The worst bus station I've ever seen, you can't get through to them all day and then it turns out that the tickets are all sold out. Why do they need a phone if they don't pick up the phone? If you want to buy tickets, go straight to the bus station, or you won't leave at all
Hello, I ask the management to punish the cashier N.V. Prozorova for unprofessional performance of her duties!!! On August 22, this cashier incorrectly entered the passenger's last name on the ticket. As a result, the entire Kostanay-Yekaterinburg bus was delayed for 2 hours at the border, in connection with this, I and my two children did not have time to catch the train!!! Tickets purchased in advance are missing! No one returned the money! I had to spend the night with the children at the train station, without money and groceries, and borrow money for new tickets for another train! Please punish this cashier severely!!!