Art Food
323 reviews
May 13
The cafe is located a step away from the Kamennaya Gorka metro station.
The room is quite large with a division into zones, which allows you to choose a table either next to the children's area and watch your child play or vice versa, if you need to retire.
We had dinner at this cafe several times - only a pleasant impression.
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June 30
I took it in this place more than once and everything was fine, this time I ordered a set of "Summer Time" at a point on Almi and unfortunately the experience turned out to be extremely negative
The sushi was clearly spoiled - there was a strange smell, but unfortunately I
did not pay attention to it, the sushi itself did not keep its shape and fell apart all the time, the bacon rolls generally tasted very unpleasant, the bacon (seemingly ordinary ham) did not even chew, and the rolls that come with tuna chips, the chips were it was just casually poured on top in large chunks, as a result, it was just scattered all over the set (in all previous times, the chips were on the rolls themselves)
After consumption, malaise and upset stomach arose, as a result - poisoning and an extremely "fun" night with a white friend
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May 14
Delicious rolls, pizza is not to say that it tastes good. Not that it tastes delicious, but it's actually delicious. The service is fast. Once we came to take rolls to take away, but it got colder outside and we decided to sit down there, but we were informed that you can't sit at tables with yourself when ordering! But, as I understand it, the administrator or the waiter went to meet us and allowed us, as an exception, to sit down and eat on the spot, for which special thanks to him. Our loyalty has been earned.
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1
October 10
I used to be their regular customer, now the quality is lower than the baseboard!!!
I ate with a child the other day, the child loves sushi. After the order arrived, she ate 3 Philly and said that it was not tasty for me and my appetite was gone. I didn't even try 2 servings of my daughter's standard favorite sake maki or whatever they are (nori, rice, Philadelphia cheese and salmon), as they looked disgusting. Sushi is twisted crookedly, cut crookedly, a nori leaf is the color of ordinary grass, I myself was shocked and did not understand what was wrong with these nori leaves. I left almost two portions for them to evaluate my disgusting work. The sous chef and the chef reluctantly argued among themselves on stone, scissors, paper, who would go to listen to my dissatisfaction. He expressed it, advised them to go try sushi in the Dry to understand how to cook. He paid and left. 50 rubles thrown in the trash.
To date, I do not advise you to eat there!!!
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1
June 15
So exquisitely deceive the buyer - you need to be able to))
It is stated on weekdays from 12:00-16:00 "50% discount on all menus", and as a result, the menu in small print indicates that in addition to pizza, sushi sets, side dishes, something else, and not 50%, but UP to 50%, as a result there is 30% of course, not 50))
Dear artfood, if you have a 50% discount on 2 dishes from the menu - that's how you write it, and not "on all menus except 100500 items"
It feels disgusting after visiting, although I can't say anything about the quality of the food. But I will not come back here anymore and, obviously, I will tell my friends and subscribers about the incident
Disgusting)
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3
May 27
They remained in negative feelings from visiting the cafe on Prytytsky. We came in twice to sit on the spot- and these two times we were completely terrified of the admissions. Customer orientation - 0. From the threshold- an arrogant face with an unwillingness to respond, without a sense of tact with visitors, repulsive nervousness in behavior, eye rolling and facial contortion, rudeness, audacity, which reads like "why did you come, get out as soon as possible, you are not welcome here"… It all ended in a scandal, with no one trying to listen to the client (guest). Neither a normal response nor a calm resolution of the conflict situation was even tried at all. Not to shut up and not to stop, it became clear that such situations are repetitive and there is no punishment for the leadership (even if they find out about these cases above). Awful. My husband, me and the child left, leaving a negative review in the book. It is clear that there was no apology on their part. Darkness, in a word. No foot, no clothes, no recommendations. Understand not only the quality of the product offered, but it would not hurt to put the staff in order. At least just remind us about the standards and rules of communication with customers, respect your face as an institution, or else all customers have been lost…(((
Shift 25/05/24 , time ~17:00-17:30, at Prytytsky. Adm. Daria and her partner.
