Amd.by
122 reviews
December 26, 2024
I ordered products from amd several times because the prices were lower than from other suppliers. Everything was fine until I had to deal with the return of the product under warranty.
For almost three weeks, we've been trying to figure out when the money will be returned.
The product was handed over on 7.12 for verification, and subsequently the call center tried to prove to me that I had delivered the product only on 11.12.
When it was decided that the product was indeed defective, one operator said that you could write an application online and refund the money to the card (the payment was by card), or pick it up at any A CONVENIENT amd pvz.
But no, they should have contacted us before 18:00, they dialed later.
An employee of the warranty service department contacted me, in questionable condition, and informed me that you can only get money back for the goods in cash on the other side of the city.
This situation is very frustrating.
See original · Русский
September 20, 2024
It is not a problem to buy goods from them, but God forbid you will have to hand over this product for repair under warranty. It's been 3 weeks (although the warranty period is 14 days), no one contacts me. No money, no goods. The template answers are in the center. Call at least a hundred times a day, the same answers, like robots.
See original · Русский
1
January 21
I don't recommend it to anyone!! I wanted to buy a construction vacuum cleaner, but in the end I ordered it from another store. Incorrect information on the website (there is a promotion, but in fact it is not, a deception). They can't bring bulky goods to the pick-up point. Some problems, I just wasted my time, I don't recommend it
See original · Русский
August 3, 2024
Friendly staff and fast service. Thanks!
See original · Русский
January 3
It was disgusting, they sent a broken bathroom screen, refused to change it, and besides, they ignored all the requests.
See original · Русский
September 1, 2022
Hello. A very bad store. I bought a car compressor from them. It turned out to be out of order. They told me to leave a request for a replacement or refund. We contacted them only 3 days later and told them to give it to them to install a factory defect. And most importantly, they sell defective goods, take money for it, and wait for the buyer for 14 days without goods and money. The warranty department is rude and does not want to listen either. And no one warns that in such cases you will sit without anything. I will never buy anything in this online store again and I advise the rest
See original
2
3
August 27, 2021
This is not the first time I buy from AMD, and I constantly pick up at this pick-up point! Always only positive impressions! Quickly, clearly, if you have any questions, they will always prompt you!
Separately, I would like to express my gratitude to the young man (unfortunately I do not know his name), who worked on 08/26.21 in the evening at 17-19 o'clock. when checking, I could not connect TWS headphones to the phone, one or the other worked, there was no way together. He, in turn, really wanted to help, called the service department, Googled, worried. But I was able to solve the problem! A very positive guy! Once again, thanks a lot to him! AMD appreciate such shots! and don't skimp on bonuses))
See original
3
October 17, 2023
Convenient location
Polite and friendly employees 👍
See original · Русский
2
April 6, 2022
11.11.2021. I bought Defender Tvins 907 headphones. There are no questions about the service. But the headphones had to be handed over according to the warranty on 02/16/2022. That's where the problems started, they said to wait for a call with the result of the diagnosis. I waited a month and a half for a call, I called myself, they said that there was a failure and my application was not entered into the database. They apologized and said they would refund the money or they could choose another product. I chose other headphones and waited for the delivery information. At the appointed time, the headphones did not arrive at the pick-up point, I waited 4 days and called to find out, they said that in the evening it would be possible to pick them up (a message about delivery to the pick-up point would come), as expected, nothing came. I'm thinking of waiting, or calling again and listening to promises. The garage service is terrible.
See original
2
February 17, 2022
I've been buying everything for the computer here for more than 2 years,
Quickly, efficiently, and efficiently.
Often it turns out to snatch a discount😁
The prices are always humane and the choice pleases
See original
2
1
June 3, 2021
Twice I bought equipment as a gift for my loved ones and twice I was satisfied with everything :) Reasonable prices, a one-year warranty and pleasant service at all stages of the sale.
I always mean this store when buying equipment. I advise you)
See original
1
October 27, 2023
AMD Buy is an excellent online store, I highly recommend it.
See original · Русский
November 16, 2022
A good store, I've been buying electronics here for a long time, good luck and prosperity to the team AMD.by
See original
September 14, 2021
Excellent work of the employee at the pick-up point at 87 Partizansky Ave. Friendly, smiling Evgeny showed everything promptly, told, filled in. I wish there were more such employees in the company! I ask you to reward Eugene's conscientious work with a prize!
See original
1
June 16, 2022
A disgusting store, you order a product, either they bring the wrong one that you ordered, or they accept the order, they say the product is there, and the next day they call and say the product is out of stock, and this is the order of things, of course, it's a pity, but I will never order more here, avoid this charade.
See original
2
2
August 25, 2021
I bought a robot vacuum cleaner, it started to glitch , took it for repair, they called me back and said that it was working fine and I needed to download the application and then it would not glitch, when I picked up the vacuum cleaner from the pick-up point, they gave it to me and said the documents were in the box, the vacuum cleaner worked for a week and glitched again forever, the documents in the box were not found at all in addition to the manual, I will go to write a complaint tomorrow, I hope that video or at least audio recording is being conducted at the pick-up point and I will be able to prove my case, because I just don't know what to do, the warranty for the vacuum cleaner was until the end of August and most likely ended.At the same time, I have been shopping at amd for several years and everything was fine before that
See original
1
1
December 22, 2021
The best store in Minsk. Everything is on time, efficiently and the prices are adequate. I have made and will continue to make purchases in this store. They have never failed me in all this time.
See original
December 14, 2021
Everything is fine, I got the order. It 's not the first time . There are no complaints.
The only photo in Yandex that is on the facade at the pick-up point on Partizan AMD, and there is OZON. But then I read on the website that it is. But it was hard to find.
