I ask the management to take a closer look at the work of Irina's pharmacist on Derevlyanskaya 8, which by rudeness, inadequacy and lack of education reduces customer loyalty and spoils the reputation of the company. He punches the product incorrectly, refuses to return the difference up to a scandal in front of customers, responds to comments brazenly and very biased. She openly says that the client is wrong, while she herself says, "well, yes, I made a mistake, so what." I recommend that such employees, in order to avoid serious problems and more significant complaints to the relevant authorities, monitor and explain the rules of working with the client and her responsibility. I recommend that customers be careful, especially when paying with a card.

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