It's gone bad. There are few fish, the rice is dry in rolls. Carpaccio used to be a favorite dish, now the sauce has been removed and it's not tasty. It was fun at first, but now there's nothing to worry about.
Hello!
We booked a table by phone, the receptionist forgot to make a reservation in the evening
When we arrived , there were no more seats
They didn 't offer to wait or apologize !
There are plenty of guests as it is)
A great place, a pleasant and cozy atmosphere. Polite and patient waiters. They will always advise you exactly what you need. I often visit this particular place, everything is always delicious and freshly cooked.
Disgusting! There are eternal delays in the kitchen, there is always something missing, something will not be delivered. We did self-delivery for a certain time, so we were delayed for an hour. There are always dice in the rolls. When will this office be closed???
The kitchen has been working for a very long time, we arrived in the morning, one of the first orders, pizza and rolls, it takes more than 40 minutes to prepare.
It's not the first time. It's a shame, because it's delicious, but no one is in a hurry to feed the guests.
Today we went to the BASIL cafe with a friend. There is almost no download. We waited a long time for the waiter. At first they accepted the order, then after 5 minutes they said they would not be able to cook. This has never happened before.🤦♂️
Of course everything is delicious and the prices are high
But we took a barbecue and a cradle with us.
It is not known whether the sauce was changed or ordered.
As a result, they didn 't put the sauce in the dry with them. 👌🏼🥲
And we waited for it for 40 minutes.
We arrived, no one gave us the menu, so we had to take it ourselves. the waiter waited for half an hour to take the order. We waited 40 minutes for a cup of coffee. Don't ever come here!!It's better on Donskoy, but there's no service here + it doesn't taste good.
Don't ever come here! we arrived, there are almost no people, but we waited for the waiter to take the order for 30 minutes!! so after that, we also made 2 cups of coffee for 40 minutes, and they didn't bring what they ordered!!!
There are always beautiful flowers on the tables, orders are made quickly against the background of other establishments, the atmosphere is pleasant, the waiters too.
The pizza is very tasty, the dough is amazing, compared to other establishments.
I put 4 instead of 5 only because after a delicious meal I had to stay at home in the toilet for a very long time, whether it was because of the food here or not, I do not know, but just in case, be careful.
We were insanely dissatisfied!
We came to lunch for lunch, we were limited in time. We were specifically asked about the cooking time for two hot portions, we were told 10-15 minutes, so we received our dish in 40 minutes, although 2 tables were occupied in the hall.
We decided to order pizza for pickup, we were told that 1.30 was needed to prepare 3 pizzas, we arrived 1.45 later for our order. The administrator could not find our order for 10 minutes and after that, it was announced to us that our order would be ready in another 1 hour.
Our order hasn't even been prepared yet. Neither the cafe administrator nor the call center could warn us that our order was delayed.
When visiting the cafe, the administrator was able to justify that "full boarding, we are not in time."
After that, we refused our order and called the call center with a request to connect us with the people responsible for working with pickup orders, but no one called us back.
Apparently, the cafe has a fast food operating mode and they don't care about your time.
If you are limited in time or you have an event planned for a certain time, definitely do not contact this institution, value your time and nerves.
I visit this place periodically. Always high-quality cuisine, reasonable prices. There is a summer terrace. There are always some interesting promotions. A big plus is the ability to order delivery, as well as pickup (-20% in this case)
Basil is a cozy and beautiful place, which is pleasant to come to every time, a varied menu, a beautiful presentation, delicious dishes. Separately, I would like to say about a very tasty variety of tea and hot drinks
Great place! Good cuisine, we took chicken schnitzel, chicken kebab, everything is delicious. I am pleased with the large portions! Attentive staff and a pleasant atmosphere in general!
I really liked the place. Pleasant music and interior. I would like to highlight the drinks separately, they are very tasty. I also ordered pancakes with salmon and cottage cheese, they are just on top. Good food service and courteous staff.
Thank you for the excellent service: Delicious dishes and special attention to children, for gifts and a great mood! Special thanks to the waiter Svyatoslav for the high-quality service, clarification of nuances and taste preferences, it is very valuable!!!!!!!!!
A grateful honest review of a visit to the institution "Basil" on Artyom 125😊 My husband and I were on Sunday morning. A pleasant place, there is a playground on the street and a hall indoors. Warm blankets were carefully given out. The cuisine is delicious, the photo on the menu corresponds to the real dish. Friendly staff. Special thanks to the waiter Artyom for his care and pleasant emotions
I ordered a pizza and it arrived cold in 40 minutes, but they forgot.