See original
2
September 4, 2022
Pleasant staff, there are practically no queues. Everything is nice and tidy inside
See original
3
October 25, 2021
I ordered different products several times. Recently, I had to hand over the coffee machine due to a factory defect at the conclusion of a warranty workshop. The procedure took no more than 10 minutes. Everything is at the highest level. However, as always. Keep it up ! Thanks for the work!
See original
1
June 29, 2021
Everything below does not apply to the pick-up point, but to everything amd.by .
It has recently become impossible to pay with a yandex.money card, which is very frustrating, although there were no problems before.
And the last purchase also added an additional fly in the ointment. There was a deep scratch on the surface of the table (packed in cellophane). A trifle, of course, but there is little joy.
See original
June 18, 2021
I would suggest, if the product was ordered from your website and the discounted price was confirmed, but suddenly it turned out that it (the product) was not there and you had to re-order the product from the partner network, do not cancel the discount. It's not about money, it's about commitment. If something is promised, then it must be fulfilled. Customer orientation, however. And the guys did well at the pick-up point on Partizansky.
See original
August 14, 2022
I ordered a screwdriver with two sets of bits. As a result, only one arrived. It turned out that something was mixed up in the warehouse. I had to go again the next day.
See original
July 19, 2021
I bought a phone from AMD online store. I used it for 7 months, then I did not turn on, I brought it under warranty to the order pick-up point. I got a call back 3 days later and was offered a similar product or money. I decided to take the money. We gave the money without any problems, without red tape and unnecessary words, I was satisfied with the AMD online store, you guys are great.for all 10.
See original
1
September 11, 2021
A great store. I've done their shopping more than once and never had any problems. The staff is very polite and sociable.
I will definitely use the services of this store.
See original
1
October 4, 2022
The order for the pick-up point came with a damaged warranty sticker, and with a burning smell. He called the manager, said he would coordinate further actions with his superiors and call back. They didn't call back. The unit turned out to be working, but it is unlikely to be possible to return it in case of a breakdown. I do not recommend this seller.
See original
1
July 14, 2022
I'm taking off the star for an unobvious sign. You need to go through the Ozone door. Not a word about the Amd store.
Large space, calm consultant. Not far from the metro. I'll order there again if it's on the way.
See original
1
September 29, 2022
A very good store, fast delivery and goods in good condition I recommend!
See original
May 13, 2022
This is not the first time I have ordered in this store. As always, the delivery is fast and the staff is friendly, there was no problem with the product
See original
September 22, 2021
A good pick-up point and very polite staff) I bought an air humidifier, everything was told and shown.
See original
December 16, 2021
Fast, clear, friendly, professional! The order was delivered to the pick-up point on the same day. Thanks!
See original
1
June 11, 2021
This is not the first time I have bought in this store, and I am satisfied with the quality of service, everything is always clearly and politely explained and told.
See original
November 29, 2022
Prompt polite work of a PVZ employee. I recommend,
See original
November 15, 2021
It is convenient to drive up, there is a place to park. Easy to find. And the metro is not far away, if someone is without a car.
See original
1
1
October 19, 2023
The warranty department does not accept the goods, although everything is in accordance with the law and all points for return are met.
See original · Русский
1
April 26, 2021
I often order from Amd. I returned the ears for 207 rubles under warranty.a headset for 30p is also under warranty. A paper watch for about 15p is also under warranty.
It's nice to order. If there is a warranty case, then the money is refunded.
And so I have a 128 GB ssd from them (a hundred and something GB)
Powerbank. Two bluetooth ears.
Pick-up points are convenient.
See original
September 17, 2021
I bought it for the first time in amd by and did not regret it. The goods arrived on time, it is not difficult to find a pickup office. Polite staff. I am very pleased .
See original
August 19, 2021
Polite, knowledgeable and highly qualified staff. Fast delivery, reasonable prices.
See original
April 28, 2021
It is convenient to pick up equipment and so on near the house. Prices are lower than throughout the city. There were no questions or problems
See original
June 8, 2021
A convenient pick-up point is located next to the metro. Everything is fine with the service. It always arrived on time for me. Employees offer to open and check the goods on the spot
See original
May 16, 2021
convenient location, near the metro, the guys are great, they work quickly and politely. Keep it up !!!!
See original
3
August 31, 2021
Everything is fine. It's not the first time I've bought in this store and there are no comments. The service at the pick-up point on Partizanskaya is wonderful.
See original
1
October 27, 2021
This is not the first time I have bought in this online store. I am satisfied with the service at all stages of the purchase. And the prices are satisfactory
See original
1
September 4, 2023
The store is super!
I recommend.
See original · Русский
3
1
August 3, 2021
A good firm. They arrived without delay. I ordered a bedside table with a washbasin. They took it out of the package, showed it all, checked it. Politely, tactfully, without nerves.
See original
July 1, 2020
We waited for the order for half a month, one of the positions was weights, as a result, they brought only one piece, instead of a pair, and even the whole dirty one.
P.S. Despite the unpleasant impression, I can't help but praise the warranty department, which worked quickly: they found my 2nd weight and made a discount for the appearance.
It is necessary to work with negativity, and not to put dislikes for negative reviews!
See original
2
December 30, 2021
Good promotions, prices. Deadlines sometimes fail, but you need to prepare for gifts in advance)))
See original
2
May 6, 2022
Quickly, promptly, taking into account the wishes. Thanks for the work.
See original
1
June 15, 2021
Quickly, conveniently, and efficiently. This is not the first time I have used the services and I am very satisfied.
See original
1
February 22, 2022
Fast, high-quality, close to home. Now there is also an Ozone point
See original