We recommend it to everyone.
We were traveling with my husband from Donetsk to Tula, I would like to express my gratitude to the drivers, although the trip is not short, but everything went comfortably for my husband and me, and the bus is comfortable, TV, tea, coffee on the bus, everything is at the highest level.
We went from Makeyevka to Rostov, used this service. In general, it's not bad, the buses are normal, the driver is carefully driven, tickets can be booked online, and without prepayment. It's all good.
We ordered tickets from Gelendzhik to Donetsk from the company DonBus. The dispatcher informed the departure time at 18:00. At 18:00 we called again, confirmed the time at 18:00 and said that the bus was delayed, we need to wait. At 18:30, we called the Donbass again. We were told that our bus had already left at 17:00. We are very sorry that we contacted this company.
We spent a lot of time and nerves to still get to Donetsk. We hope this will not happen to them. You can'T treat potential passengers like that.
We were traveling from Donetsk to Gelendzhik, the bus was pink without any identification marks, the crew were rude and boors, the air conditioner did not work during the day in the heat, and at night it worked and we all froze. There is no WiFi on this bus.
I was traveling from Donetsk to Moscow, home. In the evening, I booked a ticket on the Don bus website, the operator said that the ticket costs 2200, but did not say anything that it was not a carrier, but a third-party organization that takes a commission, but not from the carrier, but from the passenger!!!!! I got on the bus and it turned out that everyone paid 2000, and I paid 2200...in what sense???? Do they know about this in Moscow?
DEAR PASSENGERS, DO NOT ORDER TICKETS FROM DON BUS, CONTACT THE CARRIER DIRECTLY!!!! YOU ARE BEING DECEIVED!!! the operator is obliged to notify the passenger that he is an intermediary and takes a commission from the PASSENGER!!!!
at the moment, I am traveling from Moscow to Donetsk, tea or coffee is not offered, it is +12 outside and the cabin has an air conditioner for cooling (the driver cannot turn it off).
I was traveling to Moscow by luxury express. So far, the Lux score is 8 out of 10, but the donbus.ru failure.
I edit my review:
after five hours of the trip, the interior heating was turned on, it became clearer, but now the legs are frying sitting by the window)))) A strange bus.
I will raise the score for the ball, because there are no pairs of bones ...
I add the review once again:
there was a second hour of stench in the cabin, either gasoline, or some kind of chemistry, my head starts to hurt, it's a pity that you can't put 0.
I have already traveled to Moscow with this company 4 times, I can't say anything bad and I don't want to. The buses are clean and with comfortable seats, which is very important when you drive for 20 hours. And in general, the trip is always comfortable, you can watch the series on the bus on TV and there is Wi-Fi, although only in Russia. They also serve tea with sweets.
I have never met such irresponsible carriers!
I ordered a trip from Donetsk to Voronezh, asked for any bus except a double-decker!!!
They said that the appointment of the bus takes place in a day, as a result, they did not call back in a day (until she called 4 times), and on the day of the trip they called in 2 hours and said that the bus had been replaced! And of course, a two-storey one arrived!
As for me, it would be better to make a ticket more expensive, but normal buses and adequate Remote servers who have information about the bus!
In short, I do not advise you to get involved, you will not get what you pay for and what you expect!!!
I had to go to Moscow for work, but we have so many ads for different flights!!! Which one should I choose? Everyone says that they have comfortable trips.... but in fact, there are a lot of terrible reviews on the Internet! So it has been proven from my own experience that you can ride with these guys. Starting from the landing and until the arrival at Shchelkovskaya - well, everything is SUPER! And on the way back, I also got there without any problems. I recommend.
I constantly get caught up in some creepy stories about terrible conditions and bad buses. COMRADES!!!! Here you need to order and you will be happy))) Seriously, it's a good company, it's never been let down.
I would like to note that the whole trip along the route from Donetsk to Moscow went well, but the WiFi was very necessary, they were allowed to turn on only after the checkpoint. I understand TB, but the thing is necessary all the way for working people!!!
I want to express my gratitude to your staff! Daily departures, consultation on any issue, a comfortable trip...It was a surprise to receive a call after departure. Thank you for worrying)))
I was traveling with a child , we were leaving the Green Plaza. Buses are modern, comfortable seats. Thank you to your company for the service provided. We choose YOU!!!
I had to travel from St. Petersburg to Donetsk with different companies, but your flight is the best! Nice bus and no delays, thank you.
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Lyubov Resnyanskaya
Level 7 Local Expert
June 30, 2019
I went to Moscow with you on March 8. I got a very good driver, I got there well, thank you, they also congratulate me on holidays, everything is human!)
My review of the trip to the DPR. I will honestly say that I expected the worst. And here everything is civil, the buses are comfortable and the flights are daily.
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Никита Иванов
Level 5 Local Expert
August 28, 2018
I want to share my impressions of the trip to St. Petersburg. I didn't even know that there is a Donetsk- St. Petersburg bus that does not stop at Moscow Time. On the way, sitting for more than a day, stops are not frequent, you can get out. The trip went well.