I paid for zala three months in advance. The set-top box does not work. The technical support staff does not solve the problem, but blurts it out. Outrageous incompetence.
The service is worthy of respect....but the prices for services!
I found a phone bill for 2013, when I put 30,000 rubles for a month and they were enough, by today's standards 3 rubles, now you put 10 rubles, that's 100,000 for that money and they are not enough.
It is impossible to reach the round-the-clock technical support service (tel.123).It feels like the word "around the clock" is used only on paper.I wish you success in your night work.
When? When will Beltelecom turn to face its customers? Waiting by E-Queue for forty minutes, connect the static - dancing with a tambourine, it feels like two people understand what needs to be done for the whole Beltelecom.
Queues every day. An hour of waiting is a normal occurrence for the maintenance of a physical person. individuals, even with an electronic queue and a separate administrator to solve various issues without visiting specialists.
There are no questions about the quality of the services they provide for Internet access and television in the Hall, everything works.
A very complex maintenance method. At first, it takes a long time to sell the node in an electronic queue, since there are chairs, and then you go from specialist to specialist several times. Why make it so difficult? I have never seen such a service system anywhere else.
It's good that there is an electronic queue, there is a consultant who will tell you where to turn on your question, what documents are needed, etc. There is a place to sit. Bad: It takes a very long time to wait in line, 1-1.5 hours as a rule.
Local branch of communication and Internet services ! Nothing special! Sometimes I had to wait in line for a long time, now they're working on it all the time!
Good service. This is not the first contract for Internet and television. A wide range of tariffs.
The only thing is that the offices are located in the same area.
Beltek as beltelecom
There is a lot of parking outside
Inside, boors and extortioners of money from people for their expensive services that are not worth it.