The sellers are highly competent and attentive, and when buying wiper blades to replace the broken ones, they helped fix the problem and installed new brushes. Everything was done quickly and efficiently. Thank you very much.
Good prices and prompt delivery, it was before!
In their opinion, the law on the return of goods within 14 days does not work in the store, since this is a type of registered item, there is no such problem in other stores. well, the sellers have become boorish.
I am disappointed in the service.
You can safely add 2-3 days to the delivery time on the website and control the process yourself.
I do NOT recommend using the services of this store. I ordered a part for the car, after entering the office, it was there for more than a month, without sending, I called the store and all the time I heard that the employee who sends it was sick, then they forgot to send it, then we will send it tomorrow, and as a result more than a month. No one ever called, apologized, and was sent only after I requested a refund, since all delivery times have long passed. I wrote a review on the store's website, but it is not published because it is negative. No one knows this store!
Sometimes I don't really understand sellers, and in this place I came across rudeness and light notes of arrogance, but their prices are very attractive, as well as the fact that you can bring parts from Europe, which are almost impossible to get here
Ordered a part, paid for the order on 12/01/2023
K1-34799/55056 via erip. They wrote to Viber that they would not be able to bring it at this price, and decided to refund the money. In order to return it, you need to come to the office for trouble. I'm writing to come. Arrived. At first it was closed, then it was opened, the manager says that the money can be returned only when the director is there. The director will be here in 15-20 minutes. Am I clarifying exactly? Maybe you will call him, clarify so that you don't just wait. And small children were sitting and waiting in the car. He answers me that the director of the phone did not take the phone with him, so wait. I waited for half an hour like an idiot and I say, the time has passed, the answer is I can't help. I ask you to give me the director's phone number, I will call him to coordinate this issue. I was not given this number. But the manager called him in front of me and when asked when you would be, the director did not plan to come at all. So why lie? As a result, I wrote an application for a refund and they returned it to me without the director. 40 minutes wasted because of stupidity. I work with many stores, many of them return to the card immediately if the supplier refuses. If the item is returned, then yes, I am writing a statement. But any manager accepts it and you don't have to wait 40 minutes for something. Disgusting.
A good store, reasonable prices and friendly staff. I ordered the filter, we arrived on time, the manager contacted me, reminded me, in general, I liked dealing with this store!
The staff is pleasant to talk to. You can always consult. They will prompt and help. The prices are very pleasant. I ordered a handbrake cable for a Mazda 5. It turned out to be 10 rubles cheaper than where!
Terrible attitude towards customers, rude on the phone, do not stand up to the stated prices on the website, take an advance payment, but at the same time do not comply with the delivery time of the goods. And in the end, they are right about everything, everyone else is to blame, but not them. Instead of saying "sorry" to the customer for their joints, they respond "take it if you want, don't take it."
A great store, polite guys, they will explain and advise the best option! Prices are like everyone else's plus or minus) but the flexibility of work and notifications are captivating. I recommend it!
Everything is great! I regularly buy parts (including exclusive ones) for car repairs. I like everything. Good service -they help with advice and business. Thank you for that
Excellent service, good specialists! Everything I was looking for was quickly found, ordered and brought. There were no questions about the quality of the s/h. Well done!
Excellent, friendly guys, I will always listen and pick up the necessary spare part!
Delivery is always on time, for many items there is a possibility of a refund!
I ordered spare parts for the KIA, basically I wanted only the original, everything was delivered within three days. Everything is on the level, I will continue to use the services of the store. Thanks
Good prices for auto parts. Delivery from Europe and Russia. If the product is from Belarus, it is cheaper than in the shops of importers of spare parts.
A unique store. It turned out to be the only one in Belarus where I was able to order the parts I needed. And the allowances for the details are minimal.
It used to be good, now it's full bottom, orders are not accepted, the ignore is full, the messengnre does not respond, those that orders were not arrived, the prices do not match! Delete my account!
Do not order here!
Spare parts are on order, some can be delivered on the same day, some need to wait. Sometimes it is difficult to reach the manager, you need to remind yourself, but his advice and suggestions are very valuable and adequate. In my opinion, prices from such organizations are the best, who knows cheaper - write. The prepayment is confusing, but the seller can also be understood. I've ordered more than a dozen times, never been dumped. You can pay with a card.
There is a choice of rare custom positions, the guys have not yet failed, both in work and in communication, the only thing is a little annoying is the interface of the site and the payment system through erip. They provide good advice. I took lubricants and original vag spare parts
After leaving Exist, for a couple of years I could not find anyone who would have a comparable pool of suppliers: I deal with very different machines, often rare, sometimes both American and Russian.
So for me, the number 1 criterion was the breadth of suppliers. Well, the prices are quite competitive among what is in the area.
A terrible store, at first they seemed to write off, promised to check the availability of goods from the supplier, and then ignored my messages in the messenger for a whole week. I do not recommend it to anyone!
A kind of office, they took the money, no details, no response from the manager, in short, it's a collective farm , it's not enough to take two days from Minsk to Minsk , an extremely unpleasant situation
The entrance is convenient, there is a place to park a car.They understand the problem and solve it in the purchase of spare parts.It is convenient that the center.They will always help with advice.I recommend.
Maybe I was unlucky, but it's terrible. I ordered a spare part, we drove it for 3 days and did not comply with the deadlines. The impression is terrible, I do not recommend it
the main thing for me is that the prices are adequate, I do not want to overpay.
See original · Русский
1
Show business's response
Сергей Прокопенко
Level 7 Local Expert
September 6, 2021
I accidentally found this spare parts store and now I order everything only here. Firstly, good prices, secondly, they are conveniently located for me) at first I searched and ordered through the website, now even through the messenger I write what I need and the manager tells me the options to choose from. I recommend.