Alfa-Vet
Address
Contacts
+375 17 388-11-99
Show phone
Business hours
Open until 21:00
Directions
Ploshcha Jakuba Kolasa
2.1 km
Kulman
163 m
Features
Credit card payment
Wi-Fi
Preliminary registration
Gift certificate
Veterinary clinic services:veterinary pharmacy, certificates, castration, parasites treatment, euthanasia, cremation, chipping, vaccination, oxygen therapy
Specialists:gynecologist, on birds, dermatologist, therapist, surgeon, ophthalmologist, on rodents
Diagnostics of animal diseases:general clinical blood test, clinical analysis of urine, animal ultrasound
Petfriendly:allowed with all animals
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138 reviews
March 24
A convenient veterinary clinic near the house! Friendly staff, clean workplaces, pets are treated well! The doctors are qualified and responsible! It's all right! Come…
See original · Русский
October 20, 2024
They asked for advice. When writing the conclusion, the veterinarian made a mistake when specifying the schedule for taking the medicine. Contacting the email address indicated in the conclusion did not bring any result - silence for 3-4 days, and the medicine must be taken. When contacting by phone, the operator behaved as boorishly as possible, at first she tried to convince that the clients were idiots, and everything was written correctly in the conclusion, constantly interrupted, allowed herself to speak in raised tones right over the client's speech. There is a vivid analogy with the saleswomen in the old rural shops of the Soviet period. The conclusion is simple: with such a level of customer service, there is no reason to contact this clinic if you respect yourself.
See original · Русский
1
April 4
We arrived 8 minutes late. The girl talked on the phone for 3 minutes at the reception and then sent us on a first-come, first-served basis with the phrase that you were 15 minutes late for the appointment. Her manner of communication is passive aggressive. It is very "nice" to come with a sick dog and put up with the aggressive mood of the staff.
And it's also very strange.. to stand and listen as the receptionist essentially sends the client away. No.. You need two people to do an X-ray. No... You need to come to the appointment on a first-come, first-served basis and if there is a doctor, he will prescribe an X-ray.
In short.... In this place, the rules that have been invented are more important than the health of the animals.
See original · Русский