I would like to express my sincere gratitude to Alexey for his professional help in connecting an electronic signature to my personal account on the website of the tax service!
From the very beginning, Alexey was very attentive to my questions and explained all the steps of the process in an accessible and understandable way. His patience and expert support made this difficult process easy and carefree.
Thanks to his help, I was able to quickly and easily perform all the necessary actions to successfully connect the EDS. Now I confidently use my personal account and feel much calmer when interacting with the tax authorities.
Thanks again, Alexey! You are a true professional in your field! I recommend everyone to contact him for help!
It is not possible to connect the EDS to the personal account on the tax website. I called tech support on 07/19/24 at 15:14. The guy answered, spoke rudely. He accused me of incorrectly fulfilling the requirements by using EDS. You need to log in using the Internet explorer. Oh my God! 21st century, 2024, the Internet explorer has not existed for at least 2 years. It is impossible to download it from an official source, and it is also impossible to log in from its Microsoft Edge counterpart. Doesn't he know what alternative ways there are??
I didn't pay 170 rubles to listen to accusations! I'm not a person from the world of technology, it's absolutely normal that I can't figure it out. Why is he even sitting there?
Moreover, my friend called the same place a few days earlier and the girl from the technical support helped to do everything, install it.
Pay attention to who you hire! It's just a disgusting impression, the mood is spoiled, technical support is not provided.
Thank you so much for helping a girl named Elena from tech support!!! Today, over the phone remotely, in five minutes, I patiently helped to install a cryptographic kit, certificates. The report in Belgosstrakh was submitted quickly and on time! Bravo!
I don't understand at all. The reporting quarter. I need to go to the IMNS website in my Personal Account to submit a report online. It seems that this is difficult? I pressed the ENTER button. That's all. Fill out the declaration. But no, I think every student will agree with me. Thanks to the AVESTA, the simplest action is the path through HELL. And believe me, you will not pass it every time. To begin with, you allocate a day off for yourself for this matter (you can handle it in 3-4 hours), take a bottle of valerian, and try it is not clear where, it is not clear for what, it is not clear why you download some incomprehensible 47 programs and plug-ins. There is no way without them. Most of them won't download from you. The second half will not be installed, because all this work needs to be done in the most terrible and oldest browser in the world - the Internet explorer. In other browsers (which are normal), their software does not work. But if the stars come together. And you will be able to enter the office, do not be happy. As soon as you fill out the declaration and want to send it, then there is still a search and updating of some kind of SOS certificates and other stuff ahead of you. Therefore, in a new way, we are looking for something, downloading, installing. There is no way without it either. Tin, tomorrow I'll go on paper to file a declaration. It's a million times easier for me than using your electronic key. thank you very much!
It's a horror and a shame how it's possible to develop such a thing now. How many people suffer constantly with this, spend a lot of time and still have to pay money for it. Just tin.
See original · Русский
7
Бухгалтерские и кадровые услуги
Level 7 Local Expert
September 16, 2022
We ask you to express gratitude in the form of financial encouragement to your specialist Anton, who provided assistance to us on 09/16/2022, thank him for his very competent work, we called you for 4 days, your specialists refused us everything, we lost all hope to set up everything earlier. We also contacted Sergey, the developer of the IMNS website, he could not help, but Anton helped us. Anton did not refuse us, figured out our Avesta, helped us log into his personal account, treated us very calmly, finished us off to the end, we really liked it. We will only call him Anton. Before him, everyone was rude to us and referred to them as a bad site, but he helped us so professionally. Please be rewarded. We will post a review everywhere. Thank you for such specialists. We recommend everyone to call Avest Anton - he is 100% professional. Culture of communication at the highest level
Fortunabukh LLC
Competent specialists.Elena Shalkevich has set up all electronic declaration programs remotely.Now everything works without problems.It was unexpectedly nice that they gave me so much time.Thank you.
Competent specialists work in technical support.The issue was resolved quickly, clearly and professionally. The culture of communication is at the highest level. Thank you.
Disgusting! Almost every Belarusian entrepreneur hates the "straight-armed" programmers of this "good" office. It is absolutely unclear HOW exactly this "well-dressed" office could win a TENDER for the supply of services to government agencies? And this is in the presence of a whole HTP! Avesta has no idea about modern methods of cryptography, usability and service. Every quarter, tax collection TURNS into HELL. And once every two years, you need to GO for an ELECTRONIC KEY UPDATE, which is done MANUALLY. It seems that the company employs Neanderthals. When I meet any Avestan, I will simply spit in his face by definition. A normal person cannot do such a thing!
I am very pleased with the technical support of the company. Competent specialists who know their business, who always provide assistance. The culture of communication is at the highest level. If you have a problem getting through, you leave a request to the mail, they call you back quickly. Thank you for the quality service.