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May 12
Always with gratitude to you😊🌹 to eat delicious only art food. Many thanks to the chefs, the case when it is cooked with love❤❤ the administrators and waiters are at the highest level
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July 3
I ordered sushi "my husband bought" and pizza "Munich with pepperoni", there are no questions about sushi, it was delicious as always, but the pizza was terrible, the taste was not felt at all, the filling has no taste, only the sauce is clearly poured, because now heartburn and stomach ache, I'm not going back anymore, although I really liked the place
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1
March 11
For many years, I considered this place my favorite, I was satisfied with the quality of food and price offers. But, in the last two months, everything has changed dramatically. The composition of the food, especially the poke (I often took it) changed, something will be put less, something more, and it does not depend on whether I took it on the stock or without. A month ago, chuka was not added to the pot with vegetables at all, although it should be there. And today I ordered home delivery, one of the dishes was roll Fry salmon teriyaki and I got a black hair in them, I almost threw up. I will not order anything else on this network, all my positive emotions are crossed out! Keep an eye on the cooking and your chefs!
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September 1
We have been ordering from this restaurant for quite a long time, everything was always delicious and on time, today the delivery was delayed for 30-40 minutes without warning! Neither the courier nor the operator considered it necessary to inform about the delay. When asked to give the reason, they heard ‘well, I don't know what to say, there are probably a lot of orders, a chain'.
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September 12
Review of Seth Ankh
1. Sesame and shrimp roll - no almonds, none at all
2. Roll in a Japanese pancake with cream cheese, salmon and salmon caviar - nuts instead of caviar (how is that at all?), salmon was not found inside at all!!
In general, it seemed that the cook mixed up the compositions, very unpleasant. It's not the first time we've bought and we've always been happy, but here it's such a disappointment, the evening is a little spoiled because of this. We took the set to Sverdlov by pickup and, of course, only at home we saw such a deception...
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June 2
We constantly took sets here (once a month for sure, it happened more often). I liked everything. This time, everything has changed. The sushi is all falling apart, the avocado is not ripe, the cheese caps are crumpled by the lid. We are very upset, we will probably have to look for a new sushi delivery(
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1
June 22
I ordered sushi today on the recommendation of friends and, unfortunately, I could not enjoy the taste, to put it mildly. The rice turned out to be tasteless and dry, the sushi was falling apart. There was such an impression as if the rice was stale, stale and cooked not according to technology (. Only soy sauce and wasabi saved. Please be careful in the preparation.
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June 14
What a HORROR! My husband and I decided to order sushi and try it here. Near the house. They opened it, started eating, everything is falling apart.... Not only are they falling apart, but there was poisoning!!! Now there is rejection from sushi !!! I highly recommend it!!!
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April 7
Today, a large company was returning from outside the city. We stopped at 93 Prytytsky Street around 17.15 - we wanted to order sushi for everyone with delivery. I took a picture of the menu with prices, and then I saw that it was in piles in the public domain and in large quantities. There was a man sitting next to the computer, either a deliveryman or an administrator... I took 2 different menus and went to the exit to the cars. This man caught up with me at a decent distance, reproached me for my inappropriate behavior and took me away!!! these two leaves are back. As a result, the company lost an order for at least 200 rubles, but it regained two leaves. We will not order or buy more from this company! And we will not advise others!
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December 21, 2023
The sets are not bad, there are good ones, there are not many (everyone has their own taste), we decided to choose the set ourselves. Everything was fine, I ordered it in 4 hours, but it didn't help to stay an hour. Minsk is a big city, we do not rule out traffic jams or problems with T/c (not very specific). But they did not have time to start enjoying them as they came across a bone in the first one, usually it is found in fish, but there was a chicken (on the floor of the roll). Non-customer-oriented (we can mark quality control). In a year ago, there was such a case half a year ago, in response, the old order was taken away and a new one was brought to us. A star for some sets.
