There are no complaints. All requests were promptly considered, the wishes were accepted and fulfilled. The staff is polite, courteous, and friendly. The problem of parking on working days!
There would be a more optimized queue allocation, there would be 5 stars. I sat in an electronic queue for an hour to solve the issue in 5 minutes. And so well done! ...and thanks for the electronic queue)
I'm already tired of using such an Internet provider, the Internet gives out only 11 Mbps in the evenings instead of its 50 Mbps. Plus, tariff plans like record 100 are not available, but why do you need such a tariff plan for several rubles more expensive, here's a record 200 for 15 rubles at once more expensive, although I don't want such a speed for such money
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Наталья с.
Level 3 Local Expert
June 2, 2023
The service is disgusting, you need to wait in line for an hour to hand over the equipment, none of the employees are in a hurry,
one female administrator helped unload the crowd of people.I will never use Beltelecom's services again.
The service speed is just "space", they are not in a hurry at all.And everyone is so important.for example, they showed a 10 ruble transaction, and the fact that 500 rubles per year for their services.I spent it, so that's how it should be.A branch of hell on earth.
They give out used equipment, and broken, and then, when returning and disconnecting the hall, they demand money for the equipment! Poor service, the staff is homey, asserts its own! In general, I do not advise you to sign up
They serve customers for a very long time. You need to spend two hours. In the modern world, this is a lot. And the staff is of course friendly. Three stars for that.
What kind of attitude is this???
I didn't know.
It's impossible to get through!!!
What kind of bestial attitude is this?
Should I go to the office with an infant in the Cold to find out the settings?????
Where should I call?
What a mess!!!!!
123-who got the answer to their question!!!!!
Did anyone get it at all?
I have been paying regularly for 12 years by Beltelecom!!!
Who can complain!!!!
Piggishness
There is nothing worse than Beltelecom. After 21:00, the download speed does not exceed 200 kb/s. Queues of 2 hours for a question that is solved in 10 minutes.
The funny thing is that Beltelecom attracts bots. As a rule, laudatory reviews are of the same type and are stingy with expressions of gratitude. But angry reviews are like a life story! Long and detailed.
there is a limited list of services in the service selection unit, you have to choose other things and you sit for 2 hours, while there is a live queue to the administrator and the person is always overloaded, although there are many windows, but there are always few specialists, you can't get through on the phone, and they do not call back very quickly, but they serve well, friendly, responsive staff, explain everything in detail
The queues are moving very slowly. Some specialists have been serving people for too long. Considering that this is the only place where these services are provided. There is absolutely no desire to come here once again and spend the whole day on an operation that could be performed in about 15 minutes.
It was Saturday, January 22, the queue is huge, the specialists work very slowly, the administrator has great respect, it seems that she is the only one working in this office
They called the master, the operator set the wrong time interval that they asked for, of course the master did not wait, they postponed the application to another day, the master did not come, we call the operator and he tells us that the application is hanging the next day))))) killed nerves and time! Handjobs
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10
Aleh
Level 6 Local Expert
January 8
It is much more difficult to close the contract than to connect...
I paid for zala three months in advance. The set-top box does not work. The technical support staff does not solve the problem, but blurts it out. Outrageous incompetence.