Good enough hotel with large rooms and bathrooms. Breakfast is good as well.
Room for improvement: haven't washed cups and bring new water to the room during the cleaning.
Love this hotel for everything! Moreover for cheap and proper priced. You can find here almost what you need. If you adore fitness do not hesitate to visit FitnessPalace which is next to the door.
The location is convenient, the view is beautiful. Very cozy, thoughtful room, clean, everything works; polite staff, all issues are resolved quickly. The breakfasts are varied, there are saunas, a swimming pool. I will definitely stay here on my next visit.
On the downside: on the 27th floor there is a typical restaurant with European cuisine. There was no view because of the fog; the food was typical like in any hotel without a hint of Kazakh cuisine, expensive and pointless
A beautiful and cozy hotel. Excellent location, easy access to all attractions (by taxi, and to some on foot). The rooms are large, bright and cozy. The furniture in the rooms is not new, but in good condition and it adds some kind of monumentality and luxury. I wasn't there for long, but I was very satisfied. The staff is very friendly!
It's a very nice hotel. One of the best hotels in Astana. The staff is wonderful. The rooms are clean and comfortable. I really liked the breakfast, it rarely happens that the breakfasts were so good. The view of the city was simply stunning, the photo was attached, we lived on the 17th floor, everything is like in a fairy tale. The restaurant on the 27th floor is excellent, the food and staff are above all praise. I recommend it to everyone. The price is consistent with the quality.
It's a very nice place. Excellent location (I came to the Expo). Gorgeous !!! breakfast in the morning. The room is clean and comfortable. Well, even a mosquito can't hurt your nose here. It is clear that they are "networked", but they keep the brand. Insanely polished staff, Clear, to the point, Well done guys!!! You can already give 5 points for this. Parking in front is too small, But this is the norm in Astana ((( And still, yes, I will definitely come again ;-)
The Astana Saad Hotel pleasantly surprised with its level of service and cozy atmosphere. The spacious and clean rooms, courteous staff and convenient location make your stay here comfortable and enjoyable. Excellent value for money — I recommend it!
We lived in Astana Saad on December 15, 2024. Wonderful hotel, comfortable and large rooms, excellent staff) Separately, I would like to evaluate the breakfasts - a huge variety: national dishes, from ayran to kaza, chilled sparkling wine, and even cold-smoked sturgeon) We recommend
It's a very cozy hotel. The staff is polite and friendly. The breakfasts are delicious and satisfying. Everything is clean and tidy. The bed is fresh, the bed is soft and comfortable. The room has an iron with ironing board, hairdryer. The view from the window is gorgeous. The hotel is located in the city center.
A good location, although there are not enough restaurants and cafes nearby.
The rooms are cozy, large beds, beautiful furniture. The only thing missing is a bathtub. The view from the window is very good.
Of the cons: the quality of the room cleaning (as I moved in, I found some women's hair, old pasta caps in the bathroom. Once I brought sand on my shoes from the street, and it stayed with me until I left). I can't say anything about breakfast, as it was not included in the room rate. I did not think that this happens in 5* hotels))
Nevertheless, I lived here for a week with great pleasure. However, considering the disadvantages, 4. No more
Great hotel!!! Very convenient location. The room rate includes a sauna, hammam, swimming pool, parking, which is very pleasant and convenient for traveling. A buffet-style breakfast with an excellent selection of dishes. It's not a shame to recommend such a hotel to your friends!!!!
Beautiful hotel, good location, convenient transportation. Nice staff. Delicious breakfasts from 06.30 to 11.00. The rooms have slippers, bathrobe, towels, water, kettle and more. Excellent sauna, sauna, large swimming pool. We really liked it!!!
The hotel made a pleasant impression. Great location, if you are in Astana for the first time, this is the place where everything is close, many attractions are within walking distance. I advise you to take an improved room. I lived on the 13th floor, the views are amazing. The room is large, with Windows on 3 sides, There is a bathtub, a shower, and a bidet, as well as all necessary accessories. There is water in the room, tea and coffee. Daily cleaning, cleanliness. Excellent staff, breakfasts are quite sufficient, everything you need is there. You can pay with a Mir card. There is a SPA with a swimming pool. I would have come back here.
Excellent business center, hotel, conference hall, service, business spaces. Modern interior, lots of light, everything is well thought out. Fast and silent elevators. Great location. I recommend.
The hotel complex is located in the very center of the Left Bank of Astana. Near the main tourist attractions, two shopping malls. The business center of the same name is also located nearby.