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March 9
The only advantage for the family is the distance. From home to
93 Prytytsky Street, seven minutes walk. But neither I nor my numerous acquaintances and friends will come here anymore. On March 8, we ordered three sets. Two are "Mama Boss" and one is "Yamoguchi". On the phone, the receptionist said that the delivery is free. As a result, they billed 14 rubles higher. For each "Mom boss" they demanded 7 rubles for delivery. We planned to pay 119 rubles for the entire order, but we also had to fork out for the delivery of two "moms". It was as if they were being carried by different couriers. Everything is described very vaguely on the site, there are some constant strikeouts. Probably, customers are considered idiots when they write the crossed-out number "120" and below the price with a "discount" of 39 rubles. Has anyone ever bought sushi for 120 rubles? Take away these shameful discounts. Write the real price and do not force people to spend money and time on Cream coupons as well. The terms of delivery are also vaguely described. Somewhere it is free, somewhere it is included in the price... in general, you can't figure it out without a bottle of soy sauce.
After the arrival of the courier, they tried to resent in a telephone conversation with the administrator why they took 14 rubles from above for the order. The girl calmly insisted that it was the right thing to do. Yes, "Art Food" was "cooked" on one order. 14 rubles are not lying on the road.
If it hadn't been for March 8, these three sets would have returned from Dzerzhinsky, 15 back to Prytytsky, 93. I had to take the amount indicated in the receipt so as not to spoil the ladies' holiday. But!!! Art FOOD, however, ruined it. Sushi, and not for the first time, turned out to be stale: the rice was weathered and tough. Obviously, the sushi was prepared in advance, maybe at lunch, or maybe even from last night. As a result, 80% of each set was left uneaten. This is not sushi!!!! Goodbye Art FOOD!!!
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3
October 12
2 pizzas to wait 1.5 hours, and this is in the daytime. Although there are 30 minutes in the application. The same situation was a week ago. You make an order, and they call you from a call center, they call the waiting time much longer, and everything has to be canceled.
! I ask you to draw the attention of managers to incorrect work!!
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September 23
It is indicated that the order can be made before 23:00, but in fact at 22:50 nothing works anymore and the order will not work, because "they will no longer be able to cook", it seems like 10 minutes in total, but why mislead 🫠
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April 10
I made an order online through cream, the nearest delivery time was indicated at 19.20 on the same day. At 19.30, the order did not arrive. By dialing the short number 7119, I found out that their order had not been placed at our address . And the nearest time for delivery was offered as much as 21.45. That's how you get ready to have dinner with this sushi delivery. I will edit the quality review after delivery. I don't recommend it if you don't want to stay hungry!!!
I am editing my review I left above about the delivery of the set. The "deadline of 21.45" has arrived, announced by the operator when reissuing my order at 19.40. The courier has not arrived. But ART FOOD sent me their apologies audaciously)))) referring to the letter of the law about their terms of delivery, which they themselves do not fulfill. Contacting the operator again at 21.45, they replied that they could only help by contacting the courier and finding out the reason for his delay. CANCELLATION OF THE ORDER COMPLETELY. DINNER WAS NOT PLANNED AT THIS TIME.
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June 24
If you want delicious rolls, then this is definitely not the place. Is it edible? Yes. Is it worth it? ... Rolls consist of 80% rice. There is a minimum of cream cheese, questions arise about the fish and its freshness. The choice is yours, but it's not delicious
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February 27
In general, I was always satisfied with the quality, and last time I was completely disappointed in this institution. The products are not of proper quality. With so many reviews on this topic, it is unclear why measures have not been taken?! The avocado was terribly bitter and wooden, 10 pieces from the set flew into the trash, because everything was soaked with this bitterness. The first thing I did was write to them on Instagram. My messages hung for 4 hours, they just apologized for my claim. I don't think that such a problem can be solved with a reluctant apology, and that's what I wrote to them. To which I received an answer: "We can put a Quality Control mark on the phone number so that your orders are checked more carefully, and also add a bonus of 3 rubles."
