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May 7, 07:19
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April 1, 07:19
All news (3)
Address
Minsk, Matusievicha Street, 35павильон 3-23, этаж 3
Business hours
Closed until 10:00
Directions
Kuncawshchyna
1.27 km
Aladavyh
147 m
Information verified by owner
Customer traffic and business hours
08:00Closed
Mon
Tue
Wed
Thu
Fri
Sat
Sun
16 reviews
February 7
Good afternoon, I want to leave my feedback on the purchase of two sofas that I liked in this store, I can't get enough of my purchase, in the store on Matusevicha35, the girl showed me everything, told me, she really would like to buy a piece of fabric, it wasn't available, well, very friendly, today my sofa is alone, we already we put it together, my husband praised that everything was neatly done,everything was packed properly,he was able to assemble everything quickly,every detail is in its own package,I am very happy myself, everything is beautiful, professionally done, there is nothing to "find fault with",everything is clearly done,in general, the score and 10 points!Thanks a lot to the manufacturer!!!Good luck and prosperity to you!!!🤗♥️♥️♥️
See original · Русский
February 4
I liked the store, I was there for the first time. The consultants were polite, they helped me choose a gift for my mom, and they took the search seriously)) I liked that there are a lot of things for the house – the choice is great!) And I want to buy up all this beauty!
See original · Русский
January 20
The attitude towards the client is disgusting, the company has no goal to resolve the issues that have arisen without conflict.
I ordered a chair at the first national, arranged delivery on 12/31/24, the driver calls at 19:00, says that he is on the spot, but he brought it to the wrong address, but in a completely different side of Minsk. He did not refuse, he brought it the same day. I found out at home that the seams and stitches on the chair were stitched unevenly, I contacted the complaints department after the holidays and was informed that they would be replaced. On 11.01.25, the driver was sent to the wrong address again. On the same day, the replacement driver did not come to me anymore, he said that on Monday, 13.01, he would transfer all the information and the new address to the department, and they would contact me. 13.01. No one contacted me. 14.01. She wrote to the same phone number on the complaint, they only found out about me, no one was planning to call back and contact me, no one gave them the address, they asked again.
And they disappeared for a week, until she wrote again demanding a refund, very quickly agreed to send the driver and refund the money, and replacing the chair was not even considered an option. They did not say what time the driver would arrive on 20.01. for a chair and a refund. It's not the first time sitting at home and waiting by agreement, it's completely unpleasant.
The driver never arrived, did not contact, and there was no feedback.
The company has a goal to sell, but if a conflict situation arises, there is no goal to resolve everything quickly and peacefully.
Total: the company has been using my money since 31.12.24, and I can't use the chair until 21.01.25.
See original · Русский
