Not All Cats Have Cottage Cheese — It's Time To Face The Threshold!!! I had the imprudence to use the services of the excursion company "CoCo Tours Co., Ltd" Website: https://www.budget-tour.ru Three excursions to the Similan Islands were purchased. I was faced with unprofessionalism, mutual responsibility, the desire to sell the tour at any cost, and when the consumer of this service has problems from the fact that the service is of poor quality — with lies, fiction and interpretation of facts. 1. When buying an excursion, no information was brought to us about the existing health restrictions, which is a violation of international and Russian rights, since the consumer must receive full information about the service received. 2. The tour company provides only a voucher for the tour and, upon request, a duplicate voucher, but refuses to issue financial documents, presumably because it works in the "black" 3. The guide, Alfiya, did not warn everyone that a speedboat tour is not recommended for people with spinal problems. 4. The guide, Alfiya, divulged information about my army wounds 4 times, which are a medical secret and their disclosure is criminally punishable without my permission. And so on in order: On the way to the islands, I had to take a seat in the bow of the speedboat (the most shaky part of the boat), because there were no other places. After I began to be thrown from the seat by 20-25 centimeters and when landing on the seat, hit by the next wave, I felt unbearable pain in my spine. I turned to the Guide, Alfie, explained without outsiders about the multiple comminuted spinal injury, bayonet wound and through bullet wound, and asked to return me to shore, to which I was refused and offered to transfer to a less shaky part of the boat. The guide, Alfiya, immediately ran to the middle part of the boat and loudly, to the whole boat, announced my medical problems and asked me to give up my seat. They put me in the middle of the boat, in the place of the girl who was driven away. After a short time, the girl returned, because she also could not stay in the bow of the boat. I was forced to move to the bow of the boat, and tried on bent legs to absorb and compensate for the impacts of the boat. Alfiya, the guide, was forbidden to follow me like that, and then she tried to seat me in the stern, where 1 extra passenger was already sitting. I was barely shoved between people who fell on top of me when the boat was shaking, and I didn't have the strength to restrain their pressure with my sore back. When I said that I could not follow any further, the Thai guide began to try to talk to me in broken pidgin English, which I almost did not understand. The guide, Alfia and the local guide, said that they would drop me off on the island and began to demand that I write them a receipt that I was leaving the boat of my own free will and had no complaints against them. After these illegal demands, I loudly asked the whole boat to leave me alone, which was perceived by touchy representatives of the Thai and Tatar people as a cry and an insult to their nobility, good morals, purity of virtue and spiritual, as well as spiritual chastity. During the follow-up, I was offered a pharmacy painkiller, which does not help, because at the time of severe pain, with the permission of the health committee, tramadol or promedol is indicated for use. There were no similar and similar strong analgesics on the boat. Next, my companion and I had to follow bent over, without back support, on a plastic box, which is either a "refrigerator" or a garbage can. Finally: 4 times the guide — Alfiya, as a result of all the arguments, information about my diagnoses and army wounds was disclosed; 11 times, I asked the guide to leave me alone with suggestions to sit almost on people's laps, and other delusional suggestions. During the stops for swimming between the islands, the Thai Guide and three Thai crew members began to call me "Rambo" with a grin, since the Thai Guide also informed his compatriots about me. Now I will translate this text into Thai and take the complaint to the Thai Embassy.

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