Shouldn't quality control be on every order, and how will these three rubles help me?) It's kind of surreal, to be honest, if 1/3 of the set is ruined. Not a little money is paid for this.
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3
November 2, 2023
One of my favorite establishments in Minsk. Pan-Asian cuisine, cooked to the highest standard. The staff is friendly, the service is on the level, the prices are affordable
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January 31
Hello. We made an order after work on 29.01. After a 1.5 hour wait (about 23.00), Caesar with chicken was brought to me instead of caesar with shrimp. Of course, this upset me very much, since I don't eat chicken.
The administrator(?) on the phone, she vaguely promised me a free caesar tomorrow or to put it for free for our next order. And in the morning, in Viber, I was offered only 3 bonus rubles (the difference in their value, how would I get my money back in their application :)
Many times they ordered sets and tom-pits, which, in my opinion, are always very decent. And this time they absolutely ruined the impression with their terrible attitude and indifference.
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October 14
I ordered a set of rolls, by pickup, and unfortunately I was very upset, I forgot to put wasabi, otherwise I love this network, but here I was really upset
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October 26, 2022
Великолепное обслуживание и очень вежливый персонал. Отдельное спасибо Владиславу: помог выбрать суши сет, рекомендовал пиццу и самое главное, что восхитило в обслуживании- скорость приготовления ( справились за 15 минут!). От вкуса суши и пиццы- полный восторг! Спасибо Владиславу и всему коллективу вечерней смены 26.10.22г. работавшей на Притыцкого 93 ( м-н Алми). Так держать ребята! Всем рекомендую.
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July 10
I do not know exactly where the delivery was from, but I want it to be taken back. We try it the first time, we don't plan on the second. The sushi didn't look appetizing, it didn't taste good.
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October 5
We bought a set, this is the base, unfortunately the rice is hard, the sushi is falling apart, we order it not for the first time on Prytytsky, but this time the sushi did not meet expectations
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June 7
We ordered a sushi set of sea breeze , 1000 g was declared, in fact 973 in a package. The pizza is super meat - normal, but dry and the dough is terrible. Delivery 1h 10 min
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July 21
The staff with a very unhappy face blurred the impression. The fish tastes a little strange, but overall the sushi is delicious.
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July 7, 2023
Заказали вчера суши. Забирали сами, не первый раз замечаю, что готовые суши хранятся в зале, в теплом помещении, зимой на это я ещё закрывала глаза, но когда на улице +25 как-то не лучший вариант. Плюс очень часто заказ готов за пол часа, до крайнего времени отдачи и сам покупатель может приехать позже на 20 минут. Дома нас ждали отвратительные суши, разные по размеру, разные по количеству начинки, Филадельфия просто рвалась, вишенкой на торте были : волос торчащий из суш и кости на лососе, рыба была перемороженной, либо дешёвой, вкуса у неё не было как и цвета. Так же на вкус присутствовал привкус "тряпок" (когда вы доски разделочные меняли?). Суши отправились в мусорное ведро. Администрация не умеет решать конфликтные ситуации. Позвонил су-шеф, согласился с претензиями, предложил уладить ситуацию зачислив 10 р баллами в приложение и при следующем САМОВЫВОЗЕ открыть сет в зале, если будут претензии к качеству, то сразу их решим на месте. Но никакие баллы не начислили, они особо не нужны были. Хотелось получить хоть какую-то компенсацию за отвратительные суши которые ушли в мусорное ведро. Понятия не имею кто делал их, но ощущение, что человека не обучали и даже не контролировали по выдаче заказа, тот же су-шеф.
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August 27
The delivery in this institution works disgustingly, the money was written off, but the order was lost, I do not recommend it. And the promised discounts on the site also do not apply
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August 26
Undercooked pasta in wok, does not remove the poop from the shrimp. Cunning waiters twist the meaning, refuse to admit mistakes. Kitchen bottom.