There is no Japanese menu, although the guys at the bar are regularly spinning rolls. Probably, the delivery is more important than the hall.
I asked for soup, but it wasn't there either.
I don't recommend it.
A great place, I really liked everything, the service is excellent,friendly,funny,loyal waiters, appreciated the new menu today, especially the marbled beef steak and Philadelphia salad, I strongly advise everyone to try it!
It used to be very tasty, but now it's just terrible, even for this money!🤢🤮
We ordered rolls, we were thinking of having dinner with a girl. Upon opening them at home, they immediately saw that something was wrong with the rolls, they were crooked, the fish was pale, almost white and there were very few of them. When they tried, there was no limit to their disappointment. The rice was overcooked, the fish was sour and tasted like fish and smelled unpleasant. The rolls were terrible, as if they had been cooked a week ago, and they were standing in a warm place, waiting for someone to order them.
After calling the basil and complaining about the disgusting quality of the food, the operator apologized and said that he would inform the administration and contact us. No one called back the next day.
I highly do not recommend this place to anyone.
I liked the pizza and salads, but the dishes from the barbecue were a failure. The place is not very suitable for banquets. There is a huge question about the service and attitude towards the client.
A great, atmospheric place. Cozy tables, pleasant music, courteous service. A good selection of dishes, reasonable prices. I recommend it to Donetsk residents and guests of the city!
Friendly staff, good cuisine, a large selection of dishes for every taste! A very pleasant, unobtrusive design.
They work on delivery, always fast and tasty!
We came to eat, but it was only when ordering that it was said that there was no barbecue. Why did we just come down and sit and wait ? Say there is no barbecue at the entrance right away, it's strange , but there are like 300+ reviews
A fairly diverse cuisine with a large selection, with a clear bias towards pan-Asian cuisine.
A pleasant and reasonably spacious veranda
The impressions of the place are very positive!
We often visit this place with friends, always delicious cuisine, cozy atmosphere and excellent service. Dishes for every taste, European and Japanese menu.
We ordered a Birthday delivery, and we were extremely unhappy. It's the most disgusting sushi I've ever tasted, dry and not tasty. The rice is cooked very poorly, the sushi is all falling apart!!!
Very good service, friendly waiters know me very well, offered delicious dishes that I was delighted with , I will visit the Basil restaurant again and again with great pleasure 😍
The pizza is delicious, but the service is lame. This is not the first time we order pickup, the operator promptly confirms the order and says that it will be ready within an hour. However, in fact, the order is ready for delivery no earlier than 1.5 hours later. At the same time, the administrator, after an hour, asks to wait 15 minutes, and then another 15, and then the answer follows that she does not know when the order will be ready. So, if you don't want to stay hungry, order in advance, about three hours in advance.
We had a nice time in a wonderful place. The service is good, everything is very tasty. Come, you won't regret it! Thanks to all the staff of the Basil Cafe
The service is fast, despite the large number of visitors in the hall. The dishes are delicious, everyone was happy! I especially liked the tinctures and the special basil tea!
Very poor service, people do not know what the 1st 2nd turn of serving is, what courses are ... I asked for a second time for a glass of cold water, I emphasized bring me a drink right away I want to drink it's already going on the 20th minute there is no water... the first turn of serving has already passed when cold snacks and salads are brought here, I don't even smell water, I'm silent about snacks, you ask for sauce for the dish they bring the dish, you eat it, they bring the sauce to the beer on your finger, spread and chew, ask for beer and baked wings at the same time, no, they still bring beer, you drink half of nothing to do, bring a snack to it ... everything is relaxed here, all non-standard requests are stupidly ignored…
I tried 5 roll deliveries. There were always problems. Basil is a wonderful application, on-time delivery, lovely girls, friendly courier (who has a thermo bag)!!!!!
And the most important thing. Rolls! Normal HUMAN rolls. Normal rice, fresh fish. The gunkans are crooked, but against the background of everything experienced earlier… This is the best I've found. Also, a branded package, NORMAL signed containers. The Arigato roll is very similar to the roll from the Tanuki network. I almost shed tears. I wish you prosperity! I will definitely come to the restaurant to try pizza.
The old interior and the feel of a diner. It stinks of food, and the hood doesn't work very well. The menu is meager and tasteless. Mussels are just darkness. I won't come back