The Saad Hotel in Astana is a real oasis of luxury and comfort! From the moment of arrival, I was greeted by excellent staff who are ready to help with any request. The rooms are simply gorgeous: stylish design, spacious rooms, everything is thought out to the smallest detail for a comfortable stay.
Separately, I would like to note the excellent view of the city from the window. Every morning began with a delightful sunrise, which was mesmerizing in its beauty.
Breakfast in the restaurant is a separate story! A rich selection of dishes, excellent quality and attentive service make the morning meal a real holiday.
The Saad Hotel is an ideal place for a business trip or vacation. It combines luxury, comfort, excellent service and an unforgettable atmosphere. I recommend it to anyone who is looking for a true 5-star hotel in Astana.
Beautiful hotel! The receptionists are great! Checked in earlier, extended check-out later due to circumstances!
The breakfasts are delicious. Not directly Ah, but very well.
The spa area is great!
Minus one, and it's serious! Room cleaning.
The first day was not cleaned. Okay, we didn't finish it.
The second day was not cleaned. Hey, why isn't the room cleaned? Oh, we'll clean it up tomorrow!
The third day. In the morning we leave the room, there is a maid standing near the room with a cleaning station. I told her: please clean the room. We live together, the garbage has accumulated. We come after lunch - ta-dam! The room is not cleaned! A call at the reception. A girl comes in. I'm going to clean up now, don't you want to go for a walk! I don't want to! It's -27 outside!
I rustled in the bathroom for 10 minutes, picked up the trash from the baskets and that's it.
Sorry. The hotel is so good!
Everything is fine in the reception area, the rooms are tired, they need updating, but the bed linen is good, I took an improved room, so it's quite large, the breakfast is decent. The 5* hotel does not pull, but the 4 * is decent, the location is convenient across the street Khan Shatyr shopping center and many restaurants within walking distance
Good location. Near Astana Opera and Khan Shatyr shopping center. Beautiful view from the window, Good breakfasts with sparkling wine, although it ended during my stay and did not appear for three days)
++In the center, a high-rise building, there is a swimming pool and 2 saunas. Excellent breakfast.
-- in correspondence, they promised payment with a MIR card, in fact, "it has not been working for 3 months..". Not far away, VTB-Thiam Bank has withdrawn its presence from the WORLD.
I will not say that it is clean: stains from glasses in the bathroom, a sponge on the glass ...
There were no towels "not washed" in the SPA.
There is no drinking water. There are only 2 bottles of 0.5 in the room.
There was also a nuance about booking: there are 2 rooms on the booking site - one turned out to be with breakfast, the second was not. The price was the same at the reception... the surcharge for breakfast is about a third of the room rate and this price difference does not greatly please the accounting department.
I have been staying at this hotel for many years: excellent service, good location - opposite the opera house, shopping centers, good restaurants. By the way, the menu at The View restaurant in the hotel has been updated, the food is very tasty and you can not go anywhere in rainy weather, especially. The rooms are clean, the rooms are spacious enough.
The rooms are comfortable and nice. The service is good. I liked that the restaurant and room service are available 24/7. There was a long queue at the reception and only one employee served - it might have been coincidental, but I didn't like the expectations. The breakfasts are regular.
Nice hotel. Very friendly staff. We had a room with a view of the Khanshatyr. The interior of the room is spacious, clean and tidy. There is a great bar on the 28th floor if you don't want to leave the hotel in cold weather, but you want to have a good time. I also want to mention an equally important detail of the hotel - the swimming pool. The depth is 1.70-1.80 if I'm not mistaken. There is a Jacuzzi, a shower room and a Finnish sauna inside the pool. I liked everything, but I would like the pool to be a little warmer. In general, everything is fine!
Great service, great hotel, great view from the Windows, the staff is generally top-notch. On our last business trip, we booked another hotel and we had so much effect from the employees who pointed out something every time, but here the employees are even inconspicuous, and when you need to ask something, they immediately appear, everyone is very Friendly.
But there is a problem: in this area, the city administration planted a lot of poplars along the road, fluff everywhere.
Just words of unimaginable delight from staying in this hotel, I lived in a view room on the 20th floor with a stunning view of the city. The room had all the amenities, a washing machine, a dishwasher, a hob, a mini-bar, an ironing board, an iron, a kettle, a hair dryer ... a set for shaving and brushing teeth, a bathrobe! Within walking distance from the hotel there is a mosque, three large shopping centers, a Ferris wheel! I recommend this hotel 100.1%.
It's a very nice hotel. The rooms are clean and even cozy. Comfortable pillows, which, unfortunately, is not available in all hotels. The breakfasts are good. I was satisfied!
An excellent hotel in the center of Astana with beautiful views from the rooms, a swimming pool and a restaurant on the 27th floor offering spectacular views.