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August 19, 2023
До ребрендинга, было лучшим заведением, всегда брали сет "персона вип" и все было замечательно, сушки всегды были сбалансированны, с гиганским куском рыбы. Сейчас же взяли, под нынешним брендом сет " муж купил" и он ужасен, рыбы мало, не вкусно. Вобщем, лучше пойти в маркет и там набрать сушин, и то лучше будет, чем здесь. Больше не будем тут заказывать. Жаль...
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March 6
A very nice place. They cook just a fire 🔥 the staff is all friendly, smiling. I recommend it from the bottom of my heart
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March 9
A regular customer. An adequate price for sushi. And the sushi is good. In general, the team is doing well, they work like bees, especially on holidays.
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January 16
We ordered a sushi set on this network several times, but today the set disappointed, it turned out to be one of the worst that have ever been taken. Sushi is disintegrating, the cream cheese tastes terrible and you don't feel anything else besides it. For the first time, we didn't finish the set.
We doubt that you will want to place an order here again.
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November 25, 2023
We bought Philadelphia avocado rolls, to take away.
Fresh, delicious. Only a little avocado was picked early - not very mature. Ginger is delicious. But the capacity for the sauce is 50g (with you)- inconvenient for chopsticks. It should be wider !
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January 29
The most terrible set! they confused the delivery address, said they would bring the pizza only in at least an hour (cold), canceled the order, they said in the wake. once the order is only prepaid. The service is at the "highest" level.
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January 30
We regularly take sushi to order) For my taste - the best in the city! It's delicious and always gives out all the time!
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July 4, 2023
Лучшие суши в городе, мнение конечно субъективное! Всегда приятные скидки/акции. Персонал как пчёлки вопросов по обслуживанию никогда не возникало.
September 15
Sushi is top, the pizza is great. It's cool that you can order both pizza and sushi at the same time for delivery from one point
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October 31, 2023
Unfortunately, the taste of the products has not changed much for the better since my last visit. I still didn't understand why to add apples to sushi ....
Shrimp rolls were an unambiguous plus.
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October 26, 2023
We ordered pizza and a set of "sensei" for delivery
and were very disappointed. If the sushi is even more or less, then the pizza was in terrible condition, besides it had cooled down for a long time. The courier is generally something with something, he talked very rudely, besides, while he was giving my order out of the bag, he managed to buy a cigarette (which is not pleasant for all people)
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July 12
Some of the most delicious sushi in Minsk. It's worth at least trying to understand.
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April 27, 2023
Очень вкусные суши. Пока ни разу не подводили, но спрос у ребят очень большой, если пятница/праздники лучше заказывайте заранее, очереди действительно очень большие) Вероятно показатель качества👍
1
July 16, 2023
Суши Artfood на Притыцкого, 93 не рекомендую. Не вкусно. Рыбка не свежая (как из худших магазинных упаковок). Даже водоросли и те не свежие. Сет "Достойный самурай" не стоит своих денег
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April 19, 2023
Отдельно роллы в разы вкуснее чем в сетах, пицца ну чисто подзабить желудок когда западло варить даже пельмени, пицца 3/5, роллы 4,5/5, акции отличные
March 19, 2023
Заказывал сет "муж купил" на 8 марта по предзаказу. Забирал заказ на притыцкого. Каково же было моё удивление, когда я увидел, что сеты лежат просто в зале на столах при как минимум комнатной температуры!!!! Думаю в тц температура минимум градусов 20.. Считаю, что это нарушение гигиенических норм!! Руководству компании следует обратить на это внимание и срочно принять меры, пока кто-то не отравился! Сами ролы были ни о чем, рис сухой, рыба подсушена. Сразу стпло понятно, что крутили ролы 7 марта и до 8 марта они лежали в зале при температуре явно больше +2..+6. Зря потраченные деньги.
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September 23, 2023
Не понимаю зачем им заказы на месте, если в час пик говорят ждать около двух часов. Такое чувство, что заказы на вынос им важнее. Не спорю, может и важнее, но сравнивать ожидание заказа на вынос и ожидание заказа на месте в зал не уместно.