It's a great place. I have been going to it for many years, everything is at the highest level, especially the waitress Elena. However, the review is about bazelik, which is on Independence Street.
Extremely dissatisfied!
I made an order at half past 7 in the online application, no one called me for 20 minutes. I called back myself, they promised to deliver it within 1.40 minutes.
It's been about 2 hours, I'm calling back to clarify where the order is.
To which they reply that they will contact the kitchen now and call me back.
Another 25 minutes pass, and no one has called me back.
I call again and the girl says that the delivery will be in 20 minutes!!
As a result, I had to wait for the order instead of 1.40minutes - 3 hours!
A great place, friendly staff and in general, in terms of price and quality, everything is affordable and delicious!!! Plus the fastest delivery in the city!)
Extensive menu. Delicious cuisine. Cozy atmosphere. Discounts on delivery and pickup. I've been familiar with this place since the days of the Mustang. I recommend it!
I often ordered pizza, rolls, burgers in Basil. In principle, I like everything. But sometimes tasteless dry sushi rolls come. With seasoned and not very fresh fish. I would like to fix the quality of the rolls. And so there are no questions about delivery. The pizza is good, the boogers are good too.
We had a very tasty meal, although the prices here are quite high, the staff is polite.
There is one drawback, the food was waited for quite a long time for 30-40 minutes.
I really liked the place. Nice music, the waiter was very attentive. We ordered a couple of pans. The pork turned out to be just a little burnt, but not scary. The cheese sticks are on top, I really liked them.
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Show business's response
Илья
Level 7 Local Expert
July 27, 2024
Delicious, very pleasant staff, thanks to the waiters for the smile
I ordered rolls for pickup at the Basilica. Even I, who am not a gourmet, am incredibly disappointed! The rolls are dry and tasteless. It feels like the rice was folded stale and weathered, at best yesterday's. The rice dressing is not good: only slightly sweet. No fish, no nori, no cream cheese is felt... It's like chewing plasticine ((( I ordered it to introduce my grandmother to Japanese cuisine - and such a failure. It's a shame(((
Eternal problems, I write from the experience of repeated visits or ordering delivery:
1. They apologized for the hair in the dish, but did not offer to replace it
2. Food delivery was waited for more than 2 hours
3. Waiting for self-delivery with the said 30 minutes, waiting for exactly an hour.
4. Onion rolls. Who makes onion rolls anyway?!!!
Terrible delivery, the holiday was completely ruined, the pizzas arrived cold, dry, undercooked rice in the rolls, there were no promised shrimp in the roll, as well as soy sauce, wasabi and ginger, instead of the specified salmon there was pink salmon, the fillings were minimal, the courier was the most boorish man, terribly disappointed.
I don't even know where to start, the service is at the lowest level, there are no appliances! I have to go begging ! They brought pasta for a fork, please go yourself, the rolls look like yesterday's rice, the basement as a whole has a normal light :) there is not much cleanliness)) and this is not a competitor's review, this is a fact!!
I ordered delivery today, a meat kebab set. I don't know where they brought me from, but even at first glance, without weighing, there is no declared 1000 grams of meat. Tortilla, potatoes and plenty of meat. I will never contact basil again and I will not advise anyone!