I love this hotel, courteous staff, excellent spa, city center. A 24-hour restaurant, a lounge bar on a high floor, the staff is always attentive. The only thing is that the hotel is already old, but that doesn 't make it bad .
A nice, but already tired hotel. Good, but the same breakfasts every day with a fun range of edibles from chicken sausages to sturgeon. Ad Nauseamingly kind front office. Cleaning is done every day, and they break in, despite the "do not disturb" sign. It is not clear why it is needed. Maybe in order to enter, a signal comes to the brain through the eyes - or maybe knock first? There is a small pool with a spa, a lot of people in it in the evening and zero in the morning. Khanshatyr and another shopping center are within walking distance. In general, it's quite good for your money, but repairs would not hurt in places.
Very good location of the hotel 🏨 the most important thing in the hotel ?
For you?
For me , this is a comfortable mattress , a clean bed and a cozy clean room for a business trip
It's all there
There is of course , but 🌝this is a poor choice for breakfast 🍳
Great hotel, delicious breakfast. The room is clean, the beds and pillows are very comfortable. The room has bottled water, tea and coffee, and a kettle. Mini bar for an additional fee.the fee. The reception staff is very friendly. The lobby bar next to the reception is lovely. Great location. Only positive emotions from the hotel
The service is good, but some staff are forgetful. The smoker asked for the number, but the result was a non-smoker. But the other one immediately apologized when I arrived and asked me to wait until they were free to give me a smoking room.
In general, the fitback from the staff is good. If we talk about the room, it seems to be quite good. But there is something to compare with for the same price. The food is delicious, but who cares. Everyone has different tastes. From a distance, the building looks beautiful. But closer, the entrance doors are very tattered and dirty, giving the impression of a hostel. But when you go inside, the impression immediately changes, because it looks beautiful inside.
Review update, September 2024.
Everything is still on top. After the change of ownership, the renovation of the tired interior began, the elevators were updated and made bright and modern. There is a loyalty program of its own, which, by the way, is quite pleasant to itself.
The executive living room has a gorgeous view and delicious dinners.
As before, our personal recommendation;)))
This is the former Marriott, the name remains on the building. The interior is a little tired, the hotel is clearly not new, but it still feels like a good level. The breakfasts are good, there is a wide variety, there are dishes to order, even poached or they can make porridge on the water. There are elements of national cuisine. The mattresses are very comfortable, not newfangled with a memory effect from which the back hurts all day, but of normal stiffness where nothing bends. The most advantageous location, all the interesting places can be reached on foot. Thank you for your hospitality, next time we will stay here!
A nice hotel in the center of Astana. The rooms are large, cozy and clean, the staff is calm and friendly. The breakfasts are good. I recommend this hotel to everyone for a stop in Astana
The hotel is located in the very center of Astana, near Khan Shatyr shopping center, restaurants, shops, attractions, excellent location. Previously, the hotel belonged to the Marriot chain, so the service remained at the same level, the room stock is in good condition, there is a swimming pool and spa, a rooftop restaurant with a magnificent view of the capital, room service is beyond praise, everything was very tasty, the cost of living at this level is very moderate!
The central location of all the sights of the city and convenient access to any point
Level and quality at the level
The staff of the lounge on the 2nd floor are especially attentive and pleasant
Wonderful hotel, amazing staff, cool pool, Jacuzzi and saunas! Excellent breakfast. I miss this place already! There are swimsuits on sale, in case anyone forgot. I recommend it!
Nice big rooms. But the windows don't open. Excellent breakfasts. Convenient location, within walking distance of the shopping center and fitness center. Only when ordering a taxi, choose the point of entry to the hotel, otherwise the taxi will arrive from the other side of the building, if you choose the address
A cool hotel atmosphere and the opportunity to visit the pool. The breakfast is varied and quite interesting. Khan Shatyr and other attractions are nearby.
The hotel is decent, but does not match the price.
The room has very tired plumbing, furniture is also in places.
The location is good, the breakfast is delicious, varied, WiFi is working.
A lot of ill-conceived little things, such as slippers were stolen during cleaning, the spa was cold at 7 a.m. when opening, dirty windows in the view restaurant, and anything else that is no good at this price.
It feels like it was Marriott. The price is super comfortable. The room is very warm even on the street -26 turned off the battery because it's hot. The bed is comfortable. The room is spacious and quiet on a high floor overlooking the central boulevard. The breakfast is traditional with very tasty chakchak - I recommend it. Room service was regularly ordered. Borscht is good. Chip and Fish is great. The pool with saunas and gym are very high quality. The staff is friendly and